AGSM Short Courses 2021 - UNSW Sydney

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Course PortfolioAGSMShortCourses2021AGSM @ UNSW Business School

AcknowledgementWe acknowledge the Bidjigal (Kensington campus) andGadigal (City campus) of the Eora Nation as the traditionalcustodians of the lands where each UNSW campus islocated. We acknowledge all Aboriginal and Torres StraitIslander Elders, past and present and their communitieswho have shared their teachings over thousands of years.We recognise Aboriginal and Torres Strait Islander peoples’ongoing leadership and contributions to Australia including tobusiness, education and industry.ContentsAGSM overview3Flexible learning options to elevate your career4The AGSM Navigator7Learning pathways to support your goals8Tailored learning solutions for organisations10The AGSM Directors Colloquium12Governance for Social Impact14Short courses for individuals and small teams15In-person short courses17General Manager Program18Emerging Leader Program20Accelerated Leadership Program21Women in Leadership22Leading with Emotional Intelligence23Leading for High Performance24Shaping Strategy to Create Value25Strategic and Adaptive Leadership26Angel Investors Program27Design Thinking and Experimentation28Digital Transformation Essentials29The Authentic Communicator: Activating Presence30Advanced Negotiation & Influencing Skills31Essentials of Finance for Non-Finance Managers32Virtual learning short courses34The virtual learning journey35Leadership Fundamentals36Leading with Resilience36Leading an Organisation through Dynamic Environments37Implementing Strategy for Results38Leading Change38Accelerating Innovation in Your Organisation39Developing Data Strategy39This document is copyright. Apart from fair dealing for thepurposes of private study, research, criticism or review,as permitted under the Copyright Act, no part may bereproduced by any process without written permission.Inquiries should be addressed to the publishers, UNSWBusiness School.Finance Essentials40Negotiation Essentials40Contact us41Thank you for choosing AGSM Short Courses, if you areinterested in a particular presenter or session being runinternally for your organisation or team, please contact AGSMdirectly on 61 2 9385 0330 or enquiries@agsm.edu.auOur locations41COMMONWEALTH OF AUSTRALIACopyright Regulations 1969WARNINGThis material has been copied and communicated toyou by or on behalf of the Australian Graduate School ofManagement pursuant to Part VB of the Copyright Act 1968(the Act).The material in this communication may be subjectto copyright under the Act. Any further copying orcommunication of this material by you may be the subject ofcopyright protection under the Act.Do not remove this notice.Published in 2021 by UNSW Business SchoolUNSW Sydney, NSW 2052CRICOS Provider Code: 00098GRise to thechallenges of anaccelerated worldAGSM @ UNSW Business Schoolhas been developing Australia’sleaders for over 44 years and,during this time, we have supportedtens of thousands of leaders torise to the challenge of changingtimes. As the world around usaccelerates, our focus remainssteadfastly on elevating leadershipcapability across Australia, helpingorganisations and leaders to rebuild,transform and thrive.Building on this long history ofdelivering effective, quality andcontemporary learning, we arelooking to the future – offering moreflexible, blended and virtual learningexperiences so you can learn when,where and how it suits you.Our learning solutions nowcombine the best of digital andvirtual learning with in-personactivation experiences to driveresults. To support this, we haveinvested significantly in our ownplatform, AGSM Navigator(see p. 6), which offers seamlesstransition between in-person andvirtual experiences, supportinglifelong and flexible learning.As we move towards more digitalexperiences, we are focused onmaintaining our commitment toquality. Our courses align with theimpeccable standards of andbuild pathways into our marketleading MBA and GraduateCertificate programs.It is with great pleasure that Iintroduce you to our short coursesfor 2021. From our in-personand virtual short courses thatrun throughout the year to ourtailored learning solutions forpublic and private organisations,our purpose is to support you toface the challenges and realise theopportunities of 2021 and beyond.MAGNUS GITTINSDirector,AGSM Short CoursesAGSM Short Courses 20211

AGSM OverviewYourreal-timeally in anever-changingworldWe’ve been upskilling Australia’sleaders since 1981 when the firstcohort of the AGSM General ManagerProgram commenced.Although much has changed since then,one thing has remained the same –our commitment to delivering learningexperiences that have measurable,enduring impact.Today, we are recognised as the numberone executive education provider inAustralia by the Financial Times ofLondon1 for the quality and outcomesof our learning experiences. Every daywe support leaders and businesses torespond to disruption and the demandsof an ever-changing world, facingfresh challenges and realising newopportunities. As Australia’s leadingbusiness school, you might even sayit’s what we’re made for.“The ability to bring realcurrent cases, like CBA andAMP, and have discussionson them while they are stillreally live, hot topics has beeninvaluable. The guest speakershave been phenomenal. AGSM hasdone a great job to bring thesepeople to this forum.”Cathy KovacsNon-Executive Director,Uno Home Loans & EquitiesTalk to our experienced teamtoday about how we can supportyou with individual, team orenterprise-wide learning.T: 02 9385 0330E: enquiries@agsm.edu.auW: www.agsm.edu.au/shortcoursesFT Global Business School Executive Education Rankings 2017, 2018,2019, 202012AGSM @ UNSW Business SchoolAGSM Short Courses 20213

Flexible LearningFlexible learningoptions to elevateyour careerLearnwhen andhow you wantIn-person learningLearn with and from someof the brightest minds inbusiness in an experiential,face-to-face environment.Our flexible learning solutions enableyou to access professional developmentopportunities when, where and how itsuits you.Virtual learningFor individuals and small teamsOur short courses enable individuals and small teams to learnwith and from a diverse network of professionals and leaders.Together, you will take part in a range of curated learningexperiences that will equip you with effective tools, frameworks,and insights to address real-world challenges. (See p. 15 forcourse titles and more information.)For large teams, business unitsand organisationsInteractive learningexperiences delivered onour cutting-edge, in-houseplatform. Learning experiencesmay be synchronous (allparticipants learn together),asynchronous (self-paced), ora blend of both.We design Tailored Learning Solutions for business, governmentand community organisations of all sizes. Together weco-create learning experiences that are aligned to yourobjectives, supporting you to address specific challenges andrealise market opportunities. (See p. 10 for more information.)Blended learningBringing together interactive,virtual learning with evidencebased in-person experiences,blended learning offers thebest of both worlds.4AGSM @ UNSW Business SchoolAGSM Short Courses 20215

InnovativedigitallearningexperiencesWhether you choose a tailored learningsolution, an in-person short course, or avirtual learning course, you are supportedby our innovative online learning platform,The AGSM Navigator. Designed specifically todeliver interactive, best-practice onlinelearning, the Navigator ensures you canlearn anytime, anywhere.The AGSM NavigatorMore than traditional online platforms that attempt to mirror in-personlearning in a digital mode, the Navigator enables and supportspeer-to-peer learning and interaction and puts the latest managementtools at your fingertips.Designed to work seamlessly with the tools you already use like Zoomand your personal calendar, the Navigator is a hub for all your learningexperiences. It tracks your journey and stores and submits your coursework. It creates a community where you can ask questions, communicatewith the facilitator and other participants and build your network.6AGSM @ UNSW Business SchoolAGSM Short Courses 20217

Learningpathways tosupport your goalsMicro-credentialsIn an ever-changing world, learning must be continuous.We support lifelong learning, recognising your incrementalachievements and offering the opportunity to build towardsformal certification, AGSM MBA, Graduate Certificates andUNSW degree programs.Certificate in Executive Management and Development(CEMD)The AGSM Certificate in Executive Management and Development is attained by achieving 12CEMD points. Your CEMD can be used for credits towards subjects on select AGSM MBA andGraduate Certificate qualifications.2As an individual participant, you can choose from the range of in-person and virtual learningcourses on offer to build the pathway that supports your career objectives.For larger teams and organisations that opt for tailored learning solutions, CEMD points canbe built into your solution.Example CEMD pathway 28Digital BadgingMicro-credentials allowyou to gain formalrecognition for today’sshorter, sharper learningexperiences while buildinga pathway towards furtherstudy, UNSW post-graduateprograms and AGSM MBAprograms. Micro-credentialscan be built into AGSMTailored Learning Solutionsby adding a formalassessment component toyour modules.Digital BadgingEvery time you complete an AGSM shortcourse, you are awarded a digital badge,which you can use on your LinkedInprofile, email signature, and digital resumeor biography to highlight the capabilitiesand skills you have developed throughthe course.Each badge contains verified metadata thatdescribes the qualification and the processundertaken to earn it. Representing skills asa badge gives AGSM participants a simple,trusted and instantly verifiable way to sharetheir capabilities online with prospectiveemployers, business partners, customersand prospects. 7 pts2 pts3 ptsAcceleratedLeadership ProgramImplementingStrategy for ResultsAdvanced Negotiationand InfluencingEntry into AGSM MBA and Graduate Certificate programs is not guaranteed and remains subject to meeting AGSM admissions criteria.AGSM @ UNSW Business SchoolAGSM Short Courses 20219

Tailoredlearningsolutions fororganisationsIn an increasingly complexand ever-changing world,elevating the capability ofyour people has never beenmore important. As we rebuildfrom the impacts of 2020and look to the future, yourpeople need the right skillsand capabilities to driveyour organisation forward.AGSM Tailored LearningSolutions are contextualised,blended learning experiencesdesigned for largerteams, business units andorganisations. They aredesigned to build sharedcapability, behavioursand leadership mindsets totransform your organisation.Each year,we deliver over100learning experiencesto over4,000individual participantswithin35partner organisations,across business,government andcommunity sectors10AGSM @ UNSW Business SchoolCost-effective, contextualisedand scalable solutions for yourbusinessApplying our experience and expertise indesigning, developing and delivering learningsolutions, we partner with you to deliver innovativesolutions to your business challenges. We have over400 learning modules to draw upon, which can berapidly and cost-effectively contextualised for yourorganisation’s needs.A best-practice blended learningapproachDesigned to meet the specific requirements of youroperating environment and ensure learning can beembedded, your solution can combine: In-person learning experiences Interactive, virtual learning(synchronous or asynchronous) On-the-job learning Mentoring and coachingMeasurable, enduring outcomesYour solution is designed to deliver real-worldoutcomes and, to ensure we deliver, we undertakedynamic assessment during and following learningexperiences, giving you real-time data on progresstowards your goals.Pathways to support lifelonglearningYour solution can also be designed as a microcredential, providing evidence of successfulcompletion and credits and pathways into otherAGSM and UNSW Programs, including our awardwinning MBA.Ready to transform your business?Visit www.agsm.edu.au/tailoredor contact the AGSM ShortCourses team on 61 2 9385 0330or enquiries@agsm.edu.au.AGSM Short Courses 202111

For-Profit Board MembersThe AGSMDirectors ColloquiumSetting a new standard inAustralian board leadershipIn an increasingly volatile world,the role of a Company Director hasnever been more critical. CompanyDirectors must lead organisations asthey navigate disruption and delivershareholder and customer value.In partnership with King & WoodMallesons and the Business Councilof Australia, the AGSM DirectorsColloquium brings together NonExecutive Directors from Australia'smost influential companies to redefinethe future of board leadership.Delivered by strategy experts,experienced directors and notable guestspeakers, the Colloquium provides aunique opportunity for Directors toaddress the pressing issues facingAustralian boards.Responding to the challenges of a changing environmentWorking with a curated consortium of Non-ExecutiveDirectors, under Chatham House Rules, participants willexamine a bespoke set of current Australian case studies todiscuss solutions to a range of challenges, including: Finding a line between growth strategy for long-term andimmediate priorities Managing tensions between individual accountabilityand collective decision making Maintaining public reputation under constant scrutiny Addressing lack of diversity in thinking Managing crises Fostering productive engagement between boards andmanagement teams Refining the legal and regulatory context and remit Simultaneously delivering sustainable shareholder andcustomer value Creating an open and transparent culture that is positiveand values-driven Maintaining best practice governance Driving organisational performance andstrategy development Understanding the implications of digital disruption Managing reputation and brand Setting the board's role in communications andshareholder relations“In the past, Australian CompanyDirectors needed to traveloverseas for an experiencelike this. The AGSM DirectorsColloquium brings thatexperience home, so CompanyDirectors can work together,examine local examples andbuild a collective response tothe increasing challenges ofAustralian board leadership.”Tim BednallPartner, King & Wood MallesonsJoin the 2021ColloquiumThe 2021 AGSM Directors Colloquium is nowopen for applications. Non-Executive Directorsof ASX 200 companies, equivalent non-listedorganisations and government entities areencouraged to apply.For more details, visit www.agsm.edu.au/dc orcontact AGSM on 61 2 9385 0330 or via emailat enquiries@agsm.edu.au.“We heard from very seniordirectors sharing their verypersonal experiences in their boardand corporate careers that youotherwise would not get exposureto. I've already spoken to otherdirectors and said they need to putit in their diary as a must-do.”Debbie GoodinNon-Executive DirectorAtlas Arteria, Apa Group,Senex Energy & Ooh MediaKey details4 days, over two modules5 - 6 July 12 - 13 July 2021 OR22 - 23 Nov 29 - 30 Nov 2021Sydney CBD Campus, Level 6, 1 O’Connell St,Sydney 9,900 (inc GST)6 CEMD points12AGSM @ UNSW Business SchoolAGSM Short Courses 202113

Short courses forindividuals andsmall teamsNot-For-Profit Board MembersGovernance forSocial ImpactAs a not-for-profit board member,your role is a critical one.Alongside overseeing organisationalsustainability, you must also play arole in optimising its social impact.Designed by the Centre for SocialImpact (CSI) and delivered by not-forprofit sector experts, this coursedraws on a deep evidence base to helpyou lift your gaze to better understandyour role and responsibilities inachieving lasting social change.Governing in a complex socialecosystemWorking with a cohort of like-minded NFP board members,you will discuss the governance issues facing not-for-profitand charity organisations today and learn how you can drivethe organisation's performance and impact while ensuringthe beneficiary remains at the centre of your work.With a focus on the challenges and opportunities ofgoverning in a complex social ecosystem, this course willdevelop sophisticated strategies and tools to: Govern with a mission-first agenda while avoidingmission 'drift' Apply the principles of systems thinking to identify andprioritise the ecosystem’s key actors, emerging trendsand levers for change in solving for beneficiary outcomes Navigate and respond to complexity Evaluate and use contemporary social finance andmission-aligned business models Assess readiness for scale Measure social impact at a board level Managing crises and their unintended consequences Understand and apply beneficiary-centric leadershipWho will benefit from this course?Current board members from across the Australian notfor-profit sector, including Non-Executive Directors fromnot-for-profits, social enterprises, philanthropic organisationsor corporate foundations. It may also be beneficial for thoseconsidering a not-for-profit board role and those in seniorleadership roles of for-purpose organisations.Key detailsSydney CBD Campus, Level 6,1 O’Connell St, SydneyFor Profit Organisation: AUD 3,575Large NFP (Turnover 5M ): AUD 2,860Medium NFP (Turnover 1M - 5M): AUD 2,145Small NFP (Turnover less than 1M): AUD 1,7152 CEMD pointsOur short courses for individualsand teams bring together academicexperts and industry leaders todeliver world-class, immersivelearning experiences that willchallenge your thinking, developnew perspectives, and elevateyour career.We offer courses across:We offer both in-person andvirtual learning courses soyou can learn when and how itsuits you. All our in-personcourses take a blended approach– harnessing best-practice onlinelearning before and after theclassroom experience to embedlearning in the workplace.Capability & Skill Development to develop therange of skills and capabilities that both individualcontributors and leaders need to thrive.Leadership to develop new mindsets, explore newways of working and build the capability to navigatechallenges and realise opportunities.Strategy & Change to develop the technical andpeople skills to drive strategies, initiatives andtransform organisations.Digital & Innovation to develop the critical skillsto navigate a digital landscape, embrace newpractices and prepare to respond to emergingchallenges and trends.Contact our experiencedClient Engagement team on 61 2 9385 0330 orenquiries@agsm.edu.au todiscuss your next steps.Visit the AGSM website and learn more.Build your leadership superpowersDesigned to support you to achieve your career goals, AGSM’s seven superpowers support the core capabilitiesthat have been identified as critical for the future of work.Digital MasteryUnderstand and embrace the opportunities present by digital transformationSuper ConnectorMirror the richness of face-to-face communication where information flows naturally in a digital worldMoral CompassBuild enduring customer loyalty by eradicating ethical breachesSeeing Around CornersDevelop adaptability, predictive insight and resilience to navigate uncertaintyLearning to LearnBecome a super learner, ready to adapt and innovate in response to emerging challenges andopportunitiesProactive Community VoiceHarness the power of the proactive community voice to take a stance in times of upheavalBecoming HumanReaffirm the role of your people to build a stronger, cohesive culture14AGSM @ UNSW Business SchoolAGSM Short Courses 202115

In-person LearningIn-personshort coursesOur in-person short courses enableyou to learn with and from your peersfrom diverse industry and careerbackgrounds. You will take part ina range of innovative, impactfullearning experiences designed toequip you with the skills to navigatechallenges, realise opportunities andachieve your career goals.The AGSM ExperiencePrior to the course, you will complete a series of targetedpre-work activities, case studies and/or readings designedto prepare you for the course experience and maximiselearning outcomes. Many courses also now includea comprehensive digital module completed beforeattendance at in-person sessions.On the course, you will participate in practical activities,real-world case studies and group discussions. Workingwith your peers from diverse professional backgrounds,you will develop new ideas, tools and techniques that youcan apply immediately back in the workplace.“It doesn’t matter ifyou lead a country,a political partyor an organisation– you must genuinelyengage with othersand tap intoinnovation andcreativity to be aneffective leader.The AGSM program hashelped me redefinemy professionalpathway forward.”Arabella DouglasDirector,Douglas & AssociatesPost-course, our team will follow up with you to discussoutcomes and ensure you have been able to apply yourlearning. Many courses also now include a digital modulecompleted following your in-person course experience toembed and extend learning.16AGSM @ UNSW Business SchoolAGSM Short Courses 202117

Leadership CoursesThe General ManagerProgramSeeing AroundCornersLearningto LearnBeingHumanAs a General Manager today, you needto navigate an increasingly complexenvironment where business as usual isconstantly being disrupted. You musthave the interconnected capabilitiesto lead people through uncharteredterritory while also continuing tocreate value for your organisation.For more than 40 years, leaders haveturned to the AGSM General ManagerProgram to build the leadershipcapabilities, functional knowledge,and strategic insight to driveorganisational performance. Youwill build the skills, knowledge andconfidence to respond to today’schallenges and prepare for those oftomorrow, learning how to shape theculture and your leadership to enableyour organisation to achieve its goals.What you will learnYou will return to work with new capabilities, techniques,executive practices and mindsets to lead your business unitwith confidence, shape the play and respond to disruption,and a professional network of general managers fromdiverse backgrounds.Led by our experienced program team and bringing togetheracademic experts and industry leaders, you will develop thecapabilities, perspectives, practices and mindsets to:Drive performance Lead with an adaptive mindset Apply techniques to drive performance in an increasinglycomplex environment Understand how to create and sustain aperformance culture Build an understanding of your organisation's valueproposition and how you can better serve your clientsand stakeholders Develop executive practices that shape the cultureof performanceHow you will learnAlongside your peers from diverse industries andorganisations, you will take part in an immersivedevelopment experience. Staying onsite, youwill participate in a combination of interactiveexperiences, simulations, case studies, andguest lectures, all designed to develop newcapabilities and mindsets that you can apply inyour own role for immediate impact, building yourpractice to lead systemically.Who will benefit?Current and emerging General Managers who areready to take their leadership to the next level.The program attracts General Managers from awide range of industries, Managing Directorsfrom NGOs and medium-sized businesses, andsenior Public Service executives, with manyorganisations choosing the AGSM General ManagerProgram as a key development step for current andfuture leaders.Your organisation will benefit from GeneralManagers who are equipped to face disruption, leadsystemically and strategically, navigate ambiguity,make stronger resourcing decisions and driveorganisational performance.Lead strategically Develop your strategic leadership capabilities Assess systemic risk Make more informed, confident investment decisions Build the skills and tools to lead systemicallyRespond to disruption Identify trends and anticipate challenges Dissect and respond to complex business challenges Innovate in process, platforms, and cultureCourse details5 days, residential. Onsite accommodationand all meals included in the program fee.Pullman at Sydney Olympic Park 14,850 (inc. GST)9 CEMD pointsCommunicate with impact Develop the communication skills to increase yourpresence, impact and influence Increase trust and engage others on a deeper level Lead and engage people through changeBuild connections and influence Learn how to use informal networking to buildconnections and increase your professional network Understand how to navigate and leverage powerdynamics to increase your influenceVisit the AGSM website and learn more.“The course provided me with anexcellent grounding to deliveradditional benefit to my organisationnow, while having an expandedknowledge base for future roles andopportunities. In my first week backat work, I gave a presentation to aroom of 20-25 people and spoke withmuch greater clarity and impact andreceived feedback in this regardafterwards. The variety of the coursecontent provided a great knowledgebase of what is required when movingup into GM or similar roles.”Phil WoodingChief Financial Officer,Dr Jones & Partners Medical Imaging18AGSM @ UNSW Business SchoolAGSM Short Courses 202119

Leadership CoursesLeadership CoursesThe Emerging LeaderProgramSeeing AroundCornersMoralCompassLearningto LearnMaking a successful transition fromindividual contributor to managerinvolves not only a new skill set buta new mindset. The Emerging LeaderProgram has been designed to givenew and early career managers thefoundational skills and confidence tobuild a successful leadership careerand an appreciation of what it takesto achieve their leadership potential.This immersive course will develop thetools, capabilities and techniques toengage, motivate and lead people, builda high-performing culture and positionyourself as a leader.What you will learnThis intensive course will accelerate your capability andprepare you to step up to the challenge of leadership. Youwill return to work with a management toolkit to better:Communicate and engage others Understand and apply emotional intelligence techniques Communicate authentically and assertivelyStep up as a managerBeingHumanSuperConnector Shape a collaborative, high-performing team culture Embrace and leverage team diversity Manage across generational and personality differencesHow you will learnBefore the course, you will complete a comprehensivequalitative feedback survey and an assessment tool toinform key strengths and development areas. Feedbackwill be debriefed by experienced coaches, who will help youtranslate the feedback into measurable, actionable goalsthat will shape you as a leader.Over four days, you will work with fellow emerging leadersto tackle challenges and practice the skills that will takeyou into the next phase of your career. Your experiencewill culminate in the creation of a personal action plan totransform learning into immediate action, with a progresscheck-in by your coach one month after the course.Who will benefit?New and emerging leaders, either those making thetransition from individual contributor to management orexisting managers looking to master and stretch theirfoundational leadership skills.Your organisation will benefit from individual contributorsand new leaders with the practical techniques and mindsetto step up to a management role, increase motivation,empower others, create greater engagement and build apositive performance culture.Course details Make the shift from individual contributor to manager Determine what to do vs. what to delegate4 days Manage your energy, maintain work/life balance andavoid burnout Identify and initiate opportunities andovercome challengesUNSW Sydney CBD Campus Translate organisational strategy into a team visionwith clear focus areas, actionable team goals andperformance management systemsLead a high-performing team Adapt your leadership style to the context Coach, mentor and motivate others20AGSM @ UNSW Business SchoolAccelerated LeadershipProgram 6,930 (inc. GST)Seeing AroundCornersBeingHumanIn an accelerated world, leaders mustfind new ways of creating value,innovating, delivering customeroutcomes, and doing more with less.This course is designed to helpcurrent and emerging leaders make thetransition and understand how to thrivein an ever-changing world. Over twomodules, you will build a roadmap forthe future, realising your potentialto become a true change agent andinspiring leader.What you will learnWorking alongside current and future leaders from diverseindustry backgrounds, you will create a practical toolkit to:Lead through disruption Guide your organisation through the transition,navigating disruption and uncertainty Apply adaptive leadership techniques to thrive inchallenging times Influence others and communicate authenticallyand credibly Use emotional intelligence to take others on the journey Develop an agile mindset that enables you to learn fasterthan the rate of change Put the customer at the centre of your decision-makingand your cultureFoster an inclusive, innovation culture Align organisational and team culture todrive performance Use human-centred design to foster innovation Explore and leverage the connection between diversityand true innovationHow you will learnPrior to the course, you will work with your organisation andour team to identify a live leadership project that will enableyou to apply your learning and deliver immediate value.You will take part in five face-to-face course days over twomodules, interspersed with live project work, coached andsupported by our experienced team.Who will benefit?Current and emerging leaders who are ambitious anddriven to build the skills required to face the future head-on.You may be an individual contributor who is ready to stepup to mid-level leadership, you may be on a fast track to asenior role, or

Uno Home Loans & Equities T: 02 9385 0330 E: enquiries@agsm.edu.au . AGSM MBA, Graduate Certificates and UNSW degree programs. Example CEMD pathway 7 pts 2 pts 3 pts Accelerated Leadership Program . Cost-effective

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