Operational Excellence - Jefferson

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OperationalExcellenceCollege of Population Health

Presentation Overview Program DescriptionPlan of StudyCareersProfessional AssociationsStudent ProfileFaculty Profile

Mary Reich Cooper, MD, JDOPERATIONAL EXCELLENCE, PROGRAM DIRECTORMary.R.Cooper@jefferson.edu215-955-3888

PROGRAM DESCRIPTIONOperational Excellence (OpX) is the academic and professionalfield focused on developing and implementing evidence-basedperformance improvement methodologies needed to promotevalue and efficiency in healthcare. OpX professionals leadhealthcare transformation by focusing on eliminating waste andimproving system performance.

PLAN OF STUDYAdvanced Practice Certificates (APCs)APC in Operational ExcellenceHQS 500: Introduction to Healthcare Quality & SafetyOPX 531: Evaluating Healthcare OrganizationsOPX 532: Project Management EssentialsAPC in Operational Excellence EducationOPX 531: Evaluating Healthcare OrganizationsOPX 532: Project Management EssentialsTeaching Operational Excellence

PLAN OF STUDYGraduate CertificateHPL 500: U.S. Healthcare Organization & DeliveryHQS 500: Introduction to Healthcare Quality & SafetyOPX 531: Evaluating Healthcare OrganizationsOPX 532: Project Management EssentialsElective*

PLAN OF STUDYMaster's DegreeHPL 500: U.S. Healthcare Organization & DeliveryHQS 500: Introduction to Healthcare Quality & SafetyOPX 531: Evaluating Healthcare OrganizationsOPX 532: Project Management EssentialsAHE 503: Hospital Finance & AccountingHPL 520: Fundamentals of Practice-Based StatisticsPOP 520: Change ManagementOPX 525: Executing Lean ImprovementsOPX 535: Strategic ExecutionOPX 540: BaldrigeOPX 650: Capstone Seminar and Project

CAREERSJOB TITLEOperational Excellence Manager/LeadOUTLOOKAs of July 2020 Linkedin.com had 65,000 jobslisted and indeed.com had 2,218 jobs listedSALARIES 124,500 102,836 75,000From Ziprecruiter.com

PROFESSIONAL ASSOCIATIONS American College of Healthcare ExecutivesThe American College of Healthcare Executives is the professional society forhealthcare leaders committed to improving health. www.ache.org Operational Excellence SocietyThe Operational Excellence Society is a “think tank”; grass-roots organization thatemerged the Operational Excellence Linkedin Group, that largest group of thatgenre by far, started by Joseph Parish. The society is staffed and managed byvolunteers and has not dues or membership fees. www.opexsociety.org ASQASQ empowers people, communities, and organizations of the world to achieveexcellence through quality. www.asq.org

STUDENT PROFILEMaria EncarnacionPHILADELPHIA, PACLASS OF 2022I was always a natural born leader, outspoken, intelligent, opinionated,and determined. I have a natural love of learning with an inquisitivespirit. Those gifts became challenges in school. A speech impedimentwould be the catalyst to my educational turmoil and demise. Theoutlook of succeeding in school was bleak. However, when I became amother, I decided it was time to face my fears. I received my Associate’sdegree in Business Management and was nominated for a scholarship toVassar University. Unfortunately I was unable to accept because I couldnot live in a dorm with two children. Consequently I decided it was timeto focus on my Bachelor’s degree. Another life change caused me torelocate to Philadelphia where my employer nominated me for anotheraward just as I was applying for my Master’s degree.I have rewritten my life motto and that is “Proceed even with fear.”

FACULTY PROFILEDennis R Delisle, ScD, FACHECOLLEGE OF POPULATION HEALTH, ADJUNCT ASSISTANTPROFESSOR AND ASSISTANT PROGRAM DIRECTOR,OPERATIONAL EXCELLENCEBS FROM SYRACUSE UNIVERSITYMHSA FROM THE GEORGE WASHINGTON UNIVERSITYSCD FROM TULANE UNIVERSITYDr. Delisle is a transformational healthcare professional andnationally recognized Lean and change leadership expert.He has a passion for operational excellence and team-basedleadership.COURSES OPXOPXPOPOPXOPX525 – EXECUTING LEAN IMPROVEMENTS535 – STRATEGIC EXECUTION520 – CHANGE MANAGEMENT532 – PROJECT MANAGEMENT ESSENTIALS531 - EVALUATING HEALTHCARE ORGANIZATIONS

Operational Excellence Society The Operational Excellence Society is a “think tank”; grass-roots organization that emerged the Operational Excellence Linkedin Group, that largest group of that genre by far, started by Joseph Parish. The society is staffed and managed by volunteers and

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