RAS 200I Administrator's Guide
RAS 200IAdministrator’s Guide
RAS 200I Administrator’s GuideTrademark InformationPolycom , the Triangles logo, ReadiManager , SoundPoint , SoundStation , ViaVideo , VoiceStation ,and Vortex are registered trademarks of Polycom, Inc. ConveneT , Global Management SystemTM, iPowerTM,MGCTM, People ContentTM, People On ContentTM, Polcyom Conference SuiteTM, Polycom HD VoiceTM,Polycom PathNavigatorTM, Polycom VideoPlusTM, Polycom VoicePlusTM, PVXTM, RASTM, ReadiConveneTM,RMX 2000TM, RSSTM, V2iUTM, VS4000TM, VSXTM, and VTXTM are trademarks of Polycom, Inc.Domino , Lotus Sametime and Lotus Notes are registered trademarks of IBM, Inc.Other product and corporate names may be trademarks of other companies and are only used as a fair usereference without intent to infringe.Patent InformationThe accompanying product is protected by one or more U.S. and foreign patents and/or pending patentapplications held by Polycom, Inc.3725-18104-001A (07/2007)1.0 2007 Polycom, Inc. All rights reserved.Polycom Inc.1765 West 121st AvenueWestminster, CO 80234-2301 U.S.A.No part of this document may be reproduced or transmitted in any form or by any means, electronic ormechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law,reproducing includes translating into another language or format.As between the parties, Polycom, Inc. retains title to, and ownership of, all proprietary rights with respectto the software contained within its products. The software is protected by United States copyright lawsand international treaty provision. Therefore, you must treat the software like any other copyrightedmaterial (e.g. a book or sound recording).Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc. is notresponsible for printing or clerical errors. Information in this document is subject to change without notice.iiPolycom, Inc.
ContentsContentsAbout this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vDocumentation Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vContacting Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vEnd User Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vReseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vPolycom Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vOverview of the Polycom RAS 200I ServerFeatures and Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Minimum System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Configuring the Polycom RAS 200I ServerLogging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Polycom Plugin (PPI) Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Entering Licensing Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Changing the Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Viewing or Changing Application Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Profile Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Conference ID Range Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Changing System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Setting Up MCUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Manual MCU Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10MGC Manual Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11IP Service Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–11PSTN Service Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–14IVR Message Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–16Entry Queue Message Service Setup . . . . . . . . . . . . . . . . . . . . . . 2–18Profile Setup: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–20Entry Queue Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–21Add MCUs to the RAS200I Server . . . . . . . . . . . . . . . . . . . 22Editing MCU Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Deleting MCUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Maintaining the Polycom RAS 200I ServerShutting Down the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Polycom, Inc.iii
RAS 200I Administrator’s GuideRebooting the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Downloading Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Upgrading the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Performing a Factory Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Maintaining the Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Backing up the Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Restoring the Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29TroubleshootingChecking the Server Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Verifying the MCU Device Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Using the Failure Viewer Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Communication Protocols and Ports SummaryIndex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37ivPolycom, Inc.
About this GuideThis document, the Polycom RAS 200I Administrator’s Guide, describes how toconfigure, maintain, and troubleshoot errors for the Polycom RAS 200Iserver.Documentation ResourcesIn addition to this guide, the available documentation that describes thePolycom RAS 200I server includes:— RAS 200I Release Notes— RAS 200I Getting Started GuideContacting SupportEnd User SupportPlease contact your certified IBM Business Partner reseller for any immediateassistanceResellerPolycom Supporthttp://www.polycom.com/supportPolycom, Inc.v
RAS 200I Administrator’s GuideviPolycom, Inc.
1Overview of the Polycom RAS 200IServerThe Polycom RAS 200I server provides a conferencing managementapplication that enables audio and video communications in point-to-pointand multipoint conferences.Features and CapabilitiesThe Polycom RAS 200I server has the following features and capabilities Enables audio and video conference creation, modification, and deletion. Enables of point-to-point and multipoint audio and video calls.Minimum System RequirementsTo interact with the Polycom RAS 200I server, the client computer must meetthe following minimum system requirements:Polycom, Inc. Microsoft Windows XP Professional, SP2 Internet Explorer 6.0 and greater Intel Pentium-IV and greater 512 MB RAM (1 GB is recommended)1
RAS 200I Administrator’s Guide2Polycom, Inc.
2Configuring the Polycom RAS 200IServerThis chapter describes how to configure the Polycom RAS 200I server.Logging InTo log in to the Polycom RAS 200I server1Launch Internet Explorer.2Type the IP address of the system in the Address line, and press Enter.For example: http:// YOUR SERVER’S IP ADDRESS 3Enter the administrator’s password, and click Login. The defaultpassword is admin.Figure 2-1Polycom, Inc.Login Screen3
RAS 200I Administrator’s GuideTo log out of Polycom RAS 200I server Click the red arrow,, in the upper-right corner of the screen.Polycom Plugin (PPI) InstallationTo download and install the PPI software41On the RAS200I Login screen, click Downloads.2Select PPI from the Software Downloads page and click OK.3Select the Download for the Domino server OS on which you are runningand save the PPI.exe file to a temporary directory.4Copy the file to a temporary directory on the Domino server and doubleclick it to start the installation.5Close the Lotus Domino service.6Double click PPI.exe to start the installation7When the Polycom PlugIn Introduction page appears, click Next.Polycom, Inc.
Configuring the Polycom RAS 200I Server8When prompted to Choose an Install Folder, accept the default locationor browse to the desired location and then click Next.9Review the Pre-Installation Summary information. If it is correct, clickInstall to continue. If it is not, click Previous to correct the information.10 When the Install Complete page appears, click Done.Polycom, Inc.5
RAS 200I Administrator’s GuideIf the installation fails, verify that the Java path is in your Path variable:Note1Find the JVM link in Domino. This link is usually found at: C:\ProgramFiles\Lotus\Domino\jvm2Copy the path.3Right click on My Computer and select Properties.4Click the Advanced tab.5Click the Environment Variables link.6In the System variables list, select the Path variable and click Edit.7Append the path that you copied in step 2 to the end of the Path Variable stemRoot%\System32\Wbem;C:\Program Files\Intel\DMIX;C:\Program Files\Lotus\Domino\jvm\bin8Click OK.9Re-run the PPI.exe.11 Change the RAS200I IP address in the PCAS.properties file, located inthe C:\Program Files\Lotus\Domino directory.12 Reboot the Domino server so any changes will take effect.Entering Licensing InformationThe Polycom RAS 200I server includes a trial license for 50 seats, which allowsyou to start using the product immediately. The trial license is valid for up to60 days, starting with the date of first time setup. In addition, you receive oneor more license certificates, according to your order. You must activate eachlicense to receive a license number.Licenses are available in 50, 100, 250, 500 and 1000 seats. The Polycom RAS200I server supports a maximum of 1000 seats.NoteTo obtain a software license number1Go to System Setup Licensing. Record the Polycom RAS 200I serverserial number, which is listed in the middle of the Licensing screen.62Go to http://polycom.com/activation.3Log in or create a new user account.4Enter the Polycom software license number listed on the licensecertificate and the serial number you recorded in step 1.5Click Generate.Polycom, Inc.
Configuring the Polycom RAS 200I Server6When the license number appears, record it.- - -To enter the license number in Polycom RAS 200I server1Go to System Setup Licensing.2On the Licensing screen, enter the new license number and serialnumber, and click Update.Figure 2-2Licensing ScreenChanging the PasswordMake sure you change the administrative system password after you havecompleted the first time setup.To change the passwordPolycom, Inc.1Open Internet Explorer and log in to the Polycom RAS 200I server.2Go to System Setup Change Password.3In the Change Password screen, enter the new password, confirm it, andthen click Update.7
RAS 200I Administrator’s GuideFigure 2-3Change Password ScreenViewing or Changing Application SettingsThe Polycom RAS 200I server uses application settings to create conferenceson the MCU and can create a profile automatically when you add an MCU tothe Polycom RAS 200I server.Profile ManagementTo view or change the current profile nameGo to System Settings Application Settings.1The current profile name appears in the Profiles screen.In the Profiles screen, enter the name of the new profile in the ProfileName field, and click Update.2Note You can only change the profile name. For MGC devices, specify the exact same Profile name as created in MGCFigure 2-48Application Settings ScreenPolycom, Inc.
Configuring the Polycom RAS 200I ServerConference ID Range AssignmentThe RAS200I server assigns Conference IDs upon conference creation on theMCUs. To avoid clashes with existing in use Conference IDs, the administratormust assign a range of numbers that is not in use with the following criteria: The minimum Interval size is 1000 The From field must be greater than 1000 Both the From and To fields must be of the same length Enter only numeric charactersChanging System SettingsYou can modify RAS 200I server system settings.To change Polycom RAS 200I server settings1Go to System Setup System Settings.2On the System Settings screen, enter required changes and click Update.Figure 2-5NotePolycom, Inc.System Settings ScreenIf you change the IP address, the system requests that you restart the PolycomRAS 200I server.9
RAS 200I Administrator’s GuideIn this screen, you specify the following information:ItemDescriptionSystem NameDefines the NetBIOS name of the Windows server. Must bebetween 6 and 16 characters long; dashes andunderscores are valid characters.IP AddressDefines the static IP address of the server.Subnet MaskDefines the network’s subnet mask for the server’s IPaddress.Default GatewayDefines the static IP address of the server’s gateway.DNS ServerDefines the static IP address of the DNS server.Current DateSpecifies the current system date of the Polycom RAS 200Iserver. If you change the date, the system date of thePolycom RAS 200I server also changes.Current TimeSpecifies the current system time of the Polycom RAS 200Iserver. If you change the time, the system time of thePolycom RAS 200I server also changes.System Time ZoneSpecifies the time zone in which the system resides.Auto adjust fordaylight savingsSelect this check box to adjust the clock automatically fordaylight savings time.Setting Up MCUsManual MCU ConfigurationThe MCUs must be manually configured with the following set of parametersbefore they can be added to the RAS200I server.System Configuration:EXTERNAL DB IP RAS200I IP EXTERNAL DB PORT 80EXTERNAL DB LOGIN POLYCOMEXTERNAL DB PASSWORD POLYCOMEXTERNAL DB DIRECTORY PCAS\MGCAuthentication.aspxENABLE EXTERNAL DB ACCESS YesEXTERNAL DB AUTHENTICATE USER NOSKIP PROMPT YES10Polycom, Inc.
Configuring the Polycom RAS 200I ServerMGC Manual ConfigurationIP Service SetupTo set up an IP service1In the MGC Manager browser pane, expand the MCU Configurationtree, expand the Network Services tree, right-click on IP and select NewIP Service. Refer to your MGC Administrator’s Guide for more informationon using the MGC Manager.2In the Settings tab, set these options, and click Apply.— Service Name: Specify a name for the service— Protocol: Select Both— Subnet Mask: Enter the subnet mask IP address— Default Router: Enter the Default Router IP address3Select the DNS Settings tab, set this option, and click Apply.— Use DNS Servers: Select OffPolycom, Inc.11
RAS 200I Administrator’s Guide4Select the H323 tab, set these options, and click Apply.— Gatekeeper: Select Specify— Preferred Gatekeeper IP Address or Name: Enter the gatekeeper IPaddress— Alternate Gatekeeper IP Address or Name: Enter the gatekeeper IPaddress— Service Mode: Select Board Hunting— MCU Prefix in Gatekeeper: Assign a prefix for gatekeeper routing5Select the SIP tab, set these options, and click Apply.— Select Configure SIP servers manually— Select On Going Conferences— Select Entry Queues & SIP Factories612On the SIP tab, click SIP Servers.Polycom, Inc.
Configuring the Polycom RAS 200I Server7In the SIP Settings dialog box, set these options, and click OK.— SIP Transport: Select TCP— Preferred Sip Server: Select Specify— IP address or Name: Specify the SIP server IP address— Domain Name or IP: Specify the SIP server IP address— Port: Specify 50608Select the SPAN tab and click Add Span.9In the IP Span dialog box, set these options, and click OK.— Circuit ID: Enter any numeric ID— IP Address: Enter the IP address of the IP card— H323 setup:»Polycom, Inc.Alias 1: Select H323 ID and specify a numeric ID/Name13
RAS 200I Administrator’s Guide»Alias 2: Select E164, and specify a numeric IDPSTN Service SetupTo set up a PSTN service1In the MGC Manager browser pane, expand the MCU Configurationtree, expand the Network Services tree, right-click on ISDN and selectNew Network Service. Refer to your MGC Administrator’s Guide for moreinformation on using the MGC Manager.2Select the Settings tab, set these options, and click Apply.— Net Service Name: Specify a name for the service— Span Type: Choose E1 or T1314Select the Span Definition tab, set this option, and click Apply.Polycom, Inc.
Configuring the Polycom RAS 200I Server— Switch Type: Select the appropriate switch type.4Select the Span & Phones tab and in the Span area, click Add Span5In the IP Span dialog box, set these options, and click OK.— Circuit ID: Specify a numeric IDPolycom, Inc.15
RAS 200I Administrator’s Guide6In the First & Last Phone Number dialog box, set this option, and clickOK.— First Phone Number: Enter the first phone number in the range ofphone numbers to dial in to the MGC— Last Phone Number: Enter the last phone number in the range ofphone numbersIVR Message Service1In the MGC Manager browser pane, expand the MCU Configurationtree, expand the IVR Msg Service tree. Refer to your MGC Administrator’sGuide for more information on using the MGC Manager.2Select the Global tab, set these options, and click OK.— IVR Service name: Enter IBM IVR— External Server Authentication: Select Always3Select the Welcome Message tab, set these options, and click OK.— Select Enable Welcome Message— General Welcome Message: Select a message file16Polycom, Inc.
Configuring the Polycom RAS 200I Server4Select the Conference Chairperson tab, set these options, and click OK.— Select Enable Chairperson Message— Select Use Chairperson Password as Conf Password— Chairperson Identifier Request: Select a message file— Request Chairperson Password: Select a message file— Chairperson Password Failure Message: Select a message file5Select the Conference Password tab, set these options, and click OK.— Select Enable Password Message— Dial In: Select Request Password— Dial Out: Select None— Request Password: Select a message file— Retry Password: Select a message file— Request Digit: Select a message filePolycom, Inc.17
RAS 200I Administrator’s Guide6Select the Video Services tab, set this option, and click OK.— Select Enable Video ServicesEntry Queue Message Service Setup1In the MGC Manager browser pane, expand the MCU Configurationtree, expand the Entry Queue Message Service tree. Refer to your MGCAdministrator’s Guide for more information on using the MGC Manager.2Select the Global tab, set these options, and click OK.— Entry Queue Service Name: Enter IBM EQ SERVICE— Language for IVR: Select a language— External Server: Select Conference NID18Polycom, Inc.
Configuring the Polycom RAS 200I Server3Select the Welcome Message tab, set these options, and click OK.— Select Welcome Message— General Welcome Message: Select a message file4Select the Conference ID tab, set these options, and click OK.— Conference ID: Select a message file— Join Failure Message: Select a message file5Select the Video Service tab, set these options, and click OK.— Select Enable Video Services— Video Welcome Slide: Select a slidePolycom, Inc.19
RAS 200I Administrator’s GuideProfile Setup:1In the MGC Manager browser pane, expand the MCU Configurationtree, expand the Profiles tree. Refer to your MGC Administrator’s Guidefor more information on using the MGC Manager.2Select the General tab, set these options, and click OK.— Name: IBM Profile— Duration: 2 hours (recommended)— Select Entry Queue Access— Video Session: Select Continuous Presence, Classic3Select the Settings tab, set these options, and click OK.— Line Rate: Select 384kbps— Msg Service Type: Select IVR— Msg Service Name: Select IBM IVR20Polycom, Inc.
Configuring the Polycom RAS 200I Server4Select the Video Source tab, set this options, and click OK.— Select Auto LayoutEntry Queue Setup In the Entry Queue Properties dialog box, set these options, and click OK.— Name: Specify a numeric ID (recommended)— Target Conferences: Select Continuous Presence— Entry Queue Service: IBM EQ Service— Line Rate: 384 kbps— Service Name: The ISDN service name specified in the PSTN ServiceSetupPolycom, Inc.21
RAS 200I Administrator’s Guide— Dial In Number: The PSTN/ISDN number to reach the entry queueAdd MCUs to the RAS200I ServerTo add MCUs1Go to Directory Setup Devices.The List of Devices screen appears. In this screen, you can add, change,delete, and update the status of the MCU.The RAS200I server only lists MCU devices that have registered with it. Youmanually register the MCUs by adding them to the List of Devices screen.Note2Click Add and the Add Device screen appears.Figure 2-622Add Device Screen3In the Device Name field, enter a name for the MCU.4In the IP Address field, enter the IP address of the MCU controller.Polycom, Inc.
Configuring the Polycom RAS 200I ServerEntry Queue Parameters5In the Admin User ID field, enter the administrative user’s login ID forthe MCU.6In the Password field, enter the password of the administrative user forthe MCU.7In the Priority drop-down list, select High, Medium, or Low. The priorityspecifies the order of MCUs to use when you have multiple MCUs. Five isthe highest priority; zero is the lowest priority.8In the Name field enter the entry queue Numeric ID, or if the device is anMGC, specify the Entry Queue name created in MGC9In the SIP Address field enter the SIP server IP address or hostname.10 In the H323 Address field enter the GK Prefix as set in the MCU.11 In the Phone Number field enter the EQ PSTN/ISDN phone number.12 Click Update.13 Repeat steps 1 through 12 to add multiple MCUs.Editing MCU Device SettingsYou can change device settings for MCUs.To edit MCU device settingsPolycom, Inc.1Go to Directory Setup Devices.2In the List of Devices screen, select the device you want to change andclick Edit.3In the Edit Device screen, make your changes. You can change the devicename, IP address, the administrative user’s login ID, the administrativeuser’s password, priority, and entry queue parameters.23
RAS 200I Administrator’s GuideFigure 2-74Edit Device ScreenWhen you are done, click Update.The List of MCU Devices screen updates to reflect your changes.Deleting MCUsWhen you no longer use a specified MCU, you can delete it from yournetwork.To delete MCU devices1Go to Directory Setup Devices.2In the List of Devices screen, select the device you want to remove andclick Delete.A confirmation message asks whether you want to delete the selecteditem.243Click Yes to confirm the deletion or No to cancel your request.4If you click Yes, the List of MCU Devices screen updates to remove theselected item from the list.Polycom, Inc.
3Maintaining the Polycom RAS 200IServerThis chapter describes how to maintain the Polycom RAS 200I server.Shutting Down the ServerIf you need to shut down the Polycom RAS 200I server, turn off the powerwith the button on the front panel or use remote access to shut down the servergracefully.Rebooting the ServerYou can reboot the server.You should only restart the server when a fatal error has occurred.NoteTo restart the server1Go to System Settings Maintenance.The Maintenance screen appears.Polycom, Inc.25
RAS 200I Administrator’s GuideFigure 3-12Maintenance ScreenClick Reset Server.A confirmation message appears asking whether you want to reboot theserver. The following warning message appears.Figure 3-23Warning MessageSelect Continue.The system automatically reboots.Downloading Log FilesYou can download log files to send to Polycom Global Services fortroubleshooting purposes.To download log files1Go to System Settings Maintenance.The Maintenance screen appears.262Click Download Logs.3When the File Download dialog box appears, click Save to save theLogFiles.zip file to your local drive.Polycom, Inc.
Maintaining the Polycom RAS 200I ServerUpgrading the ServerTo upgrade the server software upgrade1Obtain the newest version of software by doing one of the following:— Open Internet Explorer and go to the Polycom Resource Center(http://www.polycom.com/resource center) to download thenewest software.— Request a software update on CD-ROM from your Polycom SalesRepresentative.2If you downloaded the software, browse to the file locations anddouble-click the executable file to start the installation process.3If you ordered a CD-ROM, insert it into the CD drive. The installationprocess should start automatically.4Follow the on-screen instructions in the Installation wizard to completethe upgrade installation.Performing a Factory ResetA factory reset returns the system to its original state, without anyconfiguration. A factory reset may be required only when an internal systemerror has occurred or the server does not start. If possible, you should back upthe database before you perform a factory reset.You should perform a factory reset only if Polycom Global Services informs you it isrequired. To ensure a successful implementation, you and Polycom Global Servicesshould go through this procedure together.NoteTo perform a factory reset1Insert the System Rescue BFR CD into the CD drive and restart thesystem.The system automatically restores the factory default settings. A successmessage appears when the original disk image has been restored, whichmay take up to ten minutes.Polycom, Inc.2Remove the CD from the CD drive and restart the server by turning it offand then on.3Complete the first time setup according to instructions listed in thePolycom RAS 200I Getting Started Guide.4Reinstall all software upgrades and restore the database.27
RAS 200I Administrator’s GuideMaintaining the DatabasePolycom provides a utility, RAS200BackupRestore.exe, to back up andrestore the internal database.To start this utility On the server’s desktop, double-click RAS 200IBackupRestore.The Polycom RAS 200I Backup and Restore Utility dialog box appears.The top half enables you to back up the database. The bottom half enablesyou to restore the database. For instructions, see “Backing up theDatabase” on page 3-28.Figure 3-3Polycom RAS 200I Backup and Restore Utility Dialog BoxBacking up the DatabaseWhen you back up the database, the resulting file that the utility creates has a.bak extension and a pre-defined name of DirServicesYYYYMMDD. Forexample, a file created on March 1, 2006 is automatically namedDirService20060301.bak.Note28You can only back up the database to a local drive. It is recommended that youstore the database backup file in a safe network location.Polycom, Inc.
Maintaining the Polycom RAS 200I ServerTo back up the databaseIn the Server Backup section, in the Folder for backup files: field, typethe destination folder name for the database backup file. Alternatively,click Browse to locate this folder on your local drive.1Do not include a back slash (\) at the end of the folder name.Note2Click Backup to start the backup process, which takes only a few seconds.3If the process is successful, an informational message appears. If theprocess is not successful, an error message appears.4If an error message appears, retry the backup procedure.5If the error message reappears, contact Polycom Technical Support.Restoring the DatabaseBefore you start the restoration process, complete the following: Lock the database to prevent access during the restoration process.: Stop the Polycom service. Go to Start Settings Control Panel Administrative Tools Services.To restore the databaseYou can only restore the database to a local drive.Note1To prevent database corruption, make sure you identify the correct source file touse for restoring the database.NotePolycom, Inc.In the Server Restore section, in the Folder for backup files: field, typethe full path and name of the input file to use for restoring the database.Alternatively, click Browse to locate this file.2Click Restore to start the restoration process.3If the process is successful, an informational message appears. If theprocess is not successful, an error message appears.4If an error message appears, retry the restoration procedure.5If the error message reappears, contact Polycom Technical Support.6After the database has been restored, restart the Polycom service.29
RAS 200I Administrator’s Guide30Polycom, Inc.
4TroubleshootingThis chapter describes how to troubleshoot problems on the Polycom RAS 200I server.Checking the Server StatusOn the Login screen, make sure the status of the Polycom RAS 200I server isReady. If the status is Not Ready, click the Status link. In time, the server’sstatus should change to Ready.Verifying the MCU Device StatusOn the List of MCU Devices screen, you can check the status column to viewthe device status of each MCU. Make sure the status is Available. If the statusis Not Available, click Refresh. The device’s status should change toAvailable in about five minutes.Using the Failure Viewer UtilityThe failure viewer utility can provide additional technical information foradministrators and Polycom Global Services when calls do not go throughsuccessfully. For example, if a device was busy and rejected a call as a result,the associated line in the failure viewer includes the participant’s name and theerror description: Error 486 - Busy here. This utility is installed andaccessible on the desktop of the Polycom RAS 200I server.To use the failure viewer utility1Double-click the Failure Utility icon on the
RAS 200I Administrator’s Guide 6 Polycom, Inc. 11 Change the RAS200I IP address in the PCAS.properties file, located in the C:\Program Files\Lotus\Domino directory. 12 Reboot the Domino server so any changes will take effect. Entering Licensing Information The Polycom RAS 200 I s
SPLIT TYPE AIR CONDITIONER INDOOR UNIT/OUTDOOR UNIT MODEL RAS-260GHA/RAC-260GHA RAS-350GHA/RAC-350GHA OUTDOOR UNIT INDOOR UNIT RAC-350GHA RAS-260GHA RAS-350GHA Instruction manual Page 1 26 To obtain the best performance and ensure years of trouble free use, please read this instruction manual completely. RAC-260GHA RAS/RAC-260/350GHA (EN1) 1 18 .
AIR CONDITIONER (MULTI-SPLIT TYPE) Installation Manual Outdoor Unit Model name: RAS-3M26U2AVG-E RAS-4M27U2AVG-E RAS-5M34U2AVG-E * NOTE: Descriptions about operations for the E unit in this manual are not applicable to RAS-4M27U2AVG-E. Descriptions about operations for the D unit and the E unit in this manual are not applicable to RAS-3M26U2AVG-E.
unilateral small kidney IIa B RAS and hypertension with medication intolerance IIa B Preservation of renal function Progressive CKD with bilateral RAS IIa B Progressive CKD with RAS to a solitary functioning kidney IIa B RAS and chronic renal insufficiency with unilateral RAS IIb C
Jul 10, 2018 · The Roots air blowers described in this manual represent both the basic type of Roots Anti-friction System (RAS) rotary . lobe arrangement and the proprietary Roots RAS WHISPAIR design, with gear diameters ranging from 10 to 20 inches. All units are equipped with an effective splash oil lubrication system. The Roots RAS Blower
cancer (Table 1), though H-Ras itself is rarely one of them. Although these numbers are, by now, painfully familiar, they underscore major gaps in our knowledge of Ras biology. Most obviously, we do not understand why K-Ras mutation is much more frequent in human cancer than N-Ras or H-Ras, even
This manual describes how an existing HEC-RAS model can be added to a CHPS configuration. The assumption is that the HEC-RAS model runs in the HEC-RAS GUI without any errors. From there, the several steps to include the model in CHPS are explained. Since the HEC-RAS GUI is Windows based, it is required to have a Windows machine available.
HEC-RAS one-dimensional (1D) flood model HEC-RAS two-dimensional (2D) flood model This guide includes new features available in HEC-RAS Version 5.0.5 and assumes that users have downloaded and installed the latest version. The schematic image below shows an example of the file setup for the files that will be developed
Abrasive jet machining is a modern machining process in which the Metal Removal takes place due to the impact of High Pressure, High Velocity of Air and Abrasive particle (Al2O3, Sic etc.) on a .
