Board Date: 15 December 2016 Item: Commissioner’s Report .
BoardDate:15 December 2016Item:Commissioner’s ReportThis paper will be considered in public1Summary1.1This report provides an overview of major issues and developments since themeeting of the Board held on 8 November 2016 and updates the Board onsignificant projects and initiatives.2Recommendation2.1That the Board note the report.List of appendices to this report:Commissioner’s Report – December 2016List of Background Papers:NoneMike Brown MVOCommissionerTransport for LondonDecember 2016
Commissioner’s Report15 December 2016
About Transport for London (TfL)ContentsPart of the Greater London Authority family of organisations led byMayor of London Sadiq Khan, we are the integrated transport authorityresponsible for delivering the Mayor's strategy and commitmentson transport.1 Introduction42 Delivery5As a core element in the Mayor’s overall plan for London, our purposeis to keep London moving, working and growing, and to make life inour city better. We reinvest all of our income to run and improveLondon’s transport services and to make it safer, more modern andaffordable for everyone.3 Our customers264 People and awards285 Value – efficient and effective delivery30Our operational responsibilities include London Underground, LondonBuses, Docklands Light Railway, London Overground, TfL Rail, LondonTrams, London River Services, London Dial-a-Ride, Victoria Coach Station,Santander Cycles and the Emirates Air Line.On the roads, we regulate taxis and the private hire trade, run theCongestion Charging scheme, manage the city’s 580km red route network,operate all of the Capital’s 6,300 traffic signals and work to ensure a safeenvironment for all road users.We are delivering one of the world’s largest programmes of transportcapital investment, which is building the Elizabeth line, modernising Tubeservices and stations, transforming the road network and making it safer,especially for more vulnerable road users, such as pedestrians and cyclists.We work hard to make journeys easier through effective use oftechnology and data. We provide modern ways to pay through Oysterand contactless payment cards and provide information in a wide rangeof formats to help people move around London.Real-time travel information is provided directly by us and throughthird party organisations, which use the data we make openly and freelyavailable to power apps and other services.We listen to, and act upon, feedback and complaints to constantlyimprove our services and work with communities, representativegroups, businesses and many other stakeholders to shape transportprovision in London.Improving and expanding transport in London is central to drivingeconomic growth, jobs and housing throughout the United Kingdom.Under the Mayor’s housing strategy, we are using our surplus land toprovide thousands of new, affordable homes. Our own supply chaincreates tens of thousands of jobs and apprenticeships across the country.Commissioner’s Report 3
This paper will be considered in public1 IntroductionCroydon tram derailmentMy thoughts are with everyone affectedby the tragic derailment in Croydon. Weare doing everything we can to ensurethat families and relatives receivesupport at this incredibly difficult time.Assistance is being offered to those whowere injured. TfL's Sarah Hope line, whichoffers practical and financial supportand guidance by trained staff, has beenoperational 24 hours a day.Following the completion of a rigoroussafety assessment and taking the adviceof an independent panel of tram experts,the tram service resumed across thewhole network on 18 November.Prior to services restarting, and inaccordance with advice in the RailAccident Investigation Branch’s (RAIB’s)interim report into the derailmentadditional speed restrictions andassociated signage were implementednear Sandilands and at three otherlocations on the network. All tram2 Deliverydrivers were fully briefed prior toresumption of service and additionalstaff from TfL and FirstGroup have beenavailable across the network to providesupport and information for customers.Information has been displayed acrossthe tram network for passengersincluding details of our website andcontact number should anyone have anyconcerns about safety on the system.Across all TfL services, we have reviewedthe process of when safety issues areraised and how we assure ourselves theyare dealt with quickly and thoroughly.A separate paper on the agenda updatesthe Board on developments since thederailment.Work continues to get the full fleet of Piccadilly line trains back in serviceLondon Underground (LU)Piccadilly lineIn recent days we have had to take anunusually high number of Piccadilly linetrains out of service to repair their wheels,which means that we do not have a fullfleet available and are operating a reducedservice. Train wheels sliding on a rail canpick up a flat-spot that can affect thesmooth running of the train and in severecases, can actually damage both the trackand the train.4Commissioner’s ReportThere is a greater risk of this when therails become more slippery. This is notconfined to the Piccadilly line or LU, butthe Piccadilly line trains are unique asthey are the only fleet without wheelslip protection. This technology was notavailable in 1972 when the trains wereintroduced. A procurement process is nowunder way to buy new trains for the line.In the meantime, we are working aroundthe clock to make the wheels safe, so thatCommissioner’s Report 5
It will also increase travel options for staffand passengers using Heathrow Airport.The Night Tube launched on the Northern line in Novemberwe can return to a good service as quicklyas possible. We have commissioned aformal report into this disruption, whichwill be forensic in its examination of thefacts and will aim to identify why thishappened and make recommendations tostop it happening again.London Underground prosecutionThe Office of Rail and Road prosecutedLondon Underground for an offenceunder the Health and Safety at WorkAct 1974 concerning an accident inSeptember 2014 when an employee fellfrom a scaffold tower erected to enablethe cleaning of a disused lift shaft atSouth Kentish Town disused station.London Underground pleaded guilty andon 2 December 2016 was fined 500,000and ordered to pay 50,000 costs. Thiswas clearly a serious incident and weacted quickly to investigate the causesand take action to ensure that it doesnot happen again.6Commissioner’s ReportNight TubeOn 18 November, the fourth of London’sNight Tube lines, the Northern line, startedoperating. Serving the West End andproviding the first Night Tube service atCamden Town and Leicester Square, it isthe most frequent, offering a train everyseven to eight minutes between Mordenand Camden Town. Services extend onboth northern branches of the line toEdgware and High Barnet. Take up of theNorthern line service has been excellent:since launch we have added approximately35,000 Night Tube journeys each weekend.Night Tube now carries some 117,000journeys per weekend.On 16 December, Night Tube services willstart on the Piccadilly line, providing a trainevery 10 minutes between Cockfosters andHeathrow Terminal 5. The introduction ofthe Night Tube throughout the West Endwill further support London’s vibrant nighttime economy and enhance services tocommercial areas such as Hammersmith.As expected passenger journeys areincreasing on Night Bus routes thatconnect with Night Tube but decreasingon those that run parallel with it. Weintroduced eight new bus routes at thesame time as the Central and Victoria lineNight Tube services. These are now seeingat least 3,500 journeys each weekend. Thetwo new routes we introduced at the sametime as the Jubilee line are seeing at least500 journeys each weekend.We are committed to making sure theNight Tube does not impact residents.Where we have received complaints aboutnoise, we are providing customers with anamed contact via a dedicated telephonenumber, with ready access to the expertsworking to tackle the root cause.The installation of shock absorbent trackfixings has had a positive effect. We haveseen significant noise reduction in Pimlico,Notting Hill, Baker Street, Wanstead andBethnal Green. For some, this means thatthe problem has gone away completely.We are using the same fixings betweenVauxhall and Stockwell and there areplans to introduce them between OxfordCircus and Warren Street and in the Earl’sCourt area. We have given residents a cleartimescale for this work and are keepingthem regularly updated on progress.While these results are very encouraging,this technology is suitable only for moremodern track. At Woodford, for example,alternative measures are planned. We areprioritising trials of a rail damping systembefore the end of the year. This will stopnoise caused by rail vibrations.We have had a number of constructivemeetings with Assembly Members andresidents in affected areas includingPimlico, Notting Hill, Baker Street,Woodford, Highbury & Islington, SevenSisters and Walthamstow.Night Tube crime levels have been lowerthan those recorded after 22:00. Onaverage there have been 3.4 crimes per 100kjourneys on Night Tube, compared with4.5 crimes per 100k journeys after 22:00previously.London TravelWatch reviewLondon TravelWatch (LTW) has releasedits independent review into the impact ofLU ticket office closures. We worked withLTW throughout the review to ensure theyhad all the information they needed. Wealso assisted in advertising the review withposters in Tube stations, and an email tocustomers.The review was a key Mayoral manifestopledge, to ensure these changes areworking, and to ensure we are listening tothe experiences of our customers. We knowwe need to do more to provide a morevisible customer service - especially for ourcustomers with accessibility requirements- and make sure everyone can purchase thetickets they want and move safely aroundthe Tube network.Commissioner’s Report 7
A separate paper on the agenda updatesthe Board on the review.Modernising the Victoria, Jubileeand Piccadilly linesOn the Victoria line, we will achieve apeak service of 36 trains an hour fromMay 2017, the highest frequency everoperated. All preparatory signalling workis complete at Brixton, so the focus isnow on works at Northumberland Parkdepot and Walthamstow. The fan and airchilling system upgrade is complete andpower cable and substation ventilationworks to increase traction power andenergy efficiency are on schedule.On the Jubilee line, power and coolingworks are under way and signalling designfor the upgrade and replacement of thecrossover at West Hampstead is at anadvanced stage. A plan to achieve trainservice improvement on the core sectionof the line in advance of the additional newtrains is being formulated. Delivery of 36trains an hour remains on target for 2021.As mentioned above, procurement ofthe new generation of rolling stock forthe Piccadilly line is progressing welland we received bids from the trainmanufacturers on 26 September. Thebid evaluation continues, with suppliernegotiation and contract award plannedfor autumn 2017.8Commissioner’s ReportThe Circle, District, Hammersmith &City and Metropolitan linesThe final new S stock train has beendelivered to Ruislip depot. It is the lastof 192 trains built in the UK as part ofthe modernisation of the Circle, District,Hammersmith & City and Metropolitanlines. This concludes the largest everorder for a fleet of trains in the UK atjust over 1,400 carriages. Work is wellunder way to completely overhaul thesignalling and control systems on thesefour lines. With the new automatic traincontrol signalling we can run more trains,more quickly and reliably, contributing toa 33 per cent increase in capacity acrossthe four lines by 2023.As a vital component of the work toincrease the number of trains from 28to 32 per hour once the new signallingis in place, the Metropolitan line northof Harrow to Amersham, Watford andChesham, will operate at a tractioncurrent of 750V. Previously, the currentwas 630V like the rest of the LU network.However, without 750V power, only 28trains per hour are possible.To migrate from 630V to 750V, asignificant amount of work has beencompleted, reconfiguring the substationtransformers. We also needed to makesure existing systems and equipmentwere compatible with the highervoltage; this included online relays,fault detection, tunnel lighting systems,passenger trains and engineering trains.We will migrate further areas of theThe final new S stock train has been deliveredCircle, District, Hammersmith & City andMetropolitan line tracks to 750V over thenext year.Battersea with the existing Northern line atthe Kennington loop. The stations will bebuilt in two phases.The work also reduces our energyconsumption as this section of theMetropolitan line can now operateregenerative braking. This uses a converteron the train to recycle the energygenerated by braking so that it is deliveredback to the rail for the next train touse. It saves energy, reduces the carbonfootprint and maintenance, and improvesrolling stock performance. By introducingregenerative braking earlier than originallyplanned, we have already achieved 2.4min cost savings on parts of the District line,which is forecast to increase to 4.8m byMay next year.Tunnel boring machines (TBMs) will belaunched from the Battersea stationcrossover box and will tunnel up to theKennington shafts, taking about fivemonths.Northern line extensionThe Northern line extension will providetwo new stations, one at Battersea PowerStation and the other at Nine Elms, andincludes two railway tunnels linkingThe new railway tunnels from theKennington shafts to the Kennington loopare being constructed using a combinationof mechanical excavators and manualdigging. These tunnels are being supportedwith a sprayed concrete lining.We have made excellent progressexcavating both of these tunnels and arenow carefully excavating, by hand, thesection between the new tunnels and theexisting Northern line at the Kenningtonloop. Connecting with the existing railwayis a complex and delicate task and will notbe fully complete until December 2017.Commissioner’s Report 9
At Battersea, we continue to constructmassive retaining walls for the stationbox. When these are complete, in spring2017, we will start bulk excavation tocreate the new station.At the Battersea Power Station crossoverbox, we have already excavated to the levelat which the steel-reinforced base-slab isbeing cast where the railway will eventuallyrun. We have completed sections of thisbase slab and the railway tunnel headwall,and are ready for the construction of thetwo TBM launch chambers.At the Nine Elms station site, theretaining walls are complete and we aremaking the capping beams that hold thetop of the walls in place. We have alsobegun bulk excavation in the station box.VictoriaThe continuing investment programmewill more than double the size of theexisting station. Improvements will makeit easier for people to change betweenthe Victoria and District and Circle lines,and provide nine new escalators andeight new lifts.Fit-out of the north and south tickethalls is under way, with escalatorsinstalled, lifts in progress andmechanical, communications, fire andelectrical systems all being tested andintegrated. Additionally, the existingstation continues to be fully modernisedwith new systems and new finishes.10Commissioner’s ReportVauxhallWith its recently completed 16-personlift from platform to ticket hall,Vauxhall now provides a fully accessibleinterchange between rail, bus and Tubeservices. Subway five has now re-openedto the public. Remedial works to boththe electrical installation and ceilingsare continuing, with the main focus onthe ticket hall and subways, followed byback-of-house areas including stationstaff accommodation and equipmentrooms. Completion of works is forecastfor early 2017.Bond StreetThe transformation of the station hasprogressed with the fit-out of the newtunnels and installation of the new substation. The escalators and lifts are thefocus of current work. The dividing wallsthroughout the new structure have beenerected, both in the tunnels and withinthe new ticket hall, defining the shapeof the new station facilities. Plaster andfinishes are being applied.BankThere will be a new entrance on CannonStreet following the construction of thestation box on the site bounded by KingWilliam Street, Nicholas Lane, CannonStreet and Abchurch Lane. This work ison schedule to start next March. TheArthur Street worksite will be ready forNorthern line tunnelling to begin in thesame month.Architect's impression of Ilford StationPaddingtonWork is on schedule to provide direct stepfree access between the Bakerloo line andthe new Elizabeth line station. The newswitch room on the Bakerloo northboundplatform is now in use, enabling the oldone to be decommissioned. Tunnellingworks for the escalator barrel throughthe old switch room have started. The liftlobby and concrete lining to the lift havebeen completed.In the main link between the Bakerlooand Elizabeth lines, waterproofing andsecondary tunnel lining are progressingand preparations are under way for thefit-out phase. Work on the link is due tobe completed in late 2018.Works at Paddington and Victoria arejust two examples from our ambitiousprogramme to transform accessibility onthe London Underground network.CrossrailProject updateThe project, which remains on time andwithin the funding envelope of 14.8bn,is 80 per cent complete overall. Theschedule that will enable the Elizabethline to be brought into service on time,and guides all of Crossrail’s activities,continues to define the lowest-costdelivery option for completing the work.Cost pressures continue to be managedby Crossrail Ltd’s executive team. Thereis a 47 per cent chance of drawing onthe 600m TfL contingency part of thefunding envelope.Proposals for Ilford stationNetwork Rail has submitted plans for anew station building in Ilford as part ofimprovements for the Crossrail project.The proposals, submitted to the LondonBorough of Redbridge, include a spaciousbuilding with a striking glass façade, alarger ticket hall with a wide entranceand significantly longer gateline, and newCommissioner’s Report 11
lifts providing step-free access fromstreet level to all platforms. Furtherimprovements to prepare the stationfor the start of Elizabeth line servicesinclude longer platforms, better lighting,signage, customer information points,CCTV and overhead information screens.Construction progress and railway fit outCrossrail’s central section constructionprogramme remains focused on fitting outthe stations, tunnels, shafts and portals. AtLiverpool Street station, both eastboundand westbound platform tunnels havebeen handed over to the contractor for fitout. At Moorgate shaft, the final tunnellingpassage breakthrough has been achieved.Across the programme, surface finishes arebeing applied to public spaces, and glassfibre reinforced concrete cladding panelsare being installed at Farringdon, BondStreet and Tottenham Court Road stations.Polished reconstituted black stone panelsare also being fitted in the western tickethall at Tottenham Court Road as are theescalators. At Paddington, the brick slipconcourse walls are under way. Trackinstallation is continuing and 70 per centhas now been completed.The latest phase of work at Ilford depothas been completed successfully. This is inline with the programme to have stablingavailable, ready for the introduction of thefirst of the new Class 345 trains betweenShenfield and Liverpool Street in May 2017.Unite and the Union of Construction andAllied Trades and Technicians have begun12Commissioner’s Reporta campaign for an ‘incentive bonus’ forthe Crossrail contractors’ mechanical andelectrical workforce who are undertakingfit-out activities on the project.Surface worksThe upgrade of the existing rail networkfor Crossrail, being carried out
Night Tube now carries some 117,000 journeys per weekend. On 16 December, Night Tube services will start on the Piccadilly line, providing a train every 10 minutes between Cockfosters and Heathrow Terminal 5. The introduction of the Night Tube throughout the West End will further support London’s vibrant night time economy and enhance services to
December 2014 Monday December 1. Tuesday December 2. Wednesday December 3. Thursday December 4. Friday December 5. Saturday December 6. Sunday December 7. Monday December 8. Tuesday December 9 - Fall Semester Ends. Wednesday December 10- Reading Day. Thursday December 11- Final Examinatio
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December 3 –International Day of Disabled Persons December 5 –International Volunteer Day December 10 –Human Rights Day December 15 –Bill of Rights Day Character Education Suggested Activities Elementary December KINDNESS Prevention Calendar December 2016 Inside this issue you will find: Alignment to Prevention Calendar.File Size: 3MB
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