Drexel University College Of Nursing And Health .

Drexel UniversityCollege of Nursing and Health ProfessionsOnline Learning Technical Guidelines**PLEASE READ—IMPORTANT INFORMATION**To access your Winter Quarter 17-18 Blackboard courses please log in at http://learn.dcollege.netStudents in online courses need a high degree of self-motivation to compensate for the absence of aclassroom and face-to-face faculty interaction. Instructors set specific deadlines for work throughout theterm and require class participation via live/synchronous virtual classroom meetings, threadeddiscussions, and regular email communication. Class participation is critical to your success in onlinecourses and instructors factor this into your grade.You should be comfortable with basic computer skills, including: Researching topics via the WebUsing Microsoft Office (Word, PowerPoint, etc)Sending and receiving emailAttaching, sending, and opening documentsParticipating in online chatsFunctioning in library databasesBlackboard Learn Supported Browsers & Operating Systems:Generally, the best Blackboard Learn experience is with a current version of the Mozilla Firefox orChrome browser. The best practice is to use Firefox, and if something does not display correctly, try usinga different browser.Please know that this will be a continuing issue because it is a result of the constant push to refine andupgrade all of the web browsers and Blackboard has to constantly test and refine their code to make sureit works with the newest web browsers.Quarter 17-18 Guidelines for Online Courses01/05/18 - ccf25

Blackboard Learn Supported Browsers & Operating Systems:For the best Blackboard Learn experience with your screen reader, use Firefox and JAWS on a Windows system. On a Mac use Safari and VoiceOver. Visit the Accessibility topic to learn more about Blackboard's approach to accessible software.Supported BrowsersAndroid BrowserDesktop OS Browser VersionsMobile and Tablet OS BrowserVersions*36 35 Not AvailableChromeEdge20 Firefox31 Internet Explorer11Safari6 4 20 UnsupportedUnsupported6 * Mobile versions of these browsers aren't supported for Blackboard Learn 9.1 at this time, although usersmay have success using them. Blackboard Learn with the Ultra experience is compatible with thesebrowsers on mobile and tablet devices.** Google Chrome versions 42 and Microsoft Edge do not support NPAPI-type plug-ins, including Javaplug-ins and many media browser plug-ins. Blackboard doesn't support these browsers for use in thefollowing circumstances: 1) with embedded media types that require third-party NPAPI plug-ins forviewing and 2) the multiple-file upload interface located in the Content Collection, although the othermultiple-file upload interfaces are supported on these browsers.Tested devices and operating SystemsA variety of devices and operating systems were used to test the supported browsers. Support is notlimited to these specific operating systems. The desktop browser versions above are supported regardlessof the particular device or operating system on which they run.CategoryOperating SystemsIOS DevicesAndroid DevicesWindows Mobile DevicesChrome OS DevicesTestedWindows 7, Windows 8,/8.1 (except RT edition), Windows 10, Mac OS 10.8, MacOS 10.9, Mac OS 10.10, iOS, Android, Windows Mobile, Chrome OSiPod Touch , iPhone 4S, iPhone 5S, iPhone5c, iPhone 6, iPhone 7, iPad 2, iPad 3,iPad Mini 3, iPad Air 2Galaxy S4, Galaxy S5, HTC G1, LG C800 myTouch, HTC One, Galaxy Note 2014,HTC One M8Venue 8 Pro, Lumia 520, Lumia 930Chromebook (Chrome browser; features requiring NPAPI plug-ins are notsupported)Quarter 17-18 Guidelines for Online Courses01/05/18 - ccf25

Java and other browser pluginsA handful of features in Blackboard Learn require particular additional software to be installed. Withoutthese, the features themselves do not function. The following Blackboard Learn features have pluginrequirements: Multiple file uploads in Course Files and Content Collection requires the Java Runtime Environment(JRE) from Oracle enabled as a browser plugin. The single file upload tool does not have thisrequirement. The upload applet is signed by Blackboard and includes a timestamping authority thatallows the applet to run even after the certificate has expired.Blackboard Collaborate with the Ultra experience does not require any downloads.JRE versions 7 and 8 are the recommended versions for features that depend on it. JRE version 6 maywork, but could result in unexpected behavior. Oracle has acknowledged some security issues with JREversion 6.Blackboard Learn does not require any other browser plugins. To learn more about browser plugins,assistive technology, and other supporting software, see the Browser Support Policy topic in this section.Other Computer Hardware Requirements:If your computer does not have the proper hardware or software, Blackboard may run slowly or lack some toolfunctionality. Prior to using Blackboard Learn, compare your current system configuration with our systemrequirements below. Remember, always be prepared for your online class before it begins for the best learningexperience!Processor SpeedHard DriveMemory (RAM)Optical ed System SpecificationsMinimum RequirementsIntel Core i5 or i7Solid State Drive, 256 GB or Larger8 GB or higherDVD-ROMBroadband, DSL, Cable or higher.PC: Either Integrated Ethernet orUSB to Ethernet AdapterMac: Thunderbolt to EthernetAdapterDual-Band 2.4 - 5 GHz Wireless802.11 a/b/g/nSound capability (sound card andspeakers)USB Headset1 GHz or faster10 GB of available disk space4GBCD-ROMBroadband, DSL, Cable or higher. Internetconnection with a consistent minimumspeed of 1.5 Mbps. 3G & 4G connections notrecommended when taking tests.Quarter 17-18 Guidelines for Online CoursesSound capability (sound card and speakers)Mini-plug Headset01/05/18 - ccf25

Internet Connectivity Students need access to a computer with Internet capability to connect to the Drexel Blackboardcourses. It is recommended that you download plug-ins such a QuickTime, and Adobe Reader A cable or DSL connection is highly recommended for courses using Collaborate and for exams inBlackboard. If possible, do not use a wireless Internet connection or wireless headset as yourconnection may be lost or slow. Not all courses are using this so please check with your instructor. All students must activate their Drexel email account for use in our online courses. You will notbe able to log into Blackboard Learn until you active your account. You can activate your emailaccount with Drexel at http://accounts.drexel.edu once you have completed the registrationprocess.Free SoftwareAll students are eligible to download free software through Drexel. Software can be downloaded athttps://software.drexel.edu/ In order to access the Drexel server; you must authenticate with yourDrexel domain ID and password when prompted. If you have difficulty accessing the software site,please contact consult@drexel.edu or the IRT Help desk at 215-895-2020 for assistance. A list ofavailable software from Drexel can be viewed at ional pricing available when linked to JourneyEd or eAcademy via DrexelOne.Blackboard Collaborate Ultra Please check with your instructor if your course is using Blackboard Collaborate WebConferencing in your Blackboard course. Please ensure you review the following:You are using the computer on which you will attend your Blackboard Collaborate WebConferencing session.Your computer is connected to the Internet and has a stable connection. It is recommendedthat you have a DSL connection or better. NOTE: It is not advisable to use a wirelessInternet connection or wireless headset, as your connection may be lost or slow.You have a headset and microphone to take full advantage of the audio capabilities duringthe session.Quarter 17-18 Guidelines for Online Courses01/05/18 - ccf25

Collaborate Ultra introduces a new interface and runs entirely within your browser, with no requirementfor either a launcher application or Java install. The optimal Collaborate experience for all users is withGoogle's Chrome browser. Please read the information on the Drexel Online Learning Blog.If you have any issues with this, please contact the Instructional Technology Group at 215-895-1224 oritg@drexel.edu for assistance.Be sure to run the Audio Setup Wizard to configure your audio input and output devices. Prior to the first scheduled classroom session, please make sure your computer is set upproperly.Please check with your instructor if your Blackboard course is using Practice (ApprenNet). This is a webbased interactive learning tool and a webcam is required for recording videos. You can use a built-inwebcam that came with your laptop or iPad. If you do not have one you can buy an external webcam thatprovides good quality video and will meet your course requirements. Please review the ApprenNetwebsite at https://www.practice.xyz/to see how it works and click here for technical assistance. Fortechnical problems with the "ApprenNet Exercise", click on the green Help button within ApprenNet (located onbottom right corner of all ApprenNet pages). The email address for support is support@apprennet.com Please check with your advisor if your course is using Shadow Health Digital Clinical Experiencesoftware in your Blackboard course. Click here for the recommended system specifications andplease make sure your computer meets or exceeds these system requirements. For Shadow Healthquestions and support please:Call Toll Free: 800.860.3241 – or Main Office: 352.224.5012 – Monday-Friday: 8am-5pmESTEmail and Live Chat - Monday – Friday: 8am-10pm EST and Saturday: 12pm-4pm EST forassistance. The Learner Support Center page is located at https://shadow.desk.com/ and clickon the Email Us link.Quarter 17-18 Guidelines for Online Courses01/05/18 - ccf25

Recommended Computer System Specifications for using Shadow HealthSoftware (system should be at most 3 years old or newer)WINDOWSOperating System - Windows 7 SP1, Windows 8.1, Windows 10Processor- 2nd Gen Intel Core i3/i5/i7 and newer or AMD equivalentMemory - 4GB RAMGraphics - Intel series 3000 integrated graphics or better with DirectX 9.0 or newerMACOperating System - OS X Yosemite 10.10, OS X El Capitan 10.11, mac OS Sierra 10.12Processor - 2nd Gen Intel Core i3/i5/i7 and newer (non-Intel Macs are not supported)Memory - 4GB RAMGraphics – Intel or AMD graphicsInternet Browserand ConnectionShadow Health supports the following browser and operating system combinations. indicates that we support the combination. indicates that we do not support the combination.Win rosoft Edge Internet Explorer Chrome Firefox Safari Blackboard Learn Orientation All students will be enrolled in a Student Orientation course that will appear on your course list.Accessing Your Courses Students are enrolled automatically from the Banner system into courses for the upcoming termbefore the first day of the class. You may not be able to access your course until the first day of theterm so please be patient. If you do not see your courses listed in Blackboard Learn by the firstday of class, please contact Caroline Feenan, Blackboard Administrator via email atccf25@drexel.edu. Give her your full name, email ID, course number and section number that youare missing.Usernames in Blackboard Learn: Your username in Blackboard Learn will be the same as yourDrexel email ID (such as bea35 or ko223)Passwords in Blackboard Learn: Your password in Blackboard Learn will be the same as your DrexelOne emailpasswords.Quarter 17-18 Guidelines for Online Courses01/05/18 - ccf25