2015 Model Year Ford Hybrid Car And Electric Vehicle .
2015 Model Year Ford Hybrid Carand Electric Vehicle Warranty Guidefordowner.comford.caMay 2014Second PrintingWarranty GuideHybrid/ElectricLitho in U.S.A.FM6J 19T201 AA
Your satisfaction is our #1 goal. If you have any questions or concerns, orare unsatisfied with the service you are receiving, follow these steps:1. Contact your Sales Representative or Service Advisor at yourselling/servicing dealership.2. If your inquiry or concern remains unresolved, contact the SalesManager, Service Manager or Customer Relations Manager.3. If you require assistance or clarification on Ford Motor Company policiesor procedures, please contact the Ford Customer Relationship Center.In the United States:In Canada:Ford Motor CompanyCustomer Relationship CenterP.O. Box 6248Dearborn, MI 481211-800-392-3673 (FORD)(TDD for the hearing Customer Relationship CentreFord Motor Companyof Canada, LimitedP.O. Box 2000Oakville, Ontario L6J 5E41–800-565-3673 (FORD)www.ford.caIn Asia-Pacific Region, Sub-Saharan Africa,U.S. Virgin Islands, Central America, theCaribbean, and Israel:In Puerto Rico:Ford Motor CompanyFord Export OperationsAttention: Customer Relations1555 Fairlane DriveFairlane Business Park #3Allen Park, MI 48101Telephone: (313) 594-4857For customers in Guam, the Commonwealth ofthe Northern Mariana Islands (CNMI), AmericaSamoa, and the U.S. Virgin Islands, please feelfree to call our Toll-Free Number:(800) 841-FORD (3673)Fax: (313) 390-0804E-mail: expcac@ford.comFord InternationalBusiness Development, Inc.P.O. Box 11957Caparra Heights StationSan Juan, PR 00922-1957Telephone: (800) 841-FORD (3673)Fax: (313) 390-0804E-mail: prcac@ford.comwww.ford.com.prIn Middle East:Ford Middle EastCustomer Relationship CenterP.O. Box 21470Dubai, United Arab EmiratesTelephone: 971-4-3326084Toll-free Number for the Kingdom of Saudi Arabia:800 8971409Local Telephone Number for Kuwait:24810575Fax: 971-4-3327299E-mail: menacac@ford.comwww.me.ford.com
Table of Contents1. INTRODUCTION12. IMPORTANT INFORMATION YOU SHOULDKNOW2If You Need Customer Assistance2Know When Your Warranty Begins2Check Your Vehicle2Maintain Your Vehicle Properly2Who Pays For Warranty Repairs?3Do Warranties Apply In Other Countries?43. THE NEW VEHICLE LIMITED WARRANTY FORYOUR 2015-MODEL VEHICLE5Limitations And Disclaimers5Quick Reference: Warranty Coverage7What Is Covered?8What Is Not Covered Under The New VehicleLimited Warranty?4. IN ADDITION .Roadside Service Assistance5. FEDERAL REQUIREMENTS FOR EMISSIONSWARRANTIES11151516Quick Reference: Emissions Warranty Coverage16Emissions Defects Warranty Coverage17Emissions Performance Warranty Coverage17What Is Covered?18
What Is Not Covered?206. CALIFORNIA REQUIREMENTS FOR EMISSIONSWARRANTIES21Quick Reference: Emissions Warranty Coverage21Explanation Of California Emissions Warranties23What Is Covered?26What Is Not Covered?297. ADDITIONAL INFORMATION ABOUT YOUREMISSIONS WARRANTY COVERAGE, UNDERFEDERAL AND CALIFORNIA REQUIREMENTS308. FORD EXTENDED SERVICE PLAN339. BETTER BUSINESS BUREAU (BBB) AUTO LINEPROGRAM3410. STATE WARRANTY ENFORCEMENT LAWS35
1. IntroductionFord Motor Company and your selling dealer thank you for selectingone of our quality products. Our commitment to you and your vehiclebegins with quality protection and service.When you need warranty repairs, your selling dealer would like you toreturn to it for that service, but you may also take your vehicle toanother Ford Motor Company dealership authorized for warranty repairs.Certain warranty repairs require special training though, so not alldealers are authorized to perform all warranty repairs. That means that,depending on the warranty repair needed, the vehicle may need to betaken to another dealer. If a particular dealership cannot assist you, thencontact the Customer Relationship Center at 1-800-392-3673.This booklet explains in detail the warranty coverages that apply to your2015-model vehicle. If you bought a previously owned 2015-modelvehicle, you are eligible for any remaining warranty coverages.Ford Motor Company provides the Emissions Defect Warranties andEmissions Performance Warranties which cover your emissionscontrol systems.1
2. Important information you should knowIF YOU NEED CUSTOMER ASSISTANCEYour Ford Motor Company dealer is available to assist you with all yourautomotive needs. Please follow the procedures outlined on the frontpage of this booklet.In addition, if you are an eligible U.S. owner, you may use - at no cost the services of the BBB AUTO LINE program. For details, see BetterBusiness Bureau (BBB) AUTO LINE program, page 34 or call1-800-955-5100.KNOW WHEN YOUR WARRANTY BEGINSYour Warranty Start Date is the day you take delivery of your newvehicle or the day it is first put into service (for example, as a dealerdemonstrator), whichever occurs first.CHECK YOUR VEHICLEWe try to check vehicles carefully at the assembly plant and thedealership, and we usually correct any damage to paint, sheet metal,upholstery, or other appearance items. But occasionally something mayslip past us, and a customer may find that a vehicle was damaged beforehe or she took delivery. If you see any damage when you receive yourvehicle, notify your dealership within one week.MAINTAIN YOUR VEHICLE PROPERLYYour glove compartment contains an Owner’s Manual which indicatesthe scheduled maintenance required for your vehicle. Propermaintenance guards against major repair expenses resulting from neglector inadequate maintenance, may help increase the value you receivewhen you sell or trade your vehicle, and is important in allowing yourvehicle to comply with applicable emissions standards.2
It is your responsibility to make sure that all of the scheduledmaintenance is performed and that the materials used meet Fordengineering specifications. Failure to perform scheduled maintenance asspecified in the Owner’s Manual will invalidate warranty coverage onparts affected by the lack of maintenance. Make sure that receipts forcompleted maintenance work are retained with the vehicle andconfirmation of maintenance work is always entered in your Owner’sManual.Your Ford or Lincoln dealership, or Ford or Lincoln Quality Care ServiceCenter, has factory-trained technicians who can perform the requiredmaintenance using genuine Ford parts. The dealership looks forward tomeeting your every service need to maximize your satisfaction with yourvehicle.WHO PAYS FOR WARRANTY REPAIRS?You will not be charged for repairs covered by any applicable warrantyduring the stated coverage periods, unless specifically stated elsewherein this guide.Some states have mandated alternate time coverage periods for parts ofyour vehicle (e.g. seatbelts).Some states and/or local governments may require a tax on a portion ofwarranty repairs. Where applicable law allows, the tax must be paid byyou, the owner of the vehicle.During the Bumper to Bumper Warranty period, dealers may receiveinstructions to provide no-cost, service-type improvements - notoriginally included in your Owner’s Manual - intended to increase youroverall satisfaction with your vehicle.Sometimes Ford may offer a special adjustment program to pay all orpart of the cost of certain repairs beyond the terms of the applicablewarranty. Check with your dealer or call 1-800-392-3673 to learn whetherany adjustment program is applicable to your vehicle. Please have yourvehicle identification number available.3
DO WARRANTIES APPLY IN OTHER COUNTRIES?The New Vehicle Limited Warranty and the Emissions Warrantiesdescribed in this booklet apply to your vehicle if: it was originally purchased through the Ford Export OperationsMilitary Sales Program; or it was originally sold or leased by Ford Motor Company or one of itsdealers in the United States or U.S Federalized Territories, and it wasoriginally registered/licensed and operated in the United States, U.S.Federalized Territories, or Canada.If you meet either of these two requirements, you do have warrantycoverage when you travel with this vehicle outside the United States,U.S. Federalized Territories, or Canada. In some cases, however, you mayhave to pay the servicing Ford dealer in a foreign country or U.S.Federalized Territory for a repair that is covered under the U.S.warranty. If this happens, be sure to save the paid repair order orinvoice. You should present this document to a U.S. Ford MotorCompany dealer for warranty refund consideration. Refer towww.Ford.com for additional customer assistance reference information.4
3. The New Vehicle Limited Warranty for your2015-model vehicleLIMITATIONS AND DISCLAIMERSAll of the warranties in this booklet are subject to the followinglimitations and disclaimers:The warranties in this booklet are the only express warrantiesapplicable to your vehicle. Ford does not assume or authorize anyoneto assume for it any other obligation or liability in connection withyour vehicle or these warranties. No person, including Ford employeesor dealers, may modify or waive any part of these warranties.Ford and its dealers reserve the right to make changes in or additionsto vehicles built or sold by them at any time without incurring anyobligation to make the same or similar changes or additions tovehicles previously built or sold.Ford and its dealers also reserve the right to provide post-warrantyrepairs, conduct recalls, or extend the warranty coverage period forcertain vehicles or vehicle populations, at the sole discretion of Ford.The fact that Ford has provided such measures to a particular vehicleor vehicle population in no way obligates Ford to provide similaraccommodations to other owners of similar vehicles.As a condition of these warranties, you are responsible for properlyusing, maintaining, and caring for your vehicle as outlined in yourOwner’s Manual. Ford recommends that you maintain copies of allmaintenance records and receipts for review by Ford.Ford and your dealer are not responsible for any time or income thatyou lose, any inconvenience you might be caused, the loss of yourtransportation or use of your vehicle, the cost of rental vehicles, fuel,telephone, travel, meals, or lodging, the loss of personal or commercialproperty, the loss of revenue, or for any other incidental orconsequential damages you may have.Punitive, exemplary, or multiple damages may not be recovered unlessapplicable law prohibits their disclaimer.5
You may not bring any warranty-related claim as a classrepresentative, a private attorney general, a member of a class ofclaimants or in any other representative capacity.Ford shall not be liable for any damages caused by delay in delivery orfurnishing of any products and/or services.You may have some implied warranties. For example, you may have animplied warranty of merchantability (that the car or light truck isreasonably fit for the general purpose for which it was sold) or animplied warranty of fitness for a particular purpose (that the car orlight truck is suitable for your special purposes), if a special purposewas specifically disclosed to Ford itself not merely to the dealerbefore your purchase, and Ford itself not just the dealer told you thevehicle would be suitable for that purpose.These implied warranties are limited, to the extent allowed by law, tothe time period covered by the written warranties, or to the applicabletime period provided by state law, whichever period is shorter.These implied warranties do not apply at all if you use your vehiclefor business or commercial purposes. In addition, the implied warrantyof fitness for a particular purpose does not apply if your vehicle isused for racing, even if the vehicle is equipped for racing.The warranties contained in this booklet and all questions regardingtheir enforceability and interpretation are governed by the law of thestate in which you purchased your Ford vehicle. Some states do notallow Ford to limit how long an implied warranty lasts or to excludeor limit incidental or consequential damages, so the limitation andexclusions described above may not apply to you.NOTE: This information about the limitation of impliedwarranties and the exclusion of incidental and consequentialdamages under the NEW VEHICLE LIMITED WARRANTY alsoapplies to the EMISSIONS WARRANTIES described on pages16-32.Ford participates in the BBB AUTO LINE warranty dispute resolutionprogram. You may contact BBB AUTO LINE by calling 800-955-5100.6
You are required to submit your warranty dispute to the BBB AUTOLINE before exercising rights or seeking remedies under the FederalMagnuson-Moss Warranty Act, 15 U.S.C. § 2301 et seq. To the extentpermitted by the applicable state ‘‘Lemon Law’’, you are also requiredto submit your warranty dispute to the BBB AUTO LINE beforeexercising any rights or seeking remedies under the ‘‘Lemon Law’’. Ifyou choose to seek remedies that are not created by theMagnuson-Moss Warranty Act or the applicable state ‘‘Lemon Law,’’you are not required to first use BBB AUTO LINE to resolve yourdispute – although the program is still available to you.For more information regarding the BBB AUTO LINE program, seepage 34 of this booklet.QUICK REFERENCE: WARRANTY COVERAGEThis chart gives a general summary of your warranty coverage provided byFord Motor Company under the New Vehicle Limited Warranty. Pleaserefer to the description of warranty coverage for more specific information.For each type of coverage, the chart shows two measures: years in service miles drivenThe measure that occurs first determines how long your coverage lasts.For example: Your Bumper to Bumper Coverage lasts for three years unless you drive more than 36,000 miles before three years elapse. Inthat case, your coverage ends at 36,000 miles.7
For more details on coverage, see: What is Covered? (pages 8-10) What is Not Covered? (pages 11-14)WHAT IS COVERED?Your NEW VEHICLE LIMITED WARRANTY gives you specific legalrights. You may have other rights that vary from state to state. Underyour New Vehicle Limited Warranty if:- your Ford vehicle is properly operated and maintained, and- was taken to a Ford dealership for a warranted repair during thewarranty period,then authorized Ford Motor Company dealers will, without charge,repair, replace, or adjust all parts on your vehicle that malfunction or failduring normal use during the applicable coverage period due to amanufacturing defect in factory-supplied materials or factoryworkmanship.This warranty does not mean that each Ford vehicle is defect free.Defects may be unintentionally introduced into vehicles during thedesign and manufacturing processes and such defects could result in theneed for repairs. For this reason, Ford provides the New Vehicle LimitedWarranty in order to remedy any such defects that result in vehicle partmalfunction or failure during the warranty period.The remedy under this written warranty, and any implied warranty, islimited to repair, replacement, or adjustment of defective parts. Thisexclusive remedy shall not be deemed to have failed its essential purposeso long as Ford, through its authorized dealers, is willing and able torepair, replace, or adjust defective parts in the prescribed manner. Ford’sliability, if any, shall in no event exceed the cost of correctingmanufacturing defects as herein provided and upon expiration of thiswarranty, any such liability shall terminate.Conditions that are not covered by the New Vehicle Limited Warrantyare described on pages 11-14. When making warranty repairs on yourvehicle, the dealer will use Ford or Motorcraft parts or remanufacturedor other parts that are authorized by Ford, at the discretion of Ford orthe Ford dealership.8
Nothing in this warranty should be construed as requiring defective partsto be replaced with parts of a different type or design than the originalpart, so long as the vehicle functions properly with the replacement part.Moreover, Ford and its authorized dealers are entitled to a reasonabletime and a reasonable number of attempts within which to diagnose andrepair any defect covered by this warranty.In certain instances, Ford may authorize repairs at other than Forddealer facilities.Two separate warranties apply to tires on your new vehicle. The NewVehicle Limited Warranty covers tire defects in factory supplied materialor workmanship for 100% of labor costs and on a pro rata adjustmentbasis for parts. (See the reimbursement schedule below).For vehicles within the New Vehicle Limited Warranty time in serviceand mileage coverage period, defective tires will be replaced on a prorata adjustment basis according to the following mileage-basedReimbursement Schedule:MILES DRIVEN1-12,00012,001-24,00024,001-36,000PERCENT OF PARTS COVERED BY FORD100%60%30%The tire manufacturer also provides you with a separate tire warranty thatmay extend beyond the New Vehicle Limited Warranty coverage. You willfind the manufacturer’s tire warranty with the owner literature supplied withyour vehicle. You have the option of having a tire warranty repair performedby the tire manufacturer’s authorized service center. If you go to a tireservice center for a repair covered by the New Vehicle Limited Warranty, youmay be charged a prorated amount for wear or other charges. If so, youshould present your paid invoice detailing the nature of the charges to anyFord Motor Company dealership for refund consideration. When makingwarranty repairs on your vehicle, the dealer will use Ford or Motorcraft partsor remanufactured or other parts that are authorized by Ford. In certaininstances, Ford may authorize repairs at other than Ford dealer facilities.Tire replacements under warranty will be made with the same brand andmodel as originally equipped with the vehicle unless the same brand andmodel is no longer available, in which case a tire of the same brand, size,load, speed and tread type will be used. In some circumstances, Ford mayauthorize another brand and/or model to substitute for the original brandand model, even if still available.9
Normal tire wear or damage is not reimbursable. See page 13 for detailsof what is not covered.Extended warranty coverage periods are available for certainvehicle parts and conditions. Specifically,(1) Your vehicle’s Powertrain components are covered for five years or60,000 miles, whichever occurs first. The extended coverage applies tothe Engine: all internal lubricated parts, cylinder block, cylinder heads,electrical fuel pump, powertrain control module, engine mounts,flywheel, injection pump, manifold (exhaust and intake), manifold bolts,oil pan, oil pump, seals and gaskets, engine thermostat, enginethermostat housing, timing chain cover, timing chain (gears or belt),turbocharger/supercharger unit, valve covers, water pump;Transmission: all internal parts, clutch cover, seals and gaskets, torqueconverter, transfer case (including all internal parts), transmission case,transmission mounts; single-speed gear (for The Focus Electric);Front-Wheel Drive: axle shafts, front bearings seals and gaskets,universal and constant velocity joints; Rear-Wheel Drive: axle shafts,bearings (front and rear), center support bearing, drive axle housing(including all internal parts), drive shaft, retainers, supports, seals andgaskets, universal and constant velocity joints. Four-wheel/All-WheelDrive: axle shafts, bearings (front and rear), center support bearing,drive shafts, final drive housing (including all internal parts),hubs-automatic front locking (four-wheel drive), locking rings(four-wheel drive), seals and gaskets, universal and constant velocityjoints.(2) Your vehicle’s safety belts and air bag Supplemental Restraint System(SRS) are covered for an extended Safety Restraint Coverage Period,which lasts for five years or 60,000 miles, whichever occurs first.(3) Your vehicle’s body sheet metal panels are covered for an extendedCorrosion Coverage Period, which lasts for five years, regardless of milesdriven. The extended warranty coverage only applies if a body sheet metalpanel becomes perforated due to corrosion during normal use due to amanufacturing defect in factory-supplied materials or factory workmanship.For damage caused by airborne material (environmental fallout) wherethere is no factory-related defect involved and therefore no warranty ourpolicy is to provide free repair of paint damage due to the airbornematerial for 12 months or 12,000 miles, whichever occurs first.10
(4) Your vehicle’s unique hybrid / electric components are covered duringthe Hybrid / Electric Unique Component Coverage, which lasts for eightyears or 100,000 miles, whichever occurs first. The following hybrid parts are covered during this extended coverageperiod: high-voltage battery, hybrid continuously variable transmission,Inverter System Controller (ISC), DC/DC converter, high-voltagebattery connector, battery pack fan assembly, thermistor probe, HybridBattery Pack Sensor Module (HBPSM), Battery Energy Control Module(BECM), and the PHEV onboard charger. The following plug-in-vehicle unique parts (if equipped) are coveredduring this extended coverage period: high-voltage battery packs,high-voltage charger, DC/DC convertor, electronic drive moduleassembly (includes electric motor and gearbox), transmission rangesensor, and charge cord.Note: Lithium-Ion Battery Gradual Capacity LossThe Lithium-ion battery (EV battery) will experience gradualcapacity loss with time and use (similar to all lithium-ion batteries),which is considered normal wear and tear. Loss of battery capacitydue to or resulting from gradual capacity loss is NOT covered underthe New Vehicle Limited Warranty. See your Owner’s Manual forimportant tips on how to maximize the life and capacity of theLithium-ion battery.WHAT IS NOT COVERED UNDER THE NEW VEHICLE LIMITEDWARRANTY?Damage Caused By: accidents, collision or objects striking the vehicle (including drivingthrough a car wash) theft, vandalism, or riot fire or explosion using contaminated or improper fuel/fluids customer-applied chemicals or accidental spills driving through water deep enough to cause water to be ingested intothe engine misuse of the vehicle, such a driving over curbs, overloading, racing orusing the vehicle as a stationary power source11
Damage Caused by Alteration or ModificationThe New Vehicle Limited Warranty does not cover any damage caused by: alterations or modifications of the vehicle, including the body, chassis, orcomponents, after the vehicle leaves the control of Ford Motor Company tampering with the vehicle, tampering with the emissions systems orwith the other parts that affect these systems (for example, but notlimited to exhaust and intake systems) the installation or use of a non-Ford Motor Company part (other thana certified emissions part) or any part (Ford or non-Ford) designedfor off-road use only installed after the vehicle leaves the control ofFord Motor Company, if the installed part fails or causes a Ford partto fail. Examples include, but are not limited to lift kits, oversizedtires, roll bars, cellular phones, alarm systems, automatic startingsystems and performance-enhancing powertrain components orsoftware and performance ‘‘chips’’Damage Caused by Use and/or the EnvironmentThe New Vehicle Limited Warranty does not cover surface rust,deterioration and damage of paint, trim, upholstery, and otherappearance items that result from use and/or exposure to the elements.You, as the owner, are responsible for these items. Some examples are: dings, dents cuts, burns, punctures or tears road salt tree sap, bird and bee droppings windstorm, lightening, hail earthquake freezing, water or flood stone chips, scratches (some examples are on paint and glass) windshield stress cracks. However, limited coverage on windshieldstress cracks will be provided for the first 12 months or 12,000 miles(whichever occurs first), even though caused by use and/or exposureto the elements.12
Maintenance/WearThe New Vehicle Limited Warranty does not cover: (1) parts and laborneeded to maintain the vehicle; and (2) the replacement of parts due tonormal wear and tear. You, as the owner, are responsible for these items.See your Owner’s Manual. Some examples of maintenance and normalwear are: oil changes clutch linings oils, lubricants, other fluids wiper blades* oil/air filters wheel alignments and tirebalancing* tire rotation/inflation brake pad/lining* cleaning/polishing* Ford will replace or adjust certain maintenance items when necessary.free of charge during a limited period: Wiper blade replacements will be provided during the first six monthsin service, regardless of miles driven Wheel alignments and tire balancing will be provided during the first12 months or 12,000 miles in service, whichever occurs first. Brake pad/lining replacements will be provided during the first 12months or 18,000 miles in service, whichever occurs first.Tire Wear or DamageThe New Vehicle Limited Warranty does not cover normal wear or wornout tires. Tires will not be replaced (unless required by a warrantyrepair) for wear or damage including: tire damage from road hazard such as cuts, snags, bruises, bulges,puncture, and impact breaks tire damage due to under or over inflation, tire chain use, racing,spinning (as when stuck in snow or mud), improper mounting ordismounting, or tire repair13
Other Items or Conditions Not CoveredThe New Vehicle Limited Warranty does not cover: high-voltage battery replacement due to improper vehicle storage.Refer to the Owner’s Manual for the proper ways your vehicle’s batterymust be maintained in the event the vehicle is not driven or is storedfor an extended period of time The Lithium-ion battery (EV battery) will experience gradual capacityloss with time and use (similar to all lithium-ion batteries), which isconsidered normal wear and tear. Loss of battery capacity due to orresulting from gradual capacity loss is NOT covered under the NewVehicle Limited Warranty. See your Owner’s Manual for important tipson how to maximize the life and capacity of the Lithium-ion battery. vehicles that have had the odometer disconnected, altered, orinoperative for an extended period of time with the result that theactual mileage cannot be determined vehicles that have ever been labeled or branded as dismantled , fire , flood , junk , rebuilt , reconstructed , or salvaged ; this will voidthe New Vehicle Limited Warranty vehicles that have been determined to be a total loss by an insurancecompany; this will void the New Vehicle Limited Warranty Aftermarket parts or components, sometimes installed by Ford MotorCompany or an authorized Ford dealership, may not be covered by theNew Vehicle Limited Warranty. Any damage caused due to the failureof aftermarket parts (other than a certified emission part) is notcovered.14
4. In addition .ROADSIDE SERVICE ASSISTANCEYour vehicle is covered by the complimentary Ford Roadside AssistanceProgram (unless you are driving a daily rental unit). Under this program,Ford will cover: Towing to the nearest Ford Motor Company dealership, or towing toyour selling dealership if within 35 miles Flat tire change (vehicle must have useable spare) Fuel delivery (limited to two occurrences in a 12-month period up to2 gal. gasoline) Jump starts Lock-out assistance Winching (vehicle must be within 100 feet of a paved orcounty-maintained road)The Roadside Assistance Program is separate from the New VehicleLimited Warranty. It begins at the warranty start date and lasts for fiveyears or 60,000 miles (whichever occurs first). If you need towingbeyond the five years or 60,000 miles (whichever occurs first) period,Ford can arrange roadside assistance and charge your credit card. If thereason for the vehicle disablement is later found to be covered byanother Ford warranty, Ford will provide a refund for the tow chargeunder the other warranty, through the dealership.For emergency roadside assistance, call 1-800-241-3673 (FORD),24 hours a day, 365 days a year.Ford rental cars (FRCS) that must be towed because a covered repairhas failed during the warranty coverage period, Ford will cover towing tothe nearst Ford Motor Company dealership.Ford Motor Company reserves the right to modify or discontinueRoadside Assistance at any time. Certain restrictions apply to RoadsideAssistance benefits. Call 1-800-241-3673 for further details.15
5. Federal requirements for emissions warrantiesQUICK REFERENCE: EMISSIONS WARRANTY COVERAGEThis chart shows your warranty coverage under two emissions warrantiesthat Ford Motor Company provides, in compliance with Federalrequirements. The warranties are: Emissions Defects Warranty Emissions Performance Warranty*Applies to vehicles up to 8,500 pounds gross vehicle weight rating (GVWR)For full details on emissions control coverage, see: Emissions Defects Warranty (page 17) Emissions Performance Warranty (pages 17-18) What is Covered? (pages 18-20) What is Not Covered? (page 20)NOTE: The Focus Electric vehicle (or any fully-electric vehicle) isnot eligible for any emissions warranties described in this booklet.16
EMISSIONS DEFECTS WARRANTY COVERAGEDuring the warranty coverage period, Ford Motor Company warrants that: your vehicle or engine is designed, built, and equipped to meet - atthe time it is sold - the emissions regulations of the U.S.Environmental Protection Agency (EPA). your vehicle or engine is free from emissions-related defects infactory-supplied materials or workmanship, which are defects thatcould prevent the vehicle or engine from conforming with applicableEPA regulations. you will not be charged for diagnosis, repair, replacement, oradjustment of parts containing an emissions-related defect. Applicableparts are listed under What is Covered? on pages 18-20.The warranty coverage period for: Passenger cars, light duty trucks (applies to vehicles up to8,500 pounds GV
www.customersaskford.com Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000 Oakville, Ontario L6J 5E4 1–800-565-3673 (FORD) www.ford.ca In Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands, Central America, the Caribbean, and Israel: In Puerto Rico: Ford Motor Company Ford Export Operations Attention .
2020 2022 FORD Explorer Yes No 2018 2019 FORD Explorer Yes 2019 2021 FORD Eco Sport Yes 2019 2019 FORD Fiesta Yes 2018 2019 FORD Flex Yes 2019 2019 FORD Focus Yes 2019 2020 FORD Fusion Yes 2021 2022 FORD F 150 Yes 2015 2020 FORD F 150 Yes FORD Mustang MACH-E Yes 2018 2021 FORD Super Duty Yes
Year Make Model EngineLiters EngineCID 1955 Mercury Custom 4.8 292 1955 Mercury Montclair 4.8 292 1955 Mercury Monterey 4.8 292 1957 Ford Courier Sedan Delivery 5.8 352 1957 Ford Custom 4.8 292 1957 Ford Custom 300 4.8 292 1957 Ford Del Rio Wagon 4.8 292 1957 Ford F Series 5.8 352 1957 Ford Ranchero 5.8 352 1958 Ford Club 5.8 352 1958 Ford Country Sedan 4.8 292 1958 Ford Country Sedan 5.4 332 .
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