FHF Hero Programs Update- Tish Stropes

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Hero ProgramsHero Miles, Hotels for Heroes, and the Family Program

Hero ProgramsOur Hero Programs team:o Tish StropesV.P. of Strategic Initiativeso Meredith MooreHotels for Heroes Administratoro Nick PopejoyHero Miles Administratoro Seth CokerHero Programs Asst.Our Programs:ooooHero MilesHotels For HeroesWarrior GamesInvictus Games

Our Partners

Program DataSince Inceptionin 200520172018Tickets Purchased73,3084,8262,474Cash Tickets5,963*3,1851,639Cash Spent 3,068,536* 1,560,740 835,588Savings to Families 106,790,889 3,561,466 1,568,726As of 7/31/2018* Since 2016

VA Caregiver SupportProgramThe VA Caregiver Support Program haschanged their policy from 2 flights peryear to 1 flight per lifetime due toincrease in enrollmentThe VA plans to ultimately phase theprogram outHero Miles will begin supporting FisherHouses more due to these changes20172018Total Tickets:2,176Total Tickets:1,078Cost Savings: 1,642,762Cost Savings: 662,533* As of 7/31/2018

Our Partners

Program DataSince Inceptionin 201120172018Families Served5,4811,316589Nights of Lodging16,8984,1031,902Rewards Points Used156,702,68322,156,00013,458,500Cash Spent 1,222,070 580,021 289,649Savings to Families 2,928,164 779,823 414,749* As of 7/31/2018

Top 5 Frequent UsersVA 2017Active Duty 2017Tampa, FL475San Diego Naval Medical, CA261Bay Pines, FL468Camp Pendleton Marine Base, CA115South Texas, TX206JBLM Madigan Health Care, WA69Portland, OR110Womack Army Medical, NC46Seattle, WA57Fort Hood Army Medical, TX22VA 2018*Active Duty 2018*Bay Pines, FL191Camp Pendleton Marine Base, CA133Seattle, WA72San Diego Naval Medical, CA64South Texas, TX66Womack Army Medical, NC29Eastern Colorado, CO51JBER Medical, AK18Pittsburgh, PA51JBLM Madigan Health Care, WA11* As of 7/31/2018

Home Base Program20172018Nights of Lodging1789943Savings to Families 447,422 258,380*As of 7/31/2018

Fisher House CommunityGroups Making an ImpactBoston n 20141,055 familiesserved5,200 nightsof lodging 1M savingsto militaryfamiliesWays you can make an impact at your Fisher House:Ø Provide Fisher House with details regarding your current local hotelsupportØ Create and sustain relationships with nearby hotels

How You Can HelpSupport Hero Programs! Donate miles/points through ourpartner airlines and hotels Let us know about any currentrelationships with local hotels inyour area

Any Questions?

Portland, OR 110 Womack Army Medical, NC 46 Seattle, WA 57 Fort Hood Army Medical, TX 22 VA 2018* Active Duty 2018* Bay Pines, FL 191 Camp Pendleton Marine Base, CA 133 Seattle, WA 72 San Diego Naval Medical, CA 64 South Texas, TX 66 Womack Army Medical, NC 29 Eastern Colorado, CO 51 JBER Medical, AK 18 Pittsburgh, PA 51 JBLM Madigan Health .

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