D1780 Series User's Guide - Cordless Phones

Using theUsing theearpiecespeakerphonemute the microphone during press Message/mute (press again to turn themicrophone back on).a callput a call on holdpress Intercom/clear*.press Speaker.return to a call on holdpress Talk/flash.press and hold the speed dial numberfor 1.5 seconds. After you verify that themake a speed dial callsystem is displaying the correct phonebookdata for that speed dial number, press TALK/FLASH or SPEAKER on the handset.To.* After 5 minutes on hold, the call will be disconnected.Assigning a Speed Dial NumberYou can assign a speed dial number to a phonebook entry when you createthat entry for the first time or when you edit it. Press PHONEBOOK and selectCreate New. As you enter the phonebook number, one of the options youwill see is to assign a speed dial number to that phonebook entry. You canassign up to 10 speed dials, 0 - 9.Finding a Lost HandsetWith the phone in standby, press Find HS on the base. All handsets beep for1 minute; to cancel, press Find HS again or press any handset key.Changing the VolumeTo change the.earpiece or speakervolume for each handsetbase speaker volumeringer volume for eachhandset or the base*When.Press.you are listening to thatearpiece or speaker (playingmessages, etc.)Up to increasethe volume.the phone is in standbydecrease it.Down to* If you turn the ringer all the way down, that particular ringer turns off.Using the Caller ID and Redial ListsCaller ID (CID) is a service available from your telephone provider thatshows the phone number (and sometimes the caller’s name) of incomingcalls. Contact your telephone provider for more information.English - 9

Caller ID listRedial listxx The phone saves the information for the last 50xx Each handsetreceived calls to the CID list. The NEW icon marks anyremembers thecalls received since the last time you checked the list. last 5 numbersyou dialed on it.xx All handsets share the same CID list so only onehandset can access the list at a time.xx Only one handsetcan access itsxx In standby, handsets show how many calls came inredial list at a time.since the last time you checked the CID list.To Press.CID.open the CID listopen the redial list Redial/pause.scroll through the DOWN to scroll from newest to oldest.listsUP to scroll from oldest to newest.dial theTalk/flash or speaker.highlighted(If the number is a toll call but there is no 1 at thenumberbeginning, press * to add 1 before dialing.)close the listsPhonebook.For individual record options, highlight a number and press Menu/select:Delete EntryErase the number from the list.Add the number to the phonebook. The handset promptsStore Into Pbyou to edit the name and number and select a personal ring.Delete All(CID list only) Erase all numbers from the list.Using Call Waiting Call Waiting, a service available from your telephone provider, lets youreceive calls while you are on another call. Caller ID on Call Waiting(CIDCW) service displays Caller ID information for a waiting call. If you get a Call Waiting call, the phone sounds a tone and displaysany CID information received from the waiting call. Press Talk/flashto switch between the current call and the waiting call; each time youswitch, there is a short pause before you're connected to the other call.Using the PhonebookThe phone can store up to 100 entries in its phonebook. All handsets sharethe same phonebook, so only one handset can access it at a time.10 -English

To.Press.open/close the phonebook Phonebook.Down to scroll through the entries from A to Z.scroll through the entriesUp to scroll from Z to A.jump to entries that startthe number key corresponding to the letterwith a certain letteryou want.dial the current entryTalk/flash or Speaker.edit the current entryMenu/select, then select Edit.Menu/select, then select Delete. When thedelete the current entryphone prompts you to confirm, select Yes.Press and hold the speed dial number (0 - 9)make a speed dial callfor 1.5 seconds. The speed dial entry displays.Press TALK or SPEAKER to dial the number.Adding Phonebook EntriesWith the phone in standby, open the phonebook. Press Menu/select andselect Create New. Enter a name, number, and then assign a speed dialnumber and a personal ring if desired. Enter the phone number (up to 20 digits) exactly as you would dial it. If you need the phone to wait before sending the next set of digits, pressRedial/pause to insert a 2-second pause. You can insert multiple pauses,but each one counts as a digit (you’ll see P in the display).Deleting All the Phonebook EntriesWith the phone in standby, open the phonebook. Press Menu/select andselect Delete All. When the phone prompts you to confirm, select Yes.Using Special FeaturesSilent ModeYou can silence the ringers on the base and all handsets for a specificperiod of time; the answering system answers any incoming calls withoutplaying anything through the speaker.1. With the phone in standby, press and hold # on any handset. The phoneprompts you to select the number of hours (1 - 9 or Always On) that youwant it to stay in silent mode.2. To confirm, press # or just wait about 5 seconds. The phone turns on theanswering system and displays Silent Mode On on each handset.English - 11

3. After the selected number of hours, the phone automatically exits silentmode. To exit silent mode manually, press and hold # again.##If the phone is in silent mode and you turn off the answeringsystem, the phone exits silent mode.Multihandset Features##To use the features in this section, you need at least 2 handsets. Your base supports a total of 12 cordless handsets: the one that camewith the base and up to 11 DCX170 accessory handsets. Your base alsosupports a total of 2 DRX100 range extenders, including any that camewith your phone. If you have any DWX handsets, the D1780 is limited toa total of 6 accessory handsets You must register accessory handsets to the base before using them.(Handsets that came packaged with the base are already registered.) Handsets that aren’t registered display a Not Registered message. Forregistration instructions, see p. 18, or see the accessory handset manual. If a handset was ever registered to a base, you must reset it before it canregister to a new base; see p. 18, or see the accessory handset manual.Conference Calling When an outside call comes in, two handsets can join in a conferencecall with the outside caller. To join a call that’s already in progress, just press Talk/flash or Speaker . To leave the conference call, hang up normally; the other handsetremains connected to the call.Call TransferTo.Press.Intercom/clear. The phone puts the call on hold andprompts you to select the handset you want to page.When the other handset accepts the call, you'll bedisconnected (press Talk/flash to rejoin the call).cancel a transfer Talk/flash to return to the call.accept aIntercom/clear to answer the page and speak to the othertransferred call handset. Then, press Talk/flash to speak to the caller.transfer a callPrivacy ModeTo activate privacy mode on a call in progress, press Menu/select twice.As long as privacy mode is on, you'll see a in the display, and no other12 -English

handsets can join your call. Privacy mode turns off automatically whenyou hang up; you can also turn it off by pressing Menu/select twice.Handset to Handset Intercom Whenever the phone is in standby, you can make an intercom callbetween handsets without using the phone line. You can make an intercom call from any handset, but only two handsetscan be in an intercom call at any time. If an outside call comes in during an intercom page, the phone cancelsthe page so you can answer the incoming call. If an outside call comes in during an intercom call, press Talk/flash tohang up the intercom call and answer the outside call.To.make an intercompagecancel a pageanswer a pageend an intercom callPress.Intercom/clear. Select the handset you want to talkwith, or All to page all handsets at the same time.End.Intercom/clear or Talk/flash.End. Both handsets return to standby.Chain DialingIf you often have to enter a series of digits or a code number during acall, you can save that code number to a phonebook entry and use thephonebook to send the code number.1. Enter the code number (up to 20 digits) into the phonebook just likea regular phonebook entry. Be sure to enter the code number into thephonebook exactly as you would enter it during a call.2. When you hear the prompt that tells you to enter the number, open thephonebook and find the entry that contains your code number.3. Press Menu/select to send the code. If you change your mind, just closethe phonebook.Voice Message NotificationIf you subscribe to a voice mail service, your phone displays the voicemail icon () when you have a new message. This feature supportsFrequency-Shift Keying (FSK) notification, which you can turn on and offthrough Global Setup/Voice Mail Tone.English - 13

After you listen to your messages, the message icon turns off. If it doesn’t,you can reset it: With the phone in standby, open the menu and selectGlobal Setup; select VMWI Reset, then select Yes.Using the Answering SystemAnswering System Options (Answering Setup)You can set or change the answering system options from any handset. Justopen the menu and select Answering Setup. Select one of the following:Enter a 2-digit PIN so you can access your answeringsystem from any touch-tone phone (see p. 15).Set the number of rings (2, 4, or 6) before the systemRing Timeanswers. Toll Saver makes the system answer after 2 ringsif you have new messages or after 4 rings if you don't.Set the amount of time (1 or 4 minutes) callers have toleave a message. Choose Announce Only if you don'tRecord Timewant the system to let callers to leave a message.Have the system beep every 15 seconds when you haveMessage Alerta new message. The alert stops after you listen to allyour new messages or if you press any key on the base.Ans. LanguageChange the language of the system's voice prompts.Turn on the call screen feature so you can hear callers asCall Screenthey leave messages on the base speaker (see p. 15).Ans. On/offTurn your answering system on or off.Record Greeting Record an outgoing message or greeting (see below).Greeting Options Switch greetings or delete your greeting (see below).Security CodePersonalizing the GreetingYour personal outgoing message or greeting can be from 2 to 30 secondslong. If you don’t record a greeting, the system uses a pre-recordedgreeting: Hello, no one is available to take your call. Please leave a messageafter the tone.14 -English

To.Record apersonalgreetingSwitchbetweengreetingsDelete yourgreetingFollow these steps:1. Open the menu with the phone in standby. SelectAnswering Setup, then Record Greeting.2. Press MENU/SELECT to start recording. Wait until the systemsays "Record greeting" before speaking.3. Press Menu/Select to stop recording. The system plays backyour new greeting.4. To keep the greeting, press End. To re-record it, pressMenu/select.1. Open the menu with the phone in standby. SelectAnswering Setup, then Greeting Options.2. The system plays back the current greeting. Press Menu/select to switch greetings.Switch to your personal greeting, then press Intercom/clear.Accessing the Answering SystemWhen the phone’s instandby, you canaccess the systemfrom any handset:Press MESSAGE/MUTE to startremote operation mode.1:Repeat 3:Skip Only 1 handset4:Delete 5:Stopcan access thesystem at a time. If you do nothingPress a correspondfor 30 seconds,ing number key tothe phone returnschoose an operationto standby.OR During remoteEND to exit remoteaccess, the phoneoperation mode.beeps so youknow it's waitingfor the next command. You can press the number key shown next to each command instead ofscrolling through the screens.English - 15

Getting Your MessagesTo.From the baseFrom a handsetPress Play/stop.Press Message/mute.The system announces the number of new & oldplay newmessages, then plays each new message (followed by themessagesday and time) in the order it was received.restart thisWait at least 5 seconds after the message starts playing,select 1:Repeat.press REV.messagereplay anWithin 2 seconds after a message starts playing,select 1:Repeat.earlier message press REV.skip a message Press FWD.Select 3:Skip.delete aWhile a message is playing, press While a message ismessageDelete.playing, select 4:Delete.With the phone in standby,delete allpress Delete; press Delete again to Not available.messagesconfirm.play oldAfter the system plays all new messages,select 2:Play.press Play/stop again.messagesstop playback Press Play/stop.Select 5:Stop.Screening Your CallsYou can use the answering system for call screening. While the systemtakes a message, you can listen on the base speaker (if you turn on CallScreen) or from a handset. Only one handset can screen calls at a time. Ifanother handset tries to screen calls, it beeps and returns to standby.To.hear the caller leaving amessageanswer the callmute the call screenwithout answering*From the baseListen to the caller overthe speaker.NAPress Play/stop.From a handsetPress Message/mute.Press Talk/flash.Press End or return thehandset to the cradle.* If you mute the call screen, the system continues taking the message: it juststops playing through the speaker.Using the System While You're Away from HomeYou can dial in to your answering system from any touch-tone phone.Before you can use this feature, you must program a security code.16 -English

Programming a Security CodeWith the phone in standby, open the menu; select Ans. Setup, then selectSecurity Code. Use the number keypad to enter a two-digit security code(01 to 99). Press Menu/select when you’re finished.##Remember to make a note of your new security code!Dialing In to Your System1. Call your phone number & wait until the system answers. (If the systemis turned off, it answers after 10 rings & sounds a series of beeps.)2. During the greeting or beeps, press 0 and immediately enter yoursecurity code. If you enter it incorrectly 3 times, the system hangs upand returns to standby.3. The system announces the time, the numberof messages in memory, and a help prompt. It beeps to let you know it'swaiting for a command.4. When you hear beeping, enter a 2-digit command from the chart.01 Repeat message05Stop playback02 Play message06Turn the system on03 Skip message09Turn the system off04 Delete message10Hear help prompts##If you don't press any keys for 15 seconds, the system hangs upand return to standby.Important InformationSolving ProblemsIf you have any trouble with your phone, check this section first. If youneed help, call our Customer Care Line listed on the front cover.General problemsPossible solutionsxx Check the telephone cord connection.No handsets can make orxx Disconnect the base AC adapter for a fewreceive calls.minutes; then reconnect it.English - 17

A handset can’t make orxx Move the handset closer to the base.receive calls.A handset can make calls, xx Make sure the ringer is turned on.but it won’t ring.xx Make sure Silent Mode is turned off (see p. 10).xx Charge the battery for 15-20 hours.A handset is not working.xx Check the battery connection.The phone keeps ringingxx You may have to change the line mode.when I answer on anContact Customer Service for instructions.extension.Caller ID problemsPossible solutionsxx Let calls ring twice before answering.No handsets displayCaller ID information.xx Make sure your Caller ID service is active.Caller ID displays briefly xx You may have to change the line mode.Contact Customer Service for instructions.and then clears.Multi-handset problemsPossible solutionsxx Reset the handset (see p. 18).I can’t transfer calls.Two handsets can’t talk to a caller. xx See if any handset is in Privacy Mode.xx Move the handset closer to the base.A handset says Unavailable.xx See if any handset is in Privacy Mode.xx Reset the handset (see p. 18).I can’t register a new handset.xx See if you have 12 registered handsets.Answering system problems Possible solutionsxx Make sure the answering system is on.The answering system doesxx Make sure the base is plugged in.not work.xx See if Record Time is set to Announce Only.The system won't recordmessages.xx Delete messages (memory may be full).xx See if another handset is using the system.A handset can't access theanswering system.xx Make sure the phone is in standby.xx If there was a power failure, re-recordMy outgoing message is gone.your personal outgoing message.xx Make sure call screening is turned on.I can’t hear the base speaker.xx Change the base speaker volume.xx Increase the Record Time.Messages are incomplete.xx Delete messages (memory may be full).18 -English

Answering system problems Possible solutionsThe system keeps recordingxx You may have to change the linemode. Contact Customer Service forwhen I answer on aninstructions.extension.Installing a Line Filter or DSL FilterA telephone line filter or DSL filter prevents services that use the phone line fromcausing interference on your phone. To get a line filter, contact your service provider or look in an electronics store.Plug the filter into the telephone wall jack and plug the base into the filter. Make atest call to make sure the noise is gone.Liquid DamageCAUTION: If the base is covered in liquid, disconnect the adapter & phonecord from the wall before touching it.If the liquid is only on the exterior housing of the base or handset, wipe it off anduse as normal. If you can hear liquid inside the housing:1. Remove all compartment covers, and disconnect all cables and cords.2. If liquid is leaking from any vent or hole, turn the phone so that vent facesdown. If not, place the largest vent face down.3. Let dry for at least 3 days. Check for

system and cordless handset Battery cover Accessory handset and charger If you purchased model number: You should have: D1780 None D1780-2 1 of each D1780-3 2 of each D1780-4 3 of each. D1780-11 10 of each D1780-12 11 of each You will also find: Not pictured: x Rechargeable battery (BT-1021) x AC adapter (PS-0035) x Telephone cord