ORDER FOR SUPPLIES OR SERVICES I - Home USCIS

TDSS SOW - Attachment 1HSSCCG-17-J-00045 Hypothesis testing: setting a null hypothesis and an alternative hypothesis and estimating theconfidence level of rejecting the null hypothesis using various statistical methodsOperationalizing predictive models: integrating predictive models into software productsDefining actions and triggers: defining automated actions and triggers for different labels of predictionsTranslating insights and models to business valuesReport format shall be DHS Section 508 compliantoDeliverable 2: DHS Section 508 compliant Final Statistical Analysis and Report4.1. Administrative ActivitiesThe contractor shall conduct the following activities: The contractor shall collaborate with stakeholders, support contractors and third party vendors.The contractor shall manage all contractor resources and supervise all contractor staff in theperformance of work on this task order.The contractor shall organize, direct and coordinate planning and execution of all task orderactivities.Vehicles for transparency, such as the agency Agile Application Lifecycle Management (ALM) tool,shall be maintained with data so that reports and charts can be generated as needed, and so thattasks and status are available to stakeholders.5. KEY PERSONNELThe contractor shall identify one key personnel to be the technical lead for this task order. The keypersonnel will be one of the ten people on the agile team. The proposed key personnel must be employedby the prime contractor, and shall possess the required qualifications, skills and experience, which should bereflected by a Statement of Qualifications provided by the contractor within 5 days after contract award.RoleEAGLE II LevelSkills / ExperienceTechnical LeadII or higherMust have a minmum of 5 years of experience managing datascientists, data mining, and data analytics teams. Must havefamiliarity with the Agile process and environments. Must bePMP certified.6. TRANSITION SUPPORTUpon completion of performance of this task order, the contractor shall fully support the transition of thework that is turned over to another entity, either government or a successor. The contractor shall assistwith transition planning and shall comply with the transition milestones and schedule. To ensure thenecessary continuity of services and to maintain the required level of support, USCIS may retain services ofthe incumbent contractor for some or all of the transition period, as required.The contractor shall be responsible for the transition of all design activities. As part of the transition, thecontractor shall be responsible for:3

TDSS SOW - Attachment 1HSSCCG-17-J-00045 Inventory and orderly transfer of all Government Furnished Property (GFP), to include hardware,software, and licenses, Contractor Acquired Government Property.Transfer of documentation currently in processTransfer of all software code in processExchange of accounts to access software and hosted infrastructure componentsParticipation in knowledge transfer activitiesTransition planning generally begins 120 days before the transition deadline. If the government provides atransition plan template, the contractor shall complete it as assigned; otherwise, the contractor shall submit atransition plan at the direction of the government. The transition plan shall: Document the strategic approachIdentify equipment, hardware, software, documents and other artifacts that are included in thetransitionEstablish milestones and schedulesEstablish activitiesIdentify transition risks and risk mitigationDefine roles and responsibilitiesDefine transition approval authorities and lines of communicationDefine appropriate labor mix to perform CI/CD activitiesDefine a knowledge transfer approachDefine a property inventory and transition approachCreate bi-party or tri-party agreementsProvide checklists7. DELIVERABLESDeliverable NumberDeliverable1Key Personnel Statement ofQualifications2Post Award Kickoff Meeting –Presentation by contractor,including overview of company,introduction of key personnel,company points of contact forsecurity and project management,an overview of the technicalproposal, invoicing and anopportunity for introductions andquestions.Exploratory Statistical Data Analysis3PWSReferenceSection 5N/ASecton 4,DueWithin 5 days after task orderaward, and any time areplacement is proposed.Within 10 business days aftertask order awardA date agreed upon by4

TDSS SOW - Attachment 1HSSCCG-17-J-00045and ReportTask 14DHS Section 508 compliant FinalStatistical Analysis and ReportSection 4,Task 25DHS Section 508 compliantGovernment approved analyticsdashboards from the results of Task2.0 and as reflected in the FinalReportTransition-Out PlanSection 36Section 6Government and contractor atthe post award kickoff meetingA date agreed upon byGovernment and contractor atthe post award kickoff meetingA date agreed upon byGovernment and contractor atthe post award kickoff meeting120 days before task order enddate if requested by thegovernment7.1. Task Order Management ArtifactsThe contractor shall provide status briefings that support task order management, as described below:As required by the COR, the contractor shall attend meetings with the COR and/or other USCIS stakeholdersin order to review work accomplished, work in progress, plans for future work, transition plans and status,and issues pertinent to the performance of work tasks that require USCIS attention.In the event the government requires additional information related to technical performance, schedule,risks, resources, or any contract-related data, the contractor shall provide this report information in theformat requested by the government. Requests for reporting may vary in scope and complexity and mayrequire the contractor to attend OIT meetings to obtain required information, review and researchapplicable documentation, and extract applicable database information required to assemble the report.8. TASK ORDER ADMINISTRATION DATA8.1. Place of PerformanceThe principal place of performance shall be at the USCIS facilities at 111 Massachusetts Ave. NW,Washington D.C. and 20 Massachusetts Avenue, N.W. The contractor may propose the use of its ownfacilities for specific, short-term activities. Occasional travel to USCIS offices outside of the Washington,D.C. area may be contemplated.8.2. Hours of OperationNormal duty hours for the Government are from 8am to 5pm, Monday through Friday, excludingFederal Government holidays. The contractor shall be available during this time period.8.3. Government Furnished Property (GFP)GFP laptops will be issued and used in performing work on this contract. No personal or company ownedstorage devices, (thumb drives, DVDs, or CDs) will be used with the GFP. A webinar account, such as AT&TConnect, will be provided to the contractor to facilitate virtual demos and other meetings withstakeholders at various physical locations. Mobile devices may be provided as identified by the COR orGovernment Project Manager.5

TDSS SOW - Attachment 1HSSCCG-17-J-00045Date / EventDate / EventIndicate when theGFP will befurnishedIndicate when theGFP will bereturnedLaptopAfter EODSmartphoneAfter EODEquipment Upon DepartureEA 2,75810Standard USCISapprovedmanufacturerUpon DepartureEATBDTBDStandard USCISapprovedmanufacturerManufacture &Model NumberThe contractor is responsible for all costs related to making the property available for use, such as payment ofall transportation, installation or rehabilitation costs. The Contractor will be responsible for receipt,stewardship, and custody of the listed GFP until formally relieved of responsibility in accordance with FAR52.245-1 Government Property and FAR 52.245-9 Use and Charges. The property may not be used for any nontask order purpose. The Contractor bears full responsibility for any and all loss of this property, whetheraccidental or purposeful, at full replacement value.9. PERFORMANCE CRITERIAThe team will be evaluated on a monthly basis, or as required by the government, and the evaluationwill be discussed with the contractor. The purpose of the discussions is to enhance performance. Inaddition, in the aggregate, the discussions will be used partially as a basis for past performancereporting.It is anticipated that the contractor will be evaluated based on the team’s ability to: Provide clear, concise analysis, Present delivreables with substance, Implement automatic data-driven decision-making vehicles quickly, Identify and analyze analytics problems of Transformation data.6

TDSS Attachment 2HSSCCG-17-J-00045U.S. Citizenship and Immigration ServicesOffice of Security and Integrity – Personnel Security DivisionSECURITY REQUIREMENTSGENERALU.S. Citizenship and Immigration Services (USCIS) has determined that performance of thiscontract requires that the Contractor, subcontractor(s), vendor(s), etc. (herein known as Contractor),requires access to sensitive but unclassified information, and that the Contractor will adhere to thefollowing.SUITABILITY DETERMINATIONUSCIS shall have and exercise full control over granting, denying, withholding or terminating accessof unescorted Contractor employees to government facilities and/or access of Contractor employeesto sensitive but unclassified information based upon the results of a background investigation.USCIS may, as it deems appropriate, authorize and make a favorable entry on duty (EOD) decisionbased on preliminary security checks. The favorable EOD decision would allow the employees tocommence work temporarily prior to the completion of the full investigation. The granting of afavorable EOD decision shall not be considered as assurance that a full employment suitabilityauthorization will follow as a result thereof. The granting of a favorable EOD decision or a fullemployment suitability determination shall in no way prevent, preclude, or bar the withdrawal ortermination of any such access by USCIS, at any time during the term of the contract. No Contractoremployee shall be allowed unescorted access to a Government facility without a favorable EODdecision or suitability determination by the Office of Security & Integrity Personnel SecurityDivision (OSI PSD).BACKGROUND INVESTIGATIONSContractor employees (to include applicants, temporaries, part-time and replacement employees)under the contract, needing access to sensitive but unclassified information shall undergo a positionsensitivity analysis based on the duties each individual will perform on the contract as outlined in thePosition Designation Determination (PDD) for Contractor Personnel. The results of the positionsensitivity analysis shall identify the appropriate background investigation to be conducted. Allbackground investigations will be processed through OSI PSD.To the extent the Position Designation Determination form reveals that the Contractor will notrequire access to sensitive but unclassified information or access to USCIS IT systems, OSI PSDmay determine that preliminary security screening and or a complete background investigation is notrequired for performance on this contract.Completed packages must be submitted to OSI PSD for prospective Contractor employees no lessthan 30 days before the starting date of the contract or 30 days prior to EOD of any employees,whether a replacement, addition, subcontractor employee, or vendor. The Contractor shall followguidelines for package submission as set forth by OSI PSD. A complete package will include thePage 1 of 8Security Clause 5 w/IT

TDSS Attachment 2HSSCCG-17-J-00045following forms, in conjunction with security questionnaire submission of the SF-85P, “SecurityQuestionnaire for Public Trust Positions” via e-QIP:1.DHS Form 11000-6, “Conditional Access to Sensitive But Unclassified InformationNon-Disclosure Agreement”2.FD Form 258, “Fingerprint Card” (2 copies)3.Form DHS 11000-9, “Disclosure and Authorization Pertaining to Consumer ReportsPursuant to the Fair Credit Reporting Act”4.Position Designation Determination for Contract Personnel Form5.Foreign National Relatives or Associates Statement6.OF 306, Declaration for Federal Employment (approved use for Federal ContractEmployment)7.ER-856, “Contract Employee Code Sheet”EMPLOYMENT ELIGIBILITYBe advised that unless an applicant requiring access to sensitive but unclassified information hasresided in the U.S. for three of the past five years, OSI PSD may not be able to complete asatisfactory background investigation. In such cases, USCIS retains the right to deem an applicantas ineligible due to insufficient background information.Only U.S. citizens are eligible for employment on contracts requiring access to Department ofHomeland Security (DHS) Information Technology (IT) systems or involvement in the development,operation, management, or maintenance of DHS IT systems, unless a waiver has been granted by theDirector of USCIS, or designee, with the concurrence of both the DHS Chief Security Officer andthe Chief Information Officer or their designees. In instances where non-IT requirements containedin the contract can be met by using Legal Permanent Residents, those requirements shall be clearlydescribed.The Contractor must agree that each employee working on this contract will have a Social SecurityCard issued by the Social Security Administration.CONTINUED ELIGIBILITYIf a prospective employee is found to be ineligible for access to USCIS facilities or information, theContracting Officer’s Representative (COR) will advise the Contractor that the employee shall notcontinue to work or to be assigned to work under the contract.In accordance with USCIS policy, contractors are required to undergo a periodic reinvestigationevery five years. Security documents will be submitted to OSI PSD within ten business daysfollowing notification of a contractor’s reinvestigation requirement.In support of the overall USCIS mission, Contractor employees are required to complete one-time orannual DHS/USCIS mandatory trainings. The Contractor shall certify annually, but no later thanPage 2 of 8Security Clause 5 w/IT

TDSS Attachment 2HSSCCG-17-J-00045December 31st each year, that required trainings have been completed. The certification of thecompletion of the trainings by all contractors shall be provided to both the COR and ContractingOfficer. USCIS Security Awareness Training (required within 30 days of entry on duty for newcontractors, and annually thereafter) USCIS Integrity Training (Annually) DHS Continuity of Operations Awareness Training (one-time training for contractorsidentified as providing an essential service) USCIS Office Safety Training (one-time training for contractors working within USCISfacilities; contractor companies may substitute their own training) USCIS Fire Prevention and Safety Training (one-time training for contractors working withinUSCIS facilities; contractor companies may substitute their own training)USCIS reserves the right and prerogative to deny and/or restrict the facility and information accessof any Contractor employee whose actions are in conflict with the standards of conduct or whomUSCIS determines to present a risk of compromising sensitive but unclassified information and/orclassified information.Contract employees will report any adverse information concerning their personal conduct to OSIPSD. The report shall include the contractor’s name along with the adverse information beingreported. Required reportable adverse information includes, but is not limited to, criminal chargesand or arrests, negative change in financial circumstances, and any additional information thatrequires admission on the SF-85P security questionnaire.In accordance with Homeland Security Presidential Directive-12 idential-directive-12 contractor employees who requireaccess to United States Citizenship and Immigration Services (USCIS) facilities and/or utilize USCISInformation Technology (IT) systems, must be issued and maintain a Personal Identity Verification(PIV) card throughout the period of performance on their contract. Government-owned contractoroperated facilities are considered USCIS facilities.After the Office of Security & Integrity, Personnel Security Division has notified the ContractingOfficer’s Representative that a favorable entry on duty (EOD) determination has been rendered,contractor employees will need to obtain a PIV card.For new EODs, contractor employees have [10 business days unless a different number is inserted]from their EOD date to comply with HSPD-12. For existing EODs, contractor employees have [10business days unless a different number of days is inserted] from the date this clause is incorporatedinto the contract to comply with HSPD-12.Contractor employees who do not have a PIV card must schedule an appointment to have one issued.To schedule an ices/osi/FSD/HSPD12/PIV/default.aspxContractors who are unable to access the hyperlink above shall contact the Contracting Officer’sRepresentative (COR) for assistance.Contractor employees who do not have a PIV card will need to be escorted at all times by agovernment employee while at a USCIS facility and will not be allowed access to USCIS IT systems.Page 3 of 8Security Clause 5 w/IT

TDSS Attachment 2HSSCCG-17-J-00045A contractor employee required to have a PIV card shall: Properly display the PIV card above the waist and below the neck with the photo facing out sothat it is visible at all times while in a USCIS facilityKeep their PIV card currentProperly store the PIV card while not in use to prevent against loss or i/FSD/HSPD12/SIR/default.aspxOSI PSD must be notified of all terminations/ resignations within five days of occurrence. TheContractor will return any expired USCIS issued identification cards and HSPD-12 card, or those ofterminated employees to the COR. If an identification card or HSPD-12 card is not available to bereturned, a report must be submitted to the COR, referencing the card number, name of individual towhom issued, the last known location and disposition of the card.SECURITY MANAGEMENTThe Contractor shall appoint a senior official to act as the Corporate Security Officer. Theindividual will interface with OSI through the COR on all security matters, to include physical,personnel, and protection of all Government information and data accessed by the Contractor.The COR and OSI shall have the right to inspect the procedures, methods, and facilities utilized bythe Contractor in complying with the security requirements under this contract. Should the CORdetermine that the Contractor is not complying with the security requirements of this contract theContractor will be informed in writing by the Contracting Officer of the proper action to be taken inorder to effect compliance with such requirements.The Contractor shall be responsible for all damage or injuries resulting from the acts or omissions oftheir employees and/or any subcontractor(s) and their employees to include financial responsibility.SECURITY PROGRAM BACKGROUNDThe DHS has established a department wide IT security program based on the following ExecutiveOrders (EO), public laws, and national policy: Public Law 107-296, Homeland Security Act of 2002.Federal Information Security Management Act (FISMA) of 2002, November 25, 2002.Public Law 104-106, Clinger-Cohen Act of 1996 [formerly, Information TechnologyManagement Reform Act (ITMRA)], February 10, 1996.Privacy Act of 1974, As Amended. 5 United States Code (U.S.C.) 552a, Public Law 93-579,Washington, D.C., July 14, 1987.Executive Order 12829, National Industrial Security Program, January 6, 1993.Executive Order 12958, Classified National Security Information, as amended.Executive Order 12968, Access to Classified Information, August 2, 1995.Executive Order 13231, Critical Infrastructure Protection in the Information Age, October16, 2001National Industrial Security Program Operating Manual (NIS

Larry Simmons, COR Larry.Simmons@uscis.dhs.gov 202-272-9484 Hollie Walsh, CS Hollie.L.Walsh@uscis.dhs.gov 802-872-4649 Kiley Leahy, CO Kiley.M.Leahy@uscis.dhs.gov 802-872-4513 The total amount of award: 2,129,457.12. The obligation for this award is