TOWNSVILLE COMMUNITY SUPPORT SERVICES
TOWNSVILLE COMMUNITYSUPPORT SERVICESThis booklet includes contact information forthe following Community Support Services: AccommodationBudgetingDomestic ViolenceEmergency ReliefCounsellingLegal Advice / AdvocacyNeighbourhood SupportSeniorsVictims of Crime Support1
40 YEARS SERVING THE COMMUNITYACKNOWLEDGMENTSThe Community Information Centre Townsville Inc. (CIC) acknowledges withappreciation and thanks:The team of volunteers without whom this information could not be updated eachyear.The Townsville City Council for their generous annual sponsorship and theprovision of premises which allows the CIC to operate its services.DISCLAIMERWhilst every care has been taken to ensure that the information contained hereinis as accurate as possible, the Community Information Centre Townsville Inc.takes no responsibility for any errors, omissions or other mistakes and specificallydenies any liability whatsoever for any damages resulting to any individuals orgroups or organisations resulting from errors, omissions or other mistakes.We apologise for any errors. If an error or omission is detected, please contact theCommunity Information Centre Townsville Inc. on 07 4771 4230 orcic@townsville.qld.gov.au.Inclusion in this directory does not indicate that the CIC recommends theseservices. The CIC relies on organisations to provide accurate information aboutthe services provided.Community Information Centre Townsville IncLevel 1 Northtown, 280 Flinders Street TownsvillePO Box 1314 Townsville 48104771 svilleUpdated November 201822
Accommodation:Accommodationexperiencing, or at risk ofhomelessness. Facilitates access toAlthea Projectsaccommodation and emergencyPh: 4779 3332Level 1, 296 Ross River Rd, Aitkenvale relief.Drop In CentreHousing Connections Service46-48 Morehead St, Sth TownsvilleHubPh: 4772 2339Emergency 24-hour accommodation Ph: 4795 2980for families and children in crisis.296 Ross River Rd, AitkenvaleBroad range of services for peoplewho are homeless, at risk ofEva Kennedy Unitshomelessness or who have aPh: 4725 6648housing need.10 Peel Street, GarbuttShort term emergencyIona House Young Women’saccommodation for women andSheltersingle parent families.Ph: 4775 9100, 4773 6202 (A/H)Crisis accommodation for youngFEAT (Family Emergencywomen 15-21years who areAccommodation Townsville)homeless or at risk of becomingPh: 4772 1450 / 4772 2686homeless. Provides a safe and9 Carlton Street, Kirwansecure environment to learnProvide a range of housing andsupport services to families who are independent living skills.either homeless or at risk ofIris Clay Hostelhomelessness.Ph: 3151 8720261-269 Sturt Street, TownsvilleFlora House Women’s ShelterTransient accommodation forYumba Meta Housing Assoc.indigenous people aged 12 to 25Ph: 4723 5611years and families. 3 month limit onUnit 2/565 Ross River Rd, KirwanCrisis accommodation for Aboriginal stays.and Torres Strait Islander womenand children experiencing domesticviolence.Homelessness Service Hub –Red CrossPh: 4753 060012 Wickham Street, TownsvilleSupports vulnerable peopleOZCARE Maria HousePh: 1800 692 27353 Mooney Street, GulliverShort term accommodation forhomeless women and their children.Referrals by phone, walk-ins oron-line referral.33
OZCARE Townsville HomelessMen’s HostelPh: 1800 692 27310 Blackwood Street, TownsvilleTemporary accommodation/mealsfor a maximum of 3 mths andsupport in finding permanentaccommodation.Palm Island CommunityCompanyPh: 4791 4010Mango Avenue, Palm IslandShort term accommodation andsupport (up to 3 months) for womenand children experiencing domesticviolence.Seras Womens ShelterPh: 1800 811 811 / 4721 2888Crisis accommodation for womenand children experiencing domesticviolence.Share House YouthAccommodation ProgramPh: 4771 5346Enq: 296 Ross River Rd, AitkenvaleProvides crisis and medium-termaccommodation support for youngpeople aged 16-25yrs who arehomeless or at risk of becominghomeless.Specialist HomelessnessService (TAIHS)Ph: 4725 664836 Echlin Street, West EndMen’s shelter / 18yrs plus / SingleWomen / Single Parent FamilyYouth Shelter49 Hugh Street, West EndPh: 4721 6691Temporary accommodation foryoung people 16-18yrs PrimarilyAboriginal and Torres Strait Islander.Womens Centre - NQCombined Women’s ServicesPh: 4775 755550-52 Patrick St, AitkenvaleSpecialist homeless service anddrop-in centre for women andchildren.Budgeting:BudgetingFinancial Information Service –CentrelinkCnr Hervey Range Rd & Kern Bros Dr,Thuringowa CentralPh: 13 23 00Helps people make informeddecisions about investment andfinancial issues for their current andfuture needs.ICAN Financial CounsellingUnit 2/95 Denham Street, TownsvillePh: 1300 698 878 / 4417 1900Indigenous Consumer AssistanceProgram is a free and confidentialservice open to anyone with afinancial problem or seeking generaladvice on dealing with debts orlearning about saving.Unitingcare CommunityPh: 1300 007 007Financial counselling44
Counselling:Domestic Violence:Centacare North Queensland –Gambling Help ServiceDVConnect HelplineWomensline1800 811 811(24 hours, 7 days)Ph: 4772 9000Mensline1800 600 636410 Ross River Road, CranbrookProvides assistance, counselling and (9am to 12 midnight, 7 days)support to individuals and familiesNorth Queensland Domesticexperiencing the harmful effects ofViolence Resource Servicegambling.1st Floor, Metway Arcade, 390Flinders Street, TownsvilleHeadspace TownsvillePh: 4721 2888Ph: 4799 1799Townsville Youth Hub, 2/14 Sporting Provides direct support services andDrive, Thuringowa Drive, Thuringowa enhances the safety of anyoneinvolved in domestic violence.A free and confidential service foryoung people aged 12 – 25yearsQueensland Indigenous Familyseeking help or advice about theirphysical or mental health concerns. Violence Legal Service (QIFVLS)Level 2/61-73 Sturt St, TownsvillePh: 1800 887 700 / 4724 3666Lifeline 24 hour CrisisSupports Aboriginal and Torres StraitCounsellingIslander women, children, men andPh: 13 11 14other family members who haveexperienced domestic and familyPregnancy Counselling Linkviolence or sexual assault.Ph: 1800 777 690Provides telephone and face-to-face Seras Womens Sheltercounselling for women, their partners Ph: 1800 811 811 / 4721 2888and families on any concern relating Crisis accommodation for womento pregnancy, adoption or abortionand children experiencing domesticand any pregnancy loss includingviolence. Safety, support,abortion.information and assistance.Suicide Call Back ServicePh: 1300 659 467A nationwide service providingtelephone counselling to people 18years and over who are suicidal,caring for someone who is suicidal orfor people bereaved by suicide.55
Emergency Relief:Access Street VanPh: 0417 773 047Operates throughout Townsville.Mobile crews provide support,comfort, hope, information,encouragement, sandwiches,beverages and blankets. Van goesout Mon, Wed, Fri am, Fri night.Adventist Development and ReliefAgency (ADRA) AustraliaPh: 4779 3988127 Francis Street, West EndFood parcels for families in crisis.Friday 10am -10.30amPh: 0401 945 937Community Kitchen offers free meals2nd & 4th Thursday 7pm - 8:30pmCentral City Mission– UnitingChurchPh: 4771 258473 Wills Street, TownsvilleFood parcels available office hours.Mon, Tues and Thurs9am-12noon by AppointmentSt Vincent de Paul SocietyPh: 4721 2030Provision of food parcels, clothingand furniture by appointment.Monday to Friday 8:30am-12:30pmSalvation Army - SalvosConnectPh: 1300 371 28813 Madden Street, AitkenvaleMon-Fri 9:30am-1pm49 - 61 Beck Drive, CondonTuesday 9am -12:30pmBy appointment - Food, clothing,household items, furniture and otherfamily needs.Townsville Aboriginal & TorresStrait Islander Corp (TAIHS)Ph: 4759 400057-59 Gordon Street, GarbuttProvision of food parcels, (mustphone for appointment).Tues & Thurs 9am-12noonAvailable Mon to Fri 12:30-12:45pmWee Care (Althea Projects)Ph: 4772 44999 First Street, Railway EstateProvision of finance, food, schoolsupplies and uniforms for familiesNorthreach Baptist Churchwith children. By appointment.PH: 4789 2918Upper Ross PCYC, 43 Allambie Lane Monday to Friday 9am-12noonProvision of food parcels.Thursdays 9:30 – 11:30am by Appt. Women’s Centre - NQNth Townsville Community HubPh: 4751 651152 Palm Drive, DeeragunEmergency Relief food parcels.Mon, Wed and Fri 9am -12noonAppointment only.Combined Women’s ServicesPh: 4775 755550-52 Patrick Street, AitkenvaleEmergency relief when available forwomen and children.Mon, Tues, Thurs & Fri 9am-4:45pmWed 9am-12:30pm66
Legal/Advocacy:Aboriginal & Torres StraitIslander Legal Service Ltd.Ph: 4722 5111Level 2/143 Walker Street, TownsvilleProvides legal aid to Aboriginal andTorres Strait Islanders in criminal,civil and family matters.Legal Advice ClinicPh: 4774 0144Community Gro - Upper RossCommunity Centre1/43 Allambie Lane, RasmussenProvides free legal information,advice and referral to residents.Tuesday afternoons by appointment.Legal AidPh: 4760 7507Aboriginal & Torres StraitLevel 3 Northtown, 280 Flinders StIslander Womens Legal Service Provides legal information, advicePh: 1800 082 600 / 4721 6007Provides legal services to Aboriginaland Torres Strait Islander womenand to parents and care givers ofAboriginal and Torres Strait Islanderchildren.and representation to financially andsocially disadvantaged people in theareas of criminal, family and civil law.Seniors Legal and SupportServiceAged & Disability Advocacy Inc Ph: 4721 5511(ADA)2/181 Sturt Street, TownsvilleProvides free legal advice1800 818 338PO Box 245 Thuringowa CentralProvides support, information andeducation to enable people tounderstand and exercise their rightsand responsibilities and to resolvetheir aged care and community careissues.Independent Advocacy NQPh: 1800 887 688 / 4725 25052/179-181 Ross River Rd MundingburraProvides advocacy support toindividuals with a disability to standwith and for vulnerable people withdisability through vigorous,independent advocacy.for seniors experiencing, witnessingor concerned about elder abuse,mistreatment or financial exploitation.Townsville Community LegalServicePh: 4721 55112/181 Sturt Street, TownsvilleLegal advice and referral.Townsville Community JusticeGroupPh: 0432 288 795Churches of Christ Cnr Ronan &Palmerston Sts, VincentProvide monitoring, advocacy,referral and reporting services formainly indigenous clients in the7Magistrates Court.7
Volunteer Court SupportPh: 0418 785 823Magistrates Court 31 Walker StreetOffers information to all attendingMagistrates Court (includingdefendants and their families, victimsand witnesses) enabling them tonegotiate their court experience withgreater confidence.Welfare Rights Service –Townsville Community LegalService ((TCLS)Ph: 4721 55112/181 Sturt Street, TownsvilleOffers advice, advocacy andcasework for people with appealsagainst decisions of GovernmentDepartments such as Centrelink.NeighbourhoodSupport:Emergency - 000Police, Ambulance, FireSeniors:Aged Care ComplaintsCommissionerLevel 4/235 Stanley Street, TownsvillePh: 1800 550 552Free service seeking to resolvecomplaints and conductinvestigations into health, safety and/or welfare of people receivingresidential aged care and communitycare packages.CentrelinkPh: 13 23 00Cnr Hervey Range Rd & Kern BrosDr, Thuringowa CentralInformation on Finance, AgePension, Pensioner ConcessionCards and Commonwealth SeniorsHealth Care Card.Comlink559 Flinders Street, TownsvillePh: 4426 2950Provides low cost transport for theaged.Elder Abuse Prevention UnitPolice Link 131 444Non Urgent Property CrimeQld Fire & EmergencyLevel 1, 101 Sturt St, TownsvillePh: 4796 9023 Emergency: 000State Emergency Service21-25 Green St, West EndPh: 4722 0000Ph: 1300 651 192 HelplineFree state-wide confidentialtelephone information, support andreferral service. Callers may remainanonymous.Meals on Wheels – St Andrews14 – 16 Rendle Street, AitkenvalePh: 4728 1204Provides meals to the aged and frail.88
My Aged CarePh: 1800 200 422Provides the community with accessto government and non-governmentinformation and services to assistthem navigate aged care services.Free service for victims of mentally illoffenders. Provides information,advocacy, counselling and support tovictims and their families and othersharmed or affected by an offence.Seniors Enquiry LineQld Homicide Victim SupportGroupPh: 1300 135 500Information and referral service forQueensland seniors, their families,friends and carers.Seniors Legal and SupportService2/181 Sturt Street, TownsvillePh: 4721 5511Provides fee legal advice andsupport for seniors experiencing,witnessing or concerned about elderabuse, mistreatment or financialexploitation.Ph: 1800 774 744In partnership with families, friendsand other agencies, provides supportto victims of homicide led by theexperiences of other victims.Victim Assist QueenslandPh: 4760 7595Townsville Court House, Level 1/31Walker Street, TownsvilleLinks clients to support services andmay assist with costs associated withacts of violence to assist recovery.Victims Counselling andAged & Disability Advocacy Inc Support Service (VCSS) –(ADA)Relationships Australia1800 818 338Ph: 1300 139 703PO Box 245 Thuringowa CentralProvides support, information andeducation to enable people tounderstand and exercise their rightsand responsibilities and to resolvetheir aged care and community careissues.Victims of Crime:745 Riverway Drive, Thuringowa CentralAssists people who have beenaffected by crime to manage thesituation as best they can and toprovide a range of counselling andsupport services. Provides a 24 hourtelephone referral and informationservice and a range of freecounselling and support services.Qld Health Victim SupportServicePh: 0429 621 76459 Cambridge St, Vincent99
Informs Assists ConnectsCOMMUNITYINFORMATION CENTREThe Community Information Centre is a community based not-for-profit organisation that has two permanent part time staffand boasts a pool of talented volunteers. The Centre hasbeen providing information to Townsville residents for 40 years.The CIC is an important and valuable service in the Townsvilleregion as we provide a telephone information and referralservice, compile and publish numerous resource and information guides such as the Townsville Community ResourceDirectory, the Townsville Recreation Directory, Arts e-Bulletin,Active Living For Older Adults, Halls and Venues for Hire, NewResidents Guide & pack.Browse our online publications: t/communityinformation-centreArts E-bulletin – monthly news from the arts & culturalCommunityNorth Queensland Arts Directory -features information on thearts within the region and can be browsed by Category,Subject or Organisation.Community Directory – over 1900 entries includingcommunity, government, arts, sports, clubs & culturalorganisations in Townsville1010
Learning Townsville Directory - this directory featuresinformation on a wide range of training initiatives,organisations and community groups that offer trainingproducts and information.Halls & Venues for HireTownsville Community DirectoryTownsville Mental Health Services DirectoryPop in to the Centre and have a look at our publications andbrochures including:Townsville Community Resource DirectoryInformation for New Residents packs (free)Brochures on many of the activities and major servicesavailable in Townsville (free)Townsville Recreation DirectoryContact us for your community information needs.Community Information Centre Townsville IncPhone: 4771 4230Email: entreFind us on FacebookLevel 1 Northtown, 280 Flinders Street, Townsville CBD1111
Homelessness Service Hub – Red Cross Ph: 4753 0600 12 Wickham Street, Townsville Supports vulnerable people experiencing, or at risk of homelessness. Facilitates access to accommodation and emergency relief. Housing Connections Service Hub Ph: 4795 2980 296 Ross River Rd, Aitkenvale Broad range of services for people who are homeless, at risk of homelessness or who have a housing need. Iona .
Mr Allen Morris Executive Officer - Townsville Thuringowa Counter Disaster Committee Townsville City Council Ph:4727 9477 Fax:4727 9051 Email: awm@townsville.qld.gov.au Mr Mark Daniel Manager Infrastructure Development Townsville City Council Ph: 4727 9413 Fax: 4727 9051 Email: mrd@townsville.qld.gov.au Ms Paula Grant Manager Policy and
Hockey has also been re-introduced to the Townsville Hockey calendar with two social programs for our U14 and U18 players. Thanks to the hard work of our RCD, Nathan Doherty, in securing a venue to host our indoor program. Townsville Hockey is looking forward to
Shipping Charges Schedule Townsville and Lucinda 2021-2022 Effective 1 July 2021 NOTE: Port of Townsville Limited ad
Thus far Townsville has experienced minimal direct COVID cases. There has also been recent evidence of regional COVID migration to Townsville from capital city areas. However, the threat of border closures and restrictions on business operations continues to constrain a broader economic recovery and sustainable return of business confidence.
Frequently Asked Questions What is the difference between the Port Expansion Project and the Townsville Channel Upgrade? The Port Expansion Project is a long term development of six new berths and channel widening staged to meet forecast trade demand over the next 30 years. The first stage of the Port Expansion Project is the Townsville
Gujarati Community of Queensland Inc Diwali (Festival of Lights) Dhamaka 2019 5,000 Happy Community Network Inc Japan Festival Sunshine Coast 2019 10,000 Hare Krishna Food for Life Group Inc Festival of Chariots 8,000 Inala Youth Care Community Inc Global Adventures 9,000 India Fest Townsville Inc India Fest Townsville 10,000
an additional Catholic primary education for families in this rapidly developing area of Townsville. The local community s response to date has been very encouraging and it is anticipated that St Clare s will open for the 2011 school year. In response to the Australian Catholic Bishops call for Catholic Education Of ces to
secondary folds of the Ben Lawers Synform and of the Ben Lui Fold using the brilliant model of a folded length of carpet in which the way up indicators, pile is top, were far more obvious than in the rocks to be examined. John Mendum demonstrates the folding of the inverted limb of the Tay Nap. Note the pile side, the young side, of the carpet is down except where he holds the Ben Lui Folds in .
