LANGUAGE PROFICIENCY ASSESSMENT - MasterWord

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LANGUAGEPROFICIENCYASSESSMENTConnecting People AcrossLanguage and Culture

Language Proficiency AssessmentTABLE OF CONTENTSGeneral Considerations . 2Structure . 2Proficiency Levels Defined . 3Getting started . 4Appendix A . 5Oral Expression Rubric . 5Appendix B . 6Language Proficiency Assessment Results . 61Proprietary and Confidential 2013 MasterWord Services

Language Proficiency AssessmentGENERAL CONSIDERATIONSThe Language Proficiency Examination tests a person’s ability to communicate in a particular languagein four skill areas: listening, reading, grammar, and oral expression. The assessment measuresproficiency as defined by the Interagency Language Roundtable (ILR) Skill Level Descriptions.STRUCTUREThe four skill areas tested in each assessment are divided into two modules:Module One consists of 63 multiple-choice questions that test listening, reading, and grammar. Thelistening and reading components contain 6 exercises with up to 4 corresponding questions each. Allthree components are tested at each of the levels described in Figure 1.Module Two, which tests oral expression, is divided into three sections and is evaluated according tothe Oral Expression Rubric. (See Appendix A) Section 1* – The examinee is required to read a paragraph out loud, and is evaluated on his / herpronunciation according to the Oral Expression Rubrics. Section 2 – The examinee listens to five questions, and is instructed to answer orally usingcomplete sentences. Section 3 – The examinee is presented with a picture, and is instructed to tell a two-minute longstory.* The pronunciation section of the Oral Expression Rubrics is only applied to the first section. The remaining components ofthe rubric (vocabulary, grammar, structure, fluency, and task completion) are applied to the second and third sections asa whole.The assessment evaluates proficiency which is further broken down to accuracy and fluency. Oneof the variables in the measure of fluency is a 60 minute time limit for the entire assessment(modules one and two). For the test to remain valid, an examinee may not be allowed to extend thetime limit or request a re-take due to not completing the entire assessment within the allotted time.The proficiency level is determined and reported (see Appendix B) based on the portion of theassessment completed. Each module of the assessment is graded individually and then combined todetermine an overall proficiency level.PROFICIENCY LEVELPOINTS(ILR SKILL LEVEL)2Elementary (Level 1)0-69Elementary, Plus (Level 1 )70-98Limited Working (Level 2)99-120Limited Working, plus (Level 2 )121-135General Professional (Level 3)136-150Proprietary and Confidential 2013 MasterWord Services

Language Proficiency AssessmentPROFICIENCY LEVELS DEFINEDElementary ProficiencyIndividual is able to communicate minimally with difficulty, understanding short utterances and noncomplex written language; particularly where context strongly supports understanding. Canunderstand simple questions and statements about topics that refer to basic personal information, theimmediate physical setting or familiar activities, and is only able to comprehend isolated words andphrases. Fluency is very limited because of hesitations, lack of vocabulary, inaccuracy, or failure torespond appropriately. Understanding is often uneven; some misunderstanding is possible due topassive grammar and lack of vocabulary.Elementary Proficiency, plusIndividual is able to communicate and understand sentence-length utterances, main ideas and factspertaining to highly familiar, everyday situations and basic social needs. Content continues to referprimarily to basic personal background and needs, social conventions, and familiar activities. Theirutterances are often filled with hesitancy and inaccuracies; characterized by frequent pauses and selfcorrections as they search for appropriate grammar and vocabulary, which is highly influenced bytheir first language. The individual can sometimes understand spontaneous face-to-faceconversations, short routine telephone calls, and short paragraphs in familiar topics dealing withfactual information.Limited Working ProficiencyIndividual is able to sustain understanding of connected discourse relevant to most situations anddescribe them through a wider range of vocabulary. In addition to understanding spontaneous androutine conversations, can also understand the main ideas and most details from short narrativespertaining to a variety of topics in different time frames or aspects; sometimes having to readmaterial several times for understanding. Individuals at this level can express own ideas (althoughinconsistent) and sustain a semi-fluent conversation about a familiar topic.Limited Working Proficiency, plusIndividual is able to understand main ideas and most details of most speech in a standard dialect;however, may not be able to sustain comprehension of propositionally and linguistically complexcontent. At this level there is better control of general vocabulary and structure, and therefore arealmost always able to match the meanings derived from extra-linguistic knowledge with meaningsderived from knowledge of the language. Can express all thoughts at a higher register through longsentences and ample vocabulary and maintain fluent conversation at a higher level. Occasionalmisunderstandings may still occur; however, repetition is rarely necessary, and misreading is rare.General Professional ProficiencyIndividual is able to read and speak fluently and accurately; understanding all forms and styles ofspeech in any setting, both familiar and unfamiliar. Shows strong cultural framework and is able tograsp socio-cultural nuances of the message. Can relate inferences to real-world knowledge andunderstand almost all sociolinguistic and cultural references. Can participate and initiate allcommunication in any subject/situation, both familiar and unfamiliar, without difficulty.3Proprietary and Confidential 2013 MasterWord Services

Language Proficiency AssessmentGETTING STARTEDDesignate A Testing AreaThis assessment requires a computer with access to high-speed internet and speakers or headphonesand a telephone nearby. The assessment should be completed in a quiet area without interruptions.Before accessing the assessment, all other programs and browser windows should be closed.Technical RequirementsBrowser requirements are as follow:BROWSERGoogle dzila FireFox25.0LatestApple Safari6LatestMicrosoft Internet Explorer9LatestSchedule a Mock AssessmentBefore starting the first assessment, schedule a mock assessment to ensure that no technical orsecurity features will interfere with the assessment. To schedule simply email tad@masterword.comwith the date and time you would like to complete the mock assessment.Designate A Points of ContactBefore testing, it is imperative that we identify who can authorize assessments, who will receive thelogin information, and who will receive the assessment results.Schedule an AssessmentAssessments may be scheduled online or by emailing TAD@masterword.com. At a minimum, therequest must include the language, assessment type (language proficiency), examinee’s name, emailaddress, and the time and date for the assessment. Any assessment scheduling requests with lessthan a 24 hour notice must be made by calling 281-589-0810.4Proprietary and Confidential 2013 MasterWord Services

Language Proficiency AssessmentAppendix A0noresponseElementary (1)Inaccurate and insufficientvocabulary; constant Englishlanguage interferenceimpedes comprehension.Elementary, plus (2)Limited vocabulary; frequentEnglish language interference.Limited Working (3)Appropriate vocabulary, but mayhave occasional English languageinterference.Limited Working, plus (4)Considerable variety of vocabularyused with few mistakes.General Professional (5)Rich, precise and accuratevocabulary used.noresponseNumerous grammatical errorsoccur, makingcommunication difficult. Timeconcepts are vague. Morethan 75% of the message isobscured.Limited control of simplestructures, with errors throughout.More than 50% of the message isobscured.Control of at least three simplestructures with few errors; may usecomplex structures with little or nocontrol. Grammatical errors thatoccur do not interfere with deliveryof speech. Less than 25% of themessage is obscured.Use of complex structures; although afew errors may occur in thesestructures, there is generally good tovery good control of elementarystructures. Makes few mistakes thatdo not obscure the renditionsignificantly.Use and control of a variety ofstructures; occasional errorsmay occur, but there is nopattern to the type of errorcommitted. Shows native/nearnative usage.noresponseOnly uses words, simplephrases and chunks oflanguage.More than 75% of themeaning is frequentlyobscured by mistakes.Demonstrates poor grammaticaland structural control. More than50% of syntax is influenced bytheir first language.Less than 25% of grammaticalDemonstrates good grammatical anderrors. These errors do not interfere structural control.with delivery of speech. Rarely usescomplex sentences.Demonstrates exceptionalgrammatical and structuralcontrol. Use of structuraldevices is flexible andelaborate. Native to near-nativeusage.noresponseContinual hesitance. Fluencyis very limited, and pausesdisrupt the communicationprocess.The individual hesitates frequentlyand self-corrects. Problems withpronunciation distort meaning andinhibit communication in someinstances. Labored Fluidity.Individual speaks with somehesitation, but is overall able tosustain a fluent conversation.Problems with pronunciation do notprevent communication.Individual speaks very clearly withouthesitation. Pronunciation andintonation sound natural.Steady, fluid speech. Typical ofan educated, native speaker.noresponseInadequate task and ideadevelopment and vocabularyusage.Minimal vocabulary usage withpoor task an idea development.Completes the task, relevantlycovers the topic. May omit someinformation, but message isessentially intact.Appropriately completes the task,covers the topic well.Fully completes the task,thoroughly covers the topic.Ideas are well developed.noresponseBarely intelligible. Was ableNumerous errors, difficult toto correctly pronounce nounderstand because ofmore than 20% of the words. mispronunciation and/or excessivenative language interference.Pronunciation errors in more than60% of the words.Pronunciation is understandabledespite much native languageinterference. Comprehensible with aslight effort. Pronunciation errors inmore than 40% but less than 60%of the words.Understandable, minimum nativelanguage interference. Pronunciationand intonation that is close to nativein most respects. Pronunciation errorsin more than 20% but less than 40%of the words.Easily understood. Typical of anative speaker.Pronunciation(Section 1 ryORAL EXPRESSION RUBRIC5Proprietary and Confidential 2013 MasterWord Services

Language Proficiency AssessmentAppendix BLANGUAGE PROFICIENCY ASSESSMENT RESULTSAll Language Proficiency Assessment results are reported in the following format. The languageproficiency score is represented according to the guide at the bottom of the report: GeneralProfessional, Limited Working (plus) or Elementary (plus). The report also includes the individual’sraw score and detailed comments from a language expert regarding the individual’s performance onthe oral expression component of the assessment.MasterWord Services does not determine what level of performance is required for a person to beeligible to speak directly to clients in the foreign language. However, we provide a brief description ofeach level of performance and allow each organization to determine what level of performance torequire of its employees.The “Language Proficiency Level”contains the performance level ofthe examinee based on the ILRstandard correspondent to his/herraw score on the assessment. ThisScore can be used to determinewhether or not the individual hasmet the organization’sperformance requirements. Wehave also included the percentagescore which is NOT an ILR basedmeasure and does not denote apassing or failing grade.The “Comment” section containsdetailed comments regardinghis/her oral performance.This guide provides a briefdescription of each score.6Proprietary and Confidential 2013 MasterWord Services

LANGUAGE PROFICIENCY ASSESSMENT RESULTS All Language Proficiency Assessment results are reported in the following format. The language proficiency score is represented according to the guide at the bottom of the report: General Professional, Limited Working (plus) or Elementary (plus). The report also includes the individual’s

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