Firmware Update For The TX-NR609, HT-RC360, HT . - Onkyo
Firmware Update for the TX-NR609, HT-RC360,HT-R690 (HT-S7400/8400 receiver) & HT-R990 (HT-S9400THX receiver)The following outlines the methods to update the firmware via network and via USB storage. Please chooseeither one that suits your condition. Before you start, carefully read the update procedure. It will take about 60minutes to update the firmware.n Update via network ( page 3)You need a wired Internet connection to update the firmware.n Update via USB storage ( page 5)Please prepare a USB storage device such as a USB flash memory stick. You need at least 32 MB of availablespace to update the firmware.Notes Check the network connection before updating. Do not touch the any cable or device connected to the AV receiver during the updating process. Do not attempt to access the AV receiver from your PC while it is being updated. Do not shutdown the power of the AV receiver while it is being updated. The storage media in the USB card reader may not work. If the USB device is partitioned, each section will be treated as an independent device. If the USB device contains a lot of data, the AV receiver may take a while to read it. Operation is not guaranteed for all USB devices, which includes the ability to power them. Onkyo takes no responsibility whatsoever for the loss or damage of data resulting from the use of a USB device with the AVreceiver. Onkyo recommends that you back up your important music files beforehand. If you connect a USB hard disk drive to the USB port, Onkyo recommends that you use its AC adapter to power it. USB hubs and USB devices with hub functions are not supported. Do not connect your USB device via a USB hub. USB devices with security functions are not supported.LimitationofliabilityThe program and accompanying online documentation are furnished to you for use at your own risk. Onkyowill not be liable and you will have no remedy for damages for any claim of any kind whatsoever concerningyour use of the program or the accompanying online documentation, regardless of legal theory, and whetherarising in tort or contract. In no event will Onkyo be liable to you or any third party for any special, indirect,incidental, or consequential damages of any kind, including, but not limited to, compensation, reimbursementor damages on account of the loss of present or prospective profits, loss of data, or for any other reasonwhatsoever.1
Firmware Update for the TX-NR609, HT-RC360,HT-R690 (HT-S7400/8400 receiver) & HT-R990 (HT-S9400THX receiver)We are pleased to offer this firmware update for the best possible performance of your AV Receiver.A firmware update is now available through the Network or USB connections on the TX-NR609, HT-RC360,HT-R690 & HT-R990Information Concerning Firmware Update for Onkyo Network ReceiversOnkyo has discovered there is a possibility of failure when updating receivers to this new firmwarepackage via ethernet in certain network environments. For this reason, we are now only releasing afirmware file for installation via USB port / flash memory device.Should you encounter any difficulties when performing this update, pleasecontact us.We appreciate your understanding and apologize for any inconvenience this issue may cause.Latest Firmware Version: 1141-1700-0010-9107The 10/18/2013 update will address the following: UPDATE AVAILABLE ONLY via USB (US ONLY)1. Corrects lock up failure when using MiCasaVerde Vera Lite controller on the same networkThe 09/11/13 update addresses the following (all above listed models): (Available via USB only)1. Improves picture output of 4K up-scalingThe 06/1/2011 update addresses the following (all above listed models):1. Improves audio/video output in HDMI Through mode2. Stabilizes setting of a static IP address in Network Settings3. Improves audio output when using Audyssey DSXThe 05/12/2011 update addresses the following (TX-NR-609 & HT-RC360):1.2.3.4.Improves the noise with Picture Mode (Edge Enhancement, Custom, Cinema)Improves the picture qualityImproves [NET/USB] playbackEnhances the display on the screen (OSD)The 04/20/2011 update addresses the following (TX-NR-609 & HT-RC360):1. Improves update functionality2. Supports hexadecimal WEP keys in manual setting of UWF-1The 04/01/2011 update addresses the following (TX-NR-609 & HT-RC360):1. Supports UWF-12
2. Improves wireless communicationThe latest update includes all prior updates.We hope you enjoy the improved functionality this update provides to your AV Receiver.3
Firmware Update via NetworkUpdating the Firmware via the NetworkUpdate ProcedureNetworkThe AV receiver allows you to update thefirmware using network connection on the rearpanel.Note1 Press RECEIVER followed by SETUP Make sure your AV receiver and TV are turnedon and an Ethernet cable is connected to the rearpanel of the AV receiver. Never unplug or turn off the AV receiver while itis being updated. Never plug or unplug an HDMI or Ethernet cableduring the update process. Do not attempt to access the AV receiver fromyour PC while it is being updated. Never unplug the power cord during the updateprocess. It takes about 60 minutes to complete thefirmware update. The AV receiver will retain all your settings afterthe update is finished.2345Before you start Set the “HDMI Ctrl (RIHD)” setting to“Off”. Turn off the controller device connected viaEthernet cable. Turn off Zone 2. Stop playback of contents from Internet Radio, iPod/iPhone, USB or servers, etc.674on the remote controller or PressSETUP button on the front panel.The Setup menu will be displayed on theTV screen. The procedures thereafter canalso be performed on the AV receiver byusing its SETUP, arrow and ENTERbuttons.Select “Hardware Setup” and pressENTER.Select “Firmware Update” and pressENTER.Note that the “Firmware Update”option will be grayed out for a shortwhile after the AV receiver is turned on.Please wait until it becomes operable.Select “Via NET” and press ENTER.Select “Update” and press ENTER.The update process will begin.During the update process, the on-screendisplay may disappear depending on theupdated program. When this occurs, youcan still view the update progress on thefront display of the AV receiver. Theonscreen display will reappear after theupdate is complete, and upon turning theAV receiver off and on again.The message “Completed!” appears onthe front display of the AV receiver,indicating that the update has beencompleted.Using ON/STANDBY on the frontpanel, turn off and on the AV receiver.Do not use RECEIVER on the remotecontroller.Congratulations! You now have the latestfirmware installed on your Onkyo AVreceiver.
TroubleshootingTroubleshootingCase 3:If an error occurs during the update process,disconnect then reconnect the AC power cordand try again.Case 4:If an error occurs due to a wrong selection ofinput sources, turn off and on the AV receiver.Then retry the update.Case 5:If you do not have an Internet connection tothe network, please contact Onkyo Support.Case 1:If “No Update” is displayed on the frontdisplay of the AV receiver, it means that thefirmware has already been updated. You donot need to do anything further.Case 2:If an error occurs, “Error!! *-**” is displayedon the front display of the AV receiver.(Alpha-numeric characters on the front displayare denoted by asterisks.) Refer to thefollowing table and take appropriate action.Errors during update via NetworkError CodeDescription*-10, *-20Ethernet cable is not detected.Connect the cable properly. See theinstruction manual for the networkconnection.Internet connection error.Check the following items: Make sure the IP address, subnetmask, gateway address, and DNSserver are configured properly. Make sure the router is turned on. Make sure the AV receiver and therouter are connected with anEthernet cable. Make sure your router isconfigured properly. See theinstruction manual of the router. If your network allows only oneclient connection and there is anyother device already connected,the AV receiver will not be able toaccess the network. Consult yourInternet Service Provider (ISP). If your modem does not functionas a router, you will need a router. Depending on your network, youmay need to configure the proxyserver if necessary. See thedocument provided by your ISP. Ifyou are still unable to access theInternet, the DNS or proxy servermay be temporarily down. Contactyour ISP.Retry the update procedure from thebeginning. If the error persists,please contact Onkyo Support(indicated in the last page) andprovide the error code.*-11, *-13,*-21, *-28Others5
Updating the Firmware via USBUpdate ProcedureThe AV receiver allows you to update thefirmware using network connection on the rearpanel.Note1 Connect a USB device to your PC. If2 Make sure your AV receiver and TV are turnedon and an Ethernet cable is connected to the rearpanel of the AV receiver. Never unplug or turn off the AV receiver while itis being updated. Never plug or unplug an HDMI or Ethernet cableduring the update process. Do not attempt to access the AV receiver fromyour PC while it is being updated. Never unplug the power cord during the updateprocess. It takes about 60 minutes to complete thefirmware update. The AV receiver will retain all your settings afterthe update is finished.there is any data in the USB device,remove it first.Download the firmware file from theOnkyo web site. The file name is asfollows:ONKAVR**** ************.zipUnzip the downloaded file. The followingthree files are created:ONKAVR**** ************.of1ONKAVR**** ************.of2ONKAVR**** ************.of33 Copy the extracted files to the USB45Before you start Set the “HDMI Ctrl (RIHD)” setting to“Off”. Turn off the controller device connected viaEthernet cable. Turn off Zone 2. Stop playback of contents from InternetRadio, iPod/iPhone, USB or servers, etc.676device. Be careful not to copy the zip file.Remove the USB device from your PCand connect it to the USB port on theAV receiver.Make sure the AV receiver and TV areturned on.If the AV receiver is in standby mode,press ON/STANDBY on the AVreceiver to light the front display.Select the USB input source.“Now Initializing.” is displayed on thefront display and then the name of theUSB device is displayed. It takes 20 to30 seconds to recognize the USB device.Press RECEIVER followed by SETUPon the remote controller or PressSETUP button on the front panel.Setup menu will be displayed on the TVscreen. The procedures thereafter can alsobe performed on the AV receiver by usingits SETUP, arrow and ENTER buttons.
Troubleshooting8 Select “Update” and press ENTER.9 Select “Via USB” and press ENTER.10 Select “Update” and press ENTER.1112Case 1:If “No Update” is displayed on the frontdisplay of the AV receiver, it means that thefirmware has already been updated. You donot need to do anything further.Case 2:If an error occurs, “Error!! *-**” is displayedon the front display of the AV receiver.(Alpha-numeric characters on the front displayare denoted by asterisks.) Refer to thefollowing table and take appropriate action.The update process will begin.During the update process, the on-screendisplay may disappear depending on theupdated program. When this occurs, youcan still view the update progress on thefront display of the AV receiver. Theonscreen display will reappear after theupdate is complete, and upon turning theAV receiver off and on again.Do not turn off the AV receiver and donot remove the USB device during theupdate process.The message “Completed!” appears onthe front display of the AV receiver,indicating that the update has beencompleted.Using ON/STANDBY on the frontpanel, turn off the AV receiver andthen remove the USB device.Do not use RECEIVER on the remotecontroller.Congratulations! You now have the latestfirmware installed on your Onkyo AVreceiver. Errors during an update via USBCase 3:Error Code*-10, *-20DescriptionUSB storage device is not detected. Makesure the USB flash memory or USB cable isproperly connected to the USB port. If theUSB storage device has its own powersupply, use it to power the USB storagedevice.*-14An update file is not found in the root folderof the USB storage device, or an update fileis for other model. Retry download followinginstructions at the support website. If theerror persists, please contact Onkyo Support(indicated at the end of this page) andprovide the error code.OthersRetry the update procedure from thebeginning. If the error persists, pleasecontact Onkyo Support (indicated at the endof this page) and provide the error code.If an error occurs during the update,disconnect then reconnect the AC power cordand try again.Case 4:If an error occurs due to a wrong selection ofinput sources, turn off and on the AV receiver.Then retry the update.7
Onkyo Sound & Vision Corporation2-1, Nisshin-cho, Neyagawa-shi, OSAKA 572-8540, JAPAN http://www.onkyo.com/ The AmericasOnkyo U.S.A. Corporation18 Park Way, Upper Saddle River, N.J. 07458, U.S.A.Tel: 800-229-1687, 201-785-2600Fax: 201-785-2650Hours: M-F 9am-8pm/Sat-Sun 10am-4pm EThttp://www.us.onkyo.com/EuropeOnkyo Europe Electronics GmbhLiegnitzerstrasse 6, 82194 Groebenzell, GERMANYTel: 49-8142-4401-0 Fax: 49-8142-4401-555 http://www.eu.onkyo.com/ China, Hong KongOnkyo China LimitedUnit 1 & 12, 9/F, Ever Gain Plaza Tower 1, 88, Container Port Road, Kwai Chung, N.T., Hong Kong.Tel: 852-2429-3118 Fax: 852-2428-9039 http://www.onkyochina.com/ Asia, Oceania, Middle East, AfricaPlease contact an Onkyo distributor referring to Onkyo SUPPORT site. http://www.intl.onkyo.com/support/local support/index.html C) Copyright 2011 ONKYO SOUND & VISION CORPORATION Japan. All rights reserved.8Y1104-20
A firmware update is now available through the Network or USB connections on the TX-NR609, HT-RC360, HT-R690 & HT-R990 Information Concerning Firmware Update for Onkyo Network Receivers Onkyo has discovered there is a possibility of failure when updating receivers to this new firmware package via ethernet in certain network environments.
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