Why The Delivery Approach Matters For IT Initiatives
Avanade Point of ViewWhy the deliveryapproachmatters for ITinitiativesValue-added deliveryThe world is changing. The combination of risingtechnology change and the impact of economic uncertaintyhave altered how businesses utilize third-party IT serviceproviders. But the demands of business remain the same.Vendors must offer speed-to-value, business and technicalinsight, optimal cost, and reduced risk with predictable,high-quality results.Avanade’s delivery approach bridges the gap betweenthese business needs and realizing results, througheffective and consistent use of our delivery methods andtools, and the innovation of our vibrant global deliverynetwork. We call this The Avanade Delivery Model.
Avanade Point of ViewWhy the delivery approach matters for IT initiativesIn today’s rapidly changingbusiness environment,the right delivery approachmattersA decade ago, the IT businesslandscape was dramatically different.With many companies hustling to movetheir development teams offshore,projects revolved around technicalinfrastructure and business systems.In today’s economic environment,companies are looking for new levels ofinnovation from service providers andsystems integrators. There is a greaterfocus on cost and expertise, as well asthe need for a proven, flexible deliveryapproach that adds value.Firms also want to take advantage oftechnology developments and adoptnew business models. They want anorganization that can truly deliver on itspromises; a partner that can help keeppace with the ever-accelerating rate ofchange and work with them to navigatetoward what is best for the future oftheir company.Raising the barTo meet the challenges of today,service providers must “raise the bar”and focus on delivering measurablebusiness results. They must beinnovative in reducing the Total Cost ofOwnership for customers, offering: Speed-to-value—to beat thecompetition Powerful business and technicalinsight—to develop a solution thattruly meets customer needs Reduced risk and predictableresults—to protect business and ITinvestments Optimal cost—to support ongoinggrowthAvanade understands thesebusiness imperatives and offers newlevels of innovation combined with aunique delivery approachEmbracing a consistent delivery modelwhile offering flexible deploymentoptions – on-premise, cloud-based, oroutsourced—allows us to meet ourcustomers’ business needs whereverthey operate.We leverage our industry-leadingMicrosoft experience, global skill base,proven methods and robust tools, andcomprehensive suite of assets (rangingfrom reference architectures toautomation and migration tools) todeliver innovative Microsoft solutionswith value and speed.Collectively, we refer to this approachas The Avanade Delivery Model.To stay at the forefront, business and ITexecutives need to understand theproblem in order to identify the rightsolution and make investments thatimpact the bottom line.The Avanade Delivery ModelOur focus on delivering enterprise solutionsmeans serving our customers with purposewhile generating new ideas and innovation.The Avanade Delivery Model helps uscombine deep Microsoft technology expertisewith insights into how technology impactspeople and processes. This means ourcustomers achieve their business outcomeswith speed, agility, and certainty.John-Paul EdwardsVice President of Global Delivery,Avanade 2012-2013 Avanade Inc. All Rights Reserved.1
Avanade Point of ViewWhy the delivery approach matters for IT initiativesSelecting the best deliveryapproach for your projectand business environmentTwo common approaches to deliveringIT solutions are traditional and agile.Each has distinct strengths andweaknesses depending on projectscope and solution type.Traditional approachTraditional development lays out clearstages and emphasizes the up-frontdefinition of requirements. This easesplanning and supports management ofdelivery risk, especially if there is asignificant outsourcing or offshorecomponent of delivery. Traditional: Works well, particularly in stableenvironments Is appropriate for many large-scaleprojects and programs Has clearly defined end points Is controlled and rigorousYet, many projects evolverequirements throughout thelifecycle—driven by a clearerunderstanding of business needs asthe project progresses. This leads tosome challenges with the traditionalapproach, because it is: Slow and difficult to accelerate Dependent on completion of keymilestones to advance the project Challenging to change course ifbusiness needs shift 2012-2013 Avanade Inc. All Rights Reserved.Agile approachAgile development is a highly iterative,incremental process wherebydedicated customer and project teamswork collaboratively to evolve businessprocess designs. These businessrequirements generally have a limitedview of the end point, whereas intraditional development, the end pointis clearly defined.A key advantage of agile is the abilityto deliver business benefits throughworking software much earlier thanwith traditional, albeit typically insmaller, more focused segments. Agilecan be characterized as: Best developed in short increments Requires significant customerinvolvement working hand-in-handwith developers Appropriate for highly experiencedteams who can work togetherseamlessly Evolves through iteration andconstant refactoring Provides minimal documentationbeyond the codeWhich approach is right?Traditional approaches are excellentwhen the business goals and solutionare clear, but do not supportincremental delivery, quick wins or theearly realization of benefits.2In many cases, the project costs areincurred up front while the benefits areback-end loaded.On the other hand, agile approachesexcel at providing early visualization ofthe end product and demonstratetangible progress in the early stages ofthe lifecycle. However, in complexenvironments or on larger-scaleprojects the inherent fluidity and lack ofrigor can work against production ofthe standardized and field-testedsolutions that are required to drivecross-business improvements.Selecting the right delivery approach isnot binary. Many factors influence thedecision, from system criticality andexperience of the project team, toorganizational culture and frequency ofchange.Avanade can help. Our experienceworking at the forefront with Microsofttechnologies has often requiredcombining the benefits of bothtraditional and agile. More importantly,we take an adaptive approach thatincreases delivery responsiveness andpredictability while maintaining agility.Whether through a traditional or anagile approach, Avanade has a robustand proven set of methods in ourlibrary: Avanade Connected Methods(ACM) . This allows us to providethe best delivery approach for yourproject and business environment.
Avanade Point of ViewWhy the delivery approach matters for IT initiativesACM delivers speed-tovalue and reduced riskThe objective of IT-businessinvestment is to address businessissues. Quick results are neededwithout compromising quality.Consider your investment as businessvalue over time. Many traditionalapproaches result in delivery ofprojects that meet the originalrequirement but may fail to addressbusiness needs as the marketlandscape evolves. Agile projects oftenshow early promise, but don’t drivehard enough to deliver expectedbusiness value and change – a faststart that fizzles out.Experience tells us that IT investmentshould translate into early benefits,albeit with greater cost and deliverycertainty. The delivery approach mustbe adaptable to the end goal.The Avanade Delivery Model and ourlibrary of Avanade Connected Methodsprovide the framework to guidemultidisciplinary teams on how toachieve customer business goals withadaptability and quality.For example, ACM for Agile promotesuser story-driven development andbuilds in enterprise-class discipline tosupport today’s complex projects. Ourmethods for custom, packaged, andinfrastructure solutions also help usstay to the pace of change.ACM provides methods that supportthe most appropriate approach fordelivering a specific project outcome,such as a custom .NET solution, a Dynamics AX or CRM businessprocess, or a collaboration solution using SharePoint .Our delivery model together with ACMallows for incremental delivery within acontrolled development environmentand drives reliability and predictabilityacross the lifecycle.All of our methods are built onexperience from thousands of projectsand incorporate project managementbest practices. 2012-2013 Avanade Inc. All Rights Reserved.3The value of ACM Predictability and reduced risk,bringing you certainty of outcome A flexible, adaptive approach foreither traditional, agile, or a hybridof the two High-quality, engineered Microsoftsolutions with solid foundations Staged results with early benefitsacross the entire project lifecycle
Avanade Point of ViewWhy the delivery approach matters for IT initiativesOvercoming commonIT issues via integrateddelivery toolsConsulting best practices and methodsare only part of the answer. Any IT orsoftware project faces challengingissues that cannot be resolved throughprocess alone: Lack of visibility into true projectstatus. This is primarily a projectmanagement issue that may alsoinvolve the inability to enforceresponsibility, stakeholderinvolvement, and transition points. Ineffective team communication.Coordinating efforts acrossfunctional, geographic, andorganizational boundaries is noeasy task. Balancing business demands withproject risk. Poorly defined andchanging requirements or unclearbusiness objectives increase risk. Unpredictable delivery times andlow quality. Balancing quality,business requirements, budget,and schedule is quite difficult.The Avanade Delivery Modeladdresses these issues byintegrating ACM with the righttoolsAvanade’s use of delivery tools anddevelopment accelerators, based on Microsoft Visual Studio and TeamFoundation Server, helps us managesoftware development and IT initiativesby automating much of the processfrom end to end. We also integrateguidance from the steps of ACM, usingleading-edge Application LifecycleManagement.Our teams use the latest versions ofVisual Studio to support the projectlifecycle, and Team Foundation Serveras a centralized repository for projectartifacts such as work items, workflowand status, requirements and designdocuments, source code withversioning, defect management, andtest and build metrics.By integrating our robust methods withtools we can achieve compellingresults: Tighter collaboration betweenproject and IT teams—betteralignment of the solution with thebusiness. Traceability across the lifecycle,which promotes visibility. Improved project management,through a unified view of projectreporting and tracking. High quality so the final solutionmeets the business requirementsand service standards. Quicker time-to-market due toenhanced efficiency andproductivity. More flexibility to build and adaptthe solution to support potentialchanging business requirements.The result is full traceability acrossthe lifecycle from requirements toimplementation.We want to express our appreciation for the high level ofquality with which Avanade approached our warehouseautomation project. Its careful preparation, strictexecution, relentless testing and swift implementationcontributed in a great deal to the successful delivery ofthis strategic investment at McThree Industries.Luc GhyselinckLogistics and Planning Manager, McThree Industries 2012-2013 Avanade Inc. All Rights Reserved.4
Avanade Point of ViewWhy the delivery approach matters for IT initiativesAvanade people offer powerfulbusiness and technical insightacross the worldThe Avanade Delivery Model isunderpinned by our Global DeliveryNetwork: our people. We have morethan 18 dedicated delivery centersacross the globe offering a variety ofservices and deployment options.Why a global capability makes senseBusinesses are focusing more and moreon using IT and optimized businessprocesses to gain competitive advantage.One way to achieve this end is tostandardize delivery regardless oflocation, for increased productivity,economy of scale and quality—whilereducing cost.Most importantly, the common methods,tools, and architectures of The AvanadeDelivery Model unify these centers andthe 16,000 professionals who run themas a productive and collaborative unit.This allows our customers to source theright skills and services at the right price,wherever they operate.Our Global Delivery Network helps ourcustomers improve productivity, increasebusiness value, mitigate risk and lowerthe cost of delivery.Avanade, a leader in the industrializationof Microsoft solutions, is taking it a stepfurther with our Global Delivery Network.This network spans more than 20countries worldwide; each locationequipped with the most advanced andsecure IT infrastructure in the industrytoday. Every delivery center iscontinuously linked throughout thenetwork to ensure business continuityregardless of the political or economicclimate of any given country. 2012-2013 Avanade Inc. All Rights Reserved.5Avanade offers the flexibility andscale of a global workforce with theconsistency and collaboration of alocal team: Exclusive Microsoft focus –everything we do (training, processes,tools) is focused on Microsoftdelivery. Microsoft is our passion andour proven expertise. Avanade's delivery assets andsolutions - Our collection of solutionsunderpinned by unique methods,tools and accelerators are designedfor enterprise scale deployments. Flexible engagement options Customers benefit from our globalpresence, whatever their budget andgo-to-market needs. Our people – The best and thebrightest on the Microsoft platform.
Avanade Point of ViewWhy the delivery approach matters for IT initiativesWhy Avanade?Align your investmentto business valueSo, why does the delivery approachmatter? Because you need solutions tobusiness problems quickly and at scale.And you want a service provider thatdelivers business value with consistencyand flexibility.Through The Avanade Delivery Modeland our skilled people, we are able toincrease our delivery responsiveness tocater to today’s ever-changing businessenvironment. Speed-to-value: We help you seeresults quickly by investing in reusable assets and collaborationtechnologies. This brings thecollective knowledge of our globalworkforce to your front door. Powerful business and technicalinsight: Our project teams bring youhands-on expertise in implementinginnovative Microsoft solutions. Weapply that experience to your specificbusiness needs. Optimal cost: The efficiency andscale of our Global Delivery Networkcombined with our use of streamlinedmethods and tools helps us deliversolutions at the optimal price point. Reduced risk and predictableresults: Our people use a consistentglobal approach with built-in qualityassurance mechanisms, for greaterconfidence and ‘no surprises’.Avanade has been very, very clever. We knew they couldreach a result on time and on budget. Now we have a finesolution for our business.Palle MogensenProject Manager, ServiceGruppenThe net result of The Avanade DeliveryModel is stronger connections betweenproject goals, investment priorities andbusiness needs. 2012-2013 Avanade Inc. All Rights Reserved.6
Avanade Point of ViewWhy the delivery approach matters for IT initiativesWorking with youWhat allows us to deliver consistent results is the powerful combination of our people, our collaborative culture, and ourproven delivery methods and tools. We call it The Avanade Delivery Model. It’s the way we work with you to assure yoursuccess.The people of AvanadeYou’ll find that three traits distinguish our people.A passion for technology. That passion is highlighted by our unparalleled Microsoft expertise. With 18,000 Microsoftcertifications across our talent pool, we are the best in the business on Microsoft platforms and applications.Real-world expertise. Our consultants are well-versed in the needs of different industries. And our vast experience has givenus a deep understanding of how technology impacts people and processes.Pride in our helpfulness. We know the best consultants are also the best listeners. So we make certain we understand yourvision and then work with you to help you achieve it.Collaborative cultureCollaboration is at the heart of Avanade’s culture. We get results by working closely with each other, with our partners, andwith our customers. We rely on our worldwide network of experts to bring the best ideas, experience and expertise to ourcustomers. We tap the collective insight honed from thousands of successful customer implementations around the world toaddress the toughest challenges.Delivery choices, proven processes, and tested toolsWe are able to function as an integrated global team because our consultants share a common set of tools and training. Thisallows us to provide customers with a consistent experience.Our standard delivery approach and proven processes and tools save time, reduce risk, and help keep expenses down.We’ve made significant investments in robust methodologies, delivery tools, and other assets that enable us to provide aconsistent approach with a common “language” at every engagement. By making the most of existing assets and bestpractices, we help extend your budget and resources. Our flexible deployment options — on-premise, cloud-based, oroutsourced — help IT leaders meet today’s goals and prepare for tomorrow’s opportunities.Delivery and Solution Centers of Excellence across the globeAvanade’s Centers of Excellence bring together our best practices and skills for delivering specific solutions. These combinedforces put us in a unique position to leverage our industry expertise, functional capabilities, alliances, and technology. Forexample, in India, the Center of Excellence is virtually interconnected across 7 locations that incubate technology innovationsto produce tangible results for our customers.We have 18 plus delivery centers across the globe, with more than 16,000 professionals, including sites in Argentina, China,India, Morocco, the Philippines, Slovakia, Mexico, and the U.S.Our business is helping yoursMicrosoft expertise. Proven innovation. Global teamwork. Unending helpfulness. The Avanade Delivery Model puts it alltogether to help companies around the world realize results. We’d love to help you do the same for your business.About AvanadeAvanade provides business technology solutions andmanaged services that connect insight, innovation andexpertise in Microsoft technologies to help customersrealize results. Our people have helped thousands oforganizations in all industries improve business agility,employee productivity and customer loyalty. Additionalinformation can be found at www.avanade.com.North AmericaSeattlePhone 1 206 239 5600America@avanade.comAsia- PacificSingaporePhone 65 6592 2133AsiaPac@avanade.comSouth AmericaSao PauloPhone 55 (11) 5188 3000latinamerica@avanade.comEuropeLondonPhone 44 0 20 7025 1000Europe@avanade.com 2012-2013 Avanade Inc. All rights reserved. TheAvanade name and logo are registered trademarks inthe U.S. and other countries. Other brand and productnames are trademarks of their respective owners.AfricaPretoriaPhone 27 12 622 4400SouthAfrica@avanade.com
integrating ACM with the right Avanade’s use of delivery tools and project development accelerators, based on Microsoft Visual Studio , helps us manage software development and IT initiatives by automating much of the process from end to end. We also integrate guidance from the steps of ACM, using -edge Application Lifecycle Management.
May 02, 2018 · D. Program Evaluation ͟The organization has provided a description of the framework for how each program will be evaluated. The framework should include all the elements below: ͟The evaluation methods are cost-effective for the organization ͟Quantitative and qualitative data is being collected (at Basics tier, data collection must have begun)
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Dr. Sunita Bharatwal** Dr. Pawan Garga*** Abstract Customer satisfaction is derived from thè functionalities and values, a product or Service can provide. The current study aims to segregate thè dimensions of ordine Service quality and gather insights on its impact on web shopping. The trends of purchases have
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Le genou de Lucy. Odile Jacob. 1999. Coppens Y. Pré-textes. L’homme préhistorique en morceaux. Eds Odile Jacob. 2011. Costentin J., Delaveau P. Café, thé, chocolat, les bons effets sur le cerveau et pour le corps. Editions Odile Jacob. 2010. 3 Crawford M., Marsh D. The driving force : food in human evolution and the future.
