The Impact Of Technical Standards On International Project .

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Available online at www.sciencedirect.comScienceDirectInternational Journal of Project Management 35 (2017) 1597 – 1607www.elsevier.com/locate/ijpromanThe impact of technical standards on international projectperformance: Chinese contractors' experienceZhen Lei a,b , Wenzhe Tang a,⁎, Colin Duffield b , Lihai Zhang b , Felix Kin Peng Hui baInstitute of Project Management and Construction Technology, State Key Laboratory of Hydroscience and Engineering, Tsinghua University, Beijing 100084, ChinabDepartment of Infrastructure Engineering, The University of Melbourne, Victoria 3010, AustraliaReceived 23 May 2017; received in revised form 9 September 2017; accepted 12 September 2017Available online xxxxAbstractIn international construction, Chinese contractors encounter an ongoing challenge to achieve expected project cost and time performances. Thisis often attributed to the use of various foreign standards, which are substantially different from Chinese standards. There are limited studies thatinvestigate the reasons why the difference in standards are creating this challenge. This study explores the reason for the difficulties by using amixed method research with survey data collected from construction companies involving 170 experienced managers who were involved in 115international projects. It also involved interviews with an additional 76 managers. The findings confirm that Chinese contractors perceivedsignificant difficulties implementing international projects due to the lack of knowledge of the foreign standards. It is concluded that an enhancedunderstanding of foreign standards, particularly in Middle Eastern countries, will improve cost and time performances in international projects.Strategies of active learning, inter-organizational cooperation and adjustment of talent training mode are suggested for the international contractorsto cope with the issue of standards implementation. 2017 Elsevier Ltd, APM and IPMA. All rights reserved.Keywords: Comparative analysis; Technical standards; Project performance; Perception; Chinese contractors1. Introduction1.1. OverviewOver the last decade, global contractors have greatlyincreased their involvement and contracting revenue (i.e. from 189.4 billion in 2005 to 521.5 billion in 2014) in internationalconstruction markets (Reina and Tulacz, 2015). Chinesecontractors therein are playing an increasingly important roleand accounted for 17.2% of the international market revenue in⁎ Corresponding author at: Institute of Project Management and ConstructionTechnology, State Key Laboratory of Hydroscience and Engineering, TsinghuaUniversity, China, New Hydraulic Building, Tsinghua University, Beijing100084, China.E-mail addresses: twz@mail.tsinghua.edu.cn (W. Tang),colinfd@unimelb.edu.au (C. Duffield), lihzhang@unimelb.edu.au (L. Zhang),kin.hui@unimelb.edu.au (F.K.P. 0020263-7863/00 2017 Elsevier Ltd, APM and IPMA. All rights reserved.2014, acquiring a greater share than any other country'sinternational contractors (Reina and Tulacz, 2015). Accordingto National Bureau of Statistics of China (2016), Chinesecontractors achieved 210 billion overseas contract value in2015, with an average annual growth rate of 12.3% in the lastdecade. They have worldwide business across Asia (44.8%),Africa (35.6%), Latin America (10.6%), Europe (5.7%), NorthAmerica (1.8%) and Oceanic and Pacific Islands (1.4%)according to their reported 2015 turnover (National Bureau ofStatistics of China, 2016).Unlike domestic projects, international projects generallyinvolve participants with different backgrounds and are deliveredin relatively unfamiliar locations (Javernick-Will and Scott,2010). International contractors have to deal with challenges ofinstitutional differences with regards to different regulative,normative and cultural-cognitive institutions in host countriescompared with those in domestic markets (Javernick-Will andScott, 2010; Orr and Scott, 2008). These differences generally

1598Z. Lei et al. / International Journal of Project Management 35 (2017) 1597–1607cause additional transaction costs and misunderstandingsbetween project participants, which may further lead to timedelay and cost overrun (Mahalingam and Levitt, 2007). Manystudies have investigated the issue of institutional differencesin international project delivery. For example, Chua et al.(2003) identified five risk factors, i.e. business environmentdiscontinuity, regulation obstacles, contractual issues, differencesin standards and cultural differences, that can lead to cost overrunin the East Asian construction industry. Han et al. (2007)emphasized the importance of considering market differencesand collecting information of host countries from the biddingstage to achieve good profit in international construction projects.Targeting legal differences, Ling and Low (2007) specificallyinvestigated the legal risks that foreign firms encounter in China.Low and Shi (2001) identified cultural differences betweenSingapore and China associated with the impact of cross-culturaldifferences on Singaporean construction firms' project effectiveness in China.As for Chinese international contractors, institutional differences remain a challenge, particularly differences in technicalstandards (Lu et al., 2009). In different regions or countries, thetechnical standards, e.g., design and construction standards, canvary significantly (Lee et al., 2016; Kwon and Kareem, 2013).Although scholars have noticed the issue of difference instandards in international project delivery (Javernick-Will andScott, 2010; Lu et al., 2009; Chua et al., 2003), there is a lack ofsolid and specific investigation about international contractors'perceptions of standards difference. It is unclear whether thestandards difference can affect the overall project performance ofinternational contractors. Based on an empirical survey fromChinese contractors, this study aims to explore the difficulty levelof standards implementation perceived by the contractors and theeffect of use of standards on overall project performance. Projectperformances by using Chinese and foreign standards wereanalyzed by adopting a comparative test. Project performancesby using foreign standards were further compared betweendifferent regions and different industry sectors. Current views areconsidered in the following literature review. This is followedin the paper by the research questions and hypotheses, researchmethodology and results.1.2. Literature reviewTechnical standards, establishing the engineering and technicalrequirements for processes, procedures and methods, are important parts of knowledge about local institutions that contractorsshould be familiar with in international business (Yates andAniftos, 1997; Javernick-Will and Scott, 2010). Technicalstandards from different regions can be substantially different,as the development of technical standards is mostly promotedin a specific country or based on a regional perspective andcorresponds to local environmental, technical, legal, cultural andbeneficial features (Lane, 1997; Yates and Aniftos, 1997; Geels,2004; Blayse and Manley, 2004). For example, Lee et al. (2016)pointed out that the US standards about wind loads for the designof pipe-rack structures respectively display about 15% and 25%smaller than the Korean and Euro standards. As with Chinesecontractors going globally, more and more Chinese experts andscholars have noticed the difference between Chinese standardsand foreign standards, including design standards, constructionstandards, standards for building materials and components andstandards for mechanical and electrical equipment (Gu et al.,2014; Qu, 2013; Tao, 2016; Yan, 2012; Xue, 2006). Table 1details some examples of the more commonly required technicalstandards in the construction industry.Chinese standards were established based on former SovietUnion construction system and can be rather different with theother widely used standards in the world, e.g., American standards,British standards and French standards (Lu et al., 2009). Theestablishment of Chinese standards system was dominated bygovernment with the characteristics of a planned economy.For example, each sector (e.g., houses, roads, railway, hydraulicengineering, etc.) of the civil engineering industry in China hastheir own standards for concrete structure design and construction.In contrast, the widely used foreign standards systems such asAmerican and European standards are developed and promotedmainly by industrial force with the principle of voluntariness. Thishelps western standards such as European concrete standards andAmerican Concrete Institute standards as they consider a widerange of applications and show stronger versatility (Yan, 2012).The requirements of procedures, methods and value of specificparameters between Chinese standards and foreign standards canalso be significantly different. For example, American and Chinesestandards for design of hydraulic concrete structures (see examplesin Table 1) are different in partial coefficients for structural design,design load combinations, minimum requirements of concretestrength, and minimum ratio of reinforcement. The road designstandards from America and China (see examples in Table 1)are different in road classification, design vehicle dimensions,consideration of human factor, consideration of traffic volumesand traffic characteristics and sight distances. American concretetesting uses cylindrical or beam specimens, while Chineseconcrete testing uses cubic or cuboid specimens. American andChinese standards for concrete construction (see examples inTable 1) are also different in preparation for concrete placement,batching methods, transportation limits, compaction, curing andprotection of works. Chinese and foreign standards for materialsand equipment (see examples in Table 1), which are related topurchasing activities in international projects, can also be differentin the likes of: product classification, quality requirements andtesting methods.The impact of technical standards on companies' internationalbusiness can be complex. Mangelsdorf (2011) found that pureChinese standards have negative influences while Chineseinternational standards have positive influences on Europeanexports. This finding indicates that the effect of standards oninternational trade is related to the uniformity of domesticand foreign standards. The difference in technical standardscan play a role of technical barriers for firms' internationalbusiness. Chen et al. (2006) also found that technical standards indeveloped countries reduce companies' export in developingcountries. The difference in standards can raise the costof companies' export activities and reduce the likelihood ofexporters' market entry (Chen et al., 2006). However, Marette

Z. Lei et al. / International Journal of Project Management 35 (2017) 1597–16071599Table 1Some examples of commonly required technical standards in the construction industry.Standards referenceNameSourceDesign standardsDesign for hydraulic concrete structuresEM 1110-2-2014-03Strength design for reinforced-concrete hydraulic structuresACI 318M-11Building code requirements for structural concrete and commentaryDL/T 5057-2009Design specification for hydraulic concrete structuresDesign for roadsAASHTO GDHS-6:2011A policy on geometric design of highways and streetsJTG D20-2006Design specification for highway alignmentCJJ 193-2012Code for design of urban road alignmentCJJ 37-2012Code for design of urban road engineeringConstruction standardsConcrete making and curingASTM C31/C31M-15SL 352-2006DL/T 5150-2001Concrete constructionACI 207.5R-11ACI 304R-00ACI 309.5R-00DL/T 5112-2009DL/T 5144-2015SL 677-2014Underground constructionEM 1110-2-2901DL/T 5099-2011JTG F60-2009USACE, U.S.A.ACI, U.S.A.NEA, ChinaAASHTO, U.S.A.MT, ChinaMHURD, ChinaMHURD, ChinaStandard practice for making and curing concrete test specimens in the fieldTest code for hydraulic concreteTest code for hydraulic concreteASTM, U.S.A.MWR, ChinaSETC, ChinaReport on roller-compacted mass concreteGuide for measuring, mixing, transporting, and placing concreteCompaction of roller-compacted concreteConstruction specification for hydraulic roller compacted concreteConstruction specification for hydraulic concreteConstruction specification for hydraulic concreteACI, U.S.A.ACI, U.S.A.ACI, U.S.A.NEA, ChinaNEA, ChinaMWR, ChinaTunnels and shafts in rockTechnical specification for excavation of underground works on hydraulic structureTechnical specification for construction of highway tunnelUSACE, U.S.A.NEA, ChinaMT, ChinaStandards for building materials and componentsCementASTM C150/C150M-16Standard specification for Portland cementASTM C1157/C1157M-11Standard performance specification for hydraulic cementASTM C1329/C1329M-15Standard specification for Mortar cementGB 175-2007Common Portland cementBuilding hardwareBS EN 13126-1:2011Building hardware. Hardware for windows and door height windows. Requirements and testmethods. Requirements common to all types of hardwareJG/T 212-2007Building hardware for windows and doors - General requirementsStandards for mechanical and electrical equipmentHydraulic turbines, storage pumps and pump-turbinesNF C55-401Field acceptance tests to determine the hydraulic performance of hydraulic turbines, storagepumps and pumps-turbinesIEC 60193Hydraulic turbines, storage pumps and pump-turbines - Model acceptance testsGB/T 15613.1-2008Model acceptance tests of hydraulic turbines, storage pumps and pump-turbines. Part 1:GB/T 15613.2-2008General rules. Part 2: Main hydraulic performance test. Part 3: Additional performance testGB/T 15613.3-2008Road monitoring deviceASTM E2300-09Standard specification for highway traffic monitoring devicesGB/T 18567-2010Surveillance and control system configuration for freeway tunnelJT/T 965.1-2015Test method for expressway surveillance and control system software. Part 1: Function testing.JT/T 965.2-2015Part 2: performance testingASTM, U.S.A.ASTM, U.S.A.ASTM, U.S.A.AQSIQ, ChinaU.K.MHURD, ChinaFranceIECAQSIQ, ChinaASTM, U.S.A.AQSIQ, ChinaMT, ChinaNote: AASHTO: American Association of State Highway and Transportation Officials; ACI: American Concrete Institute; ASTM: American Society for Testing andMaterials; AQSIQ: General Administration of Quality Supervision, Inspection and Quarantine; IEC: International Electrotechnical Commission; MHURD: Ministryof Housing and Urban-Rural Development; MT: Ministry of Transport; MWR: Ministry of Water Resources; NEA: National Energy Administration; SETC: StateEconomic and Trade Commission; USACE: United States Army Corps of Engineers.and Beghin (2010) pointed out that the restriction of technicalstandards on foreign firms' international business also depend onthe companies' own efficiency or capability. When foreigncompanies are more capable and efficient, the protectionism ofstandards will not exist and the difference in standards will notraise additional cost for them (Marette and Beghin, 2010).Maskus et al. (2000) claimed that there was a lack of studieson how companies in developing counties respond to thedifference between domestic and foreign standards when enteringinternational markets. This research gap still exists in theinternational construction industry. As Chinese contractors areplaying a significant role in international construction markets,

1600Z. Lei et al. / International Journal of Project Management 35 (2017) 1597–1607their perceptions of the difference in standards and the extent towhich their overseas project implementation can be affected bythe standards difference are still unclear.1.3. Research questions and hypothesesTo understand the influence of standards implementation onproject performance of Chinese international contractors, thisstudy needs to answer the following questions: What are Chinese contractors' perceptions of the differencein standards when delivering international projects? Do theyperceive significant difference in implementing foreignstandards and Chinese standards in overseas projects? What are Chinese contractors' overall project performances?Does the adoption of standards affect Chinese internationalcontractors' overall project performances? When using foreign standards, is there difference aboutChinese international contractors' overall project performancesin different regions? When using foreign standards, is there difference aboutChinese international contractors' overall project performancesfor different industry sectors?Foreign standards can be substantially different from Chinesestandards not only in specific requirements but also in theunderlying philosophical approach. Thus, it can be very difficultfor Chinese contractors to adapt to the implementation of foreignstandards. Once the difference in standards has been identified,contractors require additional resources to address the differencesyet they still often encounter issues such as: errors requiringrework, delays as staff learn new practices and adapt to unfamiliarstandards. These additional inputs and encountered issues canimpede the achievement of overall project performances.Although Chinese contractors have strong commercial backingand enjoy an advantage of relatively cost effective workforce andmaterials, they are criticized for their poor efficiency of projectmanagement (Lu et al., 2009). Chinese contractors may not becompetent enough to overcome the challenge of difference instandards by adjusting their management in a timely way. Thus,two hypotheses are proposed.H1. When delivering international projects, Chinese contractorsperceive greater challenges in the implementation of the foreignstandards in comparison to the use of Chinese standards, inthe areas of (a) design standards; (b) construction standards;(c) standards for building materials and components and(d) standards for mechanical and electrical equipment.H2. The overall project performances (a) cost, (b) quality and(c) time of Chinese international contractors using Chinesestandards are better than those using the foreign standards.Apart from technical standards, other factors such as naturalenvironment, social culture, political and economic conditionscan also affect project delivery. In different regions, projectperformances of Chinese contractors can be different. Inaddition, as different industry sectors have different technicaland managerial requirements, contractors' project performancesfor different sectors can be different. Thus, another two hypotheseswere proposed.H3. When using foreign standards, the overall project performances (a) cost, (b) quality and (c) time of Chinese internationalcontractors are regionally dependent, considering (i) SoutheastAsia vs. Sub-Sahara Africa; (ii) Southeast Asia vs. GreaterMiddle East and (iii) Sub-Sahara Africa vs. Greater MiddleEast.H4. When using foreign standards, the overall project performances (a) cost, (b) quality and (c) time of Chinese internationalcontractors are dependent on the types of projects, consideringpower projects vs. transport and general building projects inthe regions of (i) Southeast Asia; (ii) Sub-Sahara Africa and(iii) Greater Middle East.2. Research methodologyThe aim of this study is to investigate international contractors'perceptions of standards difference and to analyze its effect onoverall project performance. To test the hypotheses, a mixedmethod combining quantitative and qualitative approaches wasused (Creswell, 2013). The quantitative analysis using comparative tests presents the overall outcomes of Chinese contractors'standards implementation in overseas market. The qualitativeanalysis, done using interviews helps understand their overseasstandards practice more specifically. The mixed methodsapproach helps draw a holistic picture of Chinese contractors'implementation of technical standards in international projects.2.1. Data collectionA co

ACI 304R-00 Guide for measuring, mixing, transporting, and placing concrete ACI, U.S.A. ACI 309.5R-00 Compaction of roller-compacted concrete ACI, U.S.A. DL/T 5112-2009 Construction specification for hydraulic roller compacted concrete NEA, China

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