Reckon Installation Switcher User Guide

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Reckon 2020 Installation Switcher GuideReckon Installation SwitcherInformationPlease DO NOT install Reckon Personal 2020 (RAP 2020) on a computer that already has earlierreleases of Reckon Personal (RAP) products installed without the use of Reckon InstallationSwitcher.The 2020 switcher has been updated to work with Windows 7, Windows 8, Windows 8.1 andWindows 10.Please follow the instructions carefully to avoid corrupting the existing Reckon Personal installationsyou already have on your PC:It is recommended that only one Reckon Personal/Quicken Personal product of the same year is tobe installed for version 2007 and later. (2006 or earlier versions are to be installed as normal)Also when installing RAP, as a general rule do not install in a folder that is already used by anotherReckon Installation Switcher snapshot. Make sure that you install RAP in a new folder.OTHER INFORMATIONQuicken Personal products refer to previous CashBook releases, previous Quicken Personalreleases, Quicken Personal Plus releases and previous Quicken Home & Business release.Quicken 2012 refers to Quicken Personal 2012, Quicken Personal Plus 2012 or Quicken Home andBusiness 2012.Reckon Personal products refer to Reckon Personal range for 2020, 2019, 2018, 2017, 2016,2015 and, 2013 and previous releases of Quicken Personal products.Note: If you do not have access to older version of Reckon Personal (RAP) or having a problem toinstall an older version of RAP/Quicken Personal from CD. You can also download from the member’swebsite http://members.reckon.com/Login.aspx Login to members website, click DownloadSoftware under Partner Tools and scroll the page to locate Past Version of Reckon Software thendownload the version of Reckon Accounts / Quicken Personal as required.Page 1 of 10

ContentsReckon 2020 Installation Switcher Guide .1Reckon Installation Switcher Information .1Contents .2New Users of Reckon Personal .3Install Reckon Personal 2020 .3Install Reckon 2020 Installation Switcher .3Create a snapshot of RAP 2020 .3Using Reckon Installation Switcher .4Create more snapshots of Reckon Personal products .4New Users of Reckon Installation Switcher .5Install Reckon Installation Switcher .5Create a snapshot of your current version of Reckon Personal .5Install Reckon Personal 2020 .6Create more snapshots of Reckon Personal products .6Existing Users of Reckon Installation Switcher .7Uninstall the previous version of Installation Switcher .7Install Reckon Installation Switcher for 2020.7Install Reckon Personal 2020 .7Create a snapshot of RAP 2020 .8Create more snapshots of Reckon Personal products .8Using Reckon Installation Switcher .9Move between different versions of Reckon Personal products .9Saving changes in the Reckon Personal product environment .9Uninstalling and Reinstalling RAP 2020 .9Page 2 of 10

Please use the following instructions if you do NOT have a previous versionof Reckon Personal or the Installation Switcher installed on your PC.NOTE: For Quicken 2007, 2008, 2009, 2010, 2011, 2012 and RAP 2013,2015, 2016, 2017, 2018, 2019 follow the same instructions as Reckon Personal2020.New Users of Reckon PersonalInstall Reckon Personal 20201. Install RAP 2020 by downloading from Members Site and following the screeninstructions.2. Activate your Reckon Personal product by clicking on the RAP 2020 icon onyour desktop.Install Reckon 2020 Installation Switcher1. Download the software from the link provided.2. Run the Reckon Installation Switcher 2020.exe to install the Reckon2020 Installation Switcher and follow the installation prompts.Create a snapshot of RAP 20201. Exit Rap if it’s open.2. Open the Reckon 2020 Installation Switcher, go to the Start menu,click All Programs and then click Reckon Installation Switcher ordouble-click the desktop icon.3. Click Take a Snapshot in the Reckon 2020 Installation Switcher.4. Select the version, level of the Reckon Personal product you are currentlyusing, e.g. Personal, Personal Plus or Home & Business. (Note: there is noPersonal level for 2020)5. Select the country, e.g. Australia.6. Browse to find the executable path of this Reckon Personal product.Default installation locations:C:\Program Files (x86)\Reckon Accounts Personal\qw.exe (64 bits OS)C:\Program Files\Reckon Accounts Personal Personal\qw.exe (32 bits OS)7. Find the qw.exe file and click Open.8. Click OK in the Take a Snapshot window and save the sn a p shot.9. Click Clean Environment.10. Close the Reckon 2020 Installation Switcher.Page 3 of 10

Using Reckon Installation SwitcherOnce you have saved the version of Reckon Personal product in your ReckonInstallation Switcher, you need to:1. Open the Reckon Installation Switcher.2. Select the version of Reckon Personal product you want to run.3. Click on Run in a clean environment to be able to run the version of ReckonPersonal product you want to use.If you require more snapshots do the following:Create more snapshots of Reckon Personal productsIf you are installing 2007 or later versions of Reckon Personal productsincluding Reckon Personal 2020, you can install only one Reckon product for agiven year, e.g. If you already had Reckon Accounts Home & Business 2018saved as a snapshot, you will not be able to install Reckon 2018 PersonalPlus.However, you can still install Reckon Personal versions of a different year, e.g. 2007,2008, 2009, 2010, 2011, 2012, 2013, 2015, 2016, 2017, 2018 and 2019 in a differentdirectory as follows:1. Install Reckon Personal by inserting the CD and following the screen instructions.2. Activate your Reckon Personal installation by double-clicking the ReckonPersonal icon on your desktop.3. Repeat the same steps under Take a Snapshot of Reckon Personal.If you are installing Reckon Personal 2006 or earlier versions do the following:1. Install Reckon Personal by inserting the CD and following the screen instructions.2. Run Reckon Personal by double-clicking the Reckon Personal icon on your desktop.3. Activate your Reckon Personal version.4. Exit Reckon Personal.5. Repeat the same steps under Take a Snapshot of Reckon Personal.Page 4 of 10

New Users of Reckon Installation SwitcherPlease use the following instructions if you do have a previous version ofReckon Personal product but do NOT have the Reckon Installation Switcherinstalled on your PC.Install Reckon Installation Switcher1. Download the software from the link provided.2. Run the Reckon Installation Switcher2020.exe to install theReckon Instal all RAP 2020 snapshot that you want to use, do the following:1.2.3.4.Open Reckon Installation Switcher.Click Clean Environment.Close Reckon Installation Switcher.Re-Install RAP 2020 in the directory where RAP 2020 exists (not theuninstalled path) and make a note of the Reckon version levels (Home& Business, Personal Plus or Personal) you are installing over.Page 9 of 10

5.6.7.8.9.Open Reckon Installation Switcher.Select the Reckon Personal version you have installed over.Select Update Snapshot.Click Clean Environment.Close Reckon Installation SwitcherImportant! If you do not follow all these instructions, your RAP 2020snapshots will fail!Please Note:Even though you have uninstalled your RAP, snapshots taken will still show in theReckon Switcher Available Environments window.How to Delete Snapshots taken using the Reckon Installation Switcher andnot show in the “Available Environments” after uninstalling RAP.1. Close RAP and Reckon Installation Switcher if its open.2. Go to the Snapshot Environment location and open the “Envs” folder.Default folder location:Reckon Switcher 2013, 2015, 2016, 2017, 2018, 2019, 2020C:\Program Files (x86)\ Reckon Installation Switcher\Envs - (64 bit OS)C:\Program Files\ Reckon Installation Switcher\Envs - (32 bit OS)Reckon Switcher 2016C:\Program Files (x86)\Reckon Limited\Reckon Installation Switcher\Envs - (64 bit OS)C:\Program Files\Reckon Limited\Reckon Installation Switcher\Envs - (32 bit OS)Quicken 2012 and below versionC:\Program Files (x86)\Quicken Installation Switcher\Envs - (64 bit OS)C:\Program Files\Quicken Installation Switcher\Envs - (32 bit OS)3. Delete the Snapshot folder of the RAP version you wish to delete.4. Open the Reckon Installation Switcher, and the uninstalled RAP is no longer showing.Known Issue when using The Reckon Installation Switcher1. Getting the message “Online information setup is missing. Please tryreinstalling the application to resolve the issue.”Click the link to resolve the issue.http://kb.reckon.com.au/issue view.asp?ID 56032. Activation Window opens when launching RAP using the Reckon InstallationSwitcher.Click the link to have the issue resolved.http://kb.reckon.com.au/issue view.asp?ID 5603Page 10 of 10

Quicken 2012 refers to Quicken Personal 2012, Quicken Personal Plus 2012 or Quicken Home and Business 2012. Reckon Personal products refer to Reckon Personal range for 2020, 2019, 2018, 2017, 2016, 2015 and, 2013 and previous releases of Quicken Personal products. Note: If you do not have access to older version of Reckon Personal (RAP) or .

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