The Food & Beverage Industry - SLI Systems

IndustryBriefSite Search, Navigation, Recommendations,Merchandising, SEO & Mobile Solutions forThe Food & Beverage IndustryWith 600 billion a year in sales, the food and beverage industry is thelargest retail category in the U.S. – yet only 1 percent of food and beveragesales occur online. The opportunity for e-commerce growth in this industryis immense. As consumers increasingly move their shopping online, food andbeverage retailers must be prepared to meet new preferences head on.One segment gaining significant traction is online grocery. According to BI(Business Intelligence), online grocery sales will grow at a compound annual growth rate (CAGR) of 21.1% through 2018, reaching nearly 18 billionper year. Additionally, new models such as subscription prepared meals arealso disrupting the industry and impacting the way people shop for co.uk

Entice Your Customers with Relevant Search ResultsSLI Systems’ leading e-commerceacceleration solutions help food andbeverage retailers create enticing onlineshopping experiences that are engaging,beautifully designed, and focus on thecustomer experience to ease the transitionfrom browser to buyer.Relevant product images are displayedin a drop down under the search bar asusers enter search termsShow Mouth-Watering Images(Even As Shoppers Type Search Terms)Since online visitors cannot smell or taste your delicious food items, eye-catching presentations of food become even moreimportant. You can quickly grab a visitor’s attention with delectable images as early in the customer journey as when a shopper begins typing in the search box. With SLI Rich Auto Complete , relevant product images are displayed in a drop downunder the search bar as users enter search terms. This functionality helps visitors quickly identify products they are lookingfor, and has proven to dramatically increase conversions as much as 10x.Ensure Shoppers Can Find the Item(s)They’re Looking ForMore and more visitors are entering food andbeverage sites through product pages (versusthe homepage) from organic search or paid ads.Because shoppers may enter the site through aproduct page that doesn’t contain what they want,the best way to keep them on your site is by showingthem items related to their original search withSLI Dynamic Product Banners . By displayingcentrally located merchandising banners, a visitorwho doesn’t find the exact product on the first try ismore likely to click on one of the related productson a banner and complete a purchase.Suggest Pairing Recommendations & OtherRelevant ProductsLearning Recommendations provides contextually relevantproduct suggestionsOne of the most effective ways to increaseconversions is to provide online visitors with productsuggestions that are always relevant. Using learning technology that continually improves relevancybased on actual shopper activity, you can showvisitors the products that are most likely to be pairedor purchased in their situation. According to SLIresearch, about 25% of site visitors will click on asearch suggestion. SLI Learning Recommendations provides contextually relevant product suggestionswhile increasing up-sell and cross-sell opportunities.

Offer a Large Selection with RefinementsA major advantage to online food andbeverage shopping is the massive selectionof products. According to BI, only 15% of U.S.adults have purchased general food itemsonline, but 25% said they have shoppedonline for specialty food and beverages thatare difficult to find elsewhere. With many options available to visitors, the availability ofdetailed search refinements can help themzero in on the right items and buy whatthey came for.Tag Products to Fit Today’s DietDetailed search refinements can helpthem zero in on the right items and buywhat they came forGluten free. Vegan. Low sugar. Low salt.Consumers are increasingly interested inbuying food that matches specific diets andlifestyles. Make sure food and beveragesare properly tagged with these dietaryinterests to ensure shoppers can find theitems that meet their food requirements.E-commerce retailers risk losing loyalbuyers by not offering them the ability tosearch by diet.Boost SEO, Attract More VisitorsSEO (search engine optimization) is a critical part of any effort to generate qualified traffic online. Ensure your site has the bestvisibility for the thousands of keywords that are relevant to your customers’ searches. SLI Site Champion leverages your visitors’ site search activity and dynamically creates optimized landing pages to complement your SEO efforts. This is particularlyeffective for long-tail search terms that don’t get enough attention and tend to drive higher-converting traffic to the site.Dynamically creates optimized landingpages to complement your SEO efforts

Build Enticing Seasonal Landing PagesRobust landing page experiences can be moreeffective and better converting than thumbnail galleries. Examine your site search reports to identify themost popular searches and consider whether you canprovide a better experience by having a dedicatedsearch results page instead. For instance, for popularholidays and seasons, redirect users to specific landingpages tailored to seasonal keywords.Show Ratings and ReviewsMany shoppers place high value on the opinions andfeedback of other people who have shopped forsimilar products. Most retailers now collect and display ratings and reviews for the products they stock.Since reviews have a positive impact on conversionrates, display the average rating in search result cellsto help visitors determine if they want to know moreabout a product.For popular holidays and seasons, redirectusers to specific landing pages tailored toseasonal keywordsShare Delicious RecipesCustomers may have a hard time making a decisionwhen faced with too many choices. Refinements bysize, style or even age can help users sort andnarrow down products by their personal preferences.SLI Systems can customize your refinements to theparameters you wish to offer customers, establishinga powerful personal experience between your brandand consumers. Boden.co.uk offers customers theability to refine by body shape or review, giving shoppers a highly-personalized experience.Make Your Products and Info Available AnywhereBy offering recipes, youpresent your company asan expert resourceRecipes offer your customers the experience oflearning how to make a new dish; plus it’s a way toshowcase the value of your products and increasesales. By offering recipes, you present your companyas an expert resource. And when your site sells theitems that are on the ingredients list, customers wanting to make that recipe are more likely to buy.

Leverage Image-Rich Social MediaNearly three-quarters of online adults reported usingsocial networking sites. Make sure to include socialsharing buttons in search results blocks as some sites,like Pinterest, have contributed to major increasesin site traffic and sales through referrals. In the foodindustry, it’s a good practice to cater to social mediafans with high-quality photo content that’s perfect forsharing. Visitors may find products or recipes with highratings, see that they have been pinned to Pinterestmore than 1,000 times, and feel compelled to share itthemselves. Just sit back and watch your food go viral.Some sites, like Pinterest, have contributed tomajor increases in site traffic and sales throughreferralsGo Mobile, Make the Search Box ProminentReach your customersanywhere with a mobileoptimized siteEvery day more and more consumers use mobiledevices to make online purchases. Create a streamlined mobile experience so your customers can easilyfind and purchase items anytime, anywhere. Whetheryou choose a browser-based or app-based mobilesite, the search box should be even more prominentthan its location on your website – preferably at thetop of the page. Not many navigation options exist ona mobile site, so search is the main way to navigate.SLI Systems’ mobile solutions allow for a smooth userexperience with a design tailored to your brand.Deliver a Standout Shopping ExperienceAs you can see, there are many ways to ensure your food and beverage site stands out from the rest. Whether your customers want toorder a birthday cake for mom, a chef-prepared meal for dinner or a special bottle of wine for the weekend, the e-commerce solutionsmentioned above will give them a satisfying shopping experience. Contact SLI Systems to learn more about learning-based search,navigation, recommendations, merchandising, mobile and SEO solutions that contribute to the success of top food and beverage sitesaround the world.About SLI SystemsSLI Systems enables the world’s leading e-commerce retailers to increase sales by connecting shoppers with the products they aremost likely to buy. With proven search technology that learns from the activity of real site visitors, SLI delivers SaaS-based site search,navigation, merchandising, mobile, recommendations and SEO solutions that arm retailers with the tools they need for rapid growth.To learn more visit sli-systems.com, sli-systems.com.au or sli-systems.co.uk. 2015 SLI SYSTEMS

With 600 billion a year in sales, the food and beverage industry is the largest retail category in the U.S. yet only 1 percent of food and beverage sales occur online. The opportunity for e-commerce growth in this industry is immense. As consumers increasingly move their shopping online, food and