Guide To Food And Beverage Manufacturing In Ontario 2015

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GUIDE TO FOOD AND BEVERAGEMANUFACTURING IN ONTARIO2015

AcknowledgementsThe Business Development Branch at the Ontario Ministry of Agriculture, Food and Rural Affairsacknowledges all those individuals who worked on putting this resource together, both in theOntario Public Service and in the food manufacturing sector in Ontario. There are too many tomention here however, their dedication, hard work and commitment are greatly appreciated.DisclaimerContentThis resource is provided as a public service. Although we endeavor to ensure that theinformation is as current and accurate as possible, errors do occasionally occur. Therefore,we cannot guarantee the accuracy of the information. Readers should where possible verifythe information before acting on it.External LinksThere may be websites linked to and from this resource that are operated or created by or fororganizations outside of the Government of Ontario. Those organizations are solely responsiblefor the operation and information (including the right to display such information) found ontheir respective websites. These linked websites may or may not be available in French.The linking to or from this site does not imply on the part of the Government of Ontarioany endorsement or guarantee of any of the organizations or information (including theright to display such information) found on their respective websites.The Government of Ontario does not assume and is not responsible for any liability whatsoeverfor the linking of any of these linked websites, the operation or content (including the rightto display such information) of any of the linked websites, nor for any of the information,interpretation, comments or opinions expressed in any of the linked websites. Any commentsor inquiries regarding the linked websites are to be directed to the particular organizationoperating the website.Published by the Ontario Ministry of Agriculture, Food and Rural Affairs Queen’s Printer for Ontario, 2015Toronto, CanadaISSN 2369-503X (Online)ISSN 2369-646X (Print)

IntroductionWelcome to the 2015 edition of the Guide to Food and Beverage Manufacturingin Ontario.Congratulations on being part of Ontario’s foodprocessing sector. The largest in Canada, the sectoremploys over 100,000 people across the province.1This guide is just one of many resources that theOntario Ministry of Agriculture, Food and RuralAffairs (OMAFRA) offers individuals and businessesstarting or growing a food processing business. Ifyou are new to food processing in Ontario youmay find it useful to download and print this guidein its entirety. If you have an established foodprocessing business and are looking for specificindustry information then print the sections thatare of particular interest to you.OMAFRA has partnered with the Province ofNova Scotia to produce this guide. The guidereflects the advice, knowledge and experienceof many successful food sector entrepreneursand business development experts.Whether you are new to the food industry andstarting a new business, or are consideringexpanding your existing operation, you willfind information and easy-to-follow tools andtemplates to help you: Plan for your food processing business’sstart-up and ongoing success Take your product from concept to market Set your product’s price Find and sell to customers Learn about the programs, services andresources that are available to food processingbusinesses in OntarioGood luck as you build and grow your foodprocessing business. Whatever your growth,investment or export goals, OMAFRA’s BusinessDevelopment Branch has the knowledge,connections and resources to help you succeed.To learn more about any of the topics inthis guide and other resources for foodprocessing businesses, please visit ourwebsite https://Ontario.ca/foodbusiness.1Ontario news release. September 13, 2013. ntarios-food-processing-sector.htmlAccessed January 18, 2015i

Table of ContentsSECTION 1:STARTING YOUR BUSINESS WITHA PLAN AND SUPPORT. 1Is Entrepreneurship Right for You?. 2Business Development Centresand Consultants. 2Seminars and Workshops. 2Formal Training. 3Job Shadowing. 3Business Incubators. 3Resources for Young Entrepreneurs. 3Resources for Aboriginal Businesses. 3Why You Need a Business Plan. 4Key Elements of Your Business Plan. 4Researching Information forYour Business Plan. 6The Small to Mid-sized Manufacturing Stage(Sales under 10 million per year). 15The Large or MultinationalEnterprise Stage. 16Idea Generation: Don’t Stop at One Idea. 16Section 2.1: Setting up Your Business. 18Different Types of Businesses. 18Registering Your Business. 18Liability and Insurance. 19Strategic Planning(Vision, Mission, Values). 19SECTION 3:FINANCING YOUR FOOD ANDBEVERAGE BUSINESS.22The Two Basic Types of Financing. 23Finding Support. 7Key Information to Prepare for Financing. 23Industry Associations. 7Where to Find Funding Sources. 25Advisory Board/Food Industry Mentors. 7Peer Networks. 8On-Farm Value-Added Productsor Services. 8SECTION 4:DEVELOPING YOURPRODUCT PROTOTYPE.28Preparing for Prototype Testing. 29SECTION 2:STAGES OF BUSINESS GROWTH.10Doing Your Prototype Testing. 30The Microbusiness Stage(Sales under 25,000 per year). 11Protecting Your Idea. 32The Cottage Industry Stage(Sales under 250,000 per year). 12Section 4.1: Manufacturing Your Product. 33The Emerging Business Stage(Sales under 2 million per year). 13Co-Packing Your Product. 37iiProduct Specification Documents. 31Product Costing Models. 33Checklist of Questions to ask a Co-Packer. 40

Setting-up your Manufacturing Facility. 40Provincial Food Safety Regulations. 72Finding the Right Equipment. 42Other Provincial Regulations. 73Inventory Management. 42Municipal Regulations. 74Section 4.2: Ingredients and Supplies. 46United States Regulations. 75Ingredient Certification. 47Section 4.6: Food Packagingand Labelling. 76Supply Management Systems. 48The Ideal Food Package. 76Where to Buy Ingredients and Supplies. 46Section 4.3: Food Preservationand Processing. 49Chemical Processing Methods. 50Physical Processing Methods. 51Packaging Methods. 54Hurdle Processing. 55Batch versus Continuous Processing. 56Packaging Sources. 77Packaging Design and Materials. 77Food Labelling. 82Nutrition Labelling. 82Health Claims. 83Marketing Nutrition. 83U.S. Food Labelling. 84Why Be Concerned About Food Safety?. 57SECTION 5:MARKETING.86Who is Responsible for Food Safety?. 59The Marketing Plan. 87Why Implement a Food Safety Program?. 59Developing Your Promotional Plan. 87What is a Food Safety Program?. 60Section 5.1: Placing Your Product(distribution). 96Section 4.4: Food Safety. 57Elements to consider when developingGood Manufacturing Practices. 60Product Recalls and Traceability. 62Selling (Direct and Indirect),Wholesalers, and Brokers. 96Hazard Analysis and CriticalControl Point (HACCP). 65Finding a Broker. 97Choosing the Right Food Safety System. 66Exporting to Other Provincesand Countries. 99Section 4.5: Food Safety Regulations andOther Government Regulations. 68Getting Your Product Listed. 98Section 5.2 Pricing Your Product. 100Federal Food Safety Regulations. 68Pricing Practices in Food Retail. 100Other Federal Regulations. 70Commonly Used Trade Terms. 101Import Requirements. 71iii

SECTION 6:INFORMATION TECHNOLOGY.104IT Basics You Need To Get Started. 105APPENDIX A – HELPFUL LINKS.121Business Plan Resourcesand Business Incubators. 123Business-to-BusinessElectronic Commerce. 106Finance. 124Contingency Planning –Security Breaches and Data Recovery. 107Human Resources and Training. 126SECTION 7:HUMAN RESOURCES.109Food Safety, Traceability and Recall. 125Industry Overview. 128Information Technology. 129Labelling Requirements. 129Assessing Your Employment Needs. 110Marketing. 131Recruiting and Interviewing. 110Networking. 133Business Immigration. 111Product Development. 134Skills Development. 112Regulations and Services. 135Incentive Programs for Hiringand Retaining Employees. 113Research Sources. 137Employment Law. 114Self-Assessment andStart-up Assistance. 140SECTION 8:SUSTAINABILITY & CORPORATESOCIAL RESPONSIBILITY.116Sustainability and CSR Programs. 141What Sustainability andCSR Mean to Business. 117Benefits of Sustainability andCSR Programs. 117Implementing Sustainability andCSR Programs. 118ivRetail. 139Trade Journals. 143

SECTION 1:Starting Your Business witha Plan and SupportEveryone needs a business plan. It does not matter whether you are starting your veryfirst business or growing an existing one, you always need a plan.It is also important to know whether entrepreneurship is right for you and whereto find the services and support available to help you get started.In this section you will learn: If entrepreneurship is right for you and support services available Why you need a business plan The key elements of a business plan How to research the information you need for your plan Where to find support for your business

Is Entrepreneurship Right for You?Think you are ready to run a business?Take a few minutes to learn more about the realityof being your own boss and what it takes to succeed.The Government of Canada has information thatcould help you decide. To learn more see CanadaBusiness Network: Is entrepreneurship for n experienced business owners can benefitfrom coaching or counseling. If you are ready totake the next steps and want some support, trythese resources:Business Development Centresand ConsultantsDo you need help writing your business plan, doingyour research, or developing the skills you need tobe a business owner? Small business developmentcentres or a consultant can help. Make sure you doyour research and select a consultant that is rightfor you and your business. You may need to spendsome time before contacting a consultant toidentify your business needs and your budgetfor this service. Canada Business / Human Resources and SkillsDevelopment s and WorkshopsYou may be interested in taking a seminar orworkshop on how to start up a new business. Manyare free or cost very little. Topics include taxes,business planning and marketing.To find one, check with groups like these: Banks and other lenders (e.g., BusinessDevelopment Bank of Canada, FarmCredit Canada) Ontario Small Business Enterprise Centres Food sector associations Industry conferences and tradeshows Food festivals and events Government agenciesHere are a few resources to help you get started.You’ll find more resources in Appendix A. Regional economic development organizations Ontario Small Business Enterprise small-business-enterprise-centre-locations Manufacturing organizations (e.g., Excellencein Manufacturing Consortium, CanadianManufacturers and Exporters) Service dvice-support-services-regulations Chambers of CommerceLook for other helpful tutorials and webinars bysearching the Internet. Community Futures Development informationSection 1: Starting Your Business with a Plan and Support2

Formal TrainingYou can go to school to study business and thefood industry. To find a list of institutions thatoffer various courses go try/food proc guide html/institutions.htm)To find a university or community college near you,go to: Ontario’s Ministry of Training, Colleges andUniversities lege-or-university-ontarioJob ShadowingOne of the best ways to learn about the foodprocessing industry is to work in it. Considervolunteering, job shadowing, or working as anintern. This will give you valuable experienceand connections. To find a position, get in touchwith an industry association or a career andplacement centre.Business IncubatorsA business incubator is an organization that offersa wide range of services and resources to helpgrow your new business. These include physicallocations, mentoring assistance, managementassistance, business counseling and advisoryservices, technical information, financial advice,training, networks, and more.Some incubators are general in nature andwill accept new clients from a variety of sectors,while others focus on specific industries ortechnologies. The Toronto Food Business Incubator(http://www.foodstarter.ca/) is a non-profitorganization that assists entrepreneurs inestablishing and growing food processingcompanies. Find more resources on businessincubators in Appendix A.Resources for Young EntrepreneursCanada Youth Business Foundation(http://www.cybf.ca/) provides mentoring,coaching, peer networking, financing andother resources for people ages 18–34 whoare starting up a new business.Resources for Aboriginal BusinessesAboriginal Affairs and Northern DevelopmentCanada 75202816581) helps Aboriginalentrepreneurs and organizations achieve theirbusiness goals.Think you are ready to run a business? Now itis time to learn more about why you need abusiness plan.Section 1: Starting Your Business with a Plan and Support3

Why You Need a Business PlanWriting your business plan will help you see if your idea could work. It will spell out thesteps you need to take to grow a successful business and identify the resources needede.g., equipment, other partners, business space, and even employees.Others Expect You to Have a PlanPlanning Takes Research—Lots of ItIf you need money to help get your business going,investors, the bank, and any government fundingprograms will require a plan.Writing your business plan will take a lot ofresearch. The more research you do, the better.Research can show you the hurdles you need toovercome, identify unexpected costs, and help youavoid spending time and money on a project withlittle or no chance of success. Research can helpyou “fail small and fail early” or not fail at all.Key Elements of Your Business PlanBusiness plans come in many different forms and lengths, but they all contain the samecore information. You can find many business plan templates on line.The Canada Business Network (http://www.canadabusiness.ca/eng/page/3426/) containsdetailed information on writing a business planas well as sample templates. See also Appendix Afor links to business planning software availablefor purchase.is detailed elsewhere in your plan, so keep it brief.The Executive Summary should include:Your business plan should include:Executive SummaryAn executive summary of your business plan can beone to two pages in length. Investors especially willlook at this section to see if they are interested inlearning more about your business. Everything hereSection 1: Starting Your Business with a Plan and Support4 A general description of your product, the marketin which you are entering, and what makes yourproduct different from your competition Short and long term goals (start up, growthpotential, new markets, and expected income) Ownership structure (sole proprietorship,partnership, corporation, and themanagement team) Financial highlights and other financialrequirements

Business DescriptionMarketing StrategyInclude a general description about your business,such as:Provide details about your: History Vision and/or mission Promotion strategy (see Section 5:The Marketing Plan) Goals and objectives Placement strategy (see Section 5.1: PlacingYour Product) Ownership structure and the expertise theybring to the business Pricing strategy (see Section 5.2: PricingYour Product)See also Section 2.1: Setting up your Business.Inventory OverviewDemonstrate the potential success of your businessby discussing the size and growth of your industry,and the key markets within it. Be sure to include: A realistic analysis of your market share Major players in your industry Industry and economic trends affecting yourindustry Certifications, insurance, and industry orgovernment regulations required Overall growth potential of your industrySee also Section 2: Stages of Business Growth forFood and Beverage CompaniesProduct(s) DescriptionGo into details about your product(s) including: Features and benefits Competitive advantages How and where your products willbe producedOperations PlanProvide: A profile of your management team(see Section 3: Financing Your Food andBeverage Business) A human resources plan (see Section 7:Human Resources) Your business location and facility, productionplan, and an overview of day-to-day operations(see Section 4.1: Manufacturing Your Product)Financial PlanSome believe this is the most important part ofa plan. You will need to show at least three years’worth of projected financial statements, includingincome statements, and monthly and annual cashflow statements. Be sure to document all of theassumptions you used in forecasting your revenuesand expenses. See Section 3: Financing Your Food andBeverage Business.Now that you know some of the key elementsrequired in a business plan, it is time to startyour research.See also Section 4: Developing YourProduct Prototype.Section 1: Starting Your Business with a Plan and Support5

Researching Information for Your Business PlanInvest the time required to research the information needed for your business plan.This is a key step and critical to your success. One great place to start your researchis by looking at other food and beverage manufacturing businesses to see what theymake, how they make it, their target market, and more.You can find a list of trade associations on theMinistry of Agriculture, Food and Rural Affair’swebsite /food proc guide html/associations.htm).Search Your Library Profiles and studies of other food andbeverage industries Annual reports of other food and beverageindustriesFor details on Canada’s food and beverageprocessing industry in terms of value of productionread Significance of the Food and BeverageProcessing Industry in Canada tor/processedfood-and-beverages/?id 1361290991391). Articles and newspaper clippings about theindustry or participants Company directories Company documents Trade magazines (see Appendix A) Industry association’s newslettersCheck also this site on Statistics and MarketInformation by Product de/statistics-and-marketinformation/?id 1361289956531).Learn about Ontario’s Food and Beverage industryon the Ministry of Agriculture, Food and RuralAffair’s website nt/learn-about-fb-ind.html).Online Resources Canadian Manufacturing: Food in Canadahttp://www.canadianmanufacturing.com/food Statistics Canada information Reference books on starting a businessIndustry reports that have already been done canhelp you identify specific market information e.g.,food consumption habits, consumer price indexes,and income groups. This type of information willhelp you determine potential target markets orproduct demand. Be sure to also search theinternet for relevant YouTube videos and TedTalks. Canadian Manufacturing: Canadian agingSection 1: Starting Your Business with a Plan and Support6

Food Product DatabasesPaid Food Product Databases:Look for research, consumer surveys, businesstrends and developing technologies fromall over the world on a wide variety of foodproduct databases.Global New Products /You can access some for free at a library or on theInternet. Others are available through data servicesfor a fee.Make a list of key words that describe the industry,the business and the topics you are researching.Examples include: Company names Industries Products Topics Individuals LocationsEuromonitor et Retail http://www1.planetretail.net/Learn from ExampleIt helps to know how other entrepreneurs startedtheir businesses. Read this article to learn abouttheir successes and failures.“Start Your Own” http://v1.theglobeandmail.com/startyourown/Once you have completed your research, you shouldtalk to an expert who can help you finish your planand provide advice and support for your business.Finding SupportNow that you have done your research you know about the demand for your product,how to make it unique, and what it will take to get it produced. You are ready to speakto experts or others working in the industry for more advice and guidance.This support can come from a wide varietyof sources.Industry AssociationsThese are made up of businesses that operatein a specific industry. You can contact associationsfor more information about your industry, orbecome a member to get regular updates ontopics that will affect your business, and keyfactors for success.You will find a list of them on the Ministry ofAgriculture, Food and Rural Affair’s ndustry/food proc guide html/associations.htm).Advisory Board/Food Industry MentorsMany successful businesses have advisory boards.These are made up of experienced people whogive the business owners advice and guidance.You might want to create your own advisoryboard or find a mentor to advise you.Section 1: Starting Your Business with a Plan and Support7

Look for someone with food industry experiencewho is willing to share what they know with you.Potential mentors, or board members, could be: Retired/previous owners or managers ofsimilar businesses Non-competing business owners Potential customers Key suppliersPeer NetworksLook for local or internet-based businessprofessional and entrepreneurial networksthat will share their support and information.These networks do not need to be food related.Peer networks are great for learning best practices,making industry connections, developing potentialcustomers, and promoting your business. Theseare some examples of peer networks: Lawyers Chambers of Commerce Accountants Food industry associations Financial planners Local food groups Bankers Investors Social media networks (e.g., Facebook,Twitter, LinkedIn) Technical experts Women in business networksSuccessful business people in non-food relatedsectors can also provide valuable advice on how tostart up and manage your new business. Tips andexperience from one type of business often workjust as well for another.The Ontario Network of Entrepreneurs(http://www.onebusiness.ca/) is a one-stopshop for anyone involved in planning, launchingor building a company. The network’s websitewill connect entrepreneurs across the provinceto advisors in their communities, who can helpwith everything from writing a business planto developing a strategy to export products. Young entrepreneur networksOn-Farm Value-Added Productsor ServicesFind new value, profit and success from what youalready produce on your farm to create a newproduct or service. Before doing this however,make sure you check your municipality forzoning regulation by-laws.Learn from successful farmers who did it andcomplete training that will guide you through theprocess. The key is to create a plan that suits yourneeds and outlines your next steps. Avoid pitfalls,plan ahead and learn from others. The OntarioMinistry of Agriculture, Food and Rural Affairsoffer a host of resources to get you /diversifyfarmbus/valueadded.htm?utmsource shortlinks&utm medium web&utmcampaign e996).Section 1: Starting Your Business with a Plan and Support8

CHECKLIST I am ready to be an entrepreneur. I can describe my business concept(what my idea is) in one minute. I know what makes my product better ordifferent. I have set up a research binder to file myinformation. I have researched other food and beveragemanufacturers to see how they succeededor failed. I can describe the customer that wouldbuy my product. I have contacted industry associations tofind experts who can advise me. I am learning about the demand for myproduct. I have a business plan template and havemade progress in filling it in. I can list my competition and have begungathering information on them.Section 1: Starting Your Business with a Plan and Support9

SECTION 2:Stages of Business GrowthStarting a food and beverage company and becoming successful can take up to 15 yearsand a huge investment that includes money, time and commitment. It also requiresa great deal of patients and foresight as your business will go through many differentstages as it grows.At each stage, you may want to ask yourself if this is the size of business that satisfies youin the long term. It is not too early to have an exit or succession plan as you will not bearound forever to run your business. You may be happy with a part-time food-sellingenterprise that can be sold for a substantial profit, or you may want your business to besustainable and return a significant profit which you can pass down to your children. Youshould try to identify the desired size of business as well as your exit plan when you writeyour strategic plan (see Section 2.1: Setting up your Business).Each stage of building a food business has issues and “growing pains.” Businesses that thrivewill evolve through each stage. Review these stages. It helps to know what to expect.In this section you will learn: The microbusiness stage The cottage industry stage The emerging business stage The small to mid-sized manufacturing stage The large or multinational enterprise stage Idea generation

The Microbusiness Stage (Sales under 25,000 per year)This is the start-up stage where you first learn about making a commercial product.Preparing your productProduct costing and pricingYou made a prototype at home, now at themicrobusiness stage you will need to use anapproved and inspected site for food preparation.Many entrepreneurs start up in an inspectedchurch, community centre, or municipal foodincubator kitchen.There is a difference between product cost andproduct price. Product cost is the sum of all of thecosts you incur to manufacture your product. As anew start-up business you need to be prepared forany additional costs later on. You cannot changeyour price to the consumer once you have set aretail price point. See Section 4.1: ManufacturingYour Product to learn more about product costingmodels. Product price is your final selling price ofyour product. The pricing of your product will bebased on your product cost and what customers arewilling to pay (see Section 5.2: Pricing Your Product).Product salesProducts tend to be sold at se

Welcome to the 2015 edition of the Guide to Food and Beverage Manufacturing in Ontario. Congratulations on being part of Ontario's food processing sector. The largest in Canada, the sector employs over 100,000 people across the province.1 This guide is just one of many resources that the Ontario Ministry of Agriculture, Food and Rural

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