DCAS Citywide Training Center - New York City

Course TitleCodeCreditsDaysDatesCostExpanding Your Learning,Decision-Making andCommunication sJun 15 & 17(1:30pm-5:00pm) 250Handling Stressin the WorkplaceC8742.6CEUs/8CPEs6PDCsOnedayAug 30 250How to Flex YourCommunication StyleC8154.6CEUs/8CPEs6PDCsOnedayAug 8 250ImprovingCommunication,Creativity & CollaborationThrough ImprovisationC6069.6CEUs/8CPEs6PDCsOnedayAug 10 250Improving YourEffectiveness in aMulticultural WorkplaceC6070.6CEUs/8CPEs6PDCsOnedaySept 8 250Managing MultiplePriorities (Online)C5044W.6CEUs/8CPEs6PDCsTwohalfdaysJun 3 & 6(9:00am-12:30pm) 250Negotiation SkillsC7911.6CEUs/8CPEs6PDCsOnedaySept 7 250Presenting Persuasively: InPerson and VirtuallyC8540.3CPEs/4CPEs3PDCsOnehalfdaySept 13(9:00am-12:30pm) 150Resilience at WorkC9446.6CEUs/8CPEs6PDCsOneDaySept 22 250C4260W.6CEUs/8CPEs6PDCsTwohalfdaysJun 16-17(9:00am-12:30pm) 250Oneand ahalfdaysAug 23(workshop:1 day)andSept 1(clinic: half-day,9:00am-12:30pm) 485Writing Effectiveand Efficient Email(Online)Writing in PlainLanguage & ClinicC7833.9CEUs/12CPEs9PDCs 9 Course Catalog Summer - Fall 2022

MANAGEMENT & SUPERVISION PORTFOLIOCourse TitleCodeCreditsDaysDatesCostCoaching Skills thatDrive SuccessC8113.6CEUs/8CPEs6PDCsOnedayAug 2 250Colors of LeadershipC8169.6CEUs/8CPEs6PDCsOnedaySept 29 250Data Analytics forManagersC4311.6CEUs/8CPEs6PDCsOnedayAug 25 250Data Visualization withExcelC7817.6CEUs/8CPEs6PDCsOnedayAug 26 250Dealing Effectively withDifficult People andSituationsC8081.6CEUs/8CPEs6PDCsOnedayAug 17 250Develop the Leader inYouC8059.6CEUs/8CPEs6PDCsOnedayAug 24 250Developing Yourselfand Others ThroughDelegationC9117.6CEUs/8CPEs6PDCsOnedaySept 16 250Engaging Teams ThroughTurbulent TimesC8116.6CEUs/8CPEs6PDCsOnedaySept 15 250Essential Skills for LeadersC8062.6CEUs/8CPEs6PDCsOnedayJul 29 250Excel for Data Analysis I(Online)C9659W.6CEUs/8CPEs6PDCsTwohalfdaysJun 13 & 16(1:30pm-5:00pm) 250Excel for Data Analysis I(In-Person)C9659.6CEUs/8CPEs6PDCsOnedayAug 24 250Fundamentals ofSupervisionC10441.2CEUs/16CPEs12PDCsTwodaysJul 19-20 485How Leaders Build Trust:The Key to Performance &Ability to ChangeC8065.6CEUs/8CPEs6PDCsOnedaySept 27 250Course Catalog Summer - Fall 2022 10

Course TitleCodeCreditsDaysDatesCostInitiating and ManagingDifficult ConversationsC9013.6CEUs/8CPEs6PDCsOnedayJul 21 250Intentional LeadershipC8170.6CEUs/8CPEs6PDCsOnedayAug 22 250Leading and EngagingStaff in 2022C9660.6CEUs/8CPEs6PDCsOnedayJul 18 250EighthalfdaysJun 21, 22, 23, 24,27, 28, 29 & 30(1:30pm-5:00pm) 1,000FourdaysAug 1, 2, 3 & 4(9:00am-5:00pm);Sept 19, 21, 26& 28(9:30am-4:30pm) 1,000 485Lean Six Sigma: ProcessImprovement Initiatives(Green Belt Certificate)(Online)Lean Six Sigma: ProcessImprovement Initiatives(Green Belt .4CEUs/32CPEs24PDCsC7785Lean Six Sigma:Introduction toProcess Improvement(White Belt Certificate)C77841.2CEUs/16CPEs12PDCsTwodaysJul 25-26(9:00am-5:00pm);Sept 12 & 14(9:30am-4:30pm)Management Essentials:Building Your Foundationto Management SuccessC81191.2CEUs/16CPEs12PDCsTwodaysAug 4-5 485Managerial Power Tools:Motivating, Coaching andTeambuildingC7967.6CEUs/8CPEs6PDCsOnedaySept 30 250 - -Managing WorkplaceChange SuccessfullyC8124.6CEUs/8CPEs6PDCsOnedayJul 15 250Organizational Design forLeadersC81251.2CEUs/16CPEs12PDCsTwodaysAug 17-18 485Performance EvaluationClinic (Online)C9036W.6CEUs/8CPEs6PDCsTwohalfdaysJun 29-30(9:00am-12:30pm) 250Project ManagementC7756.6CEUs/8CPEs6PDCsOnedayAug 29 250Psychological Dimensionsof Leading andSupervision (Online)C8072W.6CEUs/8CPEs6PDCsTwohalfdaysJun 14-15(9:00am-12:30pm) 250 11 Course Catalog Summer - Fall 2022

Course TitleCodeCreditsDaysDatesCostRisk Management toImprove Business ResultsC81261.2CEUs/16CPEs12PDCsTwodaysAug 24-25 485Strategic Delegation:Leading a Teamto SuccessC8074.6CEUs/8CPEs6PDCsOnedaySept 20 250Successfully ManagingPeopleC80751.2CEUs/16CPEs12PDCsTwodaysAug 15-16 485Supervising PDCsFourhalfdaysJun 7, 8, 9 & 10(9:00am-12:30pm) 485.3CEUs/4CPEs3PDCsOnehalfdayJun 21(1:00pm-4:30pm) 150Thriving Through TransitionsC9663W(Online)PROFESSIONAL PRACTICES PORTFOLIOAUDIT PROFESSIONALSAudit Evidence andDocumentationA70111.2CEUs/16CPEsTwodaysAug 8-9 680Contract andProcurement FraudA80361.2CEUs/16CPEsTwodaysJul 27-28 680Developing andPresenting Audit FindingsA70211.2CEUs/16CPEsTwodaysSept 21-22 680A9508W.6CEUs/8CPEsOnedayJun 9(9:00am-5:00pm) 475A8950.6CEUs/8CPEsOnedaySept 8 420Emotional Intelligencefor Auditors(Online)Enterprise RiskManagement (ERM)SeminarEXECUTIVE DEVELOPMENT PORTFOLIOSee Course Catalog, page 125 for details and/orcall Executive Development Programs at 212-386-0004.Course Catalog Summer - Fall 2022 12

CERTIFICATION & CREDIT BEARING PORTFOLIOIT Professional and Certification Courses, see Course Catalog page 52 for details.NYC SPECIFIC PORTFOLIOCourse TitleCodeCreditsDaysDatesCostCOMMISSION ON HUMAN RIGHTS (CCHR) SEMINARSCCHR Overview of theCity Human Rights LawC8164.2CEUs/3CPEs2PDCsTwohoursJul 14(10:00am-12:00pm)N/CEMERGENCY MANAGEMENT CERTIFICATE PROGRAMSee Course Catalog, page 137 for details.EQUITY & INCLUSION COURSESBuilding an InclusiveCulture: UnderstandingUnconscious BiasDisability Etiquette:Inclusive WorkplaceStrategies for People withDisabilities 1.5PDCsFrom Microaggressionsto MicroaffirmationsC9580.3CEUs/4CPEs3PDCslgbTq: The Powerof Inclusion DCs.3CEUs/4CPEs3PDCsManaging the MultiGenerational Workforce:Leveraging the Talentsof 5 GenerationsStructured Interviewingand Unconscious Bias(Online)C7790W 13 Jul 7(9:00am-12:30pm)or(1:30pm-5:00pm)N/COneandJun 1; Aug 16a half lfdayAug 12(9:00am-12:30pm)N/CJun 15(1:30pm-4:30pm)N/COnehalfdayAug 11(9:00am-12:30pm)N/COnehalfdayJun 8(9:00am-12:30pm)or(1:30pm-5:00pm)N/CCourse Catalog Summer - Fall 2022

Course aySept 4CPEs3PDCsOnehalfdayJun 23(9:00am-12:30pm)or (1:30pm5:00pm)N/CStructured Interviewing:Utilizing Follow-Upand Probing aySept 21(9:00am-12:30pm)or (1:30pm5:00pm)N/CWhat Would You Do?An Experiential Approachto Being a BystanderC8613.3CEUs/4CPEs3PDCsOnehalfdayAug 19(9:00am-12:30pm)N/CDaily Based onDemandN/CStructured Interviewingand Unconscious Bias(In-Person)Structured Interviewing:Utilizing Follow-Upand Probing Questions(Online)CodeC7790SEXUAL HARASSMENT PREVENTIONSexual HarassmentPrevention (Webinar)C7965WN/ATwohoursSMALL BUSINESS SERVICES (SBS) M/WBEBest Practices ofIncorporating the M/WBEs Program into theProcurement ProcessBest Practices for M/WBEGoal Setting & IdentifyingM/WBEs for OpportunitiesCourse Catalog Summer - Fall 2022P9031SW.3CEUsOnehalfdayAug 11(1:30pm-4:30pm)N/CP9043SW.3CEUsOnehalfdaySept 8(1:30pm-4:30pm)N/C 14

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DCAS Citywide Training CenterTRAINING LOGISTICSCOURSE FORMATSOpen Enrollment CoursesDCAS CTC’s open enrollment courses include participants from multiple agencies. Openenrollment courses are ideal for agencies that want to enroll one or more staff in a courserather than a specific agency class. Please note that course times will vary dependingupon modality. Most webinars are offered in ½ day formats.Agency-Specific CoursesTo help agencies meet their unique training needs, the DCAS CTC can schedule catalogcourses as agency-specific offerings upon request. In addition, if there are topics ofinterest to your agency, whether inside the catalog or not, that you would like developedinto courses conducted exclusively for a group (10 ) of your agency’s employees, theDCAS CTC would be happy to speak with you about how we can help. For a nominalfee, agencies may request dedicated and/or customized workshops, scheduled at theirconvenience, for a group of employees. DCAS CTC’s professional staff and facilitators areable and eager to develop and deliver new courses to achieve workforce training andprofessional development goals and objectives. If an agency has an appropriate trainingfacility, the DCAS CTC, upon request, can deliver programs at on-site agency locations.Please contact DCAS CTC at 212.386.0004 for information about the agency-specificcourse customization and fees or email us at citywidetrainingcent@dcas.nyc.gov.INSTRUCTORSAll DCAS CTC courses are led by highly qualified consultants from the government,academia and the private sector. DCAS CTC in-house facilitators may also provide selectlearning content. Practitioners of the skills they teach, all DCAS CTC trainers bring a wealthof knowledge and experience in training City personnel that address City-specific issuesand challenges. Instructors may not solicit sales or payments for books, articles, documentsor other materials in which they may have a proprietary interest, directly from any City ofNew York employee or agency/client during any activities related to a DCAS CTCprogram delivery.VIRTUAL TRAINING PLATFORMAlthough the DCAS CTC can support various platforms, our preferred virtual trainingplatforms are Microsoft Teams and Zoom.Course Catalog Summer - Fall 2022 16

DCAS Citywide Training CenterDifferences Between Virtual and On-Site TrainingMany things that make you successful in an online training program or class are the samethings that make you successful in a traditional on-site class: participate and ask questions,listen, remain focused throughout the session, and complete course assignments. Onlinetraining is no longer the “new thing” in learning and development; it has been a learningand development tool since the late 1990s. To participate successfully in online training, besure to: Check that your computer and internet connection are working properly before thesession begins Read any pre-class instructions carefully regarding log-in and participationACCOMMODATION AND SUPPORTIf you require accommodation or support service, please call us at (212) 386-0005 or email usat citywidetrainingcent@dcas.nyc.gov.HOW TO APPLY FOR CITYWIDE ONLINE TRAININGTo apply for classes, participants must complete the DCAS Citywide Training Centerapplication located at the front of this catalog or on our website at www.nyc.gov/ctc.Applicants can use one form to apply for multiple courses.Applications must be e-signed or electronically approved via email transaction by animmediate supervisor and submitted to your agency’s designated Agency TrainingLiaison. Please get in touch with your Agency Personnel Officer for the name and contactinformation of the Training Liaison at your agency.The DCAS CTC has simplified the registration process for our courses and programs. You mayapply for courses offered by the Citywide L&D by following a few simple steps:What You Need To DoSTEP 1: Complete the required fields on the DCAS CTC Application at the end of thiscatalog. Please fill out the Training Applicant Information and Selected Course Informationsections.STEP 2: Forward your completed DCAS CTC Application to your supervisor for approval/authorization.STEP 3: Once your supervisor approves your application, they forward it to your agency’sTraining Liaison, who submits the completed training request to the DCAS Citywide TrainingCenter. (Note: The DCAS CTC will process training applications it receives from TrainingLiaisons under the assumption that Liaisons have obtained all permissions needed for you toparticipate in the selected course(s), including the Agency Fiscal Officers’ approvalif required). 17 Course Catalog Summer - Fall 2022

DCAS Citywide Training CenterWhat You Can ExpectShortly after you submit your training application, you will receive a confirmation from yourTraining Liaison that your training request has been processed.You will also receive instructions via email, including steps to log in, specific audioand computer requirements, and other relevant information from either your agencyrepresentative or the DCAS CTC and/or the vendor hosting the program.The DCAS CTC will not process any applications sent directly from an individual employeeand/or submitted without the required authorizing signatures.The DCAS CTC will send confirmations for training to Agency Liaisons in advance of thecourse(s). Agency Training Liaisons are responsible for notifying employees about the classesand dates of training that have been confirmed.Employees should not attend any class for which they did not receive a written confirmation.Please contact your Agency Training Liaison if you have questions about class confirmations.LIMITED CLASS SIZESSome online courses have limited enrollment (20-25 participants maximum), similar tothe enrollment caps in small, in-person sessions. Limited enrollment keeps class size toa manageable level for instructors and helps ensure a positive learning experience forprogram participants. For most online programs, registration is on a “first-come, first-served”basis, and the DCAS CTC will send course registration confirmations to Agency TrainingLiaisons in advance of the course(s). We recommend that you register early and contactyour Agency Training Liaison if you have questions about your course confirmation status.NYCAPS REGISTRATIONMayoral and Non-Mayoral agencies with access to NYCAPS must register staff for trainingthrough the NYCAPS training module.Agencies that do not have access to NYCAPS may complete the CTC Application andsubmit it via email to citywidetrainingcent@dcas.nyc.gov. Mayoral Agencies must establish an Intra-City Budget Modification (MOD) with DCAS.Checks are not accepted from mayoral agencies. We advise all agencies to anticipatetraining needs and expenses at the beginning of each fiscal year and set up budgetmodifications with DCAS at that time. Once granted, invoices are sent to agencies, andyour agency establishes the budget mod. CTC draws down upon the allocated funds. Non-Mayoral agencies must pay by check. Checks must be made payable to DCAS/CTC. Agency Training Liaison and/or Agency Fiscal Officer are responsible for ensuringthat payment is made to DCAS before training.Course Catalog Summer - Fall 2022 18

DCAS Citywide Training CenterCANCELLATION POLICYDCAS CTC must receive requests for cancellations or schedule changes in writing at leastseven (7) business days before the start of a confirmed class. Our IT classes [where acourse code starts with the letter I] require at least ten (10) business days advance notice.Requests received without the required notice will result in a full-course fee charge.Agencies may designate a qualified participant for substitution up to the start of the classwithout penalty and must notify the DCAS CTC of the replacement in advance.TRANSCRIPTS AND CERTIFICATESDCAS CTC does not replace lost or damaged training certificates. Instead, a trainingparticipant can request a personal transcript with a list of courses they have taken.City employees interested in personal transcripts of courses they’ve taken at the DCAS CTCcan contact us at citywidetrainingcent@dcas.nyc.gov.For guidance for City Agencies and Employees on COVID-19 please d-19-city-guidance.pageCOVID-19 Requirements: Our goal is to maintain the safest environment possible withincurrent COVID-19 guidelines. Therefore, masks are required at the DCAS CTC Participantsand instructors are expected to wear a face covering shielding the mouth and nose in allcommon areas. Candidates not wearing a face covering or not wearing it properly willnot be allowed to pursue the training event. We thank you for your cooperation.NO food or beverages are permitted inside DCAS CTC classrooms.DIRECTIONS TO THE DCAS CTCThe David N. DinkinsMunicipal Building1 Centre Street, 24th Floor (South Side)New York, NY 10007StmClosest Subway Lines: 4/5/6 to Brooklyn Bridge-City HallJ/Z to Chambers Street-Centre StreetR to City HallA/C to Chambers Street-Church StreetClosest Bus Routes:eChambers Stc ! ;!e! ,; f q 'NYC Municipal Archivesm City Hall Station. R WThe UPS Store9 ;-; i ;,,,,. ; : 2Bui ldingP.1·neF-a1k@ 'ee9"'T nom1;Monumtmtofr " "& tntl1 ,«1 Afroc, n,'Ny Cityet"Ul )'!':) l'lt""National Monument00 ""'IfNew York City Hallf) 0, ::. P ,h:usnol?JThurgood MarshallUn1tedstatescourttavid Nns Manhattan .al "llrly-2.0thBrooklyl)-BndgeCity :! ;ar- HallCity 11000gr nspac "w,thluneht,mecro.,.,ds"rs,,pe,tage Door DelicatessenPaceUniversity M22 M150Park Row Buildina 19 9eCourse Catalog Summer - Fall 2022Urban Assi

DCAS Citywide Training CenterACCREDITATIONThe DCAS CTC is an authorized provider of Continuing Education Units (CEUs) andprofessional development credits from various accreditation associations:International Association for Continuing Education and Training (IACET)DCAS CTC has been credentialed as an Accredited Provider by theInternational Association for Continuing Education and Training(IACET). In obtaining this accreditation, the DCAS CTC hasdemonstrated that it complies with the ANSI/IACET Standard, which isrecognized internationally as a standard of good practice. Because ofthe Accredited Provider status, DCAS CTC is authorized to offer IACETCEUs for programs that qualify under the ANSI/IACET Standard.Universal Public Purchasing Certification Council (UPPCC)Through the UPPCC, individuals who are currently employed in publicpurchasing can achieve industry-wide recognition by earning theCertified Public Procurement Officer (CPPO) and CertifiedPublic Procurement Buyer (CPPB) designation. The requirements forcertification are based on academic and professional experience.ACCREDITEDETPROVIDERUPPCCUni"ersat Public Purcha ing Certification CouncilNational Institute of Governmental Purchasing (NIGP)The National Institute of Governmental Purchasing (NIGP) is a national,non-profit organization that provides support to professionals in thepublic-sector purchasing profession. NIGP provides its memberswith education, professional networking, research, and technicalassistance.Continuing Professional Education Credits (CPEs)The DCAS CTC is registered as a sponsor of Continuing ProfessionalEducation Credits (CPEs) with the New York S

DCAS Citywide Learning & Development Course Catalog DCAS Citywide Training Center (CTC) course offerings are uniquely designed to meet all City of New York employees' training and development needs. The DCAS CTC is open for agency-specific training, Sexual Harassment Prevention training (CBT and instructor-led) and open-enrollment (OE) training.