The Job Information Package Contains - CMHA National

Succursale de Sudbury /Manitoulin Branch111, rue Elm Street, Suite/local 100Sudbury, ON P3C 1T3Tel./tél.: 705-675-7252Fax/téléc.: 705-675-7247JOB APPLICATIONReason for leaving (do not include leaves of absence related to maternity / parental leave, Worker’sCompensation claims, disability, or human rights complaints)Job Title(s)Name of present / last employerName of SupervisorAddress of employerPhoneType of BusinessFunctions / ResponsibilitiesPeriod of employment (includes leaves of absence related to maternity / parental leave, Worker’sCompensation claims, disability, or human rights complaints)FromToReason for leaving (do not include leaves of absence related to maternity / parental leave, Worker’sCompensation claims, disability, or human rights complaints)REFERENCESFor employment references may we approach:Your present / last employer?Your former employer(s)?YesNoYesNoList references if different than above.1.2.3.I hereby declare that the foregoing information is true and complete to my knowledge. I understand that afalse statement may disqualify me from employment, or cause my dismissal.SignatureCMHA Sudbury/ManitoulinEmployment ApplicationDatePage 3

Succursale de Sudbury /Manitoulin Branch111, rue Elm Street, Suite/local 100Sudbury, ON P3C 1T3Tel./tél.: 705-675-7252Fax/téléc.: 705-675-7247Please use this page if you have any information that you could not fit into the form above.CMHA Sudbury/ManitoulinScenario QuestionsPage 1

Succursale de Sudbury /Manitoulin Branch111, rue Elm Street, Suite/local 100Sudbury, ON P3C 1T3Tel./tél.: 705-675-7252Fax/téléc.: 705-675-7247SCENARIO QUESTIONSPOSITION: Coordinator, Housing Case ManagementProgram Description:The Housing Case Management Program is part of CMHA-S/M’s supportive housingportfolio. The program provides short term, goal oriented support to assist individuals whoare living in the community with maintaining their living environment and wellness toreduce the risk of homelessness, crisis or hospitalization.Priority Population: Vulnerable individuals who have had difficulty securing and maintaininghousing due to various challenges including health challenges, lack of adequate financialresources and social status. Individuals may be homeless, at risk of homeless or otherwisemarginalized which can contribute to them being able to successfully maintain housing.Please answer the following questions:1. Please submit a Power Point presentation on your understanding of the impact that housing, orthe lack thereof, can have on the health and wellbeing of the priority population. If selected for aninterview, be prepared to present your 10 minute Power Point presentation.CMHA Sudbury/ManitoulinScenario QuestionsPage 1

Succursale de Sudbury /Manitoulin Branch111, rue Elm Street, Suite/local 100Sudbury, ON P3C 1T3Tel./tél.: 705-675-7252Fax/téléc.: 705-675-7247SCENARIO QUESTIONS2. As part of a broader mental health and addictions system, we are always in a state of change. Asa coordinator, you would play a role in navigating your team through changes occurring at theindividual, agency and system levels. Please describe your knowledge of change management andhow you would apply this to your role as a leader within the agency.3. Describe your leadership style and how that would apply to the position of Coordinator, HousingCase Management.CMHA Sudbury/ManitoulinScenario QuestionsPage 2

111, rue Elm Street, Suite/local 100Sudbury, ON P3C 1T3Tel./tél.: 705-675-7252Fax/téléc.: 705-675-7247SCENARIO QUESTIONS4. Describe you understanding of the Housing First approach.CMHA Sudbury/ManitoulinScenario QuestionsPage 3

Succursale de Sudbury /Manitoulin Branch111, rue Elm Street, Suite/local 100Sudbury, ON P3C 1T3Tel./tél.: 705-675-7252Fax/téléc.: 705-675-7247APPLICANT SCREENING FORMPlease complete the following information.Name:Date:JOB COMPETENCIESEDUCATIONAL PREPARATIONWhat is your highest level of Education?Grade 12 - GEDCertificateDiplomaDegreeMaster's DegreeLANGUAGE CAPACITIESAre you bilingual (English and French)YesNoDo you speak another language along with English or French?YesNoEXPERIENCE AND KNOWLEDGE (PAID ONLY)Do you have at a minimum 1 year experience working with people who have a seriousmental illness?YesNoDo you have experience working with people with a serious mental illness in their home ofplace of shelter?YesNoDo you have experience working with individuals who are homeless?YesNoDo you have experience intervening with individuals who are in crisis and/or suicidal?YesNoDo you have experience working with people who have substance use disorder?YesNoAre you knowledgeable of community resources in Sudbury/Manitoulin?YesNoAre you knowledgeable of pertinent legislation affecting clients? (e.g. Mental Health Act,Ontario Works, Tenant Protection Act?)YesNoDo you have experience in advocating for individuals within the Mental Health, CriminalJustice, and Social Service systems?YesNoDo you have experience in community development and community education?YesNoAre you able to assess client needs and develop service plans that respond to clientneeds and preferences?YesNoHave you demonstrated the ability to work effectively with a wide variety of professionals?YesNoIf so, indicate which language.CMHA Sudbury/ManitoulinJob Application ScreeningPage 1

EXPERIENCE AND KNOWLEDGE (PAID ONLY) Continued.Are you interested in working as part of a team?YesNoAre you able to work independently in a non-structured environment?YesNoAre you able to work flexible hours?YesNoDo you have a strong belief in a client directed practice?YesNoDo you have a non-judgmental attitude towards individuals who choose alternativelifestyles?YesNoHave you demonstrated the ability to establish and maintain good working relationshipswith clients, colleagues, and the community at large?YesNoDo you have a valid Canadian class G driver’s license?YesNoNote: Misrepresentation shall disqualify you from employment or be considered just cause for dismissal.Signature:CMHA Sudbury/ManitoulinJob Application ScreeningDate:Page 2

Exigences linguistiques : la maîtrise de l'anglais est essentielle. La maîtrise du français est unatout. La priorité sera accordée aux candidats bilingues français et anglais selon notre plan deservices en français.ÉCHELLE SALARIALE: 59,581.17 à 70,095.49 par annéeLIEU: 111, rue Elm, Sudbury (Ontario)POUR FAIRE UNE DEMANDE: veuillez remplir le dossier d'emploi disponible sur:http://sm.cmha.ca/get-involved/careers/ et le soumettre à l'attention desRessources humaines par courriel, par la poste ou par télécopieur, à l’attention deLisa Schutt, RH (confidentiel). :Par courriel:recruitment@cmha-sm.on.caVeuillez inscrire le numéro de recrutement dans la ligne d’objet.Par la poste :Par télécopieur:111, rue Elm, bureau 100, Sudbury (Ontario) P3C 1T3705-675-7247DATE LIMITE: Nous accepterons les candidatures jusqu’à midi le 3 decembre 2020.DATE D’ENTREVUES: Le 10 decembre 2020 L’Association canadienne pour la santé mentale – Sudbury/Manitoulin (ACSM – S/M) offre desavantages sociaux concurrentiels, y compris des vacances, une assurance maladiecomplémentaire, une assurance dentaire et un régime de pension par l’entremise du Healthcare ofOntario Pension Plan (HOOPP).L’ACSM – S/M est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Ellerespecte la Loi sur l’accessibilité pour les personnes handicapées de l’Ontario et appuie lespersonnes handicapées en leur offrant des mesures d’adaptation. Veuillez nous indiquer si vousavez des exigences en matière d’accessibilité.L’ACSM – S/M est un milieu de travail syndiqué par l’entremise du Syndicat des employées etemployés de la fonction publique de l’Ontario (SEFPO).Si la maîtrise du français est une exigence de ce poste, une évaluation informelle des capacités enfrançais sera effectuée avant l’embauche.Les renseignements personnels soumis ne serviront qu’à établir votre admissibilité à ce poste.Nous remercions tous les candidats pour leur intérêt. Toutefois, nous ne communiquerons qu’avecles personnes choisies pour une entrevue.Page 6 of 8

INCUMBENT:REPORTS TO: Manager, Housing andCommunity DevelopmentPROGRAM: HousingAPPROVED BY: Director, Programs andPlanningDATE APPROVED/REVISED: October 2020HOURS: 35 hours/weekPOSITION SUMMARY:Reporting to the Manager, Community Development and Housing, the Coordinator, Housing Case Managementis responsible for the clinical oversight of community-based housing support programs and the activities of theHousing Case Management team.The Coordinator, Housing Case Management will be required to work week days as well as evenings or weekendsas required.ESSENTIAL JOB RESPONSIBILITIES: Program Coordinationo Oversee and direct the activities of the Housing Case Management programs.o Develop and maintain program standards, procedures and outcomes for urban and rural programs.o Oversee and manage reporting requirements for active partnerships.o Review clinical letters, documentation and care plans. Provide feedback and guidance as required.o Assist staff with service recipient issues and escalate to the Manager as required.o Review and update program tools, including forms, templates and care plans, as required.o Manage referrals to the program to minimize wait times for service.o Review program outcomes, performance metrics and statistics.o Assist with coordinating annual unit visits to rent supplement recipients.o Work collaboratively with community partners to identify community needs and implement supportprograms that improve housing outcomes for individuals.o Submit regular program reports to Manager. Team Coordinationo Provide guidance, direction, and mentorship to staff.o Direct activities of the team by scheduling staff hours, approving time off requests, assigning andmonitoring work, gathering resources and implementing productivity standards.o Maintain and update staff schedule on file and/or portal.o Identify team and individual learning needs; coordinate training for staff.o Participate in interviews and provide feedback to the hiring committee.o Develop orientation plans and conduct new hire orientations.o Ensure regular communication with staff and Manager.o Conduct meetings with staff as part of regular supervisions, performance reviews, team meetings and toaddress human resources issues as needed.Page 7 of 8

Othero Approve one-time purchases within the defined scope for the team and/or program through a purchaseorder process.o Participate in the provision of on-call support.o Maintain quality-assurance activities by reviewing and evaluating program and partner objectives.o Develop and facilitate Community presentations on relevant housing issues.o Participate on internal and external committees. This may include: being an active participant and/or leadon committee(s), preparing meeting agendas and distributing meeting minutes; and implementing andfollowing up on action items.o Ensure monthly, annual and other required reporting documentation are completed.o Maintain the Agency’s values, vision and purpose by ensuring that clients’ rights are respected and that allprograms and activities meet legislative requirements, policies and procedures, funding body criteria, andprofessional and Branch standards. Qualificationso Completion of a bachelor’s degree in health, social services or related discipline. Consideration will begiven to those who are working towards completion of a degree.o Registration, in good standing, with a regulating professional body (e.g. OCSWSSW) is required; orCertification, in good standing, with a professional certifying organization* within health or social servicefields (e.g. CPRRP from PSR Canada).o Minimum of 3 years’ experience working in mental health and substance use field required.o 2 years supervisory experience preferred.o Experience with housing programs or working with marginalized populations is an asset.o Fluency in English is required. Advanced conversational French is an asset.o Advanced proficiency with Microsoft Excel required.o Reliable vehicle required.o Certified Health Executive (CHE) designation preferred.o Knowledge of: Mental Health Legislation, Mental Health Policy, Residential Tenancies Act, LandlordTenant Board proceedings, Occupational Health & Safety Act, Ontario Human Rights Code and PrivacyLegislation.*Organization must have a written code of ethics, core values and standards that are consistent with thoseof CMHA-S/M. Certification must require members to meet a core set of competencies, have a requirementfor continuous learning to maintain certification and be approved by CMHA-S/M.Page 8 of 8

JOB SPECIFIC COMPETENCITHE FOLLOWING COMPETENCIES ARE REQUIRED FOR THIS POSITION:Teamwork andCollaborationExpresses positive expectations of others in terms of their abilities,expected contributions and responsibilities. Speaks of team members inpositive terms. Is looked to by team members as a valuable source ofinformation.IntegrityUpholds clear ethical standards that are broadly respected within theagency and with outside partners. Holds self-accountable for professionalbehaviour. Is able to make thoughtful judgements and reasoned decisionswhen ethical standards are in conflict.LeadershipMakes sure the team has the required tools to get the job done. Definesroles and responsibilities of team members and holds them accountable.Involves team members in soliciting ideas or suggestions.Planning,Organizing andCoordinatingDevelops operational plans and provides contingencies. Establishesmeasures to assess progress against the plan. Adjusts the planappropriately and takes initiative to follow through rather than wait forproblems to arise. Recognizes problems, takes corrective/preventive actionand keeps people informed of plans, progress and decisions.Listening,Understandingand RespondingListens and responds to people’s concerns by altering own behaviour in ahelpful manner. Is genuinely sensitive to underlying messages especiallywhere thought, feelings or emotions are poorly expressed. Can see thingsfrom another person’s perspective, anticipate reactions and respondaccordingly to achieve resolution.NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties asassigned to meet the ongoing needs of the organizationPage 9 of 8

including vacation, extended health and dental benefits (paid jointly by the employer and employee), and a pension plan through HOOPP which is currently is 6.9% of your annualized earnings up to the. Year's Maximum Pensionable Earnings (YMPE) and 9.2% of your annualized earnings above the. YMPE (hoopp.com).