Meet The Team
MEET THE TEAM“We will continue to build onour success year on year.”
MEET THE TEAMSandy HopkinsChief Executive“Meet our new team – the leadersacross our 1bn organisationand the 700 services that weoffer to residents, businessesand visitors. We are delighted tointroduce ourselves to you andare here at your service.”Sandy is an experienced leader who hasworked in public and private sector serviceindustries. She holds a Masters in BusinessAdministration, Diploma in Marketing, BA(Hons) Degree and Institute of DirectorsCertificate in Company Directorship (CertIOD),is a Member of the Chartered Institute ofMarketing and a Fellow of the Royal Societyfor the encouragement of Arts, Manufacturesand Commerce (FRSA).As Chief Executive at Southampton CityCouncil, Sandy joined in January 2019 havingpreviously been the CEO at two councils inEast Hampshire, where the portfolios includeda variety of ventures and business :023 8083 4433LinkedIn: CXShampton
Mike HarrisThe Business Development service supports the work andtransformation of the council working with all departments todeliver modern, effective customer focused services. Teamsinclude: IT support, IT Security and Infrastructure, IT ApplicationManagement, Project and Programme management, Policy,Data and Intelligence, Communications, Customer Service,Digital Experience and Facilities Management.Executive Director for Business Services(Deputy Chief Executive)Mike is Deputy Chief Executive at SouthamptonCity Council, having held a number of previousroles including Service Director for Growth,Head of Planning, Transport and Culture andHead of Leisure and Culture, and throughthese experiences has secured a wide range ofexperience across different services, in placemaking, service development and alternativedelivery models.Mike is focused on delivering the best supportservices for the rest of the organisationensuring that the council is working in amodern and sustainable way. He has delivereda range of large projects and changes in thepast and brings this experience to this role.Developing close and positive relationshipswith private and voluntary sector stakeholdersis a key feature of Mike’s approach, along withhis experience of working with a broad range ofpolitical administrations.James StrachanService DirectorBusiness DevelopmentJanet KingService Director,Human Resourcesand OrganisationalDevelopment023 8083 2028Richard IvoryService Director Legal &Business Operationsjames.strachan@southampton.gov.uk023 8083 343607773 331249www.linkedin.com/in/jamesstrachan/@strachan jThe HR and OD service supports the achievement ofexcellence in all services provided by Southampton CityCouncil and ensures that the council enhances its reputationas an “employer of choice” and a “great place to work”.Alongside effective HR policies, procedures and guidelines thatsupport the full life-cycle of employment, the service offers awide range of specialist HR and support services. The servicecomprises teams offering Workforce Data Analytics, Payrolland Pensions; an HR Advisory service; Organisational Learningand Development; Recruitment; Apprenticeships advice andlearning; Health and Safety and Emergency Planning andBusiness Continuity.Email:Direct:Mobile:Email: 023 8083 237807468 752536Legal and Business Operations covers the core governanceand business support functions for the council. It comprises anaward winning shared legal services partnership with FarehamBorough Council. The team includes corporate complaints,records management and information governance. Theteam are currently the LLG national legal team of the year.Additionally, Democratic Services, Electoral Services, LandCharges, the Executive PA team, Members Services andBusiness Support are services within the wider service. TheService Director; Legal and Business Operations is also theMonitoring Officer, Solicitor to Fareham Borough Council andSenior Information Risk n.gov.uk023 8083 279407747 567752
Mary D’ArcyExecutive Director of Communities,Culture and HomesAs Executive Director for Communities,Culture and Homes, Mary joinedSouthampton City Council from Adur &Worthing Councils where she led a numberof teams supporting, enabling and deliveringexcellent services to their communities,including housing, community health &wellbeing, environment & leisure, voluntarysector liaison, management of contractedcommunity services and democratic services.“Building sustainable, agile andflexible services, with people whohave the capacity, capability andconfidence to adapt to and drivechanging environments.”Her ambition is to work in and withcommunities to build resilience and capacityto grow and develop, improving outcomes forour communities, individuals, business andcustomers; working in partnership with public,private and voluntary sector agencies toprotect the vulnerable and enable resilienceand ukTel:023 8083 2438
Steve SmithHead of StrongerCommunities,Neighbourhoods& HousingStronger Communities, Neighbourhoods & Housingmanage several areas which are customer facing and frontline, we manage 1 in 5 properties in the city and so are thebiggest landlord in Southampton. Teams include, HousingNeeds (homelessness, Housing Register and WelfareRights), Local Housing Offices, Neighbourhood Wardens,Stronger Communities Team consists of the IDVAs who arehelping those survivors of domestic abuse, the Employment& Skills Team assisting people to get in to employment, ourViolence Reduction Unit (VRU), our Tenant EngagementTeam as well as managing partnership such as Prevent andthe Safe City yn AbelHead of Culturesteve.smith@southampton.gov.uk023 8091 5161Consumer Protection and Environmental Services areresponsible for a range of services which protect residents.Teams include: Environmental Health, Trading Standards andCommunity safety, Licensing, Port Health ServicesPrivate Sector housing including licensing of Houses inMultiple Occupation, Parking Services including Itchen Bridge,Registration and Bereavement Services.Rosie ZambraHead of ConsumerProtection andEnvironmental ServicesThe Culture service is responsible for strategic culturaldevelopment as well as the delivery of the council’s culturalservices. Teams include: Museums and Gallery, designatedcollections and stores, Archive, Archaeology Unit, heritageassets, city-wide events team and tourism.rosie.zambra@southampton.gov.uk023 8083 404407917 023 8083 4516Claire has been appointed to take forward Southampton’sBid for City of Culture 2025, working with Southampton’scommunities, cultural organisations, businesses, andacademic partners locally and in the wider Solent v.uk023 8083 4872Claire WhitakerCity of CultureBid Director“Celebrating the diversity ofcultures within Southampton;enhancing our cultural andhistorical offer and using these tohelp transform our communities.”
John HarrisonExecutive Director of Finance& CommercialisationJohn has been a corporate director andS151 officer since 1996 including a period asDeputy Chief Executive. In 2018 he worked onestablishing a Children’s Trust for children’ssocial care services.Steve HarrisonHead of Financial Planningand ManagementHe has been a member of LGA Peer Reviewteams, including Southampton in 2012 andled the first LGA Finance Peer Review.John is a former President of the Societyof Municipal Treasurers and has spokennationally and internationally on areas suchas commercialization and energy. John joinedSouthampton City Council in November k023 8083 4153Supplier Management’s role is to provide an oversight of allof the council’s third party expenditure, lead on strategic andkey contracts management activities, provide procurementand buying services and support the whole organisation indeveloping its contract and commercial management skillsand approach.Paul PaskinsHead of mpton.gov.uk023 8083 4353Commercialisation are responsible for supporting the councilto ensure we can maximise revenue creating a financial surplusin appropriate areas in order to facilitate a better offering toour customer as well as key services who gather income oroperate commercially. Teams include, housing operations,Council Tax and Benefits, Customer Payments and Debts andClient Monies.Email: john.harrison@southampton.gov.ukTel:Financial Planning and Management support the aims of thecouncil by ensuring the budget and capital programme alignswith our corporate plans and that services have access togood quality and timely financial advice and information. Wealso produce the council’s Medium Term Financial Strategy, theannual statement of accounts, manage our cash flow, monitorand report on corporate risks and offer advice on issues suchas VAT and insurance.Teams include, corporate finance,finance business partnering and also risk and insurance.023 8083 2040Nigel AshtonHead n@southampton.gov.uk02380 83456407867 136725
Kate MartinCity Services are responsible for lots of the day to day upkeep ofthe city and delivery of a wide range of services to residents andbusiness across Southampton and beyond. Teams include: WasteOperations; District Grounds Maintenance and Street Cleansing;Fleet Operations; Ecology & Engagement; Arboriculture; TreeSurgery; Pest Control; Landscape Operations; Play Areas; SchoolGrounds Maintenance; Safety, Health and Compliance; ClinicalWaste; Outdoor Recreation and Landscape Design.Executive Director of PlaceKate has supported local government forover 20 years, currently as the ExecutiveDirector Place for Southampton City Councilsince 2020 and formerly at Director levelfor the City of Wolverhampton Council,the London Borough of Camden and theLondon Borough of Brent. Prior to this,Kate led public service teams in the WestMidlands, East Midlands and the North Westof England. Kate is a Fellow of the Instituteof Place Management and the CharteredInstitute of Housing and a Member of theInstitute of Economic Development and theRoyal Institute of Chartered Surveyors. Kateis passionate about placemaking, with anaward-winning track record of deliveringEconomy, Business, Leisure, Infrastructure,Transport, Planning, Development, Housing,Property and Neighbourhood Services.Kate has also held a wide-range of NonExecutive Director Board roles, for bothcommercial and charitable organisations atregional level and across the UK.Dave TyrieHead of City Servicesdavid.tyrie@southampton.gov.uk0775320 7461Infrastructure, Green City and Transport are responsiblefor Southampton’s transport infrastructure and the work onachieving the aims of the Green City Charter, making the citya cleaner, greener, healthier, more sustainable and attractiveplace to live, work and visit. Teams include: Green CityInitiative; Sustainable City Programme; Transport Delivery andthe Transforming Cities Fund project.Pete BoustredHead of Infrastructure,Green City and d@southampton.gov.uk023 8083 474307825 conomic Development and Planning are responsiblefor the way buildings and developments are managed inSouthampton and for support the local economy. Teamsinclude: Planning – policy, development control andcompliance; Employment & Skills; Economic Development andBuilding ControlPaul BartonInterim Head of EconomicDevelopment and southampton.gov.uk023 8083 n-7410a127Property are responsible for the council’s buildings, constructiondevelopments and regeneration. Teams include: ConstructionProjects; Development & Regeneration and Asset ManagementEmail: kate.martin@southampton.gov.ukTel:Email:Mobile:023 8083 2134Tina Dyer-SladeHead of de@southampton.gov.uk023 8083 359707964 8
Guy Van DicheleExecutive Director of Wellbeing(Health and Adults [DASS])“We will always strive toput residents first – askingourselves whether what we aredoing is improving the lives ofour residents. We will innovateand continually improve ouroffer to residents to supporttheir independence.”Guy was, most recently, Executive Directorfor Health, Wellbeing and Adults at CroydonCouncil, where he was responsible forAdults and Public Health services, Housingand Gateway Services (including contactcentre, front door for adults, homelessness,bereavement and benefits). Guy has heldthe DASS role in a number of authoritiespreviously.He is passionate about support to carers,led the award-winning partnership acrosshealth and care in Croydon and ensuredthat Croydon and partners was awarded thestatus of a ‘Dementia-Friendly’ borough bythe Alzheimer’s Society two years in a row.Email:Guy.VanDichele@southampton.gov.ukTel:023 8083 4487
The Adult Social Care service is responsible for referraland safeguarding, managing the integration andpartnerships of Adult Social Care, community social careteams, directly delivered care services, mental health andDeprivation of Liberties.Sharon StewartHead of Adult Social .gov.uk023 8083 266007920 478669Lisa HaynesHead of SupportedHousing andCommunity SupportThe Public Health service helps the council to deliver its legalduty to improve the health of its population, and to reduceinequalities in health between groups. Public health will beworking to four primary aims from 2020 to 2025; to ensure that:Debbie ChaseInterim Director ofPublic :Debbie.Chase@southampton.gov.uk023 8083 369407825 @DebbieDla1“Providing a sustainable, clean,healthy and safe environment foreveryone. Nurturing green spacesand embracing our hampton.gov.uk023 8083 251607796 278628Quality and Integration is a joint team with theClinical Commissioning Group who deliver integratedcommissioning across full life course for health andcare, managing and developing market, ensuring anddeveloping quality of providers.The residents of Southampton are healthier for longerSouthampton is a healthy placeHealth inequalities are reduced (and the most vulnerableare protected)Health and wellbeing is everyone’s businessIn light of the CoVid19 pandemic, the current service priorityis to plan, respond and support recovery and restorationprogrammes in relation to this health emergency.The Supported Housing and Community Support servicedeliver support and assessments within the community tosupport independence and wellbeing. Teams include supportedhousing, ‘housing with care’ and delivering housing relatedsupport to people living in private accommodation, telecareservices to residents of Southampton and the local area andan Occupational Therapy assessment service, supporting theprocess of delivering housing adaptations, making homes moreaccessible to people with physical disabilities.Email:Stephanie RamseyDirector of Qualityand Integration/ChiefNurse (joint post withSouthampton City ie.ramsey@southampton.gov.uk0238029694107887 656829The Principal Social Worker is responsible for leading thedevelopment of Adult Social Care practice, developing trainingand supporting the operational delivery of social care.Email:Direct:Mobile:Karen BiddlePrincipal Social Workerkaren.biddle@southampton.gov.uk023 8083 337207920 478669
Robert HendersonExecutive Director of Wellbeing(Children and Learning [DCS])Children’s social care is responsible for the day to daysupport and protection of the most vulnerable childrenand young people in the city. Teams include: AssessmentTeams, Jigsaw, Courts teams, multi-agency support huband Fostering and Adoption.Robert is Executive Director Children andLearning at Southampton City Council andis the most recent addition to the team ofdirectors, his role is to lead the teams whowork to ensure that children and youngpeople in Southampton get the best possiblestart in life.Email:Direct:Mobile:Robert’s last role was as Executive Directorof Children, Families and Education at theLondon Borough of Croydon. Since 2018he has overseen the improvement of theborough’s children’s social care and earlyhelp services, improving its OFSTED ratingfrom ‘Inadequate’ to overall ‘Good’.Prior to this, Robert was Director ofChildren’s Services at the London boroughsof Richmond and Kingston – with the latterreceiving an OFSTED rating of ‘Outstanding’shortly after his departure in December 2018.In addition to having more than 20 years’experience working with children, youngpeople and families, Robert also holds anMSc in Social Policy and Research from theUniversity of Oxford.Email: Robert.henderson@southampton.gov.ukTel:023 8083 4899Phil BullinghamHead of Children’sSocial CarePhil.bullingham@southampton.gov.uk023 8083 395507532 068168The Children’s Safeguarding, Integrated and Restorative Serviceprovide support to children, families and young people throughspecialist intervention initiatives. These deal with a variety ofissues ranging from mental health to legal aid, with the unifyingaim to protect livelihoods and mitigate potential risks to wellbeing.Julian WatkinsActing Head of Children’ssafeguarding, Integratedand Restorative ServicesTeams include: The Children’s Services Quality Assurance Unit,Integrated Early Help Services, The Jigsaw Team, The BRS,The Specialist Assessment Team and FDAC/ Edge of Care, TheContact Service, The MET HUB, Southampton Youth OffendingService and the Education Welfare/Child Performance andEmployment .uk023 8083 4267Education and Learning provide support and challenge toeducational providers across the city. This includes Early Yearssettings, Primary, Secondary and Special Schools along with thethree post-16 providers. The service also ensures that childrenwith special needs and those that are looked after receive thebespoke educational provision that they require.Derek WilesHead of Educationand LearningTeams include: Early Years, SEND, Admissions, School placeplanning, Inclusion, Post-16, Education Psychologists, TheVirtual School, The Music Service, Governance and QualityAssurance and ov.uk023 8083 4505
‘‘We want to be a city that isgreener, fairer and healthier; acity of culture that is accessibleto everyone. We will continueto develop Southampton as amodern, vibrant and sustainablecity to live, work and visit’’
Email: Claire has been appointed to take forward Southampton's steve.smith@southampton.gov.uk Direct: 023 8091 5161 Consumer Protection and Environmental Services are responsible for a range of services which protect residents. . Email: kate.martin@southampton.gov.uk Tel: 023 8083 2134
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