Chart Review Using National EHR Tools - Veterans Affairs

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1Database & Methods Cyberseminar SeriesChart Review using National EHR ToolsJuly 10, 2017Linda S. Williams, MDCo-PI, Precision Monitoring (PRIS-M) QUERIHSR&D Center for Health Information and CommunicationProfessor of Neurology, Indiana University School of MedicineResearch Scientist, Regenstrief Institute, Inc.Indianapolis, IN

2Database & Methods Cyberseminar SeriesInformational seminars to help VA researchersunderstand how to use VA and non-VA data in researchand quality improvementTopics: Application of VA and non-VA data to research and qualityimprovement questions Limitations of secondary data use Resources to support VA data use7/10/2016

3FY ‘17 Database & Methods ScheduleFirst Monday of the month* 1:00pm-2:00pm ETVisit our Educationpage for moreinformation ®istration rview of VA Data & Research Uses11/7/2016Requesting Access to VA Data12/5/2016Healthcare Utilization with MedSAS & CDW1/9/2017VA Medicare Data (VA/CMS)2/6/2017Assessing Pharmacy Utilization with VA Data3/6/2017Mortality Ascertainment & Cause of Death4/3/2017Assessing Race & Ethnicity6/5/2017Pharmacy Data7/10/2017*Chart Review Using National EHR Tools8/7/2017Applying Comorbidity Measures Using VA and CMS(Medicare/Medicaid) Data9/11/2017*Using CDW Microbiology and Pharmacy Data inOutcomes Research*Schedule shifts by one week in event of VA holiday.7/10/2016

4Database & Methods Cyberseminar SeriesChart Review Using National EHR ToolsLinda S. Williams, MDCo-PI, Precision Monitoring (PRIS-M) QUERIHSR&D Center for Health Information and CommunicationProfessor of Neurology, Indiana University School of MedicineResearch Scientist, Regenstrief Institute, Inc.Indianapolis, IN

5Learning ObjectivesBy the end of this cyberseminar, attendees will be able to: Identify when chart review is an effective data collection methodology Compare different strategies for conducting chart review Anticipate common steps needed to plan and conduct a rigorous chartreview project Be familiar with tools that can support electronic chart review activities7/10/2016

6Poll #1: What is your role in the VA ? Research investigator/PI Data manager, analyst, or programmer Project coordinator Clinical or operations staff Other – please describe via the Q&A function7/10/2016

7Poll Question 2: What is your previousexperience using chart review for research? Never did chart review Used paper charts Used my local electronic health record only (CPRS) Used VistAWeb or CAPRI Used some other platform for central chart review (pleasedescribe using central Q&A)7/10/2016

8Topics When to use chart review for research Planning and conducting chart review studies Examples of VA EHR tools for chart review Lessons learned Additional Resources7/10/2016

9Project examples: INSPIRE SDP (L. Williams, PI) CARE TIMe SDP (D. Bravata, PI) Operational projects/Office of Clinical Analytics and ReportingReferences: Williams LS et al. A cluster-randomized quality improvement study toimprove two inpatient stroke quality indicators. BMJ Qual Safety 2015;doi: 10.1136/bmjqs-2015-004188 Phipps M et al. Validation of stroke meaningful use measures in anational EHR system. J Gen Internal Med 2016;31(Suppl 1):S46-52. Bravata D, Myers L, Cheng E, et al. Quality of Care for Veterans withTIA and Minor Stroke. Stroke. 2015;46(Supp 1):ATMP73.7/10/2016

10Topics When to use chart review for research Confirm data in VA administrative datasets Capture data not available in VA administrative datasets Local vs. Central Chart Review Cost/accuracy vs. local chart reviews Using notes in the CDW Planning and conducting chart review studies Examples of VA EHR tools for chart review Lessons learned Additional Resources7/10/2016

11Confirm data in VHA administrative datasets Validate case ascertainment strategies Assess the accuracy of your administrative data-basedcase ascertainment or outcome assessment and adjust ifneeded for a retrospective administrative data analysis Chart review serves as “criterion standard” TIA cohort identifiedby ICD-9 TIA codein ED or hospitaldischarge Minor stroke cohortidentified by ICD-9hospital dischargecodes and otheradministrative data(clinical severitydata not available)92%87%7/10/2016

12Confirm data in VHA administrative datasetsAssess clinical vs. administrative completion of an actionExample: How many patients received a rehabilitation consult during theirstroke admission? Joint Commission stroke quality indicator included in VA facility SAIL reports Research question: How accurate are administrative measures of this quality indicator? Administrative data includes completed consult information However, consults may be completed without an actual rehab evaluationtaking place, or may be done without administrative documentation:If infrequent it may not be aproblem, but assessing a randomsample of cases may be importantto understand the variability in yourestimate of the % of patientsreceiving this careType of error(of 1948 eligible admissions)ReasonFalse negative (13)1- discharge date incorrect12-admin data did notcapture consultFalse positive (12)1- consult after discharge3- patient not seen4- consult cancelled4- consult was fordiagnostic test only

13Other types of errors found when confirmingadministrative data via chart review: Incorrect ICD-9/ICD-10 code used Admission with stroke ICD9 primary discharge code in VAadministrative data is actually for an episode of non-VA care paidfor by the VA A medication noted as given in VA Bar Code MedicationAdministration (BCMA) data has a note entered that says “held,patient off floor.” An outpatient medication is active electronically but provider noterecords instruction to stop the medication7/10/2016

14Capture data not available in VA administrativedatasets Unstructured data Written orders Comment fields Data elements that reflect complex aspects of care Discussion of comfort care or advanced directives Coordination of care between providers Data elements that reflect clinician judgment Documentation of reasons of providing or not providing care (patientdeclines treatment, ineligibility, etc.) Scanned records (many VA and non-VA examples)7/10/2016

15Example of need for unstructured data in quality measurement:VTE prophylaxis by hospital day 2 flowchart1. Was the patienthospitalized for 2 days?2. Was the patientambulatory by hospital day(HD) 2?3. Were “comfort measuresonly” documented by HD2?4. Were appropriatemedications ormechanicalprophylaxis given byHD2?5. Were any contraindications tomeds and mechanicalprophylaxis recorded by theprovider?

16Using chart review to develop electronic clinical qualitymeasures for use in clinical quality management:STK-1:VTE c byhospital day 2DenominatorSTK-10:Consider forrehabilitationDenominatorSTK-2:Antithrombotic atdischargeDenominatorNIHSS by 24 orN% /NPV99.5%33.3%99.5%50.6%96.9%Compared to52.7%chart review99.1%85.2%97.7%Only one 97.5%matched due to73.7%non-standard99.3%names/orders %36.4%96.9%98.8%7/10/2016

17Using chart review to develop electronic qualitymeasures for use in implementation trials7/10/2016

18Strategies for Chart Review: Local vs. Central Local (CPRS) chart review Effective if few sites Best for simple chart review questions Example: Retrospective cohort study of Veterans at two VAMCs thatreceived sleep apnea screening post-stroke Small (two VA facilities) Focused (diagnostic case ascertainment, receipt of sleep apnea screening within agiven time frame) Chart review needed because completion and results of non-VA consults not easilytracked with administrative data Central (national EHR tools) chart review Cheaper for large studies Optimal training and quality control7/10/2016

19Chart review expense example INSPIRE SDP 11-site cluster randomized study, reviewing 2.5 years of strokeadmissions Primary outcome: performance on various stroke quality indicators(were patients eligible to receive a process of care and did theyreceive it?) Site level volume approximately 75 stroke admissions per year If prospectively reviewing cases, volume small Difficult to find sites willing and able to hire some small % of a researchassistant to conduct the chart reviews 11 staff at 0.25 FTE vs. 3 full time central staff Still need central EHR review to assess local chart reviewaccuracy due to complexity of review Training, maintaining, retaining the off-site personnel over a3-year study is not feasible7/10/2016

20Central Chart Review Quality Example INSPIRE SDP 1,600 admissions with full chart review Random 10% inter-rater reliability ( 160 admissions) Essential to track inter-rater reliability throughout the project to detect andaddress variability in reviews 118 variable chart review form, 11 quality indicators 113/118 variables 0.8 ICC/kappa QI result agreement (ineligible, passed, failed) excellent, k 0.84-0.96ICC pasthx16pasthx24pasthx31pasthx9 11attentltarm10.980.960.940.920.9kapp7/10/2016

21Using notes in the CDW TIU (Text Integration Utilities) notes are available in theCDW These notes can be useful for extracting unstructured(text) data, but also have some disadvantages: Not inherently chronologically oriented (requires data manipulationif sequence of notes/information was important) Date and time of note entry is stripped from TIU notes so you can’tsee this when you view them Need data management skills (SQL) to manipulate, although sometools are being developed to aid in human-assisted review of textstrings in TIU notes, as well as for annotation in NLP projectseHost and ChartReview tools Cyberseminar 8/10/20177/10/2016

22Topics Using chart review for research Planning and conducting chart review studies Examples of VA EHR tools for chart review CAPRI VistAWeb- retirement planned for end of FY17 CDW TIU notes eHOST—refer to VINCI seminar Joint Legacy Viewer (JLV)- VistAWeb replacement Lessons learned Additional Resources7/10/2016

23Steps to conducting high quality chart review Define the data you will collect “Symptomatic intracerebral hemorrhage” after thrombolysis What time frame? Required diagnostic test(s) to diagnose? “Symptomatic” definition? Construct and define your variables to minimize any reviewer judgement Develop a chart review form and test it Consider grouping of information for improved efficiency Identify skip patterns (if one variable is answered x then skip to y) Identify other important data that are missing Measure the time it takes for chart review to set goals for project staff7/10/2016

24Steps to conducting high quality chart review Develop a chart review manual for training andto document changes throughout the project Obtain access to needed tools Local CPRS or national tools for chart review at otherfacilities7/10/2016

25Developing a chart review manualA standard chart review manual is key to the quality of yourchart review data.For each variable, include: Explicit definitions and response options Sources to use for review Diagnoses from problem list? Discharge summary? Clinic visit? Standardize search features and terms Find specific text, all reviewers should use same text, same dates for search List of common abbreviations Local examples as they are noted Which note titles or templates contain the variable of interest Modify this with dates as information changes7/10/2016

26Example of manual chart reviewName of variableDescriptive text/meaningResponse optionsDefinitions“What ifs”Site-specific infoWhere to look

27Example of “live” chart review manual:Item “Was the patient screened for dysphagia before PO intake?”Dated so updates aretracked Keep most currentmanual in workingfolder, all otherversions in outdatedfolderDate changes forspecific sites Over time,documentationtemplates change

28Topics Using chart review for research Planning and conducting chart review studies VA EHR tools for chart review Data access CAPRI VistAWeb- retirement planned for end of FY17 CDW TIU notes eHOST—refer to VINCI seminar Joint Legacy Viewer (JLV)- VistAWeb replacement Lessons learned Additional Resources7/10/2016

29EHR Access Tools CAPRI (Compensation and Pension Record Interchange) VistAWeb Joint Legacy Viewer (JLV)Request to use these tools to access VHA electronicmedical record systems is obtained via theDART process(Data Access Request Tracker)Request for access to your local CPRS systemis done locally7/10/2016

30First step to access VA EHR tools:Complete a DART requestInformation about tools fornational EHR access on theVHA Data Portal Includes DART overview andforms Access to tools for national EHRreview can be for specific sites orfor full national access Separate request for research oroperational activitiesDownload and submit a Special User Access 0/Forms/ResearchUserAccessRequestForm.pdf7/10/2016

31Important tip: Research protocols and operationalprojects must have site-specific information Research projects: Mention “national electronic health record” inyour IRB protocol submission (if you need access to all sitesnationwide) or name the specific sites for which you require access. The IRB approved protocol and HIPAA Waiver documents for requests forCAPRI or VistAWeb data are reviewed for explicit mention of use of“national electronic health records.” To reduce data access review delays, include the terms “VistAWeb,”“CAPRI,” or “national electronic health record” in your initial protocol or alater amendment. Operational projects: Mention the operational partner of your projectin the project description, request either national or site specificaccess as above.7/10/2016

32CAPRI(Compensation and Pension Record Interchange) Developed to facilitate coordination between the Veterans BenefitAdministration (VBA) and the Veterans Health Administration (VHA) inthe determination of Veteran benefits Read-only access to EHR data for individual patients at one specificsite at a time Requires special softwareIntranet: APRI.htm7/10/2016

33Example of notes in CAPRI In the “ClinicalDocuments” view,click on the “Notes”tab All notes from onefacility are shown inchronological orderOther tabs at the bottom havespecific data categories similarto CPRS

34Notes are searchable for textExample: looking for documentationof carotid artery stenosis: The search term “carotid” (bottom rightcorner) returns notes containing thisword only. The word is highlighted within the note.7/10/2016

35VistAWeb Developed to facilitate sharing of individual patient dataamong patient’s providers at other VAMCs A VA Intranet web portal Read-only access to EHR data for individual patient at allVA sites where they received care, shown chronologicallyIntranet: istAWeb.htm

36VistAWeb vs. CAPRI layout2. Categories ofdataYou can1.accessSpecifyVistAWeb fromdateswithinCAPRI.Useful when you need toassess transfers orchronology of careacross different facilities.

37EHR Data Portals – Compensation & Pension DataInterchange (CAPRI) & VistAWebCAPRIBothVistAWebRequires specialsoftware andaccess/verify codesRead-only access toEHR one patient at atimeVA Intranet webportal accessedthrough local VistAData viewed fromone healthcare site ata timeRequire real SSNData consolidatedfrom all sites in singlechronological viewDirect access toVistAWebSubmit requests toDARTRecommendation: Get both for maximumApproval for one,Includessearch no additionalflexibility;DART applicationmany, or all VA sitesfunctionrequiredVistA Imagingavailable

38Just when you thought you knew what to do Transition of EHR ToolsVA will retire VistAWeb by the end of FY17 and replace itwith Joint Legacy Viewer lications/JLV.aspx7/10/2016

39JLV access will be requested the same way VistAWeb access is requested(request both CAPRI and JLV when you do the DART application) If you have VistAWeb access already, you will not need to separatelyrequest JLV JLV/VE JLVvsVW TheBigDifference FINAL.pdf7/10/2016

40Topics Using chart review for research Planning and conducting chart review studies VA EHR tools for chart review Lessons learned Additional Resources7/10/2016

41Lessons learned about using EHR tools for research:1.Designate one person from your study to submit and stay incommunication via the DART process2.Increase estimated time per chart review from local CPRS bya small factor (10-15%) to take into account view switchingand page loading issues3.A detailed chart review manual is the foundation to accurateand reliable data collection Regular team meetings to discuss questions, resolve differences, updatechart review manual4.Keep your chart reviewers happy! Breaks for other types of work Shared positions if possible Prizes for “Best Story of the Week”7/10/2016

42Topics Using chart review for research Planning and conducting chart review studies VA EHR tools for chart review Lessons learned Additional Resources7/10/2016

43Look for training resources on theVHA Data Portal.7/10/2016

44Additional ta se.net/groups/jlv-network7/10/2016

45VIReCIntranet: http://vaww.virec.research.va.gov/7/10/2016

46VIReC Options for Specific QuestionsHSRData Listserv Community knowledgeHelpDesk Individualized supportsharing 1,200 VA data users Researchers, operations,data stewards, managersvirec@va.gov(708) 202-2413 Subscribe by HSRData-L.htm (VA Intranet)7/10/2016

47Contact informationLinda S. Williams, MDlinda.williams6@va.govCo-PI, Precision Monitoring (PRIS-M) QUERIHSR&D Center for Health Information and CommunicationProfessor of Neurology, Indiana University School of MedicineIndianapolis, INVHA Joint Legacy Viewer TeamAmanda CournoyerAmanda.Cournoyer@va.govJerry Rutherfordjerald.rutherford@va.gov7/10/2016

48Next session:August 7, 20171 PM ETDatabase & Methods Cyberseminar SeriesApplying Comorbidity MeasuresUsing VA and CMS (Medicare/Medicaid) DataDenise M. Hynes, MPH, PhD, RNDirector & Research Career ScientistVIReC & CINCCHDepartment of Veterans Affairs, Hines, ILProfessor, College of Medicine & School of Public HealthUniversity of Illinois, Chicago, IL

measures for use in clinical quality management: N STK-1: VTE Prophylaxis . Denominator 2130 99.3% 99.5% 33.3% . TIU (Text Integration Utilities) notes are available in the . tools are being developed to aid in human-assisted review of text strings in TIU notes, as well as for annotation in NLP projects .

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