Seqrite Endpoint Security For Mac

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Seqrite Endpoint Securityfor MacUser GuideSMEBusinessTotalEnterprise Suitehttp://www.seqrite.com

Copyright InformationCopyright 2008–2022 Quick Heal Technologies Ltd. All Rights Reserved.No part of this publication may be reproduced, duplicated, or modified in any form orincorporated into any information retrieval system, electronic or any other media ortransmitted in any form without prior permission of Quick Heal Technologies Limited, MarvelEdge, Office No.7010 C & D, 7th Floor, Viman Nagar, Pune 411014, Maharashtra, India.Marketing, distribution or use by anyone barring the people authorized by Quick HealTechnologies Ltd. is liable to legal prosecution.TrademarksSeqrite and DNAScan are registered trademarks of Quick Heal Technologies Ltd. Other brandsand product titles are trademarks of their respective holders.License TermsInstallation and usage of Seqrite Endpoint Security is subject to user’s unconditional acceptanceof the Seqrite end-user license terms and conditions.To read the license terms, visit http://www.seqrite.com/eula and check the End-User LicenseAgreement for your product.Document Publish DateFebruary 24, 2022Copyright Information2

About the DocumentThis User Guide covers all the information about how to install and use Seqrite EndpointSecurity in the easiest possible ways. We have ensured that all the details provided in this guideare updated to the latest enhancements of the software.The following list describes the conventions that we have followed to prepare this document.ConventionMeaningBold FontAnything highlighted in bold indicates that it is a direction about howto carry out an action.This symbol indicates additional information or importantinformation about the topic being discussed. Step 1 Step 2 About the DocumentThe instruction mentioned in the numbered list indicates actions thatyou need to perform.3

Seqrite Endpoint Security HighlightsSeqrite Endpoint Security ensures maximum protection against any possible threats ormalware that may infect your system when you browse online, work in network environment,and access emails. You can schedule scanning, set rules for Quarantine and Backup for files,and block malicious emails and spams.Mac Security Helps you customize the settings that concern the protection of files andfolders in your system. You can set scanning preferences, apply rules for virus protection,schedule scanning, exclude files and folders from scanning, and set rules for quarantine andbackup files.Web Security Helps you set the protection rules to save your machine from malicious filesthat can sneak into your system during online activities such as banking, shopping, surfing andso on.Email Security Helps you customize the protection rules for receiving emails from varioussources. You can set rules for blocking emails which are suspicious of spam, or malware.For more information, please visithttp://www.seqrite.com.Seqrite Endpoint Security Highlights4

ContentsCopyright Information . 2About the Document . 3Seqrite Endpoint Security Highlights . 4Chapter 1.Getting Started . 8Prerequisites . 8System Requirements . 8Installing Seqrite Endpoint Security on Mac System . 9Installing Seqrite Endpoint Security on macOS Catalina and later . 10Installing Seqrite Endpoint Security on Mac System Remotely . 18Installing using Apple Remote Desktop or Casper . 18Prerequisites . 19Creating Client Agent package . 19Installing Client Agent using Apple Remote Desktop or Casper . 20Deploying Seqrite Mac Client using Apple Remote Desktop . 20Deploying Seqrite Mac Client using Casper . 20Connecting remotely using Secure Shell . 21Using Terminal (for Mac or Linux OS) . 21Prerequisites . 21Installing Seqrite Mac Client Agent . 21Using PuTTY (for Windows OS) . 22Prerequisites . 22Installing Seqrite Mac Client Agent . 23Chapter 2.About Seqrite Endpoint Security Dashboard . 24Seqrite Endpoint Security Dashboard . 24Seqrite Endpoint Security Features . 25Seqrite Endpoint Security Menus . 25Quick Access Options . 25News . 26Help Topics . 26About Seqrite Endpoint Security . 26Updating with definition files . 27Chapter 3.Seqrite Endpoint Security Features. 28Mac Security . 28Scan Settings . 28Contents5

Virus Protection . 31Schedule Scans . 32Configuring Schedule Scans . 32Editing Schedule Scans . 33Removing Schedule Scans . 34Exclude Files & Folders . 34Configuring Exclude Files & Folders . 34Editing Exclude Files & Folders . 34Removing Exclude Files & Folders . 35Quarantine & Backup . 35Configuring Quarantine & Backup . 35Web Security. 36Browsing Protection . 36Configuring Browsing Protection . 36Phishing Protection .37Configuring Phishing Protection . 37Email Security . 37Email Protection .37Configuring Email Protection . 37Spam Protection . 38Configuring Spam Protection . 38Chapter 4.Scanning Options . 41Scan My Mac . 41Custom Scan . 41Chapter 5.Seqrite Endpoint Security Menus . 42Reports . 42Viewing Reports . 42Settings. 42Automatic Update . 43Configuring Automatic Update . 43Self Protection . 43Configuring Self Protection . 44Password Protection . 44Configuring Password Protection . 44Device Control . 44Configuring Device Control on Mac Client . 44Configuring Proxy Support . 46Report Settings . 46Configuring Report Settings. 46Chapter 6.Updating Software& Cleaning Viruses . 47Updating Seqrite Endpoint Security from Internet . 47Updating Seqrite Endpoint Security with definition files . 48Contents6

Update Guidelines for Network Environment . 48Cleaning Viruses . 49Cleaning viruses encountered during scanning . 49Scanning Options . 49Chapter 7.Technical Support .50Other Sources of Support . 50Head Office Contact Details .50Contents7

Chapter 1.Getting StartedSeqrite Endpoint Security is simple to install and easy to use. During installation, read eachinstallation screen carefully and follow the instructions.PrerequisitesRemember the following guidelines before installing Seqrite Endpoint Security on your Macmachine: A system with multiple anti-virus software programs installed may result in systemmalfunction. If any other anti-virus software program is installed on your system, you needto remove it before proceeding with the installation of Seqrite Endpoint Security. Close all open programs before proceeding with installation. We recommend you keep a backup of your data in case your system is infected with viruses. Seqrite Endpoint Security must be installed with administrative rights.System RequirementsTo use Seqrite Endpoint Security (EPS), your system should meet the following minimumrequirements: Mac OS X 10.9, 10.10, 10.11, macOS 10.12, 10.13, 10.14, 10.15, 11 and 12 Mac Computer with Intel Processor or Apple M1 chip Minimum 512 MB of RAM, 2 GB or more is recommended 1200 MB free hard disk spaceThe requirements provided are minimum system requirements. We recommend that your systemshould have higher configuration to obtain best results.To check for the latest system requirements, visit: http://www.seqrite.com.Clients that support email scanThe POP3 email clients that support the email scanning feature are as follows: Apple Mail Ver. 10.3 and later Thunder bird Sparrow Sea Monkey MailSmithGetting Started8

Clients that do not support email scanThe POP3 email clients and network protocols that do not support the email scanning featureare as follows: IMAP AOL POP3s with Secure Sockets Layer (SSL) Web based email such as Hotmail and Yahoo! Mail Lotus NotesSSL connections not supportedEmail Protection does not support encrypted email connections that use Secure Sockets Layer(SSL). If SSL connections are being used, the emails are not protected by Email Protection.Installing Seqrite Endpoint Security on Mac SystemBefore you install Mac client, create Mac Client installer on the Endpoint Server in the followingway.To create a Mac Seqrite Client installer, follow these steps:1On the Seqrite Endpoint Security server, go to Start Programs Seqrite EPS Console 7.6 Client Packager.2In the Client Agent Package list, select Custom.3In the OS Platform list, select Mac.4In the Antivirus setup included list, select Yes or No depending on whether you want toinclude antivirus setup in Client Packager. If you include the antivirus setup in the installer package, you cannot distribute the installerthrough email. However, you can distribute the installer without the antivirus setupthrough email.5Download the Mac Client build from any one of the following lds/seqrite/760/en/mclsetp.7z6To provide path of downloaded build, click Browse.7Select folder in which the mclsetp.7z is downloaded. By default, the mclsetp.7z isdownloaded in the Downloads folder. Click Ok.8Click Create. If antivirus is included in the installer package, a MCCLAGAV.TAR file is created in theacmac folder. However, if antivirus is not included in the installer, a MCCLAGNT.TAR file iscreated in acmac folder.Getting Started9

9On the Mac endpoint, copy and extract any of the created TAR files (MCCLAGAV.TAR andMCCLAGNT.TAR) and run the MCLAGNT.DMG file from the extracted folder to installSeqrite EPS Mac Client.When the administrator downloads MCCLAGNT.TAR from the link provided in the email for‘Notify Install’, the setup will be downloaded from the ACMAC folder of EPS server.For roaming endpoints with MAC OS, only Custom client packager can be used forinstalling EPS client.Notify Install allows you to send an email notification to the endpoints in the network to installthe Seqrite Endpoint Security client.To notify clients to install the Seqrite Mac client, follow these steps:1Log on to the Seqrite Endpoint Security web console and then select Clients ClientDeployment Notify Install.The Notify Install screen appears.2In the To field, type the email address.In case of multiple recipients insert a semi colon (;) between email addresses.You may modify the subject line of the message if required.3Click Send Notification.The default email program on your system opens. Send the mail using the email program.A Notify Install message containing a link for the installer file is sent from the administratorbefore installing Seqrite Endpoint Security.4To install SEPS Client on a Mac system, type the installer link in the browser.The link is sent to you to your email address.5A web page appears that displays the prerequisites for the installation and includes a link tothe installer file (Download Mac Client). Read the prerequisites carefully.6Click the Download Mac Client link.A tar file is downloaded that includes the installer.7Go to the location where you have saved the tar file and extract all its components.8Double-click the installer file (MCLAGNT.DMG).9Run the Installer to start the Seqrite Endpoint Security installation.Installing Seqrite Endpoint Security on macOS Catalinaand latermacOS Catalina and later requires approval from users to run Installer for Endpoint Security forMac, when MCCLAGNT.TAR/MCCLAGAV.TAR file is extracted onDesktop/Downloads/Documents folder.Getting Started10

1While installing EPS Mac client, a prompt appears to ask permission to accessDesktop/Downloads/Documents folder where MCCLAGNT.TAR/MCCLAGAV.TAR file isextracted.2To continue Mac client installation, click OK. For Users having macOS Catalina, below system extension prompts will appear one byone when the installation starts. Click Open Security Preferences on all the prompts.Self-protection (ggcext) promptData Loss Prevention (dlpext) promptWeb Security (webflt) promptGetting StartedOnline protection (Opsext) promptFile Activity Monitor (famext) promptEmail Security (mailflt) prompt11

For Users having macOS Big Sur and later, below prompts will appears one by onewhen the installations start. Click Open Security Preferences on all the prompts.Self-protection (ggcext) promptData Loss Prevention (dlpext) promptGetting StartedOnline protection (Opsext) promptFile Activity Monitor (famext) prompt12

Web Security (webflt) prompt3Email Security (mailflt) promptUser needs to ALLOW all the above shown system extension prompts to ensure thefollowing settings on macOS Catalina and later:i.Go to System Preferences Security & Privacy.ii.Click the lock icon and provide the password if it is locked.iii.Click the Allow button as shown in the following screenshot.Getting Started13

Note: On macOS Catalina “Placeholder Developer” is shown instead of thecorresponding app name.iv.The list of updated system software appears. Click Ok.Permission required for making Seqrite Endpoint Security 7.6 Mac Clientcompatible with macOS Catalina 10.15 and laterProduct’s [Seqrite] Apps & Services would require permission to access system files on macOS Catalinaand later. After Allowing all Apps & Services system restart is required.1Post successful installation of Seqrite Endpoint Security 7.6 Mac Client, the followingprompts will appear. For Users having macOS Catalina, the following prompts will appear. Click Allow on allthe prompts.Email Security VPN configurationsGetting StartedWeb Security Network content14

For Users having macOS Big Sur and later, the following prompts will appear. ClickAllow on all the prompts.Email Security VPN configurations2Web Security Network contentAvprompt message will appear as shown below.AVprompt3Do the following settings on macOS.i.ii.iii.iv.4Open System Preferences.Go to Security & Privacy Privacy tab.Click the lock icon and provide the password if it is locked.Select Full Disk Access in the left pane.Add the following processes in the given path and then select the processes in the Security& Privacy Full Disk Access window, /Library/Application Support/Seqrite/Seqrite/opssvcGetting Started15

/Library/Application Support/Seqrite/Seqrite/qhhlpdmn /Library/Application Support/Seqrite/Seqrite/dlpscanner /Library/Application Support/Seqrite/Seqrite/scanner.app /Library/Application Support/Seqrite/Seqrite/update.app /Library/Application Support/Seqrite/Client Agent 7.60/Endpoint Security Client opsext (already present in the privacy section) ggcext (already present in the privacy section) dlpext (already present in the privacy section) famext (already present in the privacy section)5The above processes may be added automatically. In this case, only select the processes inthe Security & Privacy Full Disk Access window.6The following screenshot displays Full Disk Access configuration in System Preferences.If you install Seqrite Endpoint Security 7.6 Mac client on macOS Catalina for the first time, thefollowing alert prompt appears,If you install Seqrite Endpoint Security 7.6 Mac client on macOS Big Sur and later, the followingalert prompt appears for 2 times.Getting Started16

Note: The above prompt does not appear on Apple’s M1 chip system.78To function Seqrite EPS 7.6 Mac client on macOS Catalina and later, do the following.i.Click Open Security Preferences.ii.Allow “Quick Heal Technologies (P) Ltd.” from the ‘System Preferences Security &Privacy’.The following screenshot displays mailflt & webflt network extensions connected state inSystem preferences NetworkGetting Started17

Note: Once all the System extensions are allowed and the required permissions are given, thenrestart your computer.Please note: Device Control, Data Loss Prevention, and File Activity Monitor depend upon VirusProtection. Phishing Protection, Browsing Protection, and Web Security may create multiple reportsfor a single instance if restricted URL is run on Opera browser. Notification for Remote Scan, Remote Update, and Remote Un-install from SEPS webconsole cannot be sent if Mac client user is not logged on to the Mac machine.Installing Seqrite Endpoint Security on Mac SystemRemotely Installing using Apple Remote Desktop or Casper Connecting remotely using Secure ShelloUsing Terminal (for Mac and Linux OS)oUsing PuTTY (for Windows OS)Installing using Apple Remote Desktop or CasperApple Remote Desktop (ARD) helps you to connect to the Mac client computers remotely in thenetwork, send software to them, install software on them, help other end users in real time,and perform various tasks.Getting Started18

PrerequisitesBefore you install Seqrite Mac Client Agent, ensure the following requirements. The administrator computer with ARD or Casper installed must have Mac OS 10.9 or later /OS X server. Mac Seqrite Client installer must be created on Seqrite Endpoint Security (SEPS) server. Toknow about how to create client installer, see Installing Seqrite Endpoint Security on MacSystem. Administrator must have an account on the Mac client computers with admin privileges. Enable Remote Management on the Mac client computers. Your administrator computer must have Packages installed on it. Packages is a Mac OSapplication that helps you to create bundle for your payload and installation. To downloadPackages, visit l. For macOS Catalina and above only, do the following on your Mac system,1Open System Preferences.2Go to Security & Privacy Privacy tab.3Click the lock icon and provide password if it is locked.4Select Full Disk Access in the left pane.5Add the following process in the given path and then select the processes in the Security &Privacy Full Disk Access packages/packages dispatcherCreating Client Agent packageTo create Client Agent package, follow these steps:1On the Seqrite Endpoint Security server, browse to the folder “ installationdirectory \Seqrite\Endpoint Security 7.6\Admin\Web\Build”. installation directory indicates the path where Seqrite Endpoint Security has been installed.2Copy the folder acmac to the administrator Mac computer.3Open Terminal.app on the administrator Mac computer and go to the acmac folder.4Enter the following commandscd ./Remote Installation/PKGsudosh or rights are required for executing this command.When the package creation completes successfully, ClientAgentInstaller.pkg file is created inthe ./Remote Installation/PKG/ClientAgentInstaller/ folder.If the Client Packager is failed to create on macOS Catalina and above, do the following,Getting Started19

1Open System Preferences.2Go to Security & Privacy Privacy tab.3Click the lock icon and provide password if it is locked.4Select Full Disk Access in the left pane.5Select the packages dispatcher check box.6Now again try to create Client Packager, it will be created successfully.Installing Client Agent using Apple Remote Desktop or CasperThis procedure has been provided to help you install Client Agent on the remote Mac clientcomputers using ARD or Casper. For more details, you may consult the documentation of therespective software applications.Deploying Seqrite Mac Client using Apple Remote DesktopIn addition to the Prerequisites described in the preceding section, follow this prerequisite.PrerequisiteBefore deploying Seqrite Mac Client, ensure that you get Apple Remote Desktop (ARD) toolinstalled on your administrator computer. To download ARD, visithttps://www.apple.com/in/remotedesktop.To deploy Seqrite Mac Client using Apple Remote Desktop, follow these steps:1Open Apple Remote Desktop.2Select the Mac client computers from the list of all available computers and then clickInstall to add the package.3Click the plus ( ) sign to locate and add ClientAgentInstaller.pkg and then click Install tobegin deployment.Deploying Seqrite Mac Client using CasperIn addition to the Prerequisites described in the preceding section, follow this prerequisite.PrerequisiteBefore deploying Seqrite Mac Client, ensure that you get Casper tool installed on youradministrator computer. Casper helps to install software and run scripts remotely on the clientcomputers. To download Casper, visit .To deploy Seqrite Mac Client using Casper, follow these steps:1Log on to Casper Admin.2Drag ClientAgentInstaller.pkg to the window and then select File Save.3Log on to Casper Remote.4In the Computers tab, select the Mac client computers from the list of available computers.5In the Packages tab, select ClientAgentInstaller.pkg.Getting Started20

6Click Go.Connecting remotely using Secure ShellSecure Shell (SSH) is a network protocol that is used to connect to the remote Mac clientcomputers over secure data communication through command line to manage clientcomputers.Using Terminal (for Mac or Linux OS)The administrator computer having either Mac or Linux OS can install Client Agent using thismethod.PrerequisitesBefore you install Seqrite Mac Client Agent, ensure the following requirements. Administrator must have an account on the Mac client computers with admin privileges. Enable Remote Login and either allow access for all users, or only for specific users, such asAdministrators. You can find this setting on the Mac computer under System Preferences Sharing Remote Login. Ensure that the firewall does not block the port that Secure Shell (SSH) uses, which is bydefault TCP port 22. This port allows the required communication for remote login. If you use the Mac firewall, disable stealth mode. With stealth mode enabled, the remotepush installation cannot discover the client through Search Network. To disable stealth mode on the Mac computers, do the following,v.In System Preferences, go to Security and Privacy.vi.Click the Lock icon and provide password if it is locked.vii.Select Firewall Firewall Options.viii.Clear the Enable stealth mode check box if it is selected.ix. Click OK.Mac Seqrite Client installer must be created on the Seqrite Endpoint Security server. Toknow about how to create client installer, see Installing Seqrite Endpoint Security on MacSystem.Installing Seqrite Mac Client AgentTo install Seqrite Mac Client Agent using Terminal, follow these steps:1On the Seqrite Endpoint Security server, browse to the folder “ installationdirectory \Seqrite\Endpoint Security 7.6\Admin\Web\Build”. installation directory indicates the path where Seqrite Endpoint Security has been installed.2Copy the folder acmac to the administrator Mac computer.Getting Started21

3Open Terminal on the Mac administrator computer and go to theacmac/Remote Installation folder.4Enter the following commandsh ./Scripts/copy.sh username ip address Parameter descriptionsh ./Scripts/copy.sh is static. username specifies the user name of the remote Mac computer such as ‘test’. ip address specifies the IP address of the remote Mac computer such as ‘10.10.0.0’.Example: sh ./Scripts/copy.s

Installing Seqrite Endpoint Security on Mac System Before you install Mac client, create Mac Client installer on the Endpoint Server in the following way. To create a Mac Seqrite Client installer, follow these steps: 1 On the Seqrite Endpoint Security server, go to Start Programs Seqrite EPS Console 7.6 Client Packager.

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