Thirtyseven4 Endpoint Security For Mac

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Thirtyseven4 Endpoint Securityfor MacUser GuideSMEBusinessTotalThirtyseven4, L.L.C.www.thirtyseven4.com

Copyright InformationCopyright 2022 Thirtyseven4, LLC. All Rights ReservedNo part of this software may be reproduced, duplicated or modified in any form or incorporatedinto any information retrieval system, electronic or any other or transmission in any formwithout prior permission of Thirtyseven4, LLC, P. O. Box 1642, Medina, Ohio 44258.Marketing, distribution or use by anyone outside of Thirtyseven4, LLC constitutes grounds forlegal prosecution.Thirtyseven4 is a registered trademark of Thirtyseven4, LLC.Document Publish DateFebruary 8, 2022Copyright Information2

About the DocumentThis manual covers all the information about how to install and use Thirtyseven4 EndpointSecurity in the easiest possible ways. We have ensured that all the details provided in this guideare updated to the latest enhancements of the software.The following list describes the conventions that we have followed to prepare this document.ConventionMeaningBold FontAnything highlighted in bold indicates that it is a direction about howto carry out an action.This s y m b o l indicates additional information orimportantinformation about the topic being discussed. Step 1 Step 2 The instruction mentioned in the numbered list indicates actions thatyou need to perform.Thirtyseven4 Endpoint Security Highlights3

Thirtyseven4 Endpoint Security HighlightsThirtyseven4 Endpoint Security ensures maximum protection against any possible threats ormalware that may infect your system when you browse online, work in network environment,and access emails. You can schedule scanning, set rules for Quarantine and Backup for files,and block malicious emails and spams.Mac Security Helps you customize the settings that concern the protection of files andfolders in your system. You can set scanning preferences, apply rules for virus protection,schedule scanning, exclude files and folders from scanning, and set rules for quarantine andbackup files.Web Security Helps you set the protection rules to save your machine from malicious filesthat can sneak into your system during online activities such as banking, shopping, surfing andso on.Email Security Helps you customize the protection rules for receiving emails from varioussources. You can set rules for blocking emails which are suspicious of spam, or malware.For more information, please visit www.thirtyseven4.com.Thirtyseven4 Endpoint Security Highlights4

ContentsCopyright Information . 2About the Document . 3Thirtyseven4 Endpoint Security Highlights. 4Chapter 1.Getting Started . 8Prerequisites . 8System Requirements . 8Installing Thirtyseven4 Endpoint Security on Mac System . 9Installing Thirtyseven4 Endpoint Security on Catalina and above . 11Installing Thirtyseven4 Endpoint Security on Mac System Remotely. 18Installing using Apple Remote Desktop or Casper . 18Prerequisites . 18Creating Client Agent package . 19Installing Client Agent using Apple Remote Desktop or Casper . 19Deploying Thirtyseven4 Mac Client using Apple Remote Desktop . 19Deploying Thirtyseven4 Mac Client using Casper . 20Connecting remotely using Secure Shell .20Using Terminal (for Mac OS) . 20Prerequisites . 20Installing Thirtyseven4 Mac Client Agent . 21Using PuTTY (for Windows OS) . 21Prerequisites . 22Installing Thirtyseven4 Mac Client Agent . 22Chapter 2.About Thirtyseven4 Endpoint Security Dashboard . 24Thirtyseven4 Endpoint Security Dashboard . 24Thirtyseven4 Endpoint Security Features . 25Thirtyseven4 Endpoint Security Menus . 25Quick Access Options. 25News . 26Help Topics . 26About Thirtyseven4 Endpoint Security . 26Updating with definition files . 27Chapter 3.Thirtyseven4 Endpoint Security Features . 28Mac Security . 28Scan Settings . 28Contents5

Virus Protection . 31Schedule Scans . 32Configuring Schedule Scans . 32Editing Schedule Scans . 33Removing Schedule Scans. 34Exclude Files & Folders . 34Configuring Exclude Files & Folders . 34Editing Exclude Files & Folders. 34Removing Exclude Files & Folders . 35Quarantine & Backup . 35Configuring Quarantine & Backup . 35Web Security. 36Browsing Protection . 36Configuring Browsing Protection . 36Phishing Protection.37Configuring Phishing Protection . 37Email Security . 37Email Protection .37Configuring Email Protection . 37Spam Protection . 38Configuring Spam Protection . 38Chapter 4.Scanning Options . 41Scan My Mac . 41Custom Scan . 41Chapter 5.Thirtyseven4 Endpoint Security Menus. 42Reports . 42Viewing Reports . 42Settings. 43Automatic Update . 43Configuring Automatic Update . 43Self Protection . 44Configuring Self Protection . 44Password Protection . 44Configuring Password Protection . 44Device Control . 44Configuring Device Control on Mac Client . 45Proxy Support . 45Configuring Proxy Support . 46Report Settings . 46Configuring Report Settings. 46Chapter 6.Updating Software & Cleaning Viruses . 47Updating Thirtyseven4 Endpoint Security from Internet . 47Contents6

Updating Thirtyseven4 Endpoint Security with definition files . 48Update Guidelines for Network Environment . 48Cleaning Viruses. 49Cleaning viruses encountered during scanning . 49Scanning Options . 49Chapter 7.Technical Support .50Other Sources of Support. 50Head Office Contact Details .50Contents7

Chapter 1.Getting StartedThirtyseven4 Endpoint Security is simple to install and easy to use. During installation, readeach installation screen carefully and follow the instructions.PrerequisitesRemember the following guidelines before installing Thirtyseven4 Endpoint Security on yourMac machine: A system with multiple anti-virus software programs installed may result in systemmalfunction. If any other anti-virus software program is installed on your system, you needto remove it before proceeding with the installation of Thirtyseven4 Endpoint Security. Close all open programs before proceeding with installation. We recommend you to keep a backup of your data if your system is infected with viruses. Ensure that you have administrative rights for installing Thirtyseven4 Endpoint Security.System RequirementsTo use Thirtyseven4 Endpoint Security, your system should meet the following minimumrequirements: Mac OS X 10.9, 10.10, 10.11, macOS 10.12, 10.13, 10.14, 10.15, 11, and 12 Mac Computer with Intel Processor or Apple M1 chip Minimum 512 MB of RAM, 2 GB or more is recommended 1200 MB free hard disk spaceThe requirements provided are minimum system requirements. We recommend that your systemshould have higher configuration to obtain best results.To check for the latest system requirements, visit: www.thirtyseven4.com.Clients that support email scanThe POP3 email clients that support the email scanning feature are as follows: Apple Mail Ver. 10.3 and later Thunder bird Sparrow Sea Monkey MailSmithGetting Started8

Clients that do not support email scanThe POP3 email clients and network protocols that do not support the email scanning featureare as follows: IMAP AOL POP3s with Secure Sockets Layer (SSL) Web based email such as Hotmail and Yahoo! Mail Lotus NotesSSL connections not supportedEmail Protection does not support encrypted email connections that use Secure Sockets Layer(SSL). If SSL connections are being used, the emails are not protected by Email Protection.Installing Thirtyseven4 Endpoint Security on MacSystemBefore you install Mac client, create Mac Client installer (TAR file) on the Endpoint Server in thefollowing way.To create a Mac Thirtyseven4 Client installer, follow these steps:1On the Thirtyseven4 Endpoint Security server, go to Start Programs Thirtyseven4 EPSConsole 7.6 Client Packager.2In the Client Agent Package list, select Custom.3In OS Platform list, select Mac.4In the Antivirus setup included list, select Yes or No depending on whether you want toinclude antivirus setup in Client Packager. If you include the antivirus setup in the installer package, you cannot distribute the installerthrough email. However, you can distribute the installer without the antivirus setupthrough email.5Download the Mac Client build from the following s7.6/mclsetp.7z6To provide path of downloaded build, click Browse.7Select folder in which the mclsetp.7z is downloaded. By default, the mclsetp.7z isdownloaded in the Downloads folder. Click Ok.8Click Create. If antivirus is included in the installer package, a MCCLAGAV.TAR file is created in theacmac folder. However, if antivirus is not included in the installer, a MCCLAGNT.TAR file iscreated in acmac folder.Getting Started9

9On the Mac endpoint, copy and extract any of the created TAR files (MCCLAGAV.TARand MCCLAGNT.TAR) and run the MCLAGNT.DMG file from the extracted folder toinstall TSEPS Mac Client.When the administrator downloads MCCLAGNT.TAR from the link provided in the email for‘Notify Install’, the setup will be downloaded from the ACMAC folder of TSEPS server.For roaming endpoints with MAC OS, only custom client packager can be used for installingTSEPS client.Notify Install allows you to send an email notification to the endpoints in the network to installthe Thirtyseven4 Endpoint Security client.To notify clients to install the Thirtyseven4 Mac client, follow these steps:1Log on to the Thirtyseven4 Endpoint Security web console and then select Clients ClientDeployment Notify Install.The Notify Install screen appears.2In the To field, type the email address.In case of multiple recipients insert a semi colon (;) between email addresses.You may modify the subject line of the message if required.3Click Send Notification.The default email program on your system opens. Send the mail using the email program.A Notify Install message containing a link for the installer file is sent from the administrator beforeinstalling Thirtyseven4 Endpoint Security.To install TSEPS Client on a Mac system, follow these steps:1To install TSEPS Client on a Mac system, type the installer link in the browser.The link is sent to you to your email address.A web page appears that displays the prerequisites for the installation and includes a link to the installerfile (Download Mac Client). Read the prerequisites carefully.2Click the Download Mac Client link.A tar file is downloaded that includes the installer.3Go to the location where you have saved the tar file and extract all its components.4Double-click the installer file (MCLAGNT.DMG).5Run the Installer to start the Thirtyseven4 Endpoint Security installation.Getting Started10

Notification for Remote Scan, Remote Update, and Remote Un-install from TSEPS webconsole cannot be sent if Mac client user is not logged on to the Mac machine.Installing Thirtyseven4 Endpoint Security on Catalinaand abovemacOS Catalina and above requires approval from users to run Installer for Endpoint Securityfor Mac, when MCCLAGNT.TAR/MCCLAGAV.TAR file is extracted onDesktop/Downloads/Documents folder.1While installing TSEPS Mac client, a prompt appears to ask permission to accessDesktop/Downloads/Documents folder whereMCCLAGNT.TAR/MCCLAGAV.TAR file is extracted.2To continue EPS 7.6 Mac client installation, click OK.If you click Don't Allow, EPS Mac installation will not proceed automatically. So, to proceedthe installation, you need to do the following.macOS Catalina and above requires your approval to access directory whereMCCLAGNT.TAR/MCCLAGAV.TAR file is extracted (Example: Desktop or Downloads orDocuments folder).1. In the System Preferences Security & Privacy Privacy Files and Folderswindow, select all the options under accainst to access the directory.2. Again, run Installer for Endpoint Security for Mac. For Users having macOS Catalina, below system extension prompts will appear one byone when the installation starts. Click Open Security Preferences on all the prompts.Self-protection (ggcext) promptData Loss Prevention (dlpext) promptGetting StartedOnline protection (Opsext) promptFile Activity Monitor (famext) prompt11

Web Security (webflt) prompt Email Security (mailflt) promptFor Users having macOS Big Sur and above, below prompts will appear one byone when the installations start. Click Open Security Preferences on all theprompts.Self-protection (ggcext) promptGetting StartedOnline protection (Opsext) prompt12

Data Loss Prevention (dlpext) promptWeb Security (webflt) prompt3File Activity Monitor (famext) promptEmail Security (mailflt) promptUser needs to ALLOW all the above shown system extension prompts to ensure thefollowing settings on macOS Catalina and above:i.Go to System Preferences Security & Privacy.ii.Click the lock icon and provide the password if it is locked.iii.Click the Allow button as shown in the following screenshot.Getting Started13

Note: On macOS Catalina “Placeholder Developer” is shown instead of thecorresponding app name.iv.The list of updated system software appears. Click Ok.Permission required for making Thirtyseven4 Endpoint Security 7.6 Mac Clientcompatible with macOS Catalina 10.15 and aboveThirtyseven4 Apps & Services would require permission to access system files on macOS Catalina andabove. After allowing all Apps & Services system restart is required.1Post successful installation of Thirtyseven4 Endpoint Security 7.6 Mac Client, the followingprompts will appear.2For Users having macOS Catalina, the following prompts will appear. Click Allow on all theprompts.Email Security VPN configurationsGetting StartedWeb Security Network content14

For Users having macOS Big Sur and above, the following prompts will appear. Click Allow on all theprompts.Email Security VPN configurations3Web Security Network contentAV prompt message appear will appear as shown below.AVprompt4After successful installation, do the following on macOS Catalina and above,i.Open System Preferences.ii.Go to Security & Privacy Privacy tab.iii.Click the lock icon and provide password if it is locked.iv.Select Full Disk Access in the left pane.Getting Started15

5Add the following processes in the given path and then select the processes in theSecurity & Privacy Full Disk Access window, /Library/Application Support/Thirtyseven4 /Thirtyseven4 /opssvc /Library/Application Support/Thirtyseven4 /Thirtyseven4 /qhhlpdmn /Library/Application Support/Thirtyseven4 /Thirtyseven4 /dlpscanner /Library/Application Support/Thirtyseven4 /Thirtyseven4 /scanner.app /Library/Application Support/Thirtyseven4 /Thirtyseven4 /update.app /Library/Application Support/Thirtyseven4 /Client Agent 7.60/Endpoint Security Client opsext (already present in the privacy section) ggcext (already present in the privacy section) dlpext (already present in the privacy section) famext (already present in the privacy section)The above processes may be added automatically. In this case, only select the processes in theSecurity & Privacy Full Disk Access window.67Do the following settings on macOS.i.Open System Preferences.ii.Go to Security & Privacy Privacy tab.iii.Click the lock icon and provide the password if it is locked.The following screenshot displays Full Disk Access configuration in System Preferences.8If you install Thirtyseven4 Endpoint Security 7.6 Mac client on macOS Catalina for the firsttime, the following alert prompt appears.If you install Thirtyseven4 Endpoint Security 7.6 Mac client on macOS Big Sur and above,the following alert prompt appears for 2 times.Getting Started16

Note: The above prompt does not appear on Apple’s M1 chip system.9i.ii.To function Thirtyseven4 EPS 7.6 Mac client on mac OS Catalina and above, do the following:Click Open Security Preferences.Allow “Thirtyseven4” from the ‘System Preferences Security & Privacy’10 The following screenshot displays mailflt & webflt network extensions connected statein System preferences Network.Getting Started17

Note: Once all the System extensions are allowed and the required permissions are given, thenrestart your computer. Device Control, Data Loss Prevention, and File Activity Monitor depend upon VirusProtection. Phishing Protection, Browsing Protection, and Web Security may create multiple reportsfor a single instance if restricted URL is run on Opera browser.Installing Thirtyseven4 Endpoint Security on MacSystem RemotelyYou can install Thirtyseven4 Mac Client Agent in any one of the following ways: Installing using Apple Remote Desktop or Casper Connecting remotely using Secure Shell Using Terminal (for Mac OS) Using PuTTY (for Windows OS)Installing using Apple Remote Desktop or CasperApple Remote Desktop (ARD) helps you to connect to the Mac client computers remotely in thenetwork, send software to them, install software on them, help other end users in real time,and perform various tasks.PrerequisitesGetting Started18

Before you install Thirtyseven4 Mac Client Agent, ensure the following requirements. The administrator computer with ARD or Casper installed must have Mac OS 10.7 or later /OS X server. Mac Thirtyseven4 Client installer must be created on Thirtyseven4 EndpointSecurity (TSEPS) server. To know about how to create client installer, see InstallingThirtyseven4Endpoint Security on Mac System. Administrator must have an account on the Mac client computers with admin privileges. Enable Remote Management on the Mac client computers. Your administrator computer must have Packages installed on it. Packages is a Mac OSapplication that helps you to create bundle for your payload and installation. To downloadPackages, visit l. For macOS Catalina and above only, do the following on your Mac system,1Open System Preferences.2Go to Security & Privacy Privacy tab.3Click the lock icon and provide password if it is locked.4Select Full Disk Access in the left pane.5Add the following process in the given path and then select the processes in the Security &Privacy Full Disk Access packages/packages dispatcherCreating Client Agent packageTo create Client Agent package, follow these steps:1On the Thirtyseven4 Endpoint Security server, browse to the folder “ installationdirectory \Thirtyseven4\Endpoint Security 7.6\Admin\web\build”. installation directory indicates the path where Thirtyseven4 Endpoint Security has been installed.2Copy the folder acmac to the administrator Mac computer.3Open Terminal.app on the administrator Mac computer and go to the acmac folder.4Enter the following commandscd ./Remote Installation/PKGsudo sh or rights are required for executing this command.When the package creation completes successfully, ClientAgentInstaller.pkg file is created in the./Remote Installation/PKG/ClientAgentInstaller/ folder.If the Client Packager is failed to create on macOS Catalina and above, do the following,1Open System Preferences.2Go to Security & Privacy Privacy tab.Getting Started19

3Click the lock icon and provide password if it is locked.4Select Full Disk Access in the left pane.5Select the packages dispatcher check box.6Now again try to create Client Packager, it will be created successfully.Installing Client Agent using Apple Remote Desktop or CasperThis procedure has been provided to help you install Client Agent on the remote Mac clientcomputers using ARD or Casper. For more details, you may consult the documentation of therespective software applications.Deploying Thirtyseven4 Mac Client using Apple Remote DesktopIn addition to the Prerequisites described in the preceding section, follow this prerequisite.PrerequisiteBefore deploying Thirtyseven4 Mac Client, ensure that you get Apple Remote Desktop (ARD)tool installed on your administrator computer. To download ARD, visithttps://www.apple.com/in/remotedesktop.To deploy Thirtyseven4 Mac Client using Apple Remote Desktop, follow these steps:1Open Apple Remote Desktop.Getting Started20

2Select the Mac client computers from the list of all available computers and then clickInstall to add the package.3Click the plus ( ) sign to locate and add ClientAgentInstaller.pkg and then click Install tobegin deployment.Deploying Thirtyseven4 Mac Client using CasperIn addition to the Prerequisites described in the preceding section, follow this prerequisite.PrerequisiteBefore deploying Thirtyseven4 Mac Client, ensure that you get Casper tool installed on youradministrator computer. Casper helps to install software and run scripts remotely on the clientcomputers. To download Casper, visit .To deploy Thirtyseven4 Mac Client using Casper, follow these steps:1Log on to Casper Admin.2Drag ClientAgentInstaller.pkg to the window and then select File Save.3Log on to Casper Remote.4In the Computers tab, select the Mac client computers from the list of available computers.5In the Packages tab, select ClientAgentInstaller.pkg.6Click Go.Connecting remotely using Secure ShellSecure Shell (SSH) is a network protocol that is used to connect to the remote Mac clientcomputers over secure data communication through command line to manage clientcomputers.Using Terminal (for Mac OS)The administrator computer having Mac OS can install Client Agent using this method.PrerequisitesBefore you install Thirtyseven4 Mac Client Agent, ensure the following requirements. Administrator must have an account on the Mac client computers with admin privileges. Enable Remote Login and either allow access for all users, or only for specific users, such asAdministrators. You can find this setting on the Mac computer under System Preferences Sharing Remote Login. Ensure that the firewall does not block the port that Secure Shell (SSH) uses, which is bydefault TCP port 22. This port allows the required communication for remote login. If you use the Mac firewall, disable stealth mode. With stealth mode enabled, the remotepush installation cannot discover the client through Search Network. To disable stealth mode on the Mac computers, do the following,Getting Started21

i.In System Preferences, go to Security and Privacy.ii.Click the Lock icon and provide password if it is locked.iii.Select Firewall Firewall Options.iv.Clear the Enable stealth mode check box if it is selected.v.Click OK.Mac Thirtyseven4 Client installer must be created on the Thirtyseven4 Endpoint Securityserver. To know about how to create client installer, see Installing Thirtyseven4 EndpointSecurity on Mac System.Installing Thirtyseven4 Mac Client AgentTo install Thirtyseven4 Mac Client Agent using Terminal, follow these steps:1On the Thirtyseven4 Endpoint Security server, browse to the folder “ installationdirectory \T

Installing Thirtyseven4 Endpoint Security on Mac System Before you install Mac client, create Mac Client installer (TAR file) on the Endpoint Server in the following way. To create a Mac Thirtyseven4 Client installer, follow these steps: 1 On the Thirtyseven4 Endpoint Security server, go to Start Programs Thirtyseven4 EPS

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