Dell EMC NetWorker Module For Microsoft For Hyper-V User Guide

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Dell EMC NetWorker Module for Microsoftfor Hyper-VVersion 19.2User GuideREV 01November 2019

Copyright 2007-2019 Dell Inc. or its subsidiaries. All rights reserved.Dell believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS-IS.” DELL MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KINDWITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OFMERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. USE, COPYING, AND DISTRIBUTION OF ANY DELL SOFTWARE DESCRIBEDIN THIS PUBLICATION REQUIRES AN APPLICABLE SOFTWARE LICENSE.Dell Technologies, Dell, EMC, Dell EMC and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be the propertyof their respective owners. Published in the USA.Dell EMCHopkinton, Massachusetts 01748-91031-508-435-1000 In North America 1-866-464-7381www.DellEMC.com2Dell EMC NetWorker Module for Microsoft for Hyper-V User Guide

CONTENTSFigures7Tables9Preface11Chapter 1Introduction15Overview. 16NMM protection methods for Hyper-V.16Guest-level backup and recovery.16Image-level backup and recovery.17Granular level recovery. 18Comparing NMM protection methods for Hyper-V.19Using NMM with Hyper-V.20Using NMM in a stand-alone environment. 21Using NMM in a Clustered Shared Volumes environment. 21Using NMM with Hyper-V virtual machines over SMB 3.0. 22Supported backup and recovery workflows. 23Required Hyper-V privileges. 24Required SMB privileges. 25Chapter 2Best Practices and Recommendations27Non-ASCII files and directories. 28Required AFTD DFA device settings for Hyper-V environments.28Hyper-V Server backup and recovery best practices. 28Microsoft application backup and recovery within a Hyper-V virtual machinebest practices. 28Improving VSS-based backup performance in Windows clusters with CSV.29Data mining using Hyper-V granular level recovery. 29Restrictions and requirements for relocating and recovering data to a differentlocation. 30Restrictions for GLR of Hyper-V virtual machines. 30Hyper-V Server disaster recovery best practices.30Chapter 3Backups33Backup overview.34Block based backups. 34Supported Hyper-V backup types and levels.35Files included in backups. 35Supported and unsupported features for Hyper-V backups. 36Requirements and considerations for Hyper-V virtual machine backups.41VSS backups.45VSS backup consistency types with NMM.45Configuring backups. 45Dell EMC NetWorker Module for Microsoft for Hyper-V User Guide3

ContentsCreating a client resource for a VSS-based backup by using the ClientBackup Configuration wizard.47Manually creating a client resource for a VSS-based backup by usingthe Client Properties dialog box.51Improving performance of VSS CSV backups by using multiple clusternodes as proxies. 55RCT backups. 58Configuring backups. 59Creating a client resource for an RCT-based backup by using the ClientBackup Configuration wizard. 60Manually creating a client resource for an RCT-based backup by usingthe Client Properties dialog box. 65Improving performance of RCT-based backups by using multiple clusternodes as proxies.68Manually configuring highly available backups (cluster-aware backups). 69Viewing backup status and summary. 69Chapter 4Recoveries71Overview of recoveries. 72Recovery scenarios and GUIs to use for various types of recoveries.72Recovering Hyper-V virtual machines. 76Recovering Hyper-V standalone server virtual machines. 77Recovering Hyper-V clustered server virtual machines.81Recovering Hyper-V Server virtual machines at granular level. 86Using NMM 9.1 or later to recover the backups that were performed by usingNMM 8.2.x.90Chapter 5File Level Recoveries91Introduction. 92Required ports for Hyper-V File Level Restore GUI . 92Performing a browser-based file level restore.93Performing a directed file level restore. 94Monitoring file level restores.95Hyper-V FLR web UI log files. 96Chapter 6Data Protection Add-in for SCVMM97Overview of the Data Protection Add-in for SCVMM. 98Recoveries. 98Backups. 98Supported versions. 98Software dependencies. 99Required privileges.99Installation and configuration overview.100How the Data Protection Add-in works with SCVMM. 100Workflows overview. 101GUI overview. 102SCVMM user roles and allowed actions. 102Supported scopes and contexts.103Installation and uninstallation.103Installing SCVMM and the SCVMM console. 104Installing the Data Protection Add-in. 104Importing the Data Protection Add-in.105Activating the Data Protection Add-in. 105Uninstalling the Data Protection Add-in.1064Dell EMC NetWorker Module for Microsoft for Hyper-V User Guide

ContentsUpgrading the Data Protection Add-in.107Preferences. 107Adding NetWorker servers. 108Removing NetWorker servers.109Setting the refresh interval.109Including debug output for logging purposes. 109Using multiple NetWorker servers that define the same clients andvirtual machine save sets.109Data Protection Add-in overview data.109SCVMM Recoveries. 114Viewing available virtual machines. 116Recovering virtual machines to the original location.116Redirected recoveries.117Recovering a deleted virtual machine. 120Monitoring.120Troubleshooting. 121Recovered virtual machine does not start. 121Installation fails due to access issue. 121The Data Protection Add-in for SCVMM displays an incorrectNetWorker Server version.121Importing fails due to access issue. 121Virtual machine attributes might display incorrect values. 122Redirected recovery appears to succeed but no virtual machine appearsin Hyper-V Manager.122Checks for redirected recovery failures . 122Avoid virtual machine names with the same name within an SCVMMcontext. 122Do not back up an imported virtual machine that has the naming conflictbecause of the initial import failure. 123Cluster virtual machine backups do not display on the Recover page. 123Redirected recovery is not supported when the virtual machine name orvirtual machine configuration path contains special characters. 123Chapter 7Windows Bare Metal Recovery Solution125Microsoft Hyper-V Backup and BMR.126Backing up Hyper-V for BMR. 126Performing BMR of Hyper-V. 126Microsoft System Center Virtual Machine Manager backup and BMR.127Backing up System Center Virtual Machine Manager for BMR. 127Performing BMR of a System Center Virtual Machine Manager. 129Chapter 8Troubleshooting131Troubleshooting generic issues.132Troubleshooting backups issues. 132Troubleshooting recovery issues. 135AppendixRecovering SQL Server, Exchange Server, and SharePoint ServerItems from a Hyper-V Virtual Machine139Overview. 140Recovering items that are stored on a Hyper-V virtual machine. 140Recovering SQL Server items from a Hyper-V virtual machine.141Recovering Exchange Server items from a Hyper-V virtual machine. 142Recovering SharePoint Server items. 143Dell EMC NetWorker Module for Microsoft for Hyper-V User Guide5

Contents6Dell EMC NetWorker Module for Microsoft for Hyper-V User Guide

27282930313233Guest-level backup and recovery environment. 17Image-level backup and recovery environment. 17RCT-based full backup environment. 18RCT-based incremental backup environment. 18GLR environment.19Two-node Hyper-V failover cluster. 22Image-level backups in a Windows Server cluster with SMB.23Specify Backup Options page for a standalone setup.49Specify Backup Options page for a clustered setup. 49Specify Backup Options page for a standalone setup.63Specify Backup Options page for a clustered setup. 63Standalone - Hyper-V virtual machine recovery options page. 79Standalone - Destination Hyper-V Server and path page. 80Clustered - Hyper-V virtual machine recovery options page. 83Clustered - Destination cluster node or Hyper-V Server, and path page. 85GLR mount point location.87Hyper-V virtual machine GLR options page.89Data Protection Add-in architecture. 101Data Protection Add-in Preferences page. 106Data Protection Add-in.108Data Protection Add-in Overview page for Administrator, Fabric Administrator, and ReadOnly Administrator user roles.111Virtual machine Protection Details tooltip for Administrator, Fabric Administrator, andRead-Only Administrator user roles. 111Virtual machine Protection Details window for Administrator, Fabric Administrator, andRead-Only Administrator user roles.112Data Protection Add-in Overview page for Tenant Administrator and ApplicationAdministrator user roles . 113Virtual Machine Backup Status tooltip for Tenant Administrator and ApplicationAdministrator user roles. 113Virtual machine Protection Details window for Tenant Administrator and ApplicationAdministrator user roles. 114Data Protection Add-in for SCVMM Recover page. 115Data Protection Add-in for SCVMM Monitoring page.120Change NetWorker Server window. 140Select Viewable Clients window. 141Selecting granular level recovery.141Selecting SQL Server items for recovery from a Hyper-V virtual machine.142Selecting Exchange Server items for recovery from a Hyper-V virtual machine. 143Dell EMC NetWorker Module for Microsoft for Hyper-V User Guide7

Figures8Dell EMC NetWorker Module for Microsoft for Hyper-V User Guide

evision history. 12Style conventions. 12Comparison of guest and image-level backup and recovery.19VSS Writer and VSS Provider used. 20Supported backup and recovery workflows. 23Access privileges needed for SMB backup and recovery .25Supported backup types. 35Supported backup levels. 35Virtual machine files included in backups. 35Supported features. 36Supported special characters.39Unsupported features. 40Backup tasks for Hyper-V . 45Supported application information variables. 46Hyper-V save set syntax.51Hyper-V application information variables.52Backup tasks for Hyper-V . 59Supported application information variables. 60Hyper-V save set syntax. 65Hyper-V application information variables.66Recovery scenarios. 72GUIs used for various types of recoveries. 76Recovery options for virtual machines. 76SCVMM user roles and actions allowed by the Data Protection Add-in. 103Virtual machine IDs after redirected recovery. 117Backup types. 140Dell EMC NetWorker Module for Microsoft for Hyper-V User Guide9

Tables10Dell EMC NetWorker Module for Microsoft for Hyper-V User Guide

PrefaceAs part of an effort to improve product lines, periodic revisions of software and hardware arereleased. Therefore, all versions of the software or hardware currently in use might not supportsome functions that are described in this document. The product release notes provide the mostup-to-date information on product features.If a product does not function correctly or does not function as described in this document,contact a technical support professional.Note: This document was accurate at publication time. To ensure that you are using the latestversion of this document, go to the Support website https://www.dell.com/support.PurposeThis guide contains information about using the NetWorker Module for Microsoft (NMM) 19.2software to back up and recover Hyper-V virtual machines by using the Microsoft Volume ShadowCopy Service (VSS) and Resilient Change Tracking (RCT) technologies.Note: The NetWorker Module for Microsoft Administration Guide supplements the backup andrecovery procedures described in this guide and must be referred to when performingapplication-specific tasks. Ensure to download a copy of the NetWorker Module for MicrosoftAdministration Guide from the Support website at (https://support.emc.com) before using thisguide.AudienceThis guide is part of the NetWorker Module for Microsoft documentation set, and is intended foruse by system administrators during the setup and maintenance of the product. Readers should befamiliar with the following technologies used in backup and recovery:lNetWorker softwarelNetWorker data protection policy managementlNetWorker block based backup (BBB) technologylMicrosoft VSS technologylMicrosoft RCT technologylMicrosoft Hyper-V Server technologylMicrosoft Failover Cluster technologyDell EMC NetWorker Module for Microsoft for Hyper-V User Guide11

PrefaceRevision historyThe following table presents the revision history of this document.Table 1 Revision historyRevisionDateDescription01November, 2019First release of this document for the NetWorkerModule for Microsoft 19.2 release.Related documentationThe NMM documentation set includes the following publications:lNetWorker Module for Microsoft Release NoteslNetWorker Module for Microsoft Administration GuidelNetWorker Module for Microsoft Installation GuidelNetWorker Module for Microsoft for SQL and SharePoint VSS User GuidelNetWorker Module for Microsoft for SQL VDI User GuidelNetWorker Module for Microsoft for Exchange VSS User GuidelNetWorker Module for Microsoft for Hyper-V User GuidelItemPoint for Microsoft SQL Server User GuidelItemPoint for Microsoft Exchange Server User GuidelItemPoint for Microsoft SharePoint Server User GuidelNetWorker documentation setSpecial notice conventions that are used in this documentThe following conventions are used for special notices:NOTICE Identifies content that warns of potential business or data loss.Note: Contains information that is incidental, but not essential, to the topic.Typographical conventionsThe following type style conventions are used in this document:Table 2 Style conventions12BoldUsed for interface elements that a user specifically selects or clicks,for example, names of buttons, fields, tab names, and menu paths.Also used for the name of a dialog box, page, pane, screen area withtitle, table label, and window.ItalicUsed for full titles of publications that are referenced in text.MonospaceUsed for:lSystem codelSystem output, such as an error message or scriptlPathnames, file names, file name extensions, prompts, andsyntaxlCommands and optionsDell EMC NetWorker Module for Microsoft for Hyper-V User Guide

PrefaceTable 2 Style conventions (continued)Monospace italicUsed for variables.Monospace boldUsed for user input.[]Square brackets enclose optional values. Vertical line indicates alternate selections. The vertical line means orfor the alternate selections.{}Braces enclose content that the user must specify, such as x, y, or z.Ellipses indicate non-essential information that is omitted from theexample.You can use the following resources to find more information about this product, obtain support,and provide feedback.Where to find product /community.emc.comWhere to get supportThe Support website https://www.dell.com/support provides access to product licensing,documentation, advisories, downloads, and how-to and troubleshooting information. Theinformation can enable you to resolve a product issue before you contact Support.To access a product-specific page:1. Go to https://www.dell.com/support.2. In the search box, type a product name, and then from the list that appears, select theproduct.KnowledgebaseThe Knowledgebase contains applicable solutions that you can search for either by solutionnumber (for example, KB000xxxxxx) or by keyword.To search the Knowledgebase:1. Go to https://www.dell.com/support.2. On the Support tab, click Knowledge Base.3. In the search box, type either the solution number or keywords. Optionally, you can limit thesearch to specific products by typing a product name in the search box, and then selecting theproduct from the list that appears.Live chatTo participate in a live interactive chat with a support agent:1. Go to https://www.dell.com/support.2. On the Support tab, click Contact Support.3. On the Contact Information page, click the relevant support, and then proceed.Service requestsTo obtain in-depth help from Licensing, submit a service request. To submit a service request:1. Go to https://www.dell.com/support.Dell EMC NetWorker Module for Microsoft for Hyper-V User Guide13

Preface2. On the Support tab, click Service Requests.Note: To create a service request, you must have a valid support agreement. For details abouteither an account or obtaining a valid support agreement, contact a sales representative. Tofind the details of a service request, in the Service Request Number field, type theservice request number, and then click the right arrow.To review an open service request:1. Go to https://www.dell.com/support.2. On the Support tab, click Service Requests.3. On the Service Requests page, under Manage Your Service Requests, click View All DellService Requests.Online communitiesFor peer contacts, conversations, and content on product support and solutions, go to theCommunity Network https://community.emc.com. Interactively engage with customers, partners,and certified professionals online.How to provide feedbackFeedback helps to improve the accuracy, organization, and overall quality of publications. You cansend feedback to DPAD.Doc.Feedback@emc.com.14Dell EMC NetWorker Module for Microsoft for Hyper-V User Guide

CHAPTER 1IntroductionThis chapter includes the following sections:lllllOverview.16NMM protection methods for Hyper-V. 16Using NMM with Hyper-V. 20Supported backup and recovery workflows.23Required Hyper-V privileges. 24Dell EMC NetWorker Module for Microsoft for Hyper-V User Guide15

IntroductionOverviewMicrosoft Hyper-V is a hypervisor-based server virtualization product for Microsoft WindowsServer. Hyper-V enables you to create multiple virtual machines (VMs) on a standalone server orWindows cluster server to consolidate workloads.NetWorker Module for Microsoft (NMM) supports VSS-based backup, recovery, and granularrecovery of Hyper-V virtual machines that run on the Hyper-V role that is installed on WindowsServer 2012, 2012 R2, 2016, 2019, and on Server Core installations for Windows Server 2012, 2012R2, 2016, and 2019.NMM supports RCT-based backup, recovery, and granular recovery of Hyper-V virtual machinesthat run on the Hyper-V role that is installed on Windows Server 2016 and 2019, and on ServerCore installations for Windows Server 2016 and 2019.Note: The Microsoft Hyper-V documentation provides a complete and updated list of systemrequirements and supported guest operating system versions. The NetWorker E-LABNavigator , which is available at https://elabnavigator.emc.com/eln/elnhome, provides themost up-to-date and accurate listing of hardware, operating system, service pack, andapplication versions that the NMM client supports.Note: Any references to the Data Domain systems and the Data Domain devices in the productalso apply to the PowerProtect Data Domain systems.NMM protection methods for Hyper-VYou can perform Hyper-V guest-level or image-level backup and recovery depending on certaincriterion

Dell EMC NetWorker Module for Microsoft for Hyper-V Version 19.2 User Guide REV 01 November 2019

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