IBM Enterprise Content Management And DR550 For E-mail Archiving And .
Front coverIBM Enterprise ContentManagement and DR550 forE-mail Archiving and RecordsManagement OverviewEnterprise Content Managementsolution componentsPlanning and implementationE-mail server integrationJason AuvenshineJenny LiLisa Case-HookIra ChavisTom ConwayLeonard FoxYvette PeguesSusan Williamsibm.com/redbooksRedpaper
International Technical Support OrganizationIBM Enterprise Content Management and DR550 forE-mail Archiving and Records Management OverviewFebruary 2009REDP-4284-01
Note: Before using this information and the product it supports, read the information in “Notices” on page v.Second Edition (February 2009)This edition applies to IBM DB2 Content Manager Enterprise Edition, Version 8.3 and related IBM software. Copyright International Business Machines Corporation 2009. All rights reserved.Note to U.S. Government Users Restricted Rights -- Use, duplication or disclosure restricted by GSA ADP ScheduleContract with IBM Corp.
ContentsNotices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vTrademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viPreface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiThe team that wrote this paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiBecome a published author . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ixComments welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ixSummary of changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiFebruary 2009, Second Edition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiChapter 1. Executive summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.1 Business case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.2 Business drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.3 Solution outline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1223Chapter 2. IBM Information Lifecycle Management solution overview . . . . . . . . . . . . . 52.1 Assumptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62.2 Architectural overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62.3 Component description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82.3.1 IBM DB2 Content Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82.3.2 Content Manager Records Manager Enabler (CMRE) . . . . . . . . . . . . . . . . . . . . . . 82.3.3 IBM DB2 CommonStore for Lotus Domino Server . . . . . . . . . . . . . . . . . . . . . . . . . 82.3.4 IBM DB2 CommonStore for Microsoft Exchange Server . . . . . . . . . . . . . . . . . . . . 92.3.5 IBM DB2 Records Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102.3.6 IBM System Storage DR550 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112.4 Coordination of retention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122.4.1 Recommendation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132.4.2 Implementation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142.5 Reference implementation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162.6 Reference implementation limitation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172.7 Bill of materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172.8 Skills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222.9 Work plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Chapter 3. Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.1 DB2 Content Manager Enterprise Edition V8.3 prerequisites . . . . . . . . . . . . . . . . . . . .3.1.1 DB2 CommonStore prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.1.2 Records Manager prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.1.3 Content Manager Records Enabler prerequisites . . . . . . . . . . . . . . . . . . . . . . . . .3.1.4 DR550 prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252727272828Chapter 4. Implementation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.1 Architectural decisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.2 Component implementation sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.3 Standard deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29303035Related publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37IBM Redbooks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Online resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Copyright IBM Corp. 2009. All rights reserved.iii
How to get IBM Redbooks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Help from IBM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37ivIBM Enterprise Content Management and DR550 for E-mail Archiving and Records Management Overview
NoticesThis information was developed for products and services offered in the U.S.A.IBM may not offer the products, services, or features discussed in this document in other countries. Consultyour local IBM representative for information on the products and services currently available in your area. Anyreference to an IBM product, program, or service is not intended to state or imply that only that IBM product,program, or service may be used. Any functionally equivalent product, program, or service that does notinfringe any IBM intellectual property right may be used instead. However, it is the user's responsibility toevaluate and verify the operation of any non-IBM product, program, or service.IBM may have patents or pending patent applications covering subject matter described in this document. Thefurnishing of this document does not give you any license to these patents. You can send license inquiries, inwriting, to:IBM Director of Licensing, IBM Corporation, North Castle Drive, Armonk, NY 10504-1785 U.S.A.The following paragraph does not apply to the United Kingdom or any other country where suchprovisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATIONPROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS ORIMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer ofexpress or implied warranties in certain transactions, therefore, this statement may not apply to you.This information could include technical inaccuracies or typographical errors. Changes are periodically madeto the information herein; these changes will be incorporated in new editions of the publication. IBM may makeimprovements and/or changes in the product(s) and/or the program(s) described in this publication at any timewithout notice.Any references in this information to non-IBM Web sites are provided for convenience only and do not in anymanner serve as an endorsement of those Web sites. The materials at those Web sites are not part of thematerials for this IBM product and use of those Web sites is at your own risk.IBM may use or distribute any of the information you supply in any way it believes appropriate without incurringany obligation to you.Information concerning non-IBM products was obtained from the suppliers of those products, their publishedannouncements or other publicly available sources. IBM has not tested those products and cannot confirm theaccuracy of performance, compatibility or any other claims related to non-IBM products. Questions on thecapabilities of non-IBM products should be addressed to the suppliers of those products.This information contains examples of data and reports used in daily business operations. To illustrate themas completely as possible, the examples include the names of individuals, companies, brands, and products.All of these names are fictitious and any similarity to the names and addresses used by an actual businessenterprise is entirely coincidental.COPYRIGHT LICENSE:This information contains sample application programs in source language, which illustrate programmingtechniques on various operating platforms. You may copy, modify, and distribute these sample programs inany form without payment to IBM, for the purposes of developing, using, marketing or distributing applicationprograms conforming to the application programming interface for the operating platform for which the sampleprograms are written. These examples have not been thoroughly tested under all conditions. IBM, therefore,cannot guarantee or imply reliability, serviceability, or function of these programs. Copyright IBM Corp. 2009. All rights reserved.v
TrademarksIBM, the IBM logo, and ibm.com are trademarks or registered trademarks of International Business MachinesCorporation in the United States, other countries, or both. These and other IBM trademarked terms aremarked on their first occurrence in this information with the appropriate symbol ( or ), indicating USregistered or common law trademarks owned by IBM at the time this information was published. Suchtrademarks may also be registered or common law trademarks in other countries. A current list of IBMtrademarks is available on the Web at http://www.ibm.com/legal/copytrade.shtmlThe following terms are trademarks of the International Business Machines Corporation in the United States,other countries, or both:AIX 5L AIX BladeCenter DB2 Domino DS4000 IBM Lotus Notes Lotus Notes PartnerWorld Redbooks Redbooks (logo)System p System Storage System x Tivoli WebSphere The following terms are trademarks of other companies:SAP, and SAP logos are trademarks or registered trademarks of SAP AG in Germany and in several othercountries.Active Directory, Microsoft, Outlook, Windows, and the Windows logo are trademarks of Microsoft Corporationin the United States, other countries, or both.UNIX is a registered trademark of The Open Group in the United States and other countries.Linux is a trademark of Linus Torvalds in the United States, other countries, or both.Other company, product, or service names may be trademarks or service marks of others.viIBM Enterprise Content Management and DR550 for E-mail Archiving and Records Management Overview
PrefaceThis IBM Redpaper publication provides an installation and configuration guide for an e-mailarchiving reference implementation. This solution leverages the use of DR550 and major IBMsoftware components, such as Content Manager, CommonStore, and Records Manager. Theobjective is to create and validate the architecture that enables the use of DR550 to supportan end to end Information Lifecycle Management (ILM) scenario by demonstrating, withLotus Domino or Microsoft Exchange, e-mail archiving and retention scenarios.Note: The illustrations in this publication were created with prior versions of most of thesoftware products involved. The general approach and architecture of the solution remainvalid. However, some of the detailed installation and configuration steps might differ fromthe current versions.This document is intended for IT professionals who are responsible for building andimplementing the environment associated with ILM deployments.The team that wrote this paperThis paper was produced by a team of specialists from around the world working at theInternational Technical Support Organization, Poughkeepsie Center.Jason Auvenshine is a Storage Development Architect from Tucson, Arizona. Jason iscurrently responsible for the development architecture of IBM DR550 and Grid AccessManager products. Jason has over fifteen years of experience working in diverse roles in theInformation Technology field. He has worked in Programming, Testing, SystemAdministration, Autonomic Systems, Web Deployment, IT Architecture, and DevelopmentArchitecture. Jason is an active inventor, and has so far been issued five patents by the USPatent and Trademark Office.Jenny Li is a Certified IT Architect with the Center for Solution Integration (CSI) team inPoughkeepsie, NY. She is the chair of the IBM Solution Community, which consists ofmembers from solution centers across the company. Her areas of expertise includeapplication architecture for on demand e-business, enterprise solution research, andenterprise architecture and strategy. She is also an active member of the IEEE ComputerSociety. She can be contacted at mailto:jennyli@us.ibm.comLisa Case-Hook is an IT Specialist with the IBM Systems and Technology Group, Center forSolutions Integration (CSI) team in Poughkeepsie, NY, where she performs solution proof ofconcept and platform architecture validation activities, including the creation of reusableassets for field practitioners. She has over 23 years of experience in IBM, includingdevelopment, test, and project management aspects of IBM’s large and mid-range operatingsystems. Prior to her recent move to the CSI team, she specialized in performance evaluationand failover testing of complex, leading edge, multi-platform customer systems. She can becontacted at mailto:lisacase@us.ibm.comIra Chavis is a Certified Consulting IT Specialist in the Industry Solutions and Proof ofConcept Centers in IBM Systems and Technology Group. Working in the Center for SolutionIntegration, he currently specializes in infrastructure architecture and solutions involving IBMserver and storage technologies. Ira has more than 26 years of diversified software Copyright IBM Corp. 2009. All rights reserved.vii
engineering and IT experience. Prior to joining IBM, he worked at Digital EquipmentCorporation in various assignments. Ira is an IBM eServer Certified Expert in xSeries andin Grid Technical Sales, a Microsoft Certified System Engineer (NT4), and a Red HatCertified Technician. He can be contacted at mailto:ichavis@us.ibm.comTom Conway is an Infrastructure Architect with 18 years of experience in the Open SystemsInfrastructure field. He joined IBM in 2001 and became the Chief Engineer of the IBM GlobalServices SAN Interoperability Lab at the IBM National Test Center in Gaithersburg, Maryland.His areas of expertise include Open Systems server hardware, operating systems,networking, and storage hardware and software, including various aspects of InformationLifecycle Management. He is an IBM Certified Professional Server Expert. He can becontacted at mailto:tfconway@us.ibm.comLeonard Fox is an Advisory IT Architect with the Portals, Content and eCommerce practiceof GBS/AIS. He has over 25 years of experience in designing and deploying contentmanagement solutions. His experience includes being the lead architect in numerous IBMGBS projects involving Content Management, Records Management, and DocumentManagement. In addition he the technical lead for Document Management in his PCepractice, helping other practitioners configure, propose, and bid on content managementsolutions using DB2 Content Manager and its add-on components. He can be contacted atmailto:lenfox@us.ibm.comYvette Pegues is an Advisory IT Specialist and Storage Consultant with IBM GlobalTechnology Services (GTS). Her experience includes project, program, product, and solutionmanagement within the Storage practice and Autobahn (ISD). She is ITIL Certified and iscurrently working on the IBM Data Management Services for content management: ContentManager design and Implementation; CommonStore design and implementation; andRecords Manager design and implementation for the Storage and Data Managementpractice. She can be contacted at mailto:yraymon@us.ibm.comSusan Williams is an IT Specialist with the IBM Systems and Technology Group, Center forSolutions Integration (CSI) team in Poughkeepsie, NY. She has worked for IBM for 14 yearsand currently designs, develops, and tests solutions for customers. Her job includes thecreation of reusable solution assets such as architecture documents, installation and planningmanuals, and proofs of concept. Her previous job was in the Electronic Design Automation(EDA) organization, where she performed product design and implementation throughsystem test and customer support. She can be contacted at mailto:susanmwi@us.ibm.comThanks to the following for his contribution to this project:Mike EbbersInternational Technical Support Organization, Poughkeepsie CenterviiiIBM Enterprise Content Management and DR550 for E-mail Archiving and Records Management Overview
Become a published authorJoin us for a two- to six-week residency program! Help write a book dealing with specificproducts or solutions, while getting hands-on experience with leading-edge technologies. Youwill have the opportunity to team with IBM technical professionals, Business Partners, andClients.Your efforts will help increase product acceptance and customer satisfaction. As a bonus, youwill develop a network of contacts in IBM development labs, and increase your productivityand marketability.Find out more about the residency program, browse the residency index, and apply online at:ibm.com/redbooks/residencies.htmlComments welcomeYour comments are important to us!We want our papers to be as helpful as possible. Send us your comments about this paper orother IBM Redbooks in one of the following ways: Use the online Contact us review Redbooks form found at:ibm.com/redbooks Send your comments in an e-mail to:redbooks@us.ibm.com Mail your comments to:IBM Corporation, International Technical Support OrganizationDept. HYTD Mail Station P0992455 South RoadPoughkeepsie, NY 12601-5400Prefaceix
xIBM Enterprise Content Management and DR550 for E-mail Archiving and Records Management Overview
Summary of changesThis section describes the technical changes made in this edition of the paper and in previouseditions. This edition may also include minor corrections and editorial changes that are notidentified.Summary of Changesfor IBM Enterprise Content Management and DR550 for E-mail Archiving and RecordsManagement Overviewas created or updated on January 21, 2010.February 2009, Second EditionThis revision reflects the addition, deletion, or modification of new and changed informationdescribed below.Changed information The changes in this version represent the transition of the DR550 to a Machine TypeModel as well as regular technology refresh.Note: The illustrations in this publication were created with prior versions of most of thesoftware products involved. The general approach and architecture of the solution remainvalid. However, some of the detailed installation and configuration steps might differ withthe current versions. Copyright IBM Corp. 2009. All rights reserved.xi
xiiIBM Enterprise Content Management and DR550 for E-mail Archiving and Records Management Overview
1Chapter 1.Executive summaryWith business moving at the “speed of now,” your users require on demand access toinformation anytime and anywhere. Businesses run on information, both structured data andunstructured content. Content, which can represent up to 85% of the information anorganization processes, includes formats such as documents, images, e-mail, instantmessages, digital media, HTML, and XML-based Web content. The challenge is to securelycapture, organize, store, and deliver this unstructured information. Copyright IBM Corp. 2009. All rights reserved.1
1.1 Business caseInformation management and storage challenges impact an organization’s ability to optimizeinformation value and deploy information on demand solutions. The following challenges areinherent in managing and storing information: Surge in criticality, value, and volume of data– Projected to grow at an annual rate of 64%.– Outpaces IT's ability to collect, store, and manage it by traditional means. Excessive storage costs and missed service level objectives– Storage now accounts for more than 15% of total IT budgets.– Data growth is now estimated at 25 to 50% annually.– In most organizations, effective disk utilization is less than 50%, with 20 to 40% wastedspace. Compliance with regulatory requirements and audit procedures– There are over 20,000 regulations worldwide that affect data storage, accessibility, andretention requirements Ability to effectively access and gain insight from information once stored, including thegrowing requirement to support timely economic discovery across existing informationData that is kept for extended periods of time poses a challenge for many organizations.Today, many companies use non-erasable, non-rewriteable technologies to help protectagainst accidental or intentional alteration and deletion of information prior to its corporate orregulatory policy-driven expiration. Usually this data is stored on inexpensive archives andrepositories, with the trend being toward storage on SATA disk and tape. As organizationsaddress their data retention needs to comply with corporate governance and federal and localregulations (sometimes distilled to record retention schedules), they must keep necessarydocuments and records available when needed. Overall, the management and control ofretention-managed data can be a significant challenge when taking into account other factors,such as costs, integration, performance, security, privacy, and policy-based retention periods.1.2 Business driversThese are the major business drivers that lead businesses to adopt an Information LifecycleManagement solution: Reduce costs and simplify management by:– Controlling demand for storage– Improving asset utilization– Reducing hardware, software, and storage personnel costs– Reducing data migration effort Enhance services and improve efficiency by:– Maximizing and sustaining efficiency by improving the processes and technologiesbeing utilized to deliver storage services to the business– Defining and implementing the appropriate storage strategy to address current andfuture business requirements– Enhancing systems and e-mail performance2IBM Enterprise Content Management and DR550 for E-mail Archiving and Records Management Overview
– Making better use of existing information Manage risk and streamline compliance, thereby:– Reducing organizational risk– Complying with governmental regulations– Handling legal discovery or electronic discovery (e-discovery), in which electronic datais sought, located, secured, and searched with the intent of using it as evidence in alegal case1.3 Solution outlineIBM Data Retention 550 (DR550) is recognized as a leader in the area of data retentionmanagement for compliance and governance. It was named “Best in Show” for two years in arow at the AIIM Expo Conference and Exposition in Philadelphia. DR550 is a storageappliance for Information Lifecycle Management (ILM). It bundles an IBM System p serverrunning AIX , a DS4000 mid-range disk system, and System Storage Archive Manager(SSAM) software. It is ordered and supported as a single Machine Type (2233) with twomodels (DR1 and DR2). It is delivered to a customer pre-configured in a rack. The DR1 andDR2 models are shown in Figure 1-1.DR550 Model DR1DR550 Model DR2Figure 1-1 DR550 Models DR1 and DR2Chapter 1. Executive summary3
The components of a complete e-mail archiving solution include: IBM DB2 Content ManagerProvides the repository for archiving e-mails IBM DB2 Records ManagerManages the archived e-mail as corporate records IBM DB2 CommonStore (Microsoft Exchange or Lotus Domino Notes)Integrates with the corporate mail services to extract and archive e-mails from usermailboxes IBM System Storage DR550A system storage device and media especially configured to archive content IBM System Storage Archive ManagerArchive file management software that integrates the DR550 with Content ManagerrepositoryNote: The baseline configuration of these components is tested and delivered to the client.Thereafter, the client modifies the configuration parameters to meet specific needs beyondthe base functionality.4IBM Enterprise Content Management and DR550 for E-mail Archiving and Records Management Overview
2Chapter 2.IBM Information LifecycleManagement solution overviewInformation Lifecycle Management (ILM) is a combination of processes and technologies thatdefines when, where, and how data flows through an environment. Adding an ILM solution toa customer’s existing environment generates major benefits, including helping users andadministrators manage data archiving and retention, and ensuring that data is stored usingthe appropriate format and media to satisfy availability, security, backup, and compliancerequirements as it ages through its life cycle.The purpose of this publication is to guide the reader towards a Baseline Configuration thatvalidates a recommended set of components required to deploy an IBM Information LifecycleManagement solution for e-mail archiving and retention. Major components used includeDR550, Content Manager, CommonStore for Lotus Domino, CommonStore for MicrosoftExchange, and Records Manager. Refer to 2.6, “Reference implementation limitation” onpage 17 for the complete listing.This Baseline Configuration, in itself, does not define a production environment solution forthe enterprise. An enterprise deploying an e-mail archiving solution must modify and extendthe Baseline Configuration to its own business requirements, and reflecting its own policiesand governance needs. Copyright IBM Corp. 2009. All rights reserved.5
2.1 AssumptionsThe Baseline Configuration assumes a distributed multi-platform environment. With theexception of the DR550 Storage System, which is an AIX-based component, the otherservers can be deployed on any platform supported by the server component. This includesWindows OS, UNIX , Linux , and AIX. The supported platform “flavors” are documented inthe installation guides for each server component.In this publication, we describe a Microsoft Windows 2003 Standard Server platform for allcomponents except for the Lotus Domino Server running in a Linux platform and theAIX-based DR550 Storage System.We also assume that the Solution Assurance Review is complete. Refer to the PartnerWorld Web Site for more /weblook/ben trs.htmlFrom this page, select the Technical resources link to sign in to PartnerWorld. To directlyaccess the Technical resources link, eblook/ben detail.html?OpenDocument&type technical&id LLIE-6LLS4TFinally, we assume that all front-end applications (such as Lotus Domino or MicrosoftExchange e-mail server, and Lotus Domino or Microsoft Outlook mail client) have alreadybeen installed in the existing environment.2.2 Architectural overviewFigure 2-1 on page 7 illustrates the high-level architecture of the solution as implemented.6IBM Enterprise Content Management and DR550 for E-mail Archiving and Records Management Overview
InternetConnection(Primary PMail ServerDomainContent Manager DomainServer 1Store andRetrievePersonal tent ManagerIndividualMailbox Archivaland RetrievalMessage Storage,Indexing, Searchand RetrievalServer nSMTPQueueEventsDB2Records ManagerSystem Storage ArchiveManagerFile Plans, Retention and DispositionArchival Services andRetention Protectionmail.boxAdministrationSend andReceiveStore andRetrievePersonalArchiveMailAdministratorsLocal EmailReplica onEnd UserWorkstationContent Manager,Records Manager,CommonStore,TSM and DB2AdministrationDR550Figure 2-1 Architectural overviewNote: The illustrations in this publication were created with prior versions of most of thesoftware products involved. The general approach and architecture of the solution remainvalid. However, some of the detailed installation and configuration steps might differ fromthe current versions.The e-mail archiving solution described here has a three-tier architecture, where an e-mailserver such as Lotus Domino or Microsoft Exchange is a client application, considered asTier 1 to this infrastructure solution. The core of the infrastructure solution consists of themiddleware in Tier 2 that links the Tier 1 application to the storage in Tier 3. Major middlewareused in Tier 2 consists of DB2 CommonStore, D
viii IBM Enterprise Content Management and DR550 for E-mail Archiving and Records Management Overview engineering and IT experience. Prior to joining IBM, he worked at Digital Equipment Corporation in various assignments. Ira is an IBM eServer Certified Expert in xSeries and
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Content Analytics with Enterprise Search IBM Redbooks Solution Guide IBM Content Analytics with Enterprise Search (ICAwES) addresses two categories of use cases: content analytics and enterprise search. Content analytics focuses on the analysis of a set of content to find patterns, trends, and anomalies in that content.
Product Analysis for IBM Lotus Domino, IBM Lotus Notes, IBM Lotus iNotes, IBM Lotus Foundations, IBM Lotus Quickr, IBM Lotus Sametime, IBM Lotus Connections, and IBM LotusLive. This report is intended for Organizations, Vendors, and Investors who need to make informed decisions about the Email and Collaboration market. Figure 1: Worldwide IBM .
This IBM Redpaper publication introduces the mobile functionality offered in IBM Enterprise Content Management products: IBM Content Navigator, IBM Case manager, and IBM Datacap Mobile. This paper covers key security considerations for mobile application deployments. Many
Organize content. Web content management systems typically present organized content as Web sites, but they may deliver it in other forms, such as Really Simple Syndication (RSS) news feeds. IBM Lotus Web Content Management software, formerly known as IBM Workplace Web Content Management software, is IBM's Web content manage-ment .
IBM Spectrum Protect Snapshot (formerly IBM Tivoli Storage FlashCopy Manager) For more details about IBM Spectrum Copy Data Management, refer to IT Modernization . A9000R snapshots, see IBM Hyper-Scale Manager for IBM Spectrum Accelerate Family: IBM XIV, IBM FlashSystem A9000 and A9000R, and IBM Spectrum Accelerate, SG24-8376.
