Dell Peripheral Manager User's Guide

Dell Peripheral ManagerUser’s Guide

Notes, Cautions, and WarningsNOTE: A NOTE indicates important information that helps you makebetter use of your computer.CAUTION: A CAUTION indicates potential damage to hardware or lossof data if instructions are not followed.WARNING: A WARNING indicates a potential for property damage,personal injury, or death.Copyright 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and othertrademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks oftheir respective owners.2021 – 06Rev. A06

ContentsOverview . 4Download and installation .5User interface . 7General Features . 8Device Status . 8Software updates. 8Features – Keyboard and Mouse . 10DPI setting. 10Primary Mouse Button . 11Assign Actions . 12Pairing a device . 13Unpairing a device . 15Features - Webcam . 16Configuring Webcam . 16Camera Control . 17Color and Image . 18Presence Detection . 19Capture . 21FAQ related to webcam . 22Contents 3

OverviewDell Peripheral Manager supports the following: Pair/unpair devices through RF dongle or Bluetooth. Assign shortcuts to customizable action buttons. View advanced device information, such as firmware version andbattery status. Configure webcam and use its features. Upgrade software and device(s) using latest updates.Dell Peripheral Manager is compatible with the following Dell peripheraldevices: Dell MS3220 Dell MS3320W Dell MS5120W Dell MS5320W Dell KM7120W (KB7120W, MS5320W) Dell KM7321W (KB7221W MS5320W) Dell KM5221W (KB3121W MS3121W) Dell MS7421W Dell WB7022Overview 4

Download and installationWhen you connect the device to your computer for the first time, DellPeripheral Manager is downloaded and installed automatically through theWindows Update process.NOTE: If Dell Peripheral Manager does not appear within a few minutes,you can manually install the software by checking for updates.Download and installation 5

You can also download the Dell Peripheral Manager application fromwww.dell.com/support/drivers.You can also view the online Dell Peripheral Manager Usage andTroubleshooting guide Download and installation 6

User interfaceDell Peripheral Manager user interface opens automatically when thedevice is connected to an active USB port on your computer for the firsttime. You can also Click Dell Dell Peripheral Manager to open the userinterface.The Dell Universal dongle that is shipped with the wireless device is prepaired for use with it. You can access the device in the Dell PeripheralManager window after connecting the dongle to an active USB port onyour computer.53412Device status panel12345Viewing panelDevice StatusUnpairing a deviceAssign Action on a highlighted keySoftware updatePairing a deviceUser interface 7

General FeaturesDevice StatusYou can view the following details on the Device Status:1234512345Battery life indicatorConnectivity indicatorsBluetooth pairing historyFirmware versionUnpair deviceNOTE: You can move the pointer over the RF connectivityindicator to view the dongle version.Software updatesThe Software Update feature is used for upgrading:General Features 8

The software running on the peripheral device. The Dell Peripheral Manager application itself.Click UPDATE AVAILABLE in the main window to view a list of availableupdates.NOTE: Software update for RF devices requires active user input.Follow theprompt!Features 9

Features – Keyboard and MouseDPI settingYou can view or change the DPI setting under Mouse Settings section toachieve higher or lower mouse sensitivity. Please click on the drop-downbox under DPI setting to change it. After changing the setting, please movethe mouse to apply the new DPI value to the mouse.11.DPI SettingFeatures – Keyboard and Mouse 10

Primary Mouse ButtonYou can view or change the Primary Mouse Button setting under MouseSettings section. Please click on the drop-down box to change.11.Primary Mouse ButtonFeatures – Keyboard and Mouse 11

Assign ActionsProgrammable actions can be assigned to buttons or keys using thehighlighted key.For example, the CTRL A keystroke (Select All action in Windows) can beassigned to the F10 key. As a result, you can press the F10 key instead ofCTRL A.The user interface is simple and intuitive. The orange-bordered buttons represent those for which we can assigncustom-programmable actions. An orange “flag” at the bottom-right corner of a button indicates that acustom action is assigned.Actions can be customized in the following way: In the right pane, click a button and assign the action directly.Features – Keyboard and Mouse 12

Pairing a deviceUsing the Dell Peripheral Manager, you can pair additional devices to thedongle through RF. The application also provides on-screen instructions forpairing additional devices to your computer through Bluetooth.Click on the sign on the viewing panel. A dialog box appears forconnecting a new device.Features – Keyboard and Mouse 13

The on-screen instructions provide simple procedures for pairing the newdevice using both RF and Bluetooth options.RFBluetoothFeatures – Keyboard and Mouse 14

Unpairing a deviceThe Unpair Device dialog box appears when you click Unpair.CAUTION: The device will be no longer usable after unpairing. Youwill need an additional device to pair with an input device again.For example, ensure that a backup mouse or other device such astouchscreen or track pad is available.When there are no Dell devices connected, the Dell Peripheral Managerwindow is displayed as shown in the following image.Internal Use - ConfidentialFeatures – Keyboard and Mouse 15

Features - WebcamConfiguring WebcamYou can configure the Dell Webcam using the Dell Peripheral Managersoftware. The application provides on-screen instructions and walkthroughtutorial to personalize the webcam experience along the way.Live camera feed is shown on the viewable panel when the Dell webcam isconnected to the computer.Following settings can be configured for the webcam.You can select a preset that suits your style depending on how you wantthe image to appear on the camera from the options provided. You can alsocreate a custom preset.1212Selected PresetAdd new presetFeatures – Webcam 16

Camera ControlYou can adjust AI Auto-framing, Field of view, Zoom, Autofocus, Prioritysettings and Camera switch from the Camera Control section of the userinterface.123456123456AI Auto-framingField of view (FOV)ZoomAutofocusPriority – Exposure or Frame RatePrioritize External WebcamFeatures – Webcam 17

Color and ImageIt is possible to adjust the automatic correction for optimal image quality atvarious lighting conditions using HDR (High Dynamic Range). Othersettings like Auto White Balance, Brightness, Sharpness, Contrast,Saturation and Anti-Flicker Settings for the Dell Webcam makes it easier toget an image of your choice. The user interface is simple and intuitive toachieve this.Features – Webcam 18

Presence DetectionYour camera comes equipped with a proximity sensor that detects yourpresence when you are in the field of view of the sensor. It can respond to your presence by waking up your screen when youare in the field of view (Wake on Approach) It can lock the screen when you walk way (Walk Away Lock). Thetiming for Walk Away Lock can be configured using the drop-downbox under the Walk Away Lock setting. These settings are enabled when the proximity sensor is enabled inthe user interface The Walk Away Lock setting can be temporarily disabled for acertain period by using the “Snooze” option in the user interface.Features – Webcam 19

123456123456Proximity SensorWalk Away LockSnooze for Walk Away LockTimer for Walk Away LockWake on ApproachWindows HelloFeatures - Webcam 20

CaptureThe Dell Webcam’s Capture settings can be tweaked to achieve the bestrecording experience desired by adjusting the Frames per second andresolution. The location to store the recorded files is also configurable bychanging the media file’s location folder.1234512345ResolutionFrames per secondCountdown for captureFraming GridMedia Files locationFeatures – Webcam 21

FAQ related to webcamIn case you are experiencing issues with your webcam please check to seeif it is one of the following and try the workaround suggested. Question: Why DPM does not show 4KUHD option in the userinterface?Possible causes: In order for the webcam to output 4Kresolution, USB 3.0 is required. If USB 3.0 connection is notdetected then you can experience this issue. Check that USBports on your system or monitor or hub connected to webcamis USB 3.0. Question: Why does DPM cannot detect camera whenconnected via docking station?Possible causes: It is possible that the docking station is notdelivering sufficient power via USB. The firmware on the dockmay be outdated. Please check to make sure that the dockfirmware is updated to the latest version and the USB portcan support full USB 3.0 power. Question: Why does DPM does not show Presence Detectionfeatures?Possible causes: Please note that this feature is onlysupported on Dell systems. Check that your system BIOS anddrivers are updated to the latest versions from Dell Supportsite. Question: Why is the Internal webcam or other webcamconnected to my system is disabled?FAQ related to Webcam 22

Possible causes: In order to support Windows Hello facialrecognition feature using the external webcam, Dell PeripheralManager software may have disabled the internal webcam orother non-Dell webcams. To use other webcams please checkthe feature "Prioritize External Webcam" under "CameraControl" in DPM application to disable/enable this feature. Question: Why is there a countdown and my computer islocked shortly after that?Possible causes: Your webcam is equipped with a presencedetection sensor called proximity sensor. If the sensor doesnot detect human presence in its field of view for a specifiedperiod of time it can lock the system. This feature is the “WalkAway Lock”. It can be controlled under “Proximity Detection”in Dell Peripheral Manager application. If Proximity Detectionfeature is enabled, do not cover the lens of the webcam orelse the webcam will not be able to detect human presence.Certain models of Dell system are equipped with a built-inproximity sensor. If you have one of those systems, werecommend to disable this feature under Dell PeripheralManager application to avoid conflicting behavior. Question: Why am I not able to install Dell PeripheralManager application on my system. E.g., ARM-basedMicrosoft Surface Pro?FAQ related to Webcam 23

Possible causes: Please note that the Dell PeripheralManager application is only supported under Windows 10 64bit Operating System. It is not supported on ARM-based PCdue to its underlying technology that uses windows drivers. Question: Why is my system does not Wake On Approach(WOA) even when I am in the field of view of the ProximitySensor?Possible causes: If the user has not left the Field Of View(FOV) for more than 20 seconds before appearing in FOVthen Wake on Approach is not triggered.Also, Wake On Approach will not work on S3 systems withbattery mode, or if BIOS did not enable USB Wake up, or ifsystem is in hibernate or shutdown mode. Question: Why am I not able to see the webcam feed after aquick hot-plug of the camera. I have to unplug and re-plugwebcam to recover?Possible cause: When the webcam is removed andconnected too quickly, the Microsoft frame server is using thewebcam resources and locks the device. Once in this state noother application is able to access webcam for 5 to 10minutes. Please wait at least ten seconds after unplugging thewebcam before re-plugging it to the system.FAQ related to Webcam 24

View advanced device information, such as firmware version and battery status. Configure webcam and use its features. Upgrade software and device(s) using latest updates. Dell Peripheral Manager is compatible with the following Dell peripheral devices: Dell MS3220 Dell MS3320W Dell MS5120W Dell MS5320W