Find A Provider Step-by-Step Guide - Sunshine Health

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Find a Provider Step-by-Step Guide On the SunshineHealth.com home page, hover over the Find a Provider tab.

When the drop down menu appears, choose your health plan.

To find a provider near you, either click on Use My Current Location or update your Address or Zip Code or County State. Click on Type of Provider to find Primary Medical Provider, Hospital, Dental, Specialist, Behavioral Health, Clinic and Pharmacy options.

Choose Ancillary and the Specialty when you are looking for laboratories, durable medical equipment, home health or other types of providers. When you click on Additional Search Options, you can narrow your search by choosing such things as the doctor’s gender, languages spoken and other choices. You can also select to view only those providers that are taking new patients. After you are done entering all search options, click Search at the bottom of the page.

A new page will load with a map showing the providers that fit your choices. You can also narrow down your search using a filter. To learn more about one of the listings, click on the blue bolded name. A new page will load with more information about your choice. You can also switch addresses to see more locations for the provider.

To print this information, click the printer icon/button under the map. Then follow the normal printing steps for your computer. If you would like to update or change your Primary Medical Provider, please log in to your Sunshine Health Member Portal Account. Once on the Member Homepage, click on Change Primary Provider.

Once you click on Change Primary Provider, select your network from Healthy Kids Plan, Florida Long Term Care, Medicaid/Child Welfare – FL, or Sunshine Health Advantage. Complete a search for your Primary Medical Provider by City, Zip Code or County.

Review your choice of Primary Provider by clicking Select.

The details of the Primary Providers are displayed and the member can click Yes to select their Primary Care Physician.

After clicking yes, the member will receive a confirmation that their selection has been submitted.

This information is available for free in other languages. Please contact our customer service number at 1-866-796-0530, TDD 1-800-955-8770 Monday through Friday, 8 a.m. to 8 p.m. Esta información está disponible en otros idiomas de manera gratuita. Comuníquese con nuestro número de servicio al cliente al 1-866-796-0530, TDD 1-800-955-8770 de lunes a viernes, de 8 a.m. a 8 p.m. Statement of Non-Discrimination Sunshine Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Sunshine Health does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Sunshine Health: Provides free aids and services to people with disabilities to communicate effectively with us, such as: Qualified sign language interpreters Written information in other formats (large print, audio, accessible electronic formats, other formats) Provides free language services to people whose primary language is not English, such as: Qualified interpreters Information written in other languages If you need these services, contact Sunshine Health at 1-866-796-0530 (Relay FL 1-800955-8770). If you believe that Sunshine Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Grievance/Appeals Unit Sunshine Health, 1301 International Parkway, Suite 400, Sunrise, Florida 33323, 1-866-796-0530 (Relay Florida 1-800-955-8770), Fax, 1-866534-5972. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Sunshine Health is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201, 1-800-368-1019, 800-537-7697 (TDD). Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Si usted, o alguien a quien está ayudando, tiene preguntas acerca de Spanish: Sunshine Health, tiene derecho a obtener ayuda e información en su idioma sin costo alguno. Para hablar con un intérprete, llame al 1-866-796-0530 (TDD/TTY 1-800-955-8770). Si oumenm, oubyen yon moun w ap ede, gen kesyon nou ta renmen poze French Creole: sou Sunshine Health, ou gen tout dwa pou w jwenn èd ak enfòmasyon nan lang manman w san sa pa koute w anyen. Pou w pale avèk yon entèprèt, sonnen nimewo 1-866-796-0530 (TDD/TTY 1-800-955-8770). Nếu quý vị, hay người mà quý vị đang giúp đỡ, có câu hỏi về Sunshine Vietnamese: Health, quý vị sẽ có quyền được giúp và có thêm thông tin bằng ngôn ngữ của mình miễn phí. Để nói chuyện với một thông dịch viên, xin gọi 1-866796-0530 (TDD/TTY 1-800-955-8770). Se você, ou alguém a quem você está ajudando, tem perguntas sobre o Portuguese: Sunshine Health, você tem o direito de obter ajuda e informação em seu idioma e sem custos. Para falar com um intérprete, ligue para 1-866-7960530 (TDD/TTY 1-800-955-8770). �於 Sunshine Health 方面的問題,您有 Chinese: �如果要與一位翻譯員講話,請撥電話 1-866-796-0530 (TDD/TTY 1-800-955-8770). Si vous-même ou une personne que vous aidez avez des questions à propos French: d’Sunshine Health, vous avez le droit de bénéficier gratuitement d’aide et d’informations dans votre langue. Pour parler à un interprète, appelez le 1866-796-0530 (TDD/TTY 1-800-955-8770). Kung ikaw, o ang iyong tinutulangan, ay may mga katanungan tungkol sa Tagalog: Sunshine Health, may karapatan ka na makakuha nang tulong at impormasyon sa iyong wika ng walang gastos. Upang makausap ang isang tagasalin, tumawag sa 1-866-796-0530 (TDD/TTY 1-800-955-8770). В случае возникновения у вас или у лица, которому вы помогаете, каких-либо вопросов о программе страхования Sunshine Health вы Russian: имеете право получить бесплатную помощь и информацию на своем родном языке. Чтобы поговорить с переводчиком, позвоните по телефону 1-866-796-0530 (TDD/TTY 1-800-955-8770).

Arabic: Italian: لوح ةلئسأ هدعاست صخش ىدل وأ كيدل ناك اذإ Sunshine Health ، كيدل ةيأ نود نم كتغلب ةيرورضلا تامولعملاو ةدعاسملا ىلع لوصحلا يف قحلا ةفلكت . ب لصتا مجرتم م ثدحتلل 1-866-796-0530 (TDD/TTY 1-800955-8770) Se lei, o una persona che lei sta aiutando, avesse domande su Sunshine Health, ha diritto a usufruire gratuitamente di assistenza e informazioni nella sua lingua. Per parlare con un interprete, chiami l’ 1-866-796-0530 (TDD/TTY 1-800-955-8770). Falls Sie oder jemand, dem Sie helfen, Fragen zu Sunshine Health hat, German: haben Sie das Recht, kostenlose Hilfe und Informationen in Ihrer Sprache zu erhalten. Um mit einem Dolmetscher zu sprechen, rufen Sie bitte die Nummer 1-866-796-0530 (TDD/TTY 1-800-955-8770) an. 만약 귀하 또는 귀하가 돕고 있는 어떤 사람이 Sunshine Health 에 관해서 질문이 있다면 귀하는 그러한 도움과 정보를 귀하의 언어로 비용 부담없이 Korean: Polish: 얻을 수 있는 권리가 있습니다. 그렇게 통역사와 얘기하기 위해서는 1-866796-0530 (TDD/TTY 1-800-955-8770) 로 전화하십시오. Jeżeli ty lub osoba, której pomagasz, macie pytania na temat planów za pośrednictwem Sunshine Health, macie prawo poprosić o bezpłatną pomoc i informacje w języku ojczystym. Aby skorzystać z pomocy tłumacza, zadzwoń pod numer 1-866-796-0530 (TDD/TTY 1-800-955-8770). જે તમને અથવા તમે જેમની મદદ કરી હોય તેમને Sunshine Health િવશે કોઈ કરવાનો Gujarati: અિધકાર છે . દુભાિષયા સાથે વાત કરવા માટે 1-866-796-0530 (TDD/TTY 1-800955-8770) ઉપર કૉલ કરો. หากท่านหรือผท ู้ ท ่ี า่ นให ้ความชว่ ยเหลืออย่ใู นขณะน้ีมค ี ําถามเก่ย ี วกับ Sunshine Thai: ิ ธ์ท Health ท่านมีสท ิ จ ่ี ะได ้รับความชว่ ยเหลือและข �น ี ค่าใชจ่้ ายใด ๆ ท้ังสน ้ิ หากต ้องการใชบริ ้ การล่าม โดยไม่เสย กรุณาโทรศัพท์ตด ิ ต่อท่ห ี มายเลข 1-866-796-0530 (TDD/TTY 1-800-955-8770). 2018 Sunshine Health. All rights reserved.

Sunshine Health, tiene derecho a obtener ayuda e información en su idioma . Spanish: sin costo alguno. Para hablar con un intérprete, llame al 1-866-796-0530 (TDD/TTY 1-800-955-8770). Si oumenm, oubyen yon moun w ap ede, gen kesyon nou ta renmen poze sou . Sunshine Health, ou gen tout dwa pou w jwenn èd ak enfòmasyon nan . French Creole:

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