Flow Traders N.V.

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Remuneration Report 2020

Remuneration report 2 3 6 The Remuneration & Appointment Committee Letter from the Chairman of the Remuneration & Appointment Committee Flow Traders’ approach to remuneration FLOW TR ADERS REMUNER ATION REPORT 2020 1 Remuner ation report

Remuneration report The Remuneration & Appointment Committee Key objectives During the year, the Committee engaged in comprehensive consultations with stakeholders regarding the current remuneration policy for the Management Board. Based on this consultation, an updated remuneration policy for the Management Board will be submitted for shareholder approval at our 2021 AGM. execution of the remuneration policy for the Management To advise the Supervisory Board on the design and Board Responsibilities Chairman Rudolf Ferscha Determining, on behalf of the Supervisory Board, the company’s remuneration policy for the Management Board Members Eric Drok Proposing the remuneration of the individual members of the Management Board to the Supervisory Board Roger Hodenius Jan van Kuijk Reviewing the proposal of the Management Board for the remuneration and variable remuneration for all employees Assessing performance of the members of the Management Board in 2020 and establishing their individual key performance indicators for 2021 Preparing the annual remuneration report The committee held 7 formal meetings in 2020 and each meeting had full attendance. FLOW TR ADERS REMUNER ATION REPORT 2020 2 Remuner ation report

Letter from the Chairman of the Remuneration & Appointment Committee Dear shareholders, leading global ETP trading footprint, Flow Traders total activated back-up trading locations in Amsterdam, New York value traded in 2020 grew to 5.2 trillion (2019: 4.0 trillion), and Hong Kong. Lastly, we have continued to selectively hire of which 1.5 trillion (2019: 1.0 trillion) was traded in ETPs throughout 2020 as we seek to progress our growth (on-exchange and off-exchange). strategy. On behalf of the Remuneration & Appointment Committee, I am pleased to present our 2020 Remuneration Report. The market environment experienced in 2020 along with This report includes a summary of our remuneration policy Flow Traders’ own pricing, hedging and risk management Remuneration in 2020 currently in place, as approved at the 2016 AGM, and the capabilities translated into Net Trading Income (NTI) of 933 remuneration paid out in 2020 in accordance with this policy. million (2019: 216 million) - a record year for Flow Traders 2020 has been a year of extremes in many ways, but first The full remuneration policy is published on our website. by some distance. We saw clear outperformance in all and foremost a human tragedy of unprecedented global Furthermore, this report explains how we have taken on regions and across all asset classes as the levels of market scale. In such a year, executive remuneration needs to show board stakeholder feedback on our current remuneration activity were broad based in nature. On the cost side, restraint and must not fall out of alignment with the current policy, and a summary of the proposed updates to our policy we maintained a firm discipline on costs with fixed operating societal context. We, therefore, strongly believe that it we will submit to the 2021 AGM. expenses amounting to 118.7 million in 2020 (2019: 99.8 makes sense to moderate variable remuneration outcomes million), which is within the guided fixed cost growth rate of for the Management Board and accelerate our contributions The remuneration report reflects the reporting maximum 10 percent for 2020 (excluding one-off to society, even though we had a record year and we requirements originating from the updated EU Shareholder expenses). The main drivers of the increase in fixed strongly believe in aligning variable remuneration directly to Rights Directive and the Dutch implementation of this expenses were technology investments to support company performance. Directive. Although the final non-binding EU guidelines for diversification initiatives and efficiency improvements as disclosure are not published yet, our report is drafted in line well as new hires. FTEs increased by 8 percent to 554. As promised at our 2020 AGM, the Supervisory Board, with the spirit of these draft guidelines. Variable employee expenses have increased to 228.1 in close consultation with, and supported by, million (2019: 37.7 million) which reflects the improved the Management Board has decided to halve the maximum overall financial performance of the business during the available variable remuneration pool over 2020 for the A record year against the backdrop of a global health crisis year. Given these income and cost dynamics, Flow Traders Management Board (decreasing the maximum allocation demonstrated strong operational leverage with an EBITDA from the pool from 5.25% to 2.625% of operational profit). margin of 63% in 2020 (2019: 36%) and EBITDA of 586.6 Moreover, Flow Traders has donated a sum equivalent to 2020 saw significantly heightened levels of overall market million (2019: 78.9 million). half of the Management Board’s variable remuneration pool to the newly established Flow Traders Foundation, which activity compared to 2019 as the COVID-19 pandemic spread globally. Volatility peaked in mid-March to early-April as the With the onset of the COVID-19 pandemic, there has been an seeks to promote and fund health and well-being charities markets absorbed the potential impact of the pandemic even greater focus on our people. We successfully activated globally on a significant, structured and annually recurring with the VIX index reaching the 85 point mark in mid-March. the business continuity plan with the primary focus being basis. Following these exceptional market circumstances, markets the health and well-being of our employees and their did proceed to normalize for the remainder of 2020, families. Employees have adapted well to the changing We have given the individual variable remuneration awards although the VIX index remained elevated compared to the working environment with the vast majority now working to the members of the Management Board extensive levels seen in 2019. Given this market backdrop and our from home. Moreover, we have split teams and have consideration. Despite us halving the available remuneration FLOW TR ADERS REMUNER ATION REPORT 2020 3 Remuner ation report

pool for the Management Board, the variable remuneration make a loss in upcoming years, any outstanding components for the members of the Management Board deferred variable compensation from previous years are substantial. These awards of course follow our would be forfeited and used to cover this loss. remuneration philosophy and are in accordance with our We share our profits fairly with our shareholders and existing remuneration policy. This is a long-standing employees. Although individual award levels to remuneration philosophy which we have operated since members of the Management Board may be considered inception and that provides a relatively modest base salary, substantial, all other employees also benefit no benefits and a profit share that directly reflects company substantially from participation in the variable performance - therefore varying considerably between remuneration pool. successful and less successful (financial) years. “With the onset of the COVID-19 pandemic, there has been an even greater focus on our people” Activities of the Committee in 2020 Also considering the size of the variable remuneration awards, we believe it is important to align the awards with longer-term value creation and the shareholder experience. In 2020, we put forward for AGM approval our revised As such we have decided to follow the principles of our 2021 remuneration policies for both the Management Board and proposed remuneration policy and to defer a majority of Supervisory Board (binding vote) and our first remuneration each award for a multi-year period and to pay-out 50% of report under the new EU Shareholder Rights Directive each award in share-like instruments (instead of a 100% Requirements (advisory vote). The shareholders adopted the cash pay-out in at least two installments). At vesting, new policy for the Supervisory Board and the remuneration the share-like instruments will be paid-out in cash, whereby report. The revised policy for the Management Board the value of the instruments is directly linked to Flow reached an approval rate of 58.70% and did not obtain the Traders’ share price development between moment of 75% majority vote during the AGM, therefore we continued award and moment of vesting. to operate under the Remuneration Policy as approved in 2016. In addition, we feel it is important to highlight a number of Stakeholder engagement The dialogue with these stakeholders was very constructive We believe in rewarding for exceptional performance. We take our stakeholder’s views very seriously and welcome and better understanding their views on our Management Consequently, in exceptional years our pay-mix is an open dialogue with them on a regular basis on all aspects Board compensation has been very valuable. The insights heavily skewed towards variable remuneration. If Flow of remuneration. Based on the feedback received from have significantly contributed to the design of the Traders is less successful, there is a corresponding investors and shareholders around our 2020 AGM, remuneration policy we intend to propose to our downwards impact on variable remuneration levels we engaged in a comprehensive consultation with various shareholders at the 2021 AGM. We summarize the main without any smoothing actions. stakeholders regarding the current remuneration policy. feedback provided regarding the Management Board At the same time, we defer part of the variable We have also asked current members of the Management remuneration policy, and how we have acted upon this remuneration granted, and this deferred remuneration Board for their views, in line with the Dutch Corporate feedback in the table below. remains at risk until vesting. If Flow Traders were to Governance Code. balancing elements: FLOW TR ADERS REMUNER ATION REPORT 2020 4 Remuner ation report

Main feedback from stakeholders How we have acted upon this feedback The policy appears to have a short-term focus Long-term value creation and share ownership are cornerstones of our remuneration philosophy. We propose to further align our remuneration policy with our philosophy and to defer a majority of any variable remuneration award for a multi-year period. It is proposed that a significant part (50%) of the variable remuneration is paid out in equity-linked instruments and subject to a holding period of one year after vesting. In addition to already operating above market standards clawback provisions, we propose to update our remuneration policy and introduce post-termination transfer restrictions. We propose to update our remuneration policy and encourage our Management Board members to retain 50% of any shares granted as part of remuneration (after tax) until end of employment. We have restructured our remuneration report, with the aim to better explain the design of our remuneration policy and in particular the working of our variable remuneration plan. Management Board variable remuneration is uncapped It is in our corporate DNA to share our profits fairly with our shareholders and employees, and we have done so since we were founded. We propose to update our remuneration policy and introduce a hard cap on Management Board individual total remuneration levels with such cap to be determined annually by taking into account the average full time employee total remuneration levels. We have restructured our remuneration report, with the aim to better explain the design of our remuneration policy and in particular the working of our variable remuneration plan. Transparency and disclosure on pay-for-performance can be improved We have included more details on the working, dynamics, key performance indicators and performance outcomes of the Management Board member’s individual KPIs. We have restructured our remuneration report, with the aim to better explain the working of our variable compensation plan. On behalf of the Committee, I thank all shareholders for the constructive feedback and am looking forward to continuing our dialogue. Rudolf Ferscha Chairman of the Remuneration & Appointment Committee 4 March 2021 FLOW TR ADERS REMUNER ATION REPORT 2020 5 Remuner ation report

Flow Traders’ approach to remuneration Our values and culture Application of our remuneration principles We strongly believe that creating a strong and successful At Flow Traders, we provide our members of the Our Management Board remuneration policy aims to attract, business requires a set of shared values that everyone can Management Board a remuneration package that consists of fixed remuneration, in the form of base salary, and variable motivate and retain Management Board members to lead rally around. Values that help shape how everyone behaves, Flow Traders and sustainably execute Flow Traders’ strategy. feels and develops at work every day. That is why we have remuneration: The remuneration policy reflects of our mission, corporate identified the core values that are the essence of Flow identity and values. The remuneration policy fosters our Traders: unique Flow Traders culture. Open, informal and diverse remuneration that is aligned with company Taking ownership performance – therefore varying considerably in Our mission and corporate identity Entrepreneurial We are a leading global-technology enabled liquidity Team player The long-standing foundation of our policy is a relatively modest base salary and variable successful and less successful (financial) years. provider, specialized in Exchange Traded Products. The design of our remuneration policy reflects our mission, corporate identity, core values & culture, As a technology company operating in a financial These values reflect the things we believe in. And they is aligned with our long-term interests and is environment, we focus on providing liquidity in financial shape our unique, one-team driven, culture. A culture that is underpinned by deep risk-awareness. products both on- and off-exchange. As a result, market underpinned by disciplined risk awareness at every level of participants benefit from higher execution quality and lower the organisation. overall trading costs, while the markets benefit from greater efficiency and more transparency. The liquidity we provide in Our remuneration principles volatile markets helps ensure that financial markets keep We believe in sharing our profits with all relevant functioning under all circumstances. Flow Traders helps stakeholders, including our employees. Given good absorb market shocks by absorbing a sudden surge in performance, employees from any role and office are trading which helps stabilize markets, ensures accurate entitled to receive variable compensation relative to their pricing and reduces volatility. contribution to the firm as a whole. We are transparent about how we pay our people and how much we pay them, We are an ambitious, international company, with an including management. We have a straightforward increasing role in the financial ecosystem in the world’s remuneration policy that permits variable remuneration largest financial markets. We operate in a fast moving, only when a profit is made. And because variable complex and highly competitive environment, at the remuneration is, to a large extent, deferred, it remains at risk intersection of trading, financial services and technology. of forfeiture if we sustain a loss. We believe this is the As only the very best companies in this market will survive, strongest incentive for sustainable, risk-aware behavior for we aim to attract and retain the very best people at every all our staff. level in the organisation. FLOW TR ADERS REMUNER ATION REPORT 2020 6 Remuner ation report

These principles are also reflected in our Management Board remuneration policy: Principle Sharing Application Given good performance, employees from any role and office are entitled to receive variable remuneration relative to their contribution to the firm as a whole. If we make no profit, we do not pay-out variable remuneration. We reward all our employees, including the Management Board, based on the same remuneration policy. We share one singular firm-wide variable remuneration pool. The Management Board does not receive material ancillary benefits beyond variable remuneration. Remuneration consists of a relatively modest base salary and variable remuneration linked directly to performance. The pay-mix is skewed towards variable remuneration in good (financial) years. At the same time, we do not pay-out any Guarding long-term interests & stimulating We operate an integrated short-term and long-term variable remuneration plan. risk awareness We defer a significant portion of variable remuneration pay-outs for a multi-year period. If the company incurs a loss, any outstanding deferred variable remuneration is reduced or forfeited entirely to cover Operating a single & straightforward policy Rewarding for exceptional performance variable remuneration – and reclaim outstanding deferrals, if we sustain a loss. that loss. Our claw back provisions are comprehensive, irreversible and substantially exceed industry standards and regulatory requirements. These principles guide the Remuneration and Nomination Committee when making decisions on the remuneration policy and its implementation. FLOW TR ADERS REMUNER ATION REPORT 2020 7 Remuner ation report

Our contribution to society Policy at a glance We are committed to our broader responsibility to Our global remuneration model reflects our key principles society over and above our provision of liquidity and achieved through the practical implementation of the market making services globally (ensuring global current General Remuneration Policy (as approved by the markets keep functioning, under all circumstances) and General Meeting on 19 May 2016 and published on our are vocal proponents of fair markets and fair taxation. website, the ‘General Remuneration Policy’), the Dutch Act With this in mind, we have always steered clear of (re-) on Remuneration Policy of Financial Undertakings (Wet structuring any of our operations for the objective of tax Beloningsbeleid Financiële Ondernemingen, the optimization. ‘Remuneration Act’), and the related laws and regulations in a manner that is tailored to the size of our enterprise and the We are deeply aware of our responsibilities to society and way it is organized, as well as the nature, scope and have expanded our avenues for sharing with society complexity of our business activities. more broadly, particularly by accelerating contributions to the Flow Traders Foundation. Our Foundation seeks to The table below provides insight into the main elements of promote and fund health and well-being charities our existing remuneration policy and those of our proposed globally on a significant, structured and annually Management Board remuneration (subject to shareholder recurring basis. The Flow Traders Foundation will achieve approval at the 2021 AGM). We have highlighted the main this by, but not limited to, providing direct aid, granting changes. The table below provides insight into the main microcredits, providing information and/or financial elements of our existing remuneration policy and those of means. In 2020, our contribution to the Foundation was our proposed remuneration policy (subject to shareholder EUR 10 million. This is on top of the EUR 5k contribution approval at the 2021 AGM). The full proposed policy will be each employee could make on behalf of Flow Traders to published in combination with our 2021 AGM convening their charitable cause of choice. notice on our website. FLOW TR ADERS REMUNER ATION REPORT 2020 8 Remuner ation report

FIXED REMUNERATION Element Current policy (2016) Proposed policy (subject to 2021 AGM approval) Rationale for change Base salary Relatively modest base salary Relatively modest base salary No proposed changes Current policy (2016) Proposed policy (subject to 2021 AGM approval) Rationale for change VARIABLE REMUNERATION Element Variable remuneration pool calculation Both Management Board members and Further to shareholder feedback, we have simplified employees may be awarded a variable employees may be awarded a variable the variable remuneration pool definition and remuneration entitlement in the form of a remuneration entitlement in the form of a reduced the maximum pool size portion of the firm-wide variable portion of the firm-wide variable Both Management Board members and remuneration pool remuneration pool No variable remuneration pool will exist if Flow Traders was not profitable in the Flow Traders was not profitable in the performance year No variable remuneration pool will exist if performance year 40% of Flow Traders’ operating profit - minus 35% of Flow Traders’ operating profit over the applicable adjustments - over the performance year is available for variable performance year is available for variable remuneration remuneration FLOW TR ADERS REMUNER ATION REPORT 2020 9 Remuner ation report

VARIABLE REMUNERATION Element Performance Current policy (2016) measurement Proposed policy (subject to 2021 AGM approval) No proposed changes in the design of the policy. performance period However, we commit ourselves to disclose the Variable remuneration awards are individual KPIs and the individual performance predominantly based on Flow Traders’ result predominantly based on Flow Traders’ result assessments in our annual remuneration report on operating profit on operating profit performance period Variable remuneration awards are To determine individual variable remuneration awards, the Supervisory Board conducts a holistic assessment of the performance of holistic assessment of the performance of each individual Management Board member each individual Management Board member In this holistic performance assessment, the and the Management Board as a whole In this holistic performance assessment, the Supervisory Board takes into account Supervisory Board takes into account performance on individual targets, which performance on individual targets, which includes both financial and non-financial key includes both financial and non-financial key performance indicators (KPIs) To determine individual variable remuneration awards, the Supervisory Board conducts a and the Management Board as a whole Rationale for change Performance is measured over a one-year Performance is measured over a one-year Although there is no formulaic relationship performance indicators (KPIs) Although there is no formulaic relationship between performance on the KPIs and the between performance on the KPIs and the variable remuneration award, significant variable remuneration award, significant underperformance or outperformance in underperformance or outperformance in respect of these KPIs results in reductions or respect of these KPIs results in reductions or increases of the profit share that is awarded to increases of the profit share that is awarded to a Management Board member a Management Board member FLOW TR ADERS REMUNER ATION REPORT 2020 10 Remuner ation report

VARIABLE REMUNERATION Element Deferral and vesting Current policy (2016) Proposed policy (subject to 2021 AGM approval) Above a certain threshold, variable remuneration is paid out in at least two instalments Rationale for change 50% of variable remuneration is paid out in We have further aligned our policy with our guiding equity principles for remuneration 62.5% of variable remuneration is deferred over a multi-year period The proposed policy changes put more emphasis on The cash component of the variable the long-term character of our variable remuneration remuneration will vest on a pro-rata basis plan. The significant deferral in combination with over a two-year period, whereby the first a substantial pay-out in equity will lead to further tranche will vest at date of award alignment of Management Board interests and those The equity component of the variable of our stakeholders remuneration will vest over a 4-year period on a pro-rata basis, whereby the first tranche will vest at date of award All equity awards that vest are subject to a holding period of one year Maximum opportunity The total variable remuneration pool The total variable remuneration pool It is in our corporate DNA to share our profits fairly available for all employees (including the available for all employees (including the with our shareholders and employees, and we have Management Board) is set at a maximum of Management Board) is set at a maximum of done so since we were founded. We have now 40% of the operating profit 35% of the operating profit reflected this in our policy by introducing a cap on Total remuneration for any individual individual total remuneration pay-outs versus the Management Board member is capped at 20 average employee times the average employee total remuneration FLOW TR ADERS REMUNER ATION REPORT 2020 11 Remuner ation report

VARIABLE REMUNERATION Element Risk management Current policy (2016) Proposed policy (subject to 2021 AGM approval) No proposed changes, however, we have clarified the remuneration plan is subject to a thorough remuneration plan is subject to a thorough risk mitigating provisions in our policy risk assessment both before and after the risk assessment both before and after the date of award date of award. We only provide a variable remuneration award if Flow Traders’ operating profit is positive All previously awarded and outstanding variable remuneration acts as a first loss All variable remuneration is subject to extensive malus and clawback provisions All previously awarded and outstanding variable remuneration acts as a first loss tranche to compensate any operating loss We only provide a variable remuneration award if Flow Traders’ operating profit is positive Rationale for change Any potential award under our variable Any potential award under our variable tranche to compensate any operating loss All variable remuneration is subject to extensive malus and clawback provisions BENEFITS Element Current policy (2016) Proposed policy (subject to 2021 AGM approval) Rationale for change Ancillary benefits No ancillary benefits are provided to our No ancillary benefits are provided to our No proposed changes Management Board members Management Board members FLOW TR ADERS REMUNER ATION REPORT 2020 12 Remuner ation report

OTHER Element Encouragement of Current policy (2016) Proposed policy (subject to 2021 AGM approval) No share ownership guidelines in place share ownership Rationale for change We encourage our Management Board Long-term value creation and share ownership are members to retain 50% of the shares granted cornerstones of our remuneration philosophy. as part of the remuneration (after tax) until This guideline further aligns our policy with our end of employment, equaling 25% of total guiding principles for remuneration variable remuneration granted Malus and Clawback Post-termination Malus and clawback provisions in place that Malus and clawback provisions in place that Clarified that triggers apply to vested and/or are comprehensive, irreversible and are comprehensive, irreversible and unvested equity substantially exceed regulatory requirements substantially exceed regulatory requirements No restrictions in place transfer restrictions Upon termination, Management Board We further enhanced our corporate governance members are not allowed to sell more than standards. The introduction of post-termination 50% of their equity within the first 12 months transfer restrictions increases alignment between our after termination remuneration policy and stakeholders’ long-term interests Change of control Not covered by policy “Double-trigger” change of control clause We further enhanced our corporate governance standards Governance Not covered by policy Guidelines around procedure, annual review We further enhanced our corporate governance and deviations from the policy standards FLOW TR ADERS REMUNER ATION REPORT 2020 13 Remuner ation report

Remuneration for the Management Board Scenario analyses carried out in respect of variable Corporate Governance Code. Half-yearly discussions take remuneration place between the Management Board members and the Introduction The variable remuneration of the members of the Remuneration & Appointment Committee for this purpose. The remuneration of, and other agreements with, Management Board is predominantly contingent upon Key performance indicators are set for each individual the members of the Management Board are determined by a future, unknown, metric: the accrued firm-wide variable Management Board member and the Management Board as the Supervisory Board (following a proposal by the remuneration pool which itself depends on the operating a whole. Significant underperformance or outperformance Remuneration & Appointment Committee). The Supervisory result for the given financial year. in respect of these KPIs can result in reductions or increases Board has assessed the remuneration of our Management of the profit share that is awarded to a Management Board Board members based on their performance - both Because of the nature of our business activities and the fast individual and as a team- and the company performance in paced

leading global etp trading footprint, Flow traders total value traded in 2020 grew to 5.2 trillion (2019: 4.0 trillion), of which 1.5 trillion (2019: 1.0 trillion) was traded in etps (on-exchange and off-exchange). the market environment experienced in 2020 along with Flow traders' own pricing, hedging and risk management

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