IDD007 Calling Card And Home Direct Service User Guide - HKBNES

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IDD007 Calling Card and Home Direct Service User Guide (Version 2.0) HKBN Enterprise Solutions is the brand / trading name of HKBN Enterprise Solutions Limited and/or HKBN Enterprise Solutions HK Limited

IDD007 Calling Card and Home Direct Services Table of Content 1. How to Make an IDD007 – Calling Card Call . Page 3 2. Change of PIN and Prompt Language . . Page 4 3. Tips . . Page 5 4. Home Direct Overseas Access Number Table . Page 6 Version 2.0 2

IDD007 Calling Card and Home Direct Services 1. How to Make an IDD007 – Calling Card Call 1.1 Outbound Calls from Hong Kong You may make an IDD007–CALLING CARD call from any touch tone phone. Dial 207007 Note: Enter IDD007 CALLING CARD No. (last 8 digits) # Enter PIN # Enter Country Code Area Code Tel. No. # Press # for faster connection Home Direct – Inbound Calls to Hong Kong 1.2 You may make an IDD007–CALLING CARD call from overseas to Hong Kong by using the Home Direct service. Press Overseas Access No. (please refer to page 8) Note: Enter IDD007 CALLING CARD NO. (Last 8 digits) # Enter PIN # Enter Hong Kong Tel no. # Press # for faster connection Remarks: You can press “ ” to re-enter your IDD007–CALLING CARD number, PIN or destination number if you have made a wrong entry. Version 2.0 3

IDD007 Calling Card and Home Direct Services 2. Change of PIN and Prompt Language Dial207-007 From any touch tone phone Enter the last 8 digits of IDD007 – CALLING CARD number # Enter the PIN # Press # when you are prompted to enter a destination number Press 3 to modify the option Press 5 to change language Press 1 for English Press 4 for Putonghua Press 2 to change PIN Press 5 for Cantonese Enter New PIN of 4 to 10 digits # Re-enter New PIN to confirm Press 1 to confirm You may hang up or choose to change other options Note : After each entry, there will be voice prompts to indicate the next step. Version 2.0 4

IDD007 Calling Card and Home Direct Services 3. Tips 3.1 For Usage Some privately operated telephone services, such as hotel telephones, may levy additional surcharges for the use of the overseas access number, please check before use. Payphones in some countries may require coins to initiate a calling card call. You can program your IDD007–CALLING CARD number and PIN into your personal computer to transmit data and facsimile. Please refer to your communication software manual for detailed instructions. 3.2 For Security Please keep your PIN confidential to avoid unauthorised usage of your card. Please do not keep the PIN and card/card number together. After making phone calls from public payphones, please make sure the input IDD007 CALLING CARD number and PIN was cleared on the display panel. This can be done through hanging up the phone and then lifting up the handset again to dial a few digits. Version 2.0 5

IDD007 Calling Card and Home Direct Services 4. Home Direct Overseas Access Number Table Countries/ Regions Overseas Access Number Australia Austria Belgium Canada 0011-800-20700-700 00-800-20700-700 00-800-20700-700 011-800-20700-700 1088599 (for China Unicom Fixed Network) 10828599 (for China Telecom Fixed Network) 990-800-20700-700 00-800-20700-700 00-800-20700-700 85237 00-180-30174694 00--800-20700-700 800-870915 010-800-20700-700 001-800-20700-700 00-800-20700-700 00-800-20700-700 00-800-20700-700 10665852 8000-852-941 00-800-20700-700 00-800-20700-700 00-8001126266 001-800-852-8888 00-800-20700-700 1-888-4042619 China Finland France Germany India Indonesia Ireland Italy Japan * Korea Republic (South) Malaysia Netherlands New Zealand Philippines Singapore Sweden Switzerland Taiwan Thailand United Kingdom U.S.A. (*) The access numbers: 001-010-800-20700700 0061-010-800-2070070 0041-010-800-20700700 0033-010-800-20700700 are also available for Home Direct service from Japan to Hong Kong as well. IDD007 service is provided by HKBNES HK Limited, information in this User Guide is subject to change without notice to the user Version 2.0 6

You may make an IDD007-CALLING CARD call from overseas to Hong Kong by using the Home .Direct service Press Note: Press # for faster connection Remarks: You can press " " to re-enter your IDD007-CALLING CARD number, PIN or destination number if you have made a wrong entry. Overseas Access No. (please refer to page 8) Enter IDD007 CALLING

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