Further Praise For SpeakOut - United Diversity

Further praise for SpeakOut‘The SpeakOut is a terrific new model for engaging a wider public than theusual suspects. The facilitated drop-in format is relevant in fields far beyondplanning and design, combining the face-to-face intimacy of a small-grouppublic meeting with the flexibility of a web-based engagement process.Practitioners will also appreciate the exemplary detail provided by the handbook, taking the guesswork out of replicating this important model.’Ann Forsyth, Professor of City and Regional Planning,Cornell University, USA‘This is a wonderful tool for training the next generation of planners anddesigners in good participatory process. There are few books that integratethe tools and process, then walk you through how to “make sense of theoutcomes”, as this one does. No voice will be left out if you follow thisbook.’Sheri Blake, Professor,Department of City Planning, University of Manitoba,and Director, Detroit Collaborative Design Center amplifying the diminished voice.‘This book offers civic innovators one more valuable tool. This highly interactive, open-structured, even playful mode of dialogue and deliberation complements the more formal, parliamentary-style models and will help to draw outquieter citizens, organize diffuse ideas and give free expression to youthfulvoices.’John Gastil, Professor, Department of Communication,University of Washington,author of Political Communication & Deliberationand co-editor of The Deliberative Democracy Handbook‘It’s time to deepen the public conversation! SpeakOut gives us an intimatelook at how we can do that.’Dr Patricia A. Wilson, Professor of Planning and Civic Engagement,University of Texas, USA

‘SpeakOut! Because the community’s input is too important to be tokenized;because people are too busy to be invited to community workshops withoutvibrant, engaging and informative participation. And “because people ofgoodwill need help to get it right”.’Arthur Orsini, Director of Child & Youth Engagement Programs,Urbanthinkers, Vancouver, Canada‘This is a very practical book. It’s a welcome and refreshing addition to thetools around to help planning practitioners to hear a more diverse range ofcommunity views.’Julian Hill, Victorian Department of Planning and CommunityDevelopment, Melbourne‘Sarkissian et al understand how people learn – with short, interesting storieswhich inform clear guidelines for future practice. SpeakOut is a practicalguide . that ensures people’s voices are captured in a way that is respectful,creative and productive.’Janette Hartz-Karp,Curtin University Sustainability Policy (CUSP) Institute, CurtinUniversity, Western Australia‘This book provides practical instructions on organizing SpeakOuts, a productive way of engaging diverse communities, with helpful tips and informativecase studies. A particular delight of the book is that case studies are providedby local organizers themselves, thus demonstrating reflective learning and theease of becoming a leader in a SpeakOut.’Dr Carolyn Whitzman,Senior Lecturer, Urban Planning, University of Melbourne’Listening to Wendy Sarkissian talking about SpeakOut is so inspiring you justwant to get started right away – with this book Wendy and her co-authorsshare with us their deep knowledge and life-long experience with innovativespirits and sparkling commitment!’Henrik Nolmark,Managing Director of Urban Laboratory, Gothenburg, Sweden

SpeakOut

This book is dedicated to Karl Langheinrich, long-time organizer andsupporter of SpeakOuts and dedicated ‘gofer’, and to SpeakOut participantseverywhere.Numerous SpeakOut activities over the past two decades in several countries have involved far too many individuals to name individually. We thankcolleagues and clients who embraced this creative process, communitypeople, students and agency employees who trained as supportive facilitators,community activists and innovators, passers-by on the day who took time toparticipate, older people, children, teenagers, parents, homeless people .volunteers. And consultants.We needed the insights and patience of all of these people to develop thiscommunity engagement method and we acknowledge their contributionswith deep gratitude.

SpeakOutThe Step-by-Step Guide to SpeakOutsand Community WorkshopsWendy Sarkissian and Wiwik Bunjamin-Mauwith Andrea Cook, Kelvin Walsh and Steph Vajdapublishing for a sustainable futureLondon Sterling, VA

First published by Earthscan in the UK and USA in 2009Copyright Wendy Sarkissian, Ken Sawitri Bunjamin-Mau (Wiwik Bunjamin-Mau), AndreaCook, Kelvin Walsh and Steph Vajda, 2009This book is part of Earthscan’s Tools for Community Planning suite.See www.communityplanning.net for further information.All rights reservedISBN:978-1-84407-704-5Typeset by Safehouse CreativeCover design by Rob WattsFor a full list of publications please contact:EarthscanDunstan House14a St Cross StLondon, EC1N 8XA, UKTel: 44 (0)20 7841 1930Fax: 44 (0)20 7242 1474Email: earthinfo@earthscan.co.ukWeb: www.earthscan.co.uk22883 Quicksilver Drive, Sterling, VA 20166-2012, USAEarthscan publishes in association with the International Institute for Environment andDevelopmentA catalogue record for this book is available from the British LibraryLibrary of Congress Cataloging-in-Publication DataSarkissian, Wendy.SpeakOut : the step-by-step guide to speakouts and community workshops / WendySarkissian and Wiwik Bunjamin-Mau ; with Andrea Cook, Kelvin Walsh and Steph Vajda.p. cm.Includes bibliographical references and index.ISBN 978-1-84407-704-5 (pbk.)1. Community organization. 2. Community development. 3. Social planning. 4. Smallgroups. I. Bunjamin-Mau, Wiwik. II. Title.HM766.S37 2009361.2’5–dc22 2008046230At Earthscan we strive to minimize our environmental impacts and carbon footprintthrough reducing waste, recycling and offsetting our CO2 emissions, including thosecreated through publication of this book. For more details of our environmental policy, seewww.earthscan.co.uk.This book was printed in the UK by Antony Rowe.The paper used is FSC certified and the inks are vegetable based.

ContentsList of Figures viiList of Acronyms and Abbreviations xiiAppreciations xiiiForeword by Karen Umemoto xviiPreface xiPart 1 Introduction 11Introduction 32Why Manuals Are Important 7Part 2 SpeakOuts 193Introducing the SpeakOut 214Five Successful SpeakOut Stories 294.1The Bonnyrigg SpeakOut, 2005 by Wendy Sarkissianand Yollana Shore 4.2Talk Any Kine Festival: Speaking Out in Chinatown,4.3Drop-In and SpeakOut: Building and Fostering a SafeHonolulu, 2006 by Wiwik Bunjamin-Mau Fort William Neighbourhood, 2007 by Frank Wilson 4.4Townsville Families SpeakOut, 2007 by Steph Vajda4.5Have Your Say! Day, False Creek North, Vancouver,with Yollana Shore 315371932007 by Christine Wenman with Nancy Hofer andWendy Sarkissian 1115Designing and Managing a SpeakOut 1316Interactive Activities 1617SpeakOuts for Children 1838Vote with Your Hands 207

SpeakOutPart 3 Community Workshops 2139215Designing and Managing a Workshop Part 4 Staffing, Facilitation, Analysis and Evaluation 23710Staffing, Facilitation and Recording 23911Analysis of Materials Generated by a SpeakOut or a Workshop 261Part 5 Other Considerations and Evaluation 27312Other Considerations 27513Evaluation 299Glossary 305Appendix A: A Quick-and-Easy Checklist 315Appendix B: Footscray SpeakOut Stall Prompts and Instructions 321Notes 335References 341About the Authors 365Index 369VI

List of .2.14.2.24.2.34.2.44.2.54.3.1SpeakOut layout before and after setup, with stalls poorlydifferentiated, 2003Photo: Wendy Sarkissian A SpeakOut as part of a larger community engagement processIllustration: Andrea Cook and Wiwik Bunjamin-Mau Formal SpeakOut graphics, Western Australia, 2003Photo: Wendy Sarkissian Informal, student-designed SpeakOut graphics, Vancouver, 2007Photo: Adam Cooper The Bonnyrigg site, 2004Photo: Wendy Sarkissian Interior view of the SpeakOutPhoto: Wendy Sarkissian Egyptian-born interpreter Tawfik El Gazzar with anArab-speaking participantPhoto: Wendy Sarkissian The ‘Vote with Your Hands’ StallPhoto: Wendy Sarkissian Display of ‘Week with a Camera’ collagesPhoto: Wendy Sarkissian What residents want in BonnyriggPhoto: Wendy Sarkissian Festival design layout at the Smith-Beretania ParkSource: Hawai‘i Arts Alliance ‘Passport’ for each participant to collect stampsSource: Hawai‘i Arts Alliance Welcome signs also presented in ChineseSource: Hawai‘i Arts Alliance ‘Better business environment’ exercise boardSource: Hawai‘i Arts Alliance ‘Vote with Your Hands’ themesSource: Hawai‘i Arts Alliance Map of Thunder BaySource: City of Thunder Bay 12242626324142434547606162636872

5.34.5.45.15.25.35.45.55.65.75.8VIIIDrop-in venue layoutSource: City of Thunder Bay Drumming session by Aboriginal women drummersSource: City of Thunder Bay Marquees before and after the setupSource: Plan C The SpeakOut flyerSource: Townsville City Council Site layout planning for the SpeakOutSource: Plan C Sandbox modelling was a great success with all agesSource: Plan C Site map of False Creek NorthSource: City of Vancouver Hand-crafted displayPhoto: Adam Cooper Renée welcomes youth and their parentsPhoto: Adam Cooper The SpeakOut posterPhoto: Wendy Sarkissian The outer and inner circuitDrawing: Wiwik Bunjamin-Mau (re)Visioning Footscray Speakout, Melbourne, 2004Drawing: Andrea Cook and Wiwik Bunjamin-Mau Drawing of a SpeakOut Marquee where voting was to occurDrawing: Wendy Sarkissian An accessible reception stallPhoto: Wendy Sarkissian Welcoming smiles and pre-dotted blank nametag labelsfor a workshopPhoto: Wendy Sarkissian A box of essential materialsPhoto: Wendy Sarkissian A simple issue stall layout where voting will occurPhoto: Wendy Sarkissian SpeakOut stalls offering some privacy, Redfern, 1998Photo: Wendy Sarkissian 76799698100104113116120122132134135138147151155155

List of .126.136.14The basics of a SpeakOut stallDrawing: Wendy Sarkissian and Wiwik Bunjamin-Mau A huge amount of recording at the safety stall, Eagleby, 2000Photo: Wendy Sarkissian Interactive activities at a SpeakOut stallDrawing: Wendy Sarkissian and Wiwik Bunjamin-Mau Fun graph, Footscray, Melbourne, 2004Photo: Wendy Sarkissian Skills audit, Braybrook, Melbourne, 2005Photo: Andrea Cook Drawing by Bella, age 9Photo: Andrea Cook Display of children’s ‘Week with a Camera’ collages,Port Kennedy, Western Australia, 2003Photo: Wendy Sarkissian Density block modelling, Bonnyrigg, Sydney, 2005Photo: Wendy Sarkissian Housing survey graphPhoto: Noel MauSource: Hawai‘i Arts Alliance Marking where I live, Footscray, Melbourne, 2005Photo: Wendy Sarkissian An annotated map of recreation issues, Cylinder Beach,Queensland, 2003Photo: Wendy Sarkissian Summary of community mapping advice, Emerald,Melbourne, 2007Image: Tahnuma Wahab Roaming maps, Footscray, Melbourne, 2004Photo: Wendy Sarkissian Why I leave my community? Bonnyrigg, Sydney, 2005Photo: Wendy Sarkissian Preparing for sandbox exercise and the actual exercise,Braybrook, Melbourne, 2005Photo: Wendy Sarkissian When did you arrive to live in Bonnyrigg? 2005Photo: Wendy Sarkissian 156157161162163165166168169171172172174175177179IX