C O Rp O Ra Te Rating Workplaces E Q U Ality
CorporateEqualityIndex 2021RatingWorkplaceson Lesbian,Gay, Bisexual,Transgenderand QueerEqualityNE
CEI 2021Corporate Equality Index 2021 by the Human Rights Campaign Foundation. The Human Rights Campaign Foundationowns all right, title and interest in and to this publication and all derivative works thereof. Permissionfor reproduction and redistribution is granted if the publication is (1) reproduced in its entiretyand (2) distributed free of charge. The Human Rights Campaign name and the Equality logo aretrademarks of the Human Rights Campaign. The Human Rights Campaign Foundation and designincorporating the Equality logo are trademarks of the Human Rights Campaign Foundation.ISBN-13 978-1-934765-58-6C O R P O R AT E E Q U A L I T Y I N D E X 2 0 2 1
CEI 2021Table of ContentsCorporateEqualityIndex 2021NEWS2Message from the HRC Foundation President3EXECUTIVE SUMMARY5Key Findings7Equality at the Fortune-Ranked Companies8Accelerating Global Equality10Spotlight: HRC’s Equidad Programs13FINDINGS14Criteria 1: Workforce Protections16Criteria 2: Inclusive Benefits17Continued Need for Partner Benefits18Understanding Transgender-Inclusive Healthcare Coverage191RatingWorkplaceson Lesbian,Gay, Bisexual,Transgenderand QueerEqualityCriteria 3: Supporting an Inclusive Culture & Corporate Social Responsibility19Internal Education and Training Best Practices20LGBTQ Employee Resource Group or Diversity Council22Outreach or Engagement with the LGBTQ Community24Corporate Social Responsibility25Spotlight: Equality in the Public Square28RATING SYSTEM AND METHODOLOGY30Scoring Criteria32BEST PLACES TO WORK FOR LGBTQ EQUALITY 202138APPENDIX A: EMPLOYER RATINGS71ACKNOWLEDGEMENTS72HRC’s Business Advisory Council73About the Workplace Equality ProgramC O R P O R AT E E Q U A L I T Y I N D E X 2 0 2 1
CEI 2021Corporate Equality IndexMessage from theHRC Foundation PresidentOVER ITS 19-YEAR HISTORY, THE HUMAN RIGHTS CAMPAIGN’SCorporate Equality Index (CEI) has been the driving force for the adoption ofequitable workplace policies, practices and benefits for lesbian, gay, bisexual,transgender and queer (LGBTQ) people in the United States and beyond.Our participating companies know that building an LGBTQ-inclusive workplaceis not just the right thing to do — it is also the best business decision — allowingcompanies to attract, retain and engage top talent. And their commitmentto building inclusion has only strengthened over the past year, with arecord-breaking number of corporations achieving top marks. Many of thesecompanies have also continued their crucial support of legislation such as theEquality Act that would protect and empower their LGBTQ employees andcustomers across all areas of life. In the face of grave and unprecedentedchallenges over the past year, the businesses featured in the CEI made LGBTQequality a priority.From the previouslyunimaginable impactof the COVID-19pandemic, to a longoverdue reckoningwith racial injustice,2020 was truly ayear like none other.Business leadersacross the countrywere called upon toface these challengeshead on.From the previously unimaginable impact of the COVID-19 pandemic, to a longoverdue reckoning with racial injustice, 2020 was truly a year like none other.Business leaders across the country were called upon to face these challengeshead on. Companies that have long invested in diversity & inclusion efforts wereforced to take stock of their progress; and, like most institutions, many foundopportunity to deepen their commitment to advance equity for all.New and necessary efforts are underway in recruiting, professionaldevelopment, training and community engagement to advance equity foremployees of color, particularly those who are Black and Latinx, across theFortune 500 and beyond. Alongside these efforts, companies are bringinggreater recognition to the challenges of those living at the intersections ofmultiple marginalized identities. These are important steps, but they are onlythe beginning.As we recognize the progress that has been made, two key questions forbusiness leaders are: what will you do to define or better define the values ofyour businesses and what will you do to advance the lived experience of justiceand equity for workers of marginalized identities in the coming year and beyond?In other words, diversity and inclusion policies and practices advanced throughtools like the CEI are critical, but meaningful change requires more. It requiresbreathing life into these policies and practices in real and tangible ways.At the Human Rights Campaign, we stand ready to support you in addressingthese questions and more. Together, we will continue to advance inclusion,equity and belonging for everyone.Alphonso DavidPresidentHuman Rights Campaign Foundation2C O R P O R AT E E Q U A L I T Y I N D E X 2 0 2 1
CEI 2021Corporate Equality IndexExecutiveSummary3C O R P O R AT E E Q U A L I T Y I N D E X 2 0 2 1
CEI 2021Executive SummaryCorporate EqualityIndex 2O21IN THIS 19TH EDITION OF THE HUMAN RIGHTSCampaign Foundation’s Corporate Equality Index, a recordbreaking 767 businesses met all the criteria to earna 100 percent rating and the designation of being a“Best Place to Work for LGBTQ Equality.” Top-ratedCEI employers come from nearly every industry and regionof the United States. To earn top ratings, employers tookconcrete steps to establish and implement comprehensivepolicies, benefits and practices that ensure greater equityfor LGBTQ workers and their families. The CEI rating criteriahave four key pillars: Nondiscrimination policies acrossbusiness entities; Equitable benefits for LGBTQworkers and their families; Supporting an inclusive culture; and, Corporate social responsibility.Since 2002, the Human Rights Campaign Foundation haspublished the CEI report based largely on the annual CEIsurvey administered to hundreds of major global employers.The first Index in 2002 had just 13 top-rated companies.Companies rated in the CEI include Fortune magazine’s500 largest publicly traded businesses (Fortune 500),American Lawyer magazine’s top 200 revenue-grossinglaw firms (AmLaw 200) and hundreds of publicly andprivately held mid- to large-sized businesses.The CEI helps guide the wide-scale adoption of LGBTQspecific practices and language within existing businessstructures. For example, where businesses enumeratefederally protected categories of workers in their nondiscrimination policies (e.g. based on race, religion, disability,etc.), the HRC Foundation evaluates them on the inclusionof “sexual orientation” and “gender identity” protections.In terms of benefits, the HRC Foundation evaluatesemployers on the provision of health insurance coveragefor same- and different-sex spouses and partners. Inaddition, the HRC Foundation assesses the availability ofroutine, chronic care and transition-related medical coverage for transgender employees and dependents. Wheremajor businesses regularly provide education, trainingand accountability measures on diversity and inclusionin the workplace, the HRC Foundation seeks to ensurethese systems include the LGBTQ workforce. Lastly, majorbusinesses have a range of engagement programs fortheir target markets and the communities in which theyoperate such as advertising, public policy engagement,supplier diversity, philanthropy, and sponsorship. We seek4C O R P O R AT E E Q U A L I T Y I N D E X 2 0 2 1the inclusion of the LGBTQ community in these externalengagement efforts.By using the CEI criteria as a guide, businesses can helpensure that their existing policy and benefits infrastructureis inclusive of LGBTQ workers and their families, resultingin greater recruitment and retention of a talented, diverseworkforce. The CEI serves as a roadmap to LGBTQ inclusive policies and practices, but it cannot provide a holisticassessment of the unique workplace cultures and individual experiences that characterize different employers.A CEI rating is one key evaluation metric among others inassessing the LGBTQ inclusiveness of any employer orprovider of goods or services.In addition to the ongoing commitment the many priorparticipants, the 2021 CEI shows significant growth inthe number of newly participating businesses. This year’sreport contains over 80 new businesses from over 20industries that opted into the survey.The following report is reflective of verified data submittedto the HRC Foundation as well as independent researchon non-responding businesses. Wherever credit can beverified, all ranked businesses will receive it, irrespective oftheir participation in the CEI survey.To date, the HRC Foundation has worked withthousands of businesses to promote workplaceequality for LGBTQ workers. The 767 top-ratedCEI employers:Haveoperationsin all 50 STATES,employing over13 MILLION workersEmploy over13 MILLIONworkersglobally
CEI 2021Executive SummaryKey FindingsUnwavering Commitment:Record Number of Top Scoring Companies767BusinessesEarning theDistinction of:Despite the COVID-19 global health pandemic and its corresponding economic pressures, arecord-breaking 767 businesses earned 100 percent on the 2021 CEI and the designationof being one of the “Best Places to Work for LGBTQ Equality.”This year’s CEI reflects growth across every measurement category, from the adoptionof inclusive nondiscrimination policies to equitable benefits to efforts to engage theLGBTQ community.Transgender Inclusion in the Workplace: Accelerating ProgressThe most considerable progress measured over the 19 year history of the CEI andcontinuing in 2021 has been the wide-scale adoption of transgender-inclusive initiativesacross businesses.A full 94 percent of the Fortune 500 – including both companies that participate in theCEI survey and those that do not — have gender identity protections enumerated in theirnondiscrimination policies (up from 3 percent in 2002) and 99 percent of the entire CEIuniverse of businesses offer explicit gender identity nondiscrimination protections(up from 5 percent in 2002).Driving a sea change in the adoption of nondiscrimination policiesincluding “gender identity”n Fortune 500n All CEI Participants1000n No Protections95%94%99.7%80060040020003%5%20025C O R P O R AT E E Q U A L I T Y I N D E X 2 0 2 10.3%2021
CEI 2021Executive Summary71 percent of the Fortune 500 and over 91 percent of all CEI-ratedbusinesses offer transgender-inclusive health insurance coverage, up from0 in 2002 and 22 times as many businesses as twelve years ago. 97 newemployers offer this coverage according to the 2021 report.22xThe number ofCEI participatingcompanieswho offer transgender-inclusivehealth insurancecoverage, hasincreased 22times since 2009n Companies with transgender inclusive health benefits 2009n Companies with transgender inclusive health benefits 2021Over six hundred and twenty major businesses have adoptedgender transition guidelines to establish best practices intransgender inclusion for managers and 0216C O R P O R AT E E Q U A L I T Y I N D E X 2 0 2 1
CEI 2021Executive SummaryEquality at the Fortune-Ranked Companies233 OF THE FORTUNE 500-RANKED BUSINESSESachieved a 100 percent rating (compared to 214 last year),with 14 of the top 20 Fortune-ranked businessesat this top score. 96 percent of the Fortune 500 include“sexual orientation” in their nondiscrimination policies and94 percent include “gender identity.” Over two-thirds ofFortune 500 companies offer transgender-inclusive healthcare benefits.A record 366 of Fortune 500 businesses have officialCEI ratings based on submitted surveys (as compared to359 last year), with an average rating of 76 compared toan average of 71 last year. The Fortune 1000 list of thelargest publicly traded companies was invited to take partin the Corporate Equality Index survey for the tenth year ina row.All Fortune 500Businesses’Commitmentto LGBTQEmployeesSexual Orientation in U.S. Nondiscrimination PolicyGender Identity in U.S. Nondiscrimination PolicyDomestic Partner BenefitsTransgender-Inclusive BenefitsOrganizational LGBTQ CompetencyPublic Commitment to the LGBTQ CommunityAverage 2021 CEI Score14 of the Top 20Fortune-RankedCompaniesReceived 100%Ratings796%94%57%71%71%70%76%Fortune 500Participants100%100%75%93%92%92%92%Fortune 500Non-Responders81%73%0%0%0%0%26%Fortune10002O21 CEI ScoreWalmart Inc.1100Exxon Mobil Corp.285Apple Inc.3100Berkshire Hathaway420Amazon.com Inc.5100UnitedHealth Group Inc.6100McKesson Corp.7100CVS Health Corp.890AT&T Inc.9100AmerisourceBergen Corp.10100Chevron Corp.11100Ford Motor Co.1280General Motors Co.1390Costco Wholesale Corp.1460Google Inc.15100Cardinal Health Inc.16100Walgreen Co.17100JPMorgan Chase & Co.18100Verizon Communications Inc.19100The Kroger Co.20100C O R P O R AT E E Q U A L I T Y I N D E X 2 0 2 1
CEI 2021Accelerating Global EqualityAccelerating Global EqualityThe businesscase forequality knowsno bordersOVER THE NEARLY 20 YEAR HISTORY OF THE CORPORATE EQUALITY INDEX, ONEthing is patently clear: equality is good business. Being an LGBTQ-inclusive1 employer isgood for recruitment, retention, engagement and - ultimately - the bottom line. What beganas largely U.S. and European efforts to create LGBTQ-inclusive workplaces is now a muchlarger conversation among international stakeholders. In a global marketplace, equalityknows no borders.Working hand-in-hand with businesses, HRC elevated the case that inclusion efforts couldnot stop at any one border. Employee mobility alone necessitates that LGBTQ employeeshave confidence that they are valued and protected members of the workforce whereverthey are assigned. As multinational companies adopted inclusive policies and practices in theU.S. and elsewhere, HRC encouraged them to consider how this impacted the workforce incountries less friendly - both in terms of the law and the culture - to LGBTQ people. In 2016,the Corporate Equality Index criteria were expanded to require that companies with globaloperations extend their nondiscrimination policies across all their operations. This changehelped drive wider adoption of nondiscrimination policies that include sexual orientation andgender identity protections. In 2016, 54% of CEI-rated companies had global operations and95 percent of those extended their LGBTQ-inclusive nondiscrimination policies globally. Withthe 2021 CEI, 57 percent of rated companies have global operations and 99 percent extendthose protections globally.And the progress does not stop with nondiscrimination policies. Companies continue todouble down on their global LGBTQ inclusion efforts through the expansion of equitablebenefits and inclusive practices. Globally, companies are adopting critical benefits such asdomestic partner recognition and transgender-inclusive healthcare benefits and deepeningemployee engagement efforts such as the expansion of employee resource groups forLGBTQ workers and their allies. While the CEI criteria do not currently assess these efforts,the CEI survey does collect information on global efforts to provide domestic partner benefitsand transgender-inclusive benefits, support for global chapters of employee resource groups,and whether companies engage externally with LGBTQ communities outside the U.S.Across all categories, a majority of companies report extending these benefits and inclusivepractices beyond U.S. borders.1At HRC we use the acronym “LGBTQ” for the greater lesbian, gay, bisexual, transgender and queer communities. We recognize this acronym is U.S.-centric and that communities around the world recognize differentidentities and acronyms. When working in different communities, we adjust our language to reflect local customs (i.e., our Mexico- and Chile-based workplace inclusion programs use LGBT rather than LGBTQ).8C O R P O R AT E E Q U A L I T Y I N D E X 2 0 2 1
CEI 2021Accelerating Global EqualityInclusive Nondiscrimination PoliciesGlobal companies that extend their nondiscrimination protections for both Sexual Orientation and Gender Identityacross their entire operations:n All Countriesn Some Countries99%1%n US OnlyDomestic Partner BenefitsOf companies that offer domestic partner benefits, the benefits are extended globally:44%47%9%Transgender-Inclusive BenefitsOf companies that offer transgender-inclusive benefits, the benefits are extended globally:26%42%32%Employee Resource GroupsOf companies with an ERG, the ERG program is available globally:46%33%23%Public Commitment to the LGBTQ CommunityCompanies report engaging with the LGBTQ community outside of the U.S. through efforts such as marketing,advertising, recruitment efforts, philanthropic contributions, LGBTQ supplier diversity and public policy weigh-in:37%30%25%9C O R P O R AT E E Q U A L I T Y I N D E X 2 0 2 150%32%75%
CEI 2021Accelerating Global EqualitySpotlight: HRC’s Equidad ProgramsTHANKS TO HRC’S WORK WITH COMPA-nies in the U.S., hundreds of thousands ofLGBTQ workers and their families benefitfrom inclusive workplace policies, practicesand benefits. Following the unprecedentedsuccess of the CEI, with many U.S.-basedmultinationals eager to replicate practices across their global footprint, the HRCFoundation saw an opportunity to expandits work with the business community inthe Americas.With the CEI as a blueprint, HRCestablished a formal program aimed togrow LGBTQ-inclusive practices andpolicies across workplaces in Mexico. Afteryears of working with corporate partners,civil society organizations and otherstakeholders, including embassies and theAmerican Chamber of Commerce, the HRCFoundation partnered with ADIL (Alianzapor la Diversidad e Inclusión Laboral) toofficially launch the HRC Equidad MX:Global Workplace Equality Programin 2016. Since its inception, the pioneeringprogram — modeled after HRC’s CEI — hasexperienced substantial growth in promotingLGBT-inclusive workplaces throughoutthe country.The groundbreaking success of HRCEquidad MX is reflected in the increasingnumber of companies participating in thesurvey and achieving top ratings for LGBTQworkplace equality — for 2021, morethan 200 employers earned top ratings10C O R P O R AT E E Q U A L I T Y I N D E X 2 0 2 1and the HRC Foundation’s designation of“Best Places to Work for LGBT Equality”or “Mejores Lugares para Trabajar LGBT”in the 2021 HRC Equidad MX report. Thisrepresents a robust 77 percent increase intop-rated employers over the prior year andan incredible 562 percent increasesince the program’s inaugural report in 2018.Next, the HRC Foundation expanded itsLGBTQ workplace inclusion efforts to SouthAmerica by partnering with FundaciónIguales, Chile’s largest LGBTQ advocacygroup, to promote LGBT inclusive policiesand protections among Chilean businessesand corporations through HRC EquidadCL. Launched in 2018, the Chilean-basedprogram assessed more than 30 companiesin its inaugural 2019 report and 15 of themreceived the HRC Foundation’s designationof “Mejores Lugares para Trabajar LGBT.”For the latest report in 2020 the programgrew by 103 percent, rating a total of 63companies with 20 earning top marks. The2021 Equidad CL report will be releasedlater this year.Through the CEI, Equidad MX and EquidadCL programs, the HRC Foundation hasestablished guidelines to implementLGBTQ-inclusive policies, best practices andbenefits across national and internationalcorporations, impacting more than 39 millionemployees worldwide. Learn more at hrc.im/GlobalWorkplacePrograms.
CEI 2021Spotlight: HRC’s Equidad ProgramsTriple WinnersThe following 12companies have thedistinction of earning topscores on all three ofHRC’s Corporate Equalitymeasures: the CorporateEquality Index, EquidadMX and Equidad CL:AccentureBASFBoston ConsultingGroupDeloitteIBMJPMorgan Chase & Co.McKinsey & Co.P&GSAPSodexoUberWalmart11Double Winners –Recognizing GrowingParticipation in MexicoIn addition to the triplewinners, the following68 companies earnedtop marks on both theCorporate
CEI 2021 7 CORPORATE EQUALITY INDEX 2021 Executive Summary Fortune1000 2O21 CEI Score Walmart Inc. 1 100 Exxon Mobil Corp. 2 85 Apple Inc. 3 100 Berkshire Hathaway 4 20 Amazon.com Inc. 5 100 UnitedHealth Group Inc. 6 100 McKesson Corp. 7 100 CVS Health Corp. 8 90 AT&T Inc. 9 100 AmerisourceBergen Corp. 10 100
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