AUTOMOTIVE MAINTENANCE TECHNICIAN
AUTOMOTIVE ollege31-404-3 Technical Diploma2014Program ReviewandImprovement Plan
CONTENTSCatalog Page . 1Review Team Membership . 3Self-Study Reports . 7Perkins Data Review . 35Program Improvement Plan . 47
Page 1
Page 2
TEAM MEMBERSHIPPage 3
ACADEMIC PROGRAM REVIEW PROFILEProgram Number & Name31-404-3 Automotive Maintenance TechnicianProgram Academic DeanTitle/LocationRandy DeliDivisional Dean, Trade & Technical – Rice LakeTeam Lead(s)Title/LocationTodd AsanovichAutomotive Maintenance Instructor - SuperiorJeff WahlAutomotive Maintenance Instructor – Rice LakeTeam MembersTitle/LocationTerry GlanvilleAutomotive Maintenance Instructor - SuperiorScott BartleySuperior Advisory CommitteeJim BeautoSuperior Advisory CommitteeRicky BenedicktSuperior Advisory CommitteeJim BianchiSuperior Advisory CommitteeMike CollinsSuperior Advisory CommitteeJoseph HallSuperior Advisory CommitteeJeff QuinonesSuperior Advisory CommitteeRick WaltherAutomotive Maintenance Instructor – Rice LakeBrad GraberRice Lake Advisory CommitteeReid MaglerRice Lake Advisory CommitteeMike MeyerRice Lake Advisory CommitteePete NelsonRice Lake Advisory CommitteeSimon TegenRice Lake Advisory CommitteeAndy WiniarczykRice Lake Advisory CommitteeProgram Information:Capacity (new students admitted/year):20Number of Faculty:FT:4PT:1 TAStatewide Curriculum:Yes?No? NATEF CurriculumNumber of Technical Studies Courses in each of the following delivery modes:(there may be duplication for courses offered in multiple modes)Classroom:1 Lab - 13Online:0ITV/IP:0In Person/Web Blended:0Program Accredited by:Date of Last AccreditationDate of Next AccreditationIs a visit required? If so, when is the next visit?Program Licensed by:Date of Last Licensing:Date of Next Licensing:Is a visit required? If so, when is the next visit?Please list other program memberships:Association for Career and Technical EducationHigher Learning Commission: Member of NorthCentral Association of CollegesNATEF4/20114/2016Spring 2016WTCS/NATEF/ASENoNAPage 5
Wisconsin Association for Career and TechnicalEducatorsNote: The accreditation, licensing, and membership information listed above will be listed in the annualWITC Fact Book.Page 6
SELF STUDY REPORTPage 7
Page 9
Page 10
Page 11
Page 12
Page 13
Page 14
Page 15
Page 16
Page 17
Page 18
Page 19
Page 20
Page 21
Page 22
Page 23
Page 24
Page 25
Page 26
Page 27
Page 28
Page 29
Page 30
Page 31
Page 32
Page 33
Page 34
WITC QRP AND PERKINS DATA REVIEWPage 35
QRP SCORECARD31-404-3 – Automotive Maintenance Technician2013WTCS State IndicatorC200 Course CompletionC400 Special Populations Course CompletionC600 Minority Course CompletionF200 Second Year RetentionF651 One Year GraduationF851 Second Year GraduationI300 Job Placement - All EmploymentI600 Job Placement - Related EmploymentJ500 Non-Traditional GenderJ650 NTO GraduationWTCS State IndicatorC200 Course CompletionC400 Special Populations Course CompletionC600 Minority Course CompletionF200 Second Year RetentionF651 One Year GraduationF851 Second Year GraduationI300 Job Placement – All EmploymentI600 Job Placement Related EmploymentJ500 Non-Traditional GenderJ650 NTO GraduationTotal InCohort6159230353019196122Total NA40.79%71.82%13.13%NANA20122011TotalTotal 9.19%54414100.00%422877.78%372500.00%361Additional indicator added in e %67.57%2.78%100.00%76.47%3.13%7.69%
PERKINS SCORECARD31-404-3 Automotive Maintenance TechnicianTotal NFAUPL (Benchmark)1P1Total N1P2Total NTotal N55.003P12P1 3P111.28Total .654 Year Average82.2278.9573.53TerminologyFAUPL or NPL or PLTotal N1P11P22P13P12P1 3P14P1DefinitionPercentage benchmark the program must meet or exceed.The number of students in the cohort of the specified year listed.Program technical course completion percentage.Program general studies course completion percentage.Program degree attainment percentage.Program retention/transfer percentage.Degree attainment retention percentage.Job placement percentage reported at six-month graduate survey.Page 3990.4186.87
WTCS QRP SCORECARD ANALYSIS WORKSHEETProgram:Automotive Maintenance Technician 31-404-3Target AnalysisIndicatorActualThresholdTargetF200Second YearRetentionI300JobPlacement st Practice or Innovation – Describe and include how this has contributed to your highactual results for this indicator.Retention has been good because of the following factors. Students are employable within3 semesters, they graduate from a NATEF certified program and receive instruction fromqualified, experienced instructors.Course completion is good based on the C200 indicator and the graduation rate.Threshold AnalysisIndicatorActualThresholdTargetF651One tential Action – Describe what action(s) could possibly be taken to improve thisindicator and why it might work.The program is at 0% because it is a 3 semester program and the state recognizes only 1and 2 year programs.The following steps could be taken to attempt to gather more follow up information ongraduates (1) a member of Student Services could address graduates to emphasis theimportance of returning the graduate survey. (2) Remind students to update their contactinformation with the school once they move. (3) Explore using text messaging to remindstudents to watch for and to return the graduate survey. (4) Tie some type of reward toreturning the survey.Currently exceeding expectation, but could look at ways to ensure students completegeneral studies courses. This could be done by core instructors emphasizing theimportance of general studies courses to future success in the workplace and in life. Also,implementing a bridge component for general studies courses or establishing a line ofcommunication between program instructors, general studies instructors, and the studentmight make students more accountable.Page 41
WTCS PERKINS SCORECARD ANALYSIS WORKSHEETProgram:Automotive Maintenance Technician 31-404-3IndicatorActualBenchmark1P1Technical CourseCompletion88.3382.221P2Academic(General 28Not met(X)What practices might be causing this performance and what potential actions could betaken to improve this score?Students like the 3 semester format which is focused on core courses. They also like that theprogram is NATEF certified, therefore nationally recognized and that instructors maintainand add to their certifications. Most students in the program are hands-on, tactile learners.x1P2 is below benchmark. Solutions may include: (1) Core instructors emphasizingimportance of general studies courses and possibly adding a bridge component wheregeneral studies instructors work in the classroom with core instructors on specific courses.(2) More defined communication between core instructors, general studies instructors andthe student.2P1 exceeds the benchmark. Students like that they are employable after three semesterswhich is due to the emphasis on core courses. The program’s NATEF certification as well asinstruction by qualified instructors improves retention and leads to high completion rate.xMost students complete within 3 semesters. There would be a limited number of studentsleaving and returning to complete at a later time.Page 42
2P1 3P166.7875.58xThis is a good indicator that students are completing in 3 semesters. Students are employablewithin 3 semesters, graduate from a NATEF certified program and receive instruction fromqualified, experienced instructors.4P1 Placement(6-month survey)86.8790.41xGraduate survey may be skewed due to a number of factors. Instructors need to look for waysto emphasis to graduates the importance of returning the survey. Having a member ofstudent services talk to graduates, near their graduation date, to explain the use andimportance of the survey may help. Also, reminding graduates to update their contactinformation after a move. Explore the use of text messaging as a reminder that the survey is inthe mail. Or, possibly providing a give-away as a reward for returning the survey.Page 43
FUTURE TRENDS AND EXTERNAL FACTORSProgramAutomotive Maintenance Technician 31-404-3Future Trends Alternative fuel technology/ hybrid Diagnostic Methods/Tools Diesel Direct Fuel Injection/ Emissions Employment TrendsLocal Local employers are looking for lifelong learners who are able to adapt to new technologies.Employment opportunities for auto technicians will occur due to retirements. StateEmployment availability will be greater in populated areas and in a demographic that cansupport more jobs and higher pay. External Factors Government Standards Safety Regulations Emission Testing/Requirements Buying used or repairing vehicles versus replacing with new vehicle due to economy. Page 45
IMPROVEMENT PLANPage 47
ACADEMIC PROGRAM IMPROVEMENT PLANPROGRAM: Automotive Maintenance Technician 31-404-3Defined Outcome:Increase enrollments for the programQRPIndicator #PerkinsIndicator #ResponsibilityTimelineResourcesAction Plan/Action Items:Raise enrollment caps for the Superior CampusInstructorsFall 2015 andongoingInternal andexternal resourcesPromote the program as one program at 2 locations so students have an option whereattending.InstructorsSummer 2014InternalUpdate webpages to reflect new tool lists and standardize these for both locations.Marketing peopleand also AutomotiveInstructorsOngoingConnect with area HS instructors and counselors to promote program.Work with Campus marketing person to develop a flyer to be placed in the high school tomake it readily available for students if interested in the Automotive Program.Promote the Automotive Program by actively being involved in Campus expos and alsocareer events on Campus. As availability allows, at off campus events too.Incorporate a strategic marketing program between the Superior and Rice Lake campus.(Facebook page, YouTube videos, etc)Page 49
Increase enrollment by promoting transferability from other colleges to WITC and evaluatingthese students on a timely basis and slotting them into the current automotive program.Counselors,Instructors andDeansAugust 2015Keep track of the amount of students through counselors wanting to transfer to theAutomotive Program but did not get into the program for reasons unknown.Counselors,Instructors andDeansSpring Semesterinto Fall 2015Work with students transferring in from other colleges to place them in Auto Maintenanceprogram.Work with the college Counselors and Student Service staff to identify and capture studentswho could be successful in the program, despite of failing the entrance exam. (Form taskforce to include Dean of Students, Divisional Dean, Counselors and the AutomotiveInstructors) Establish an acceptable benchmark for students entering a program. Thenassist these students with a mentor to help success rates.Page 50OngoingDean of Students,Counselors,Instructors andDeansFebruary, 2015Internal
Update: (A mid-year and year-end update will be required each year during implementation.)June 2015:Raised the enrollments for both Superior and Rice Lake. Rice Lake added an additional 2 slots for students and we will be hiring a teacher’s assistant becauseof increased enrollment. Several high school contacts were made throughout the year within the Tech Ed department. No flyer was made because collegewide marketing stratagies have changed. A local flyer was developed for all the trade programs at the Rice Lake campus and promoted as a group to highschools. Both programs are promoted as one especially through credit transferability and scheduling. We also have developed a standard tool list which islocated on the webpage and we are moving forward with functional abilities to meet ADA standards for the program and these will also be located on theweb. Much progress has moved forward for any student who has not met the entrance exam scores for them to be admitted into the program in addressingwhat needs to take place for their remedial education for them to be successful. There is a pilot program in IT which will standardize the process for openenrollment college-wide.February 2016:Instructors are trying to bridge the gap between students contacted and those which have applied to the program especially in the Superior area. Instructorswant to be able to have the names of students who have applied. This started last semester and a total of 3 students were admitted to the program whichwould have been overlooked. Marketing materials were ordered through the Trade administrative account so when presentations are delivered at area highschools they will now have a hat and a screwdriver with WITC’s name on it and the Automotive program name with the web page as well. Rice Lake’s willdelivered to them this week, and Superior already has their’s ready for students.June 2016:Progress has been made on developing the courses which students can take in the program when falling short of passing the Accuplacer Placement exam.Basically, once the students skills have been upgrade, students will be able to enroll in any of the first semester courses in the Automotive MaintenanceProgram. Implementation for the diploma level programs will be in fall of 2017.January 2017:Implemented for fall of 2017 is an open enrollment process for all technical diplomas. Students will be accepted into the program at college minimumrequirements. In addition, the program has undergone a significant program modification. The Rice Lake campus will offer a two year technical diploma,while the Superior campus will offer a one year program- a technical diploma embedded in the two year “parent” program. With this modification comes aname change or both programs. The program is now the Automotive Technician program, while the embedded technical diploma is the Automotive ServiceTechnician. In addition, there is a second embedded technical diploma, the Automotove Maintenance and Light Repair Technician. This is comprised of thefirst semester core classes . This will be promoted as a High School Academy, if we are successful- at the Superior Campus only.Page 51
ACADEMIC PROGRAM IMPROVEMENT PLANPROGRAM: Automotive Maintenance Technician 31-404-3Defined Outcome:Update all WITC collegewide/program documents tomeet NATEF standards for 2016 onsite visit at Superiorand Rice Lake.QRPIndicator #PerkinsIndicator #Action Plan/Action Items:Update performance standards for course competencies that meet new NATEFrequirements for re-certification.Changes would reflect certification change from Master Automobile Service Technology toAutomobile Service Technology standards as discussed and recommended by advisorycommittee members.Update catalog pages to include any revised program outcomes which may be as a result ofNATEF updates.Update and correct all course outcome summaries in accordance with NATEF updates andNATEF Performance Tasks.Page 52ResponsibilityTimelineResourcesInstructors and DeanApril 2016 butthis is ongoing inthe program.NATEF GUIDELINEDOCUMENTSummer 2015 wewill be meetingtwice to updatedocuments whichwill be needed bythe onsite ETLteam.
Update: (A mid-year and year-end update will be required each year during implementation.)June 2015:Standards have been updated in the program to meet NATEF requirements. The onsite third party accreditation will take place during the spring semester of2016. All NATEF documents have to be received six months prior to this onsite evaluation. If this standard is not met then we have to go through the fullaccreditation process just as if we had not received NATEF certification.February 2016:All documents were updated for the NATEF on-site evaluation and we will be doing these updates right up until we have the on-site evaluation as thingschange. Rice Lake’s on-site evaluation is scheduled for Tuesday March 1st with Superior’s scheduled for Tuesday April 5th. Documents will be forwarded toBecka to be added to this document once both locations have been through this on-site NATEF evaluation.June 2016:NATEF onsite evaluations have all been completed at both Superior and Rice Lake. Both sites have been accredited for another 5 years, with a self studyhaving to be done and submitted at the 2.5 year interval.January 2017:We anticipate there will need to be some minor tweaks to accommodate the changes in the program. We don’t believe it will jeopardize our NATEFaccreditation.Page 53
ACADEMIC PROGRAM IMPROVEMENT PLANPROGRAM: Automotive Maintenance Technician 31-404-3Defined Outcome:NATEF recommended facility improvement at Rice Lakeand Superior in accordance with NATEF self-study.QRPIndicator #PerkinsIndicator #ResponsibilityAction Plan/Action Items:The VP of Academics is working with an outside funding source to secure funding for abuilding project for several programs. Superior Auto being one of the programs included.Any expansion which would be implemented for Automotive, we would use the NATEFreport from the onsite visit as a guideline along with the college’s facility planning guidelineand plan for that campus.Any Rice Lake building improvements would go through the regular planning process foradditions and remodeling using the NATEF guidelines for lab standards.Page 54Instructors to meetwith VP and submitplans. DivisionalDean to reviewplans.TimelineResourcesCompleted Fall2014VP of Academicsand outsidefunding sourceFutureNATEF standards
Update: (A mid-year and year-end update will be required each year during implementation.)June 2015:External funding source is still being looked at for Superior. Rice Lake Automotive is in the plan for a major remodeling for 2016 along with CNC, Welding, andCollision.Feb 2016:Bids have currently been submitted for the trades area in Superior. Current student enrollment does not allow for any expansion to take place howeverremodeling is underway with bids being accepted. There will be a new location for the classroom/lecture in regard to Automotive. Both instructors were partof the design change for that area on the Superior Campus and provided input for this remodel project.Rice Lake’s project has been moved back one year but will be part of the 2nd phase of the remodel project. Improvements to tool storage has been addressedand a shared computer lab shared by the Automotine students and the CNC students along with new epoxy floors, lighting and paint for the Automotive areawill be completed.June 2016:The building project is underway and the Automotive Program will be relocating their classroom as part of the remodel. Instructors were part of the planningprocess for this decision.January 2017:Superior has a beautiful new classroom and will get this summer, through the planning process, new lockers in the shop as well as new paint and an update ofthe door and display area outside the door. Rice Lake’s project is underway and will be completed next summer.Page 55
ACADEMIC PROGRAM IMPROVEMENT PLANPROGRAM: Automotive Maintenance Technician 31-404-3Defined Outcome:Increase retention by 10 % and incorporate a bridgingcomponent for students who have low success rates ingeneral studies program coursework.QRPIndicator #PerkinsIndicator #ResponsibilityC200TimelineResourcesIP2Action Plan/Action Items:Automotive Instructors to promote the importance of General Studies within their programand apply the coursework to the program.Dean, Counselors,and InstructorsSpring 2016InternalIn order to help retention and ensure that students complete the General Studiesrequirement consider a bridge component if the budget is available to do so.AutomotiveInstructorsOngoingInternalUpdate: (A mid-year and year-end update will be required each year during implementation.)June 2015:No bridging component has been implemented as of yet, however, Career Pathways and Short-Term Technical Diplomas have been approved by both Superiorand Rice Lake advisory committees.February 2016:No change has taken place.June 2016 :No change in this action plan.January 2017:There will not be a bridge component added. However, through the program modification, Applied Info Resources has been added to the first semester. Thiswill significantly help the students both in their future employment as well as throughout their academic career.Page 57
Program: Automotive Maintenance Technician 31-404-3 Target Analysis Indicator Actual Threshold Target Best Practice or Innovation – Describe and include how this has contributed to your high actual results for this indicator. F200 Second Year Retention 83.33% 58.22% 100%
Diesel & Heavy Equipment Technician Diesel & Heavy Equipment Technician Assistant OTHER OPTIONS EARN A BACHELOR’S DEGREE BACHELOR'S DEGREE OPTIONS For more information and additional opportunities, visit mstc.edu/transfer. AUTOMOTIVE MAINTENANCE TECHNICIAN TECHNICAL DIPLOMA 27 CREDITS AUTOMOTIVE
Medical Laboratory Technician and Laboratory Phlebotomy Technician Textbook List p. 48 Medical Laboratory Technician and Laboratory Phlebotomy Technician Course . appropriate patient care are integrated into each area of the curriculum. . Phlebotomy Technician programs promise t
Aviation Maintenance Technician Handbook-General (FAA-H-8083-30A) are the Aviation Maintenance Technician Handbook-Airframe (FAA-H-8083-31 (as amended)), and the Aviation Maintenance Technician Handbook-Powerplant (FAA-H-8083-32 (as amended)). This handbook is available for download, in pdf format, from www.faa.gov.
3.1 General Outlook of the Automotive Industry in the World 7 3.2 Overview of the Automotive Industry in Turkey 10 3.3 Overview of the Automotive Industry in TR42 Region 12 4 Effects of COVID-19 Outbreak on the Automotive Industry 15 5 Trends Specific to the Automotive Industry 20 5.1 Special Trends in the Automotive Industry in the World 20
Automotive Pathway Automotive Services Fundamentals Course Number: IT11 Prerequisite: None Aligned Industry Credential: S/P2- Safety and Pollution Prevention and SP2- Mechanical and Pollution Prevention Description: This course introduces automotive safety, basic automotive terminology, system & component identification, knowledge and int
Hernando High School FL Automotive . Central Nine Career Center IN Automotive Elkhart Area Career Center IN Automotive . Kokomo Area Career Center IN Automotive North Lawrence Vo-Tech IN MLR Porter County Career Center IN Automotive Richmond High School IN Automotive Southeastern Career
Automotive Basics - Course Description "Automotive Basics includes knowledge of the basic automotive systems and the theory and principles of the components that make up each system and how to service these systems. Automotive Basics includes applicable safety and environmental rules and regulations. In Automotive Basics, students will gain
This Merchant list is subject to change from time to time. Merchant(s) who are terminated from the Instalment program after the published date might still be reflected in this list. HSBC Cardholder(s) are advised to confirm the availability of HSBC Card Instalment Plan with the merchant. Automotive Automotive Automotive
