Daly City, California 94014 Tel. (650) 756-4500 Five .

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FD 1098500 Westlake Avenue Daly City, California 94014Tel. (650) 756-4500 Fax (650) 755-4834 duggansserra.comFive generations of serving, since 1885Celebrations of Life and ReceptionsIn 1963, Bud and Madeline Duggan founded Duggan’s Serra Mortuary inDaly City to establish an ideal location with unlimited parking to serve families inSan Francisco, the Peninsula and throughout the Bay Area. Today, Bill, Dan, Mattand Joey Duggan are actively carrying on the family tradition of serving with kindnessand sincerity.The Duggan’s Serra Family is dedicated to providing you with qualityand compassionate service at the most reasonable cost. The Duggan familytakes great pride in the personal, family oriented service they and their staff of funeralprofessionals provide your family at a time of loss.We consider it a privilege to serve and assist you in honoring the life of yourloved one. We sincerely thank all the families who have placed their trust andconfidence in our family by making us the leading funeral directors serving ourentire community.“Always call Duggan’s Serra Family First.to Compare and Save”(650) 756-4500GENERAL PRICE LISTEffective September 21, 2020Subject to change without notice.In order to assist you with your arrangements, and in compliance with FederalTrade Commission requirements, Duggan’s Serra Mortuary has made GeneralPrice Lists available for your review. The goods and services shown below arethose we can provide to our customers. You may choose only the items you desire.However, any funeral arrangements you select will include a charge for our basicservices and overhead. If legal or other requirements mean you must buy anyitems you did not specifically ask for, we will explain the reason in writing onthe statement we provide describing the funeral goods and services you selected.Prior to drafting any contract for goods or services, the responsible party orthe decedent’s survivor who is handling the funeral arrangements is entitledto receive a copy of any preneed agreement, in the possession of the funeralestablishment that has been signed and paid for, in full or in part, by or on behalfof the decedent.Our staff is available to answer any questions you may have at any time.

Combined Value Service PackagesDuggan’s Serra Mortuary provides discounted service packages with purchase ofmerchandise from our funeral home. These packages represent a substantial savingsfrom the same goods and services if individually selected from our itemized list.These discounted packages are available ONLY to families who purchase a casketor cremation container from our family funeral home.PACKAGES A, B and C includea Duggan’s roasted turkey OR a sterling silver thumbprint necklace.A.TRADITIONAL FUNERAL SERVICE PACKAGESOne Day Visitation with second day main service or mass. 4,700.00Two Day Visitation with third day main service or mass. 5,200.00Three Day Visitation with fourth day main service or mass. 5,500.00* Saturday or Sunday Chapel or Church Services.Additional 400.00(No additional fee for Sunday Vigil or Sunday Visitation at Duggan’s Serra Chapelwith a Monday, or any weekday, Funeral Service.)* Vehicle and staff for evening vigil services at church.Additional 300.00Includes basic services outlined in this Price List. Additionally: Use of facilities,chapel & staff for visitation, evening and/or funeral services Assisting with newspaperobituary placement Hearse for transportation of casket Licensed and certifiedprofessional embalming, bathing, hair styling and cosmetology (Includes specialautopsy care if needed) Service - live streaming Delivery of floral pieces if neededto local church or cemetery Guest book, 50 - 200 memorial and acknowledgmentcards Internal and external crucifix or other symbol Hearse or vehicle and stafffor local removal (9AM-6PM)(After hours add 300.00; includes second attendant)* After Care Follow-Up packet from our Family Service staffB.LIMITED TRADITIONAL SERVICE PACKAGESame Day Services Monday thru Friday. 4,200.00Saturday or Sunday Services. 4,600.00Includes traditional services listed above with abbreviated visitation in themorning, church or parlor service immediately prior to disposition.DSM Limousine (7 passenger).Additional 350.004PM-8:30PM Evening Visitation Service.Additional 500.00B.-1 LIMITED GRAVESIDE SERVICE WITHOUT PREPARATIONWithout Embalming, Dressing or Viewing. 3,700.00C.DIRECT CREMATION OR UNATTENDED BURIAL PACKAGEWITH CELEBRATION OF LIFE MEMORIAL CEREMONYMonday thru Friday Services. 3,040.00Saturday or Sunday Services. 3,440.00Includes basic services outlined in this price list; use of chapel and facilities for memorialceremony or church service with Director (up to 3 hours). Includes Director, set up,service coordination, guest book, memorial cards and acknowledgement cards andassisting with newspaper obituary and online condolences for memorial service.With a Graveside Service or a second Memorial Service.Additional 590.00D.DIRECT CREMATION OR UNATTENDED BURIAL PACKAGE(NO SERVICES, NO CEREMONY OR OBITUARY)One brief (30 minute) family only I.D. viewing. 1,890.00Bathing, dressing or special autopsy care preparation are additionalWithout I.D. viewing. No preparation, chapel or service. 1,590.00Also includes: Vehicle and driver for local removal (9AM-6PM) Transporationto local crematory/cemetery at our convenience.* Additional 90.00 for assistance with each newspaper obituary and onlinecondolences (included in package “C”).* Additional 1,200 for funeral staff up to 3 hours to set-up, direct and coordinate theservice and closing details at event conclusion. Includes floral delivery vehicle anddriver. We also will provide easels if needed.* Additional 250 for guest book, 200 memorial cards, and 50 thank you cards.The Service Packages are designed as full-service plans. No deduction will be allowed for other items not used.Packages do not include merchandise, crematory/cemetery costs or cash accommodations.2

ITEMIZATION OF GOODS & SERVICESSERVICESI.Basic Services . 2,590.00This fee for our Basic Services and overhead will be added to the total cost ofthe funeral arrangements you select. (This fee is already included in our chargesfor direct cremations, immediate burials and forwarding or receiving remains.)Our fee for the services of funeral directors and staff includes, but is not limited to:Twenty four hour availability of staff response to initial request for service;arrangement conference with responsible party; arrangement and coordinationof funeral or memorial ceremony; scheduling appointments to meet withdoctor or medical examiner for legal signature; preparation, processing andfiling of necessary paperwork, including death certificates, state permits, socialsecurity forms, veteran benefit applications, clergy records and other requiredauthorization forms; recording of vital statistics; retention and care of remainsprior to commencement of ceremony/disposition; staff assistance prior to, duringand following the funeral, including consultation and coordination with otherparties involved in the funeral or final disposition of the deceased, includingcemeteries, crematories, clergy, transportation agencies and others.The funeral home has also incorporated into the above fee a basic facilitiescharge which is a proportional charge used to meet overhead expenses suchas: professional licensing, legal and accounting fees, OSHA and environmentalcompliance, insurance, building and utility expenses, parking lots and grounds,maintenance, taxes, equipment, furnishings, inventory, record keeping andclerical and administrative services.II.Embalming includes bathing & santitary care. 550.00Except in certain special cases, embalming is not required by law. Embalmingmay be necessary, however, if you select certain funeral arrangements, such asa funeral with viewing. If you do not want embalming, you usually have theright to choose an arrangement that does not require you to pay for it, such asdirect cremation or immediate burial. California Law requires that a body, ifnot embalmed, be refrigerated if final disposition is not accomplished within 24hours of death.III.Other Preparation of the BodyA.B.C.D.IV.Bathing/Sanitary Care. 150.00Dressing, Casketing, Hair Styling, CosmeticCare. 300.00Special Autopsy Care/Bathing & Sanitary Care. 450.00Special Care for Organ/Tissue Donation. 300.00 - 900.00(Receiving agency often reimburses this fee to family)Other Services of Funeral DirectorA. Assistance with newspaper obituary placement. 90.00B. International Shipping Handling. 300.00 - 700.00C. International Document Fee: Hand delivery to/from Sacramento,Secretary of State apostille. 450.00D. Domestic Shipping Handling. 100.00E. Funeral Director Assistance Off Premise.Per Hour 300.00F. Shipping of Cremated Remains. 125.003

SERVICES AND FACILITIESV.Use of Facilities/Staff for Visitation or Memorial ServiceA. Public/Private Visitation or Service at DSM (3 hours). 800.00B. Identification Viewing - Family Only (30 min,10 people). 300.00C. 30 Minute family preview or Family Dressing - 300.00Bathing, dressing or special autopsy care, preparation are additionalD. North Chapel reserved for overflow crowd. 300.00E. Chapel rental with guest registry, 200 prayer cards, cross or crucifixup to 3 hours. 1,250.00* Service attendant for up to 2 hours. 300.00VI.Use of Staff for Funeral or Graveside Service. 590.00A. Saturday or Sunday mass or memorial Service.Additional 400.00VII.Other Uses of Services and FacilitiesA. Reception Center. 500.00B. Reception Suite. 400.00C. Garden Suite. 400.00D. Outdoor Courtyard reservation.(does not include coffee service). 100.00E. Cleaning fee for all reception sites. 100.00SERVICES AND EQUIPMENTVIII.Other Uses of Equipment and StaffA. Use of equipment and staff at graveside service. 590.00B. Use of Funeral Ark at church or cemetery. 350.00C. Use of Funeral Ark (in DSM Chapel). 100.00D. Use of Funeral Ark at church and cemetery. 400.00IX.Transfer of Remains to Funeral HomeA.B.C.D.E.X.San Francisco/San Mateo Co.; normal business hours. 400.00After normal business hours (6pm - 9am).Additional 300.00Second attendant (if needed, per hour). 150.00Out of county transportation.From 250.00Sheltering or refrigeration (per day fee, after 5th day). 75.00Hearse (Within SF/SM Counties; 4 hours). 400.00A. Out of county additional.From 200.00B. VA National Cemetery, Dixon.Additional 500.00C. VA National Cemetery, San Joaquin Co.Additional 700.00XI.LimousineA. DSM limousine (7 passenger)(Within SF/SM Counties; 4 hours). 350.00B. Outside agency limousine(8-10 passengers; 4 hours maximum).From 450.00C. Additional hourly charge (per hour, over 4 hours). 90.00XII.Floral Delivery or Floral set up (Within SF/SM Counties). 150.00MERCHANDISE (subject to applicable sales tax)XIII.Casket Selection Range(A complete price list will be provided at the funeral home)A. Caskets (adult). 1,250.00 - 14,480.00B. Alternative Containers. 150.00 - 750.00C. Air Trays. 300.00 Combination Unit. 470.00XIV.Cremation Urns. 150.00 - 2,550.004

BASIC SERVICES AVAILABLEForwarding Remains to another Funeral Firm. 2,990.00This charge includes local removal of remains, transportation to airport,necessary services of staff. Forwarding of remains may require embalming,shipping container, transportation costs and consulate or shipping handling feeswhich are not included in this cost. This charge does not include visitation,viewing, or any funeral ceremonies. For these and other options, please refer toother sections of this price list.Receiving of Remains from another Funeral Firm. 1,490.00Airport removal after 6PM-8AM. 1,790.00This charge includes removal of remains from local airport, temporary shelter ofremains, transportation of remains to local cemetery and necessary services ofstaff. This charge does not include visitation or any funeral ceremonies at thefuneral home. For these and other options, please refer to other sections of thisprice list.Immediate Burials.From 2,990.00This charge includes local removal, shelter of remains, transportation of remainsto local cemetery and necessary services of staff. This charge does not includeviewing, visitation or any funeral ceremonies at the funeral home. For theseand other options, please refer to other sections of this price list.A. Immediate burial with casket provided by customer. 2,990.00B. Immediate burial with casket from funeral home.** 2,990.00**(Additional to casket cost; range: 1,190.00- 14,480.00)Direct Cremations. 2,990.00 - 3,130.00This charge includes local removal of remains, transportation to local crematoryand necessary services of staff. This charge does not include cremation, viewing,visitation or any funeral or memorial ceremonies at the funeral home. Forthese and other options, please refer to other sections of this price list. Ifyou want to arrange a direct cremation, you can use an alternative container.Alternative containers encase the body and can be made of materials likefiberboard or composition materials (with or without an outside covering). Thecontainers we provide are cardboard.A. Direct cremation/container provided by customer. 2,990.00B. Direct cremation/alternative container. 2,990.00C. Direct cremation/container from funeral home.** 2,990.00**(Additional to container cost; range: ( 150.00 - 720.00)CUSTOM PERSONALIZATION OPTIONSAsk us about ways to make your service unique such as: Video Streaming of Service - 1 hour. 350.00Imprinted Jewelry Thumbprint.From 160.00100 Custom Service programs.From 150.00Custom 16x20 portraits including frame. 195.00 plus taxVideo Tributes .From 200.00Various Musicians & Vocalists.From 175.00White Dove Release.From 1 dove 75.00 and upOTHER SERVICE RELATED MERCHANDISEA. Guest book (prepared with service information). 75.00B. Acknowledgment/Thank you cards (per box of 25). 25.00C. Standard memorial cards (per 100). 75.00D. DSM “custom” memorial cards/folder w/photo(per 100).From 100.00* Lamination additional 1.00 per card5

E Guest book, 200 memorial cards, 50 acknowledgment cards. 250.00F. Crucifix or other symbol (inside or outside casket). 40.00G. Gloves and boutonnieres for pallbearers (6). 50.00H. Rosary beads. 10.00I. Casket Panel insert.From 200.00J. Flag Holder (wooden case with glass). 295.00The above prices do not include prices for certain items that you may ask us toarrange or purchase for you, such as flowers, cemetery or crematory services, churchofferings, newspaper charges and other cash accommodation items. The prices forthose items will be shown on your Statement of Funeral Goods and ServicesSelected. The following list is a sampling of cash advance items.CASH ACCOMMODATIONSA. Disposition Permit. 12.00B. Certified copy of death certificate. 21.00 - 25.00C. Newspaper Notice (estimate per day for SF Chron).From 700.00D. Clergy/Church Honorarium. 150.00 - 800.00E. Musician/Vocalist.Each From 175.00F. Motorcycle Escorts (1 bike per 12 cars).Each From 180.00G. Cremation.From 280.00H. Flowers (casket spray).From 350.00I. Coroner fee.From 590.00J. Consulate fees (estimate).From 200.00K. Scattering at sea of cremated remains.From 150.00These cash accommodations may be advanced for your convenience toindividuals and institutions not associated with Duggan’s Serra Mortuary.We require the total of the cash accommodations paid prior to the services.WARRANTIESThe only warranties, expressed or implied, granted in connection with the goodssold with these funeral services, are expressly written warranties extended by themanufacturers thereof. No other warranties of merchantability or fitness for aparticular purpose are extended by Duggan’s Serra Mortuary.DOMESTIC OR INTERNATIONAL SHIPPINGE. DIRECT DOMESTIC OR INTERNATIONAL SHIPPINGHEARSE TO AIRPORT(NO SERVICE, NO VISITATION, NO OBITUARY)Domestic With I.D. Viewing 30 minutes, up to 6 people. 3,240.00International With I.D. Viewing 30 minutes, up to 6 people. 3,440.00Includes basic services of forwarding remains to another funeral firm outlined in thisprice list on page 4. Additionally: Licensed and certified professional embalming Foreign translation of documents, if needed, for transfer of human remains Documentpreparation Hand-delivery of paperwork to local consulate, if required Hearseto airport4PM-8:30PM Visitation and/or Chapel service.Additional 590.00Guest book, 200 memorial cards, 50 thank you cards.Additional 250.00TERMS OF PAYMENTCash/cashier’s check/Visa/MasterCard/Discover CardPAYMENT IN FULL IS REQUIRED 24 HOURS PRIORTO ANY SERVICES INCLUDING BURIAL/ CREMATIONUnanticipated late payment will be charged 10% per annum. A fee of 50.00 willbe assessed on any returned checks. Signee is responsible for attorney/collection fees.6

500 Westlake Avenue Daly City, California 94014 Tel. (650) 756-4500 Fax (650) 755-4834 duggansserra.com Five generations of serving, since 1885 Celebrations of Life and Receptions In 1963, Bud and Madeline Duggan founded Duggan’s Serra Mortuary in Daly City to establish an ideal location with unlimited parking to serve famili

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