HP Photosmart 7400 Series User's Guide

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HP Photosmart 7400 series User's GuideEnglish

Copyright information Copyright 2004 Hewlett-PackardDevelopment Company, L.P.The information contained herein issubject to change without notice.Reproduction, adaptation, ortranslation without prior writtenpermission is prohibited, except asallowed under the copyright laws.NoticeThe only warranties for HP productsand services are set forth in theexpress warranty statementsaccompanying such products andservices. Nothing herein should beconstrued as constituting anadditional warranty. HP shall not beliable for technical or editorial errorsor omissions contained herein.The Hewlett-Packard Company shallnot be liable for incidental orconsequential damages in connectionwith, or arising out of the furnishing,performance, or use of this documentand the program material which itdescribes.TrademarksOther brands and their products aretrademarks or registered trademarksof their respective holders.The embedded software in the printeris based in part on the work of theIndependent JPEG Group.The copyrights to certain photoswithin this document are retained bythe original owners.Regulatory modelidentification numberSDGOA-0401For regulatory identification purposes,your product is assigned a RegulatoryModel Number. The RegulatoryModel Number for your product isSDGOA-0401. This regulatorynumber should not be confused withthe marketing name (HP Photosmart7400 series printer) or productnumber (Q3409A).Safety informationAlways follow basic safetyprecautions when using this productto reduce risk of injury from fire orelectric shock.Warning To prevent fire orshock hazard, do not exposethis product to rain or anytype of moisture.HP, the HP logo, and Photosmart areproperty of Hewlett-PackardDevelopment Company, L.P.The Secure Digital logo is atrademark of the SD Association.Microsoft and Windows are registeredtrademarks of Microsoft Corporation.CompactFlash, CF, and the CF logoare trademarks of the CompactFlashAssociation (CFA).Memory Stick, Memory Stick Duo,Memory Stick PRO, and MemoryStick PRO Duo are trademarks orregistered trademarks of SonyCorporation.MultiMediaCard is a trademark ofInfineon Technologies AG ofGermany, and is licensed to theMMCA (MultiMediaCard Association). Microdrive is a trademark of HitachiGlobal Storage Technologies. SmartMedia is a trademark ofToshiba Corporation. xD-Picture Card is a trademark of FujiPhoto Film Co., Ltd., ToshibaCorporation, and Olympus OpticalCo., Ltd. Mac, the Mac logo, and Macintoshare registered trademarks of AppleComputer, Inc. Read and understand allinstructions in the HPPhotosmart 7400 series QuickStart booklet.Use only a grounded electricaloutlet when connecting the unitto a power source. If you do notknow whether the outlet isgrounded, check with a qualifiedelectrician.Observe all warnings andinstructions marked on theproduct.Unplug this product from walloutlets before cleaning.Do not install or use this productnear water or when you are wet.Install the product securely on astable surface.Install the product in a protectedlocation where no one can stepon or trip over the power cord,and where the power cord willnot be damaged.If the product does not operatenormally, see the troubleshooting information inthe onscreen HP PhotosmartPrinter Help.There are no operatorserviceable parts inside. Referservicing to qualified servicepersonnel.Use in a well-ventilated area.

Contents123456789Welcome .3Printer parts .4Getting ready to print .7Loading paper .7Choosing the right paper .7Loading paper in the printer .8Using print cartridges .10Inserting memory cards .13Supported file formats .13Inserting a memory card .13Viewing photos on your computer screen .16Removing a memory card .16Printing without a computer .17Getting your photos from camera to printer .17Deciding which photos to print .18Choosing a layout .19Selecting photos to print .19Printing your photos .20Getting connected .21Connecting to a computer . 21Saving your photos to a computer .21Connecting to other people through HP Instant Share .22Printing from a computer .23Care and maintenance .27Updating printer software . 27Cleaning and maintaining the printer .27Cleaning the exterior of the printer .27Cleaning the print cartridges .27Cleaning the print cartridge contacts .28Aligning the print cartridges .28Maintaining the quality of photo paper .28Storing photo paper .28Handling photo paper .29Storing the printer and print cartridges . 29Storing the printer .29Storing the print cartridges .30Troubleshooting .31Printer hardware problems .31Printing problems .33Printer screen status indicators .36HP Customer Care .37HP Customer Care by phone .37Placing a call .39Specifications .41System requirements .41HP Photosmart 7400 series User's Guide1

Printer specifications .42Environmental statements .46Protecting the environment .46Ozone production .46Energy consumption .46Paper use .46Plastics .46Material safety data sheets .46Recycling program . 46Index.472HP Photosmart 7400 series

1WelcomeThank you for purchasing an HP Photosmart 7400 series printer! With your new photoprinter you can print beautiful photos and save photos to your computer.This guide primarily explains how to print without connecting a computer. To learnhow to print from your computer, install the printer software and view the onscreenHelp. For an overview of using a computer and the printer together, see Printing froma computer.Read this guide to learn how to quickly and easily printbeautiful borderless photos Choosing a layout.Your new printer comes with the following documentation: Quick Start — The HP Photosmart 7400 series Quick Start booklet containsquick and easy instructions to help you set up the printer and print your first photo.User's Guide — The HP Photosmart 7400 series User's Guide is the book youare reading. This book describes the basic features of the printer, explains how touse the printer without connecting a computer, and contains hardwaretroubleshooting information.HP Photosmart Printer Help — The onscreen HP Photosmart Printer Helpdescribes how to use the printer with a computer and contains softwaretroubleshooting information.After you have installed the printer software on your computer, you can view theonscreen Help: Windows PC: From the Start menu, select Programs (in Windows XP, select AllPrograms) HP Photosmart 320, 370, 7400, 7800, 8100, 8400, 8700 Series Photosmart Help.Macintosh: Select Help Mac Help in the Finder, then select Library HPPhotosmart Printer Help for Macintosh.HP Photosmart 7400 series User's Guide3

Chapter 1Printer partsFront view1. In tray Load paper here.2. Out tray After printing, remove your photos and documents from this tray. Pull outthe extender to hold larger-size paper.3. Top cover Raise the top cover to access the Photo cassette, the print cartridges,and the paper-width guide.4. Memory card slots Insert memory cards here. See Inserting memory cards formore information about the memory card slots.5. On light Press to turn the printer on or off. The On light keeps you informed aboutthe printer: Green (printer is on), green and flashing (printer is busy), red and flashing(printer requires attention).6. Save Press to save your photos to a connected computer.7. Print index Press to print a photo index of all photos on a memory card. SeeDeciding which photos to print.8. Select PhotosandUse to scroll through photos on a memory card.9. Select PhotosPress this button to select or deselect the displayed photo indexnumber for printing.10. Print Print the selected photos.11. Cancel Cancel the current print job.12 Printer screen View the photo index numbers, photo selection status, paperstatus, and print cartridge status.4HP Photosmart 7400 series

Inside view1. Photo cassette Load tabbed 4 x 6.5 inch with .5 inch tab (10 x 15 cm) photo paper,untabbed 4 x 6 inch (10 x 15 cm) photo paper, or other supported small media intothis cassette, and insert the cassette into the In tray for printing.2. Paper-width guide Adjust this guide for different paper widths.3. Print cartridge storage area Insert any unused print cartridge in the print cartridgeprotector that came with the printer, then store it here to keep it from drying out.Rear view1. Rear access door Open this door to clear a paper jam.2. USB port Connect a computer to the printer.3. Power port Plug the power cord into the printer.HP Photosmart 7400 series User's Guide5

Chapter 16HP Photosmart 7400 series

2Getting ready to printBefore you begin, there are three easy procedures with which you should becomefamiliar: Loading paperUsing print cartridgesInserting a memory cardLoading paperLearn how to choose the right paper for your print job and how to prepare and loadthe trays for printing.Choosing the right paperFor a list of available HP-designed inkjet paper, or to purchase supplies, go to: www.hpshopping.com (U.S.)www.hp.com/go/supplies (Europe)www.hp.com/jp/supply inkjet (Japan)www.hp.com/paper (Asia/Pacific)To get the best results from the printer, choose from these high-quality HP photopapers.To printUse this paperHigh-quality, long-lasting prints andenlargementsHP Premium Plus Photo PaperMedium-to-high-resolution images fromscanners and digital camerasHP Premium Photo PaperCasual and business photosHP Photo Paper(also known as Colorfast Photo Paper insome countries/regions)HP Everyday Photo PaperText documents, draft versions, test andalignment pagesHP Premium Inkjet PaperTo keep your paper in good condition for printing: Store unused paper in its original packaging or in the resealable plastic bag thatcame with the printer.Keep the paper flat in a cool, dry place. If the corners curl, place the paper in aplastic bag and gently bend it in the opposite direction until it lies flat.Hold photo paper by the edges to avoid smears.HP Photosmart 7400 series User's Guide7

Chapter 2Loading paper in the printerPaper loading tips: You can print photos and documents on a wide variety of paper sizes, from 3 x 5inches (76 x 127 mm) up to 8.5 x 14 inches (216 x 356 mm), as well as on wide8.5 inch (216 mm) banner paper.Before loading paper, slide out the paper-width guide to make room for the paper.Load only one type and size of paper at a time. Do not mix paper types or sizes inthe In tray or the Photo cassette.Be careful not to load too much or too little paper, or it may be difficult for theprinter to pick up a sheet of paper. For more information about the amount ofpaper to load in the In tray, see Specifications.After loading paper, pull out the Out tray extender to hold larger-size printedpages.Use the directions in the following table to load the most commonly used paper sizesinto the printer.Paper typeHow to loadTray to load 1.2.In tray – larger paper sizes Letter or A4paperTransparencies8 x 10 inch (20x 25 cm) photopaper5 x 7 inch (13 x18 cm) photopaperEnvelopes3.4.5.6.8Raise the top cover.Raise the Out tray allthe way up.Load plain paper,photo paper, ortransparencies printside down in the Intray.Load envelopes withthe front side downand with the flap onthe left. Tuck theflaps inside theenvelopes to avoidpaper jams.Lower the Out tray.Adjust the paperwidth guide to fitclose to the edges ofthe paper withoutbending the paper.Lower the top cover.1) Top cover2) Out trayIn tray – envelopesHP Photosmart 7400 series

(continued)Paper typeHow to loadTray to load1) Paper-width guide 4 x 6 inch (10 x15 cm) photopaper (with orwithout tab)Index cardsHagaki cardsL-size cards1.2.3.4.5.6.7.8.Remove any paperthat's loaded in the Intray.Raise the top coverand remove thePhoto cassette fromits holder.Load up to 20 sheetsof paper into thePhoto cassette, printside down. If you areusing tabbed paper,insert the tabbed endfirst.Raise the Out tray.Line up the Photocassette on the rightside of the In tray,then slide it into theprinter until it snapsinto place.Lower the Out tray.Lower the top cover.When you finishprinting, remove thePhoto cassette andstore it in the holderinside the top cover.HP Photosmart 7400 series User's GuidePhoto cassette into the In tray9

Chapter 2Using print cartridgesYour HP Photosmart 7400 series printer can print color and black-and-white photos.HP provides different types of print cartridges so you can choose the best cartridgesfor your project.Tip See the back cover of this guide for the cartridge selection numbers youcan use with this printer.For optimum printing results, HP recommends using only HP print cartridges. Insertinga cartridge that is not in this table may invalidate your printer warranty.Using the right print cartridgesTo print Insert this printcartridge in the LEFTstallInsert this printcartridge in the RIGHTstallFull-color photosTri-color HP #57Photo HP #58Black-and-white photosTri-color HP #57Photo HP #58Sepia or antique photosTri-color HP #57Photo HP #58Text and colored linedrawingsTri-color HP #57Black HP #56Caution Check that you are using the correct print cartridges; see the backcover for the cartridge numbers you can use with this printer. Also note that HPdoes not recommend modifying or refilling HP cartridges. Damage that resultsfrom modifying or refilling HP cartridges is not covered by the HP warranty.For the best print quality, HP recommends that you install retail print cartridges beforethe date stamped on the box.Inserting and replacing the print cartridgesPreparing the printer and cartridges1. Make sure the power is on and youhave removed the cardboard frominside the device.2. Raise the top cover of the printer.3. Remove the bright pink tape fromthe cartridges.10HP Photosmart 7400 series

Inserting and replacing the print cartridges (continued)Do not touch the ink nozzles or thecopper-colored contacts, and do not retape the cartridges.Inserting the cartridges1. If you are replacing a Black orPhoto cartridge, push down and pulloutward on the cartridge in the rightstall to remove it.2. Hold the new Black or Photocartridge with the label on top. Slidethe cartridge at a slight upwardangle into the right stall so thecopper-colored contacts go in first.Push the cartridge until it snaps intoplace.Caution To avoid print carriagejams, make sure the print cartridgesnaps securely into place as youinsert it.3.4.Repeat the previous step to installthe Tri-color cartridge in the left stall.Lower the top cover.You must install both cartridges in orderfor the printer to work normally.Tip Ink-backup Printing Mode lets youkeep printing even if one of thecartridges fails or runs out of ink.Remove the cartridge and close the topcover to enter Ink-backup Printing Mode.The printer continues to print, but at aslower speed and with inferior printquality. Replace the empty cartridge assoon as possible.HP Photosmart 7400 series User's Guide11

Chapter 2Inserting and replacing the print cartridges (continued)For optimal print quality and speed, alignnew print cartridges immediately afterinstalling them. Make sure the printer ison and connected to a computer.Aligning the cartridges1. Load plain paper in the In tray.If you are using a Windowscomputer:a.b.c.Right-click on the HPPhotosmart printer icon in yourWindows taskbar.Select Open HP Photosmart7400 Series Toolbox.From the Device Services tab,click Align the Printer.If you are using a Macintoshcomputer:a.b.2.Select Calibrate from the HPInkjet Utility drop-down menu.Click Align.Follow the onscreen instructions tocomplete the cartridge alignment.See Aligning the print cartridges.When you are not using a print cartridgeWhenever you remove a filled (notempty) print cartridge from the printer,store it in the print cartridge protector.The cartridge protector keeps the inkfrom drying out when the cartridge is notbeing used. Failure to properly storeyour cartridge can cause the cartridge tomalfunction. 12To insert a cartridge into thecartridge protector, slide thecartridge into the protector at aslight angle and snap it securelyinto place.HP Photosmart 7400 series

When you are not using a print cartridge (continued)Once you have inserted a cartridge intothe cartridge protector, place it in thestorage area located in the printer.Inserting memory cardsAfter you have taken pictures with a digital camera, you can remove the memory cardfrom the camera and insert it into the printer to view and print your photos. The printercan read the following types of memory cards: CompactFlash , Memory Sticks,Microdrive , MultiMediaCard , Secure Digital , SmartMedia , and xD-Picture Card .Caution Using any other type of memory card may damage the memory cardand the printer.Supported file formatsThe printer can recognize and print JPEG and uncompressed TIFF files directly fromthe memory card. If your digital camera saves photos in other file formats, save thefiles to your computer and print them using a software application. For moreinformation, see the onscreen HP Photosmart Printer Help.Inserting a memory cardFind your memory card in the following table and use the instructions to insert thecard into the printer.Guidelines: Insert only one memory card at a time.Gently push the memory card into the printer until it stops. The memory carddoes not insert all the way into the printer; do not try to force it.When the memory card is inserted correctly, the Memory Card light flashes andthen remains solid green.Caution 1 Inserting the memory card any other way may damage the cardand the printer.Caution 2 Do not pull out a memory card while the Memory Card light isflashing green. For more information, see Removing a memory card.HP Photosmart 7400 series User's Guide13

Chapter 2Memory cardSlotHow to insert the memory cardCompactFlashTop-left slot Front label faces up, and if the label has anarrow, the arrow points toward the printerEdge with metal pinholes goes into the printer firstMemory StickBottom-right slot Angled corner is on the leftMetal contacts face downIf you are using a Memory Stick Duo or MemoryStick PRO Duo card, attach the adapter thatcame with the card before you insert the card intothe printerMicrodriveTop-left slot Front label faces up, and if the label has anarrow, the arrow points toward the printerEdge with metal pinholes goes into the printer first Angled corner is on the rightMetal contacts face downMultiMediaCard14Bottom-left slotHP Photosmart 7400 series

(continued)Memory cardSlotHow to insert the memory cardSecure DigitalBottom-left slot Angled corner is on the rightMetal contacts face downSmartMediaUpper portion ofthe top-rightdouble slot Angled corner is on the leftMetal contacts face downxD-Picture CardLower right portion of the top- right double slotHP Photosmart 7400 series User's GuideCurved side of card points toward youMetal contacts face down15

Chapter 2Viewing photos on your computer screenWhen the printer is connected to a computer, you can insert a memory card in theprinter and view the photos on your computer screen. This Photo Viewer feature isautomatic, so you don't need to do anything except insert your memory card into theprinter. For information about how to connect the printer to your computer, see theQuick Start booklet. For information about selecting photos to print, see Selectingphotos to print.Photo Viewer lets you view memory card photos on your computerRemoving a memory cardWait until the Memory Card light stops flashing and remains solid green, then gentlypull the memory card to remove it from the printer.Caution Do not pull out a memory card while the Memory Card light isflashing green. A flashing green light means that the printer is accessing thememory card. Removing a memory card while it is being accessed maydamage the printer and the memory card or corrupt the information on thememory card.16HP Photosmart 7400 series

3Printing without a computerThe HP Photosmart 7400 series lets you print high-quality photos without even goingnear a computer. After setting up the printer using the instructions in the HPPhotosmart 7400 series Quick Start booklet, refer to these steps for start-to-finishprinting.Getting your photos from camera to printerUse these steps for start-to-finish printing in minutes!Step 1Insert a memory cardSee Inserting memory cards.Step 2Print an index page anddecide which photos to printSee Deciding which photosto print.Step 3Choose a layout and loadthe right paper for the jobSee Choosing a layout.HP Photosmart 7400 series User's Guide17

Chapter 3(continued)Use these steps for start-to-finish printing in minutes!Step 4Insert the best printcartridges for the jobSee Inserting the cartridges.Step 5Select photos to printSee Selecting photos to print.Step 6Print your photosSee Printing your photos.Deciding which photos to printDecide which photos to print by first printing a photo index. A photo index showsthumbnail views and index numbers for all the photos on a memory card (2000maximum). You will use the index numbers on the printout to indicate which photosyou want to print.To print a photo index:1.2.18Insert a memory card.Press Print Index.HP Photosmart 7400 series

Choosing a layoutYou can choose from two different layout options each time you print. Your layout isdetermined by the type of paper that's loaded in the printer.For this layoutDo thisOne 4 x 6 inch (10 x 15 cm) photo persheetLoad tabbed 4 x 6.5 inch with .5 inch tab(10 x 15 cm) photo paper or untabbed 4x 6 inch (10 x 15 cm) photo paper intothe Photo cassette. Whenever tabbedpaper is loaded, the printer willautomatically print a 4 x 6 inch (10 x 15cm) borderless photo — just tear off thetab. When untabbed paper is loaded,the photo will have a border on one edge.Three 4 x 6 inch (10 x 15 cm) photosper sheetLoad letter or A4 paper into the In tray.Whenever this paper size (or a largerpaper size) is loaded, the printerautomatically prints three 4 x 6 inch (10x 15 cm) photos per sheet.Selecting photos to printIf you want to Do thisSelect one or morephotos1.2.3.4.5.HP Photosmart 7400 series User's GuideMake sure your memory card is still inserted in theprinter.Refer to the photo index you printed and decidewhich photo(s) to select for printing. Note theircorresponding index numbers.Press Select Photos or until the index numberof the first photo you want to print appears on theprinter screen. Press and hold the button to view thephoto numbers rapidly.Press Select Photosto select the photo forprinting. A check mark appears next to the numberon the printer screen to indicate your selection.Repeat steps 2 and 3 until you have selected all thephotos you want to print.19

Chapter 3(continued)If you want to Do thisNote To deselect a photo, press Select Photosagain to remove the check mark.Select all photos onthe memory card1.Make sure your memory card is still inserted in theprinter.2. Press and hold Select Photosfor threeseconds. The printer screen will briefly display ninedashes, and then check marks will appear next toeach index number on the screen.Note To deselect all photos, press and hold SelectPhotosfor three seconds.Printing your photosTo print photos from a memory card:1. Insert a memory card.2. Select one or more photos as described earlier in this section.3. Press Print.Note Some digital cameras have a menu feature that allows you to selectphotos on a memory card to be printed. These camera-selected photos arealso called Digital Print Order Format (DPOF). If you have selected photosusing the DPOF feature, dPF appears on the printer screen when you insertthe memory card. Press Print to print these camera-selected photos, or pressCancel to deselect them.20HP Photosmart 7400 series

4Getting connectedUse your printer to stay connected to other devices and people.Connecting to a computerTo do this.You will need.Print from your computer to the printer.A Universal Serial Bus (USB) 2.0 fullspeed compliant cable 10 feet (3meters) or less in length. Forinstructions about connecting the printerwith a USB cable, see the Quick Startbooklet.Save photos from a memory card(inserted in the printer) to your computer.A USB cable as described above.(You can enhance and organize yourphotos in the HP Image Zone software.See Saving your photos to a computer.)Share photos through HP Instant Share. A USB cable as described above.A computer with Internet access.Saving your photos to a computerWhen the printer is connected to a computer, you can save your photos to yourWindows PC or Macintosh computer using the Save button on the printer's controlpanel.1.2.3.4.Make sure the printer is connected to a computer at the USB port on the back ofthe printer, and that you have installed the software from the HP Photosmart7400 series CD.Insert a memory card into the printer.Press Save.Follow the onscreen instructions to save photos to the appropriate folder on yourcomputer.Note To stop saving photos to your computer, press Cancel.HP Photosmart 7400 series User's Guide21

Chapter 4Connecting to other people through HP Instant ShareUse HP Instant Share to share photos with friends and relatives using e-mail, onlinealbums, or an online photo finishing service. the printer must be connected through aUSB cable to a computer with Internet access and have all the HP software installed.If you try to use HP Instant Share and do not have all the required software installedor configured, a message prompts you through the required steps.To use HP Instant Share to send photos:1. Insert a memory card and select some photos.2. Press Save to save the

Thank you for purchasing an HP Photosmart 7400 series printer! With your new photo printer you can print beautiful photos and save photos to your computer. This guide primarily explains how to print without connecting a computer. To learn how to print from your computer,

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