Policy And Procedure Manual - Harmony Homecare
BATRA'S HOME AND HEALTH PTY LTD TRADING ASHARMONY HOME CARE (ACN 612 165 705)National Disability Insurance Scheme (NDIS)OperationsPolicy andProcedureManualVersion 1, April 2018
BATRA'S HOME AND HEALTH PTY LTD TRADING ASHARMONY HOME CARE (ACN 612 165 705)NDIS Policy and Procedure Manual Amergin 2018PO Box 2413Keperra, QLD, 4054www.amergin.net.auHARMONY HOMECARE NDIS Policy and Procedure Manual Version 1Page 2 of 257Date of Issue: 14/03/2018
TABLE OF CONTENTSABOUT HARMONY HOMECARE5ABOUT THIS MANUAL7PART 1. GOVERNANCE AND MANAGEMENT81.1GOVERNANCE POLICY AND PROCEDURE91.2CONFLICT OF INTEREST POLICY AND PROCEDURE131.3STRATEGIC AND OPERATIONAL PLANNING POLICY AND PROCEDURE171.4CONTINUOUS IMPROVEMENT POLICY AND PROCEDURE191.5COMPLIANCE POLICY AND PROCEDURE241.6FINANCIAL MANAGEMENT POLICY AND PROCEDURE341.7NDIS BUSINESS PROCESSES POLICY AND PROCEDURE441.8RISK MANAGEMENT POLICY AND PROCEDURE461.9OCCUPATIONAL HEALTH AND SAFETY POLICY AND PROCEDURE501.10FIRE SAFETY AND EMERGENCY POLICY AND PROCEDURE561.11CHEMICAL USE AND STORAGE611.12FOOD STORAGE AND PREPARATION POLICY AND PROCEDURE661.13SAFETY AND SECURITY POLICY AND PROCEDURE701.14PHYSICAL ACCESSIBILITY POLICY AND PROCEDURE721.15INFECTION CONTROL POLICY AND PROCEDURE761.16VEHICLE SAFETY POLICY AND PROCEDURE791.17MEDICATION MANAGEMENT POLICY AND PROCEDURE821.18MAINTENANCE AND MANAGEMENT OF EQUIPMENT, FURNITURE, LIGHTING ANDVENTILATION POLICY AND PROCEDURE861.1989ELECTRICAL SAFETY POLICY AND PROCEDURE1.20INCIDENT MANAGEMENT (STAFF AND OTHER STAKEHOLDERS) POLICY ANDPROCEDURE1.21HUMAN RESOURCES POLICY AND PROCEDUREHARMONY HOMECARE NDIS Policy and Procedure Manual Version 198104Page 3 of 257Date of Issue: 14/03/2018
1.22RETURN TO WORK POLICY AND PROCEDURE1231.23HARMONY HOMECARE STAFF CODE OF CONDUCT1271.24DISPUTES AND GRIEVANCES POLICY AND PROCEDURE1301.25EQUITY, ANTI-DISCRIMINATION AND WORKPLACE HARASSMENT POLICY ANDPROCEDURE1341.26RECORDS AND INFORMATION MANAGEMENT POLICY AND PROCEDURE1381.27PRIVACY AND CONFIDENTIALITY POLICY AND PROCEDURE143PART 2. CLIENTS, FAMILIES AND CARERS1512.1CLIENT RIGHTS AND RESPONSIBILITIES POLICY AND PROCEDURE1522.2HARMONY HOMECARE CLIENT CHARTER1562.3FEEDBACK, COMPLIMENTS AND COMPLAINTS POLICY AND PROCEDURE1572.4CLIENT INCIDENT MANAGEMENT POLICY AND PROCEDURE1682.5DECISION MAKING AND CHOICE POLICY AND PROCEDURE1962.6SERVICE ACCESS POLICY AND PROCEDURE2002.7PROVIDING INFORMATION, ADVICE AND REFERRAL POLICY AND PROCEDURE2072.8SERVICE DELIVERY AND PARTICIPATION POLICY AND PROCEDURE2142.9ASSESSMENT, PLANNING AND REVIEW POLICY AND PROCEDURE2202.10CLIENT CASE NOTES POLICY AND PROCEDURE2262.11HANDLING CLIENT MONIES POLICY AND PROCEDURE2302.12EXIT AND TRANSITION PLANNING POLICY AND PROCEDURE2342.13POSITIVE BEHAVIOUR SUPPORT POLICY AND PROCEDURE2382.14THE USE OF RESTRICTIVE PRACTICES POLICY AND PROCEDURE2412.15CHILD SAFE POLICY AND PROCEDURE AND STATEMENT OF COMMITMENT252HARMONY HOMECARE Policy and Procedure Manual Version 1Page 4 of 257Date of Issue: 14/03/2018
ABOUT HARMONY HOMECAREHarmony Homecare is a disability service provider based in Victoria. The move to disabilitycare is a new direction for owner and managing director, Ms Batra Sean, who has workedexclusively in aged care for the past decade. But Batra’s philosophy and track record speakto a commitment to providing high quality, person-centred support to clients of all ages. Aregistered nurse with a science degree from RMIT, Batra quickly shot up the aged careranks from personal care assistant to holding managerial positions in large entities includingBupa, Estia, and Blue Cross. During that time, Batra widened her professional developmentto the business side of care provision, studying to understand accreditation and thedevelopment of successful budget frameworks. Batra planned and achieved a
2.11 handling client monies policy and procedure 230 2.12 exit and transition planning policy and procedure 234 2.13 positive behaviour support policy and procedure 238 2.14 the use of restrictive practices policy and procedure 24
8 Harmony Systems SHARON ROSE AND RACHEL WALKER 1 Introduction This chapter addresses harmony systems, a term which encompasses consonant harmony, vowel harmony, and vowel-consonant harmony. Harmony refers to phonological assimilation for harmonic feature(s) that may operate over a string of multiple segments. This can be construed in one of .
This user's guide provides information on the MPLAB Harmony Graphics Composer (also referred to as the graphics composer), which is included in your installation of MPLAB Harmony. Description The MPLAB Harmony Graphics Composer is a graphics user interface design tool that is integrated as part of the MPLAB Harmony Configurator (MHC).
MPLAB Harmony provides a convenient MPLAB X IDE plug-in configuration utility, the MPLAB Harmony Configurator (MHC), which you can use to easily create MPLAB Harmony-based projects. This tutorial will show you how to use the MHC to quickly create your first MPLAB Harmony application using the following steps: Step 1: Create a New Project
Whether you’re new to Harmony products or you consider yourself an expert, this User Manual provides you with useful information to get you going. Introduction The Harmony 525 is an Activity-based infrared (IR) universal remote control. Using the Harmony Remote Software, you can configure the Harmony 525 to control up to 10 devices.
Whether you’re new to Harmony products or you consider yourself an expert, this User Manual provides you with useful information to get you going. Introduction The Harmony 1100 is an Activity-based infrared (IR) universal remote control. Using the Harmony Remote Software, you can configure the Harmony 1100 to control up to 15 devices.
The MPLAB Harmony Graphics Composer is a graphics user interface design tool that is integrated as part of the MPLAB Harmony Configurator (MHC). This tool allows you to easily configure and visually design for the MPLAB Harmony Graphics Primitive Library and the MPLAB Harmony Graphics Object Layer. The
2 Harmony Overview Harmony provides a shared namespace for objects. In this section we overview the goals and challenges that shaped Harmony's design. Harmony's design had three goals: (1) provide clients with linearalizable consistency semantics when operating on stored objects, (2) scale to large numbers of nodes, and (3) provide
7 Annual Book of ASTM Standards, Vol 14.02. 8 Discontinued 1996; see 1995 Annual Book of ASTM Standards, Vol 03.05. 9 Annual Book of ASTM Standards, Vol 03.03. 10 Available from American National Standards Institute, 11 West 42nd St., 13th Floor, New York, NY 10036. 11 Available from General Service Administration, Washington, DC 20405. 12 Available from Standardization Documents Order Desk .
