Resume Guide - Emmanuel

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Marian Hall 214 617-735-9930 careercenter@emmanuel.eduResume GuideWHAT IS A RESUME?A resume is your advertisement that presents information about your qualifications to prospective employers. Yourresume highlights your achievements and skills from previous and current academic, work or volunteer experience.The goals of a resume are: To pique the reader’s interest in meeting you To obtain an interview with an employer To market yourself as a strong candidateWHAT ARE THE NECESSARY INGREDIENTS OF A RESUME?At minimum, your resume should include the following components. There are additional headings that can be addedand are included on page 2. Contact information: Includes your name, address, phone number and e-mail.- Address: Always give your complete address. Be consistent with abbreviations throughout your resume (St.vs. Street). You can include both your permanent and current addresses if you would like but usually studentsuse their current school year address.- Telephone: Always include your phone number. This must be a number that you can use in private to discussjob interest or to schedule an interview. DON’T use your work phone number. ALWAYS put your area codeeven if you are applying in the same code location. Be sure that your voicemail message is professional.- E-mail: E-mail is one of the main forms of communication between job seekers and employers. Always listyour e-mail address. If you have two, list only your most regularly-used e-mail address. Consider creating an email address exclusively for your job search. Your e-mail address should be appropriate and professional. Education: State your education, school, degree and date achieved (or expected date) Employment/Work Experience: As a student, employers will most likely be expecting a chronological resume.Therefore, you should list your experience from most current to least current. Include paid, non-paid, andvolunteer experiences, so that you can market a variety of accomplishments and skills.- Job Title: Purpose is to provide a generic identification understood by all employers.- Company Name: Include name city and state only; there is no need for address or zip code.- Employment Dates: Use months and years (January 2010 – March 2012), seasons (Fall 2011, good forinternships), or simply years to de-emphasize short term or temporary employment (2011– 2012).- Responsibilities: This is the crucial part of your resume. Remain true but creative with your job descriptionto market your skills and their relevance to the prospective employer. Refer to actual job descriptions you mighthave from the past only as a guide; do not repeat them. Write any quantifiable achievements andaccomplishments, not just job duties. Each bullet point should start with an action verb and should describewhat you did, who it benefitted, and the outcome. This should be quantified when possible (i.e. Increased sales10% over a three month period)

ADDITIONAL HEADINGS Accreditation and licenses: List any certifications or licenses you may have that are relevant to the particularfield of interest. Rewards/Accomplishments: A continuation of the above so that you show achievements during your period oftime at a specific company or with a volunteer organization. Related Experience: Listing volunteer, service, or leadership positions that better relate to the types of positionsyou are currently applying. Skills: List any foreign languages (not English), computer or additional skills that are relevant to your area ofinterest. Professional Training: List if you have taken specific industry or occupational training/workshops. Publications: List if you have been a part of or assisted in any research or writing that was published. Other possible/optional sections: Achievements, Dean’s List, Academic Awards, Activities, Student Groups/Organizations, Community Service, Summary, QualificationsAdditional Considerations Presentation: Your resume is a marketing piece, and is typically the first point of contact for potential employers.It is essential that you follow the three C’s of resume writing - CLEAR, CONCISE AND CONSISTENT. Make sureto leave “white space” throughout your resume- do not pack it with information. Length: Your resume should not be more than one page in length, two pages maximum (unless you have morethan five years of full-time, professional work experience.) Font Style: The font you choose should be easily read and the same throughout. Choose a universally acceptedfont such as Times New Roman, Arial, Courier New, Tahoma, Verdana, Georgia, etc. Font Size: Can range between 10 and 12 points, 11 is good. Your name should be the largest item on your resumeand may be up to 20 points, 16 may be sufficient. Margins: The margins should not be more than 1 inch or less than .5 inches on the left and right and the top andbottom. Use margins to optimize the “white space” of your resume for better readability. Paper: When mailing or handing out your resume in person you should have it printed on white, off-white, orlight gray bond paper. The resume should be printed on laser printers for a more professional appearance. Style: Be consistent with titles and headings. If you choose your job title to be in italics then ALL job titles shouldbe italicized. If you choose your company name to be in bold then ALL company names should be bolded. Try notto underline too much; it does not allow for smooth reading. Language: Job descriptions, skills and accomplishments are most effective by using concise phrases. Do not writefull sentences. For all past employment, the past tense of verbs should be used. Begin each statement with anaction verb - do not begin sentences with “I”. Refer to “Resume ACTION Verbs” (page 3) for assistance. Electronic Resume: If you are attaching your resume to e-mail correspondence, consider converting the resumeto a .PDF file to preserve formatting. Be sure to include the title and/or job number in the subject line and nameclearly name the file (i.e. Smith-Jane-Resume). Include an abbreviated cover letter in the text of your email andindicate that you are attaching your resume and detailed cover letter. Regardless, be sure to follow submissioninstructions outlined by the employer. Scannable Resume: A scannable resume is one that is scanned by a computer for KEY WORDS relevant to thejob description. Therefore, it is important to learn buzz words and industry terms in your field of interest andinclude them in your resume to maximize your chances when scanning is used. Do not use fancy or elaboratefonts, bullets, underlining, bolding, or italics. Do not staple or otherwise alter your resume.BE SURE TO PROOFREAD YOUR RESUME TO MAKE SURE IT IS ERROR-FREE!2

RESUME ACTION VERBSHere is a sampling of some useful action verbs which may be used in your resume.COMMUNICATIONS ADMINISTRATIONacted as dsuppliedterminatedPLANNING &DEVELOPMENTFINANCIAL/RECORD ntified zedBe sure to describe current job responsibilities in the present tense.3

Sample Resume #1Style: Bulleted Style - Content left justifiedAdvantages: More space for contentLimitations: Descriptions may appear too lengthyRYAN JACOBS400 The Fenway, Box #200 Boston, MA 02115 617-646-2266 ryan.jacobs@emmanuel.eduEDUCATIONEmmanuel College, Boston, MABachelor of Arts in Global Studies; Minor in Information TechnologyCoursework includes: Human Motivation, Statistics, Micro Economics, International RelationsResearch topics: Economic Growth in Latin America, Impact of Media on Children's DevelopmentExpected May 2013School for International Training, Guayaquil, EcuadorJanuary 2012-May 2012Cultural and language immersion program. Included comparative field study on Ecuadorian social service programs forhomeless children in Quito and Guayaquil.EXPERIENCEThe Hub, Emmanuel College, Boston, MAReporterDecember 2011-present Research potential stories and compile human interest articles for daily campus newspaper. Collaborate closely with Editor-in-Chief to write and revise articles for publication. Undertook special assignment of featuring Winter Trustees’ meeting, including conducting informational interviews andarchival research.Emmanuel College, Boston, MA“Culture Shock” CoordinatorFebruary 2012-May 2012 Organized 18 student-leaders to plan new festival to showcase depth of cultural diversity at Emmanuel. Met and collaborated with Student Activities Office to successfully recruit 25 campus performance groups and 12 studentartists. Submitted proposals to Emmanuel College Endowment to secure 4,000 budget. Created and implemented advertising and action plans and delegated tasks to committees.Kaiko Insurance, Boston, MAFraud Investigations and Preventions InternSeptember 2011-December 2011 Collected and transferred 500 client and health provider records into database to identify patterns of insurance fraud. Collaborated with 6-person team to define and rank criteria to create new fraud detection software. Designed and co-presented manual for company-wide training on new software.Vacation Rentals, Inc., Hampton, NHJune 2011-August 2011Administrative Assistant (Seasonal) Processed daily car rentals and provided customer service in a busy 5-person office. Executed study of 300 customers to evaluate the demand for expanding the business to include moving trucks.SKILLSLanguage: Fluent in SpanishCertification: Wilderness EMT CertifiedComputer: Microsoft Office, FileMaker, CAAD, Adobe Photoshop, Illustrator4

Resume Sample #2Style: Bulleted Style - Underline - Content left justifiedAdvantages: More space for contentLimitations: Combined experience under one headingJOHN SMITH400 The Fenway #2004 * Boston, MA 02115 * (617) 555-1234 * smithj@emmanuel.eduEDUCATION:Emmanuel College, Boston, MABachelor of Arts degree in English CommunicationExpected May 2013Minor: Graphic DesignG.P.A. 3.5/ 4.0Honors/Awards: Dean’s List Spring 2010, Fall 2010, Spring 2011Relevant Coursework: Speech Communication, Writing for Electronic Media, Critical Inquiry, Communications Media &Cultural Studies, Journalism, Public Relations WritingWORK EXPERIENCE:Urban Outfitters, Boston, MAMay 2011 – PresentRetail Salesperson Greet customers and ensure they have an enjoyable shopping experience at global retail clothing and accessories store onNewbury Street Exhibit excellent floor presence by collaborating with team-members to help meet daily sales goals Received award for store’s top winter holiday salesperson in 2010 with 6000 of merchandise sold Work closely with Display Artist to help develop and contribute unique perspectives to store displays Demonstrate adaptability to high pressure environment with strict time restraintsO’Neill and Associates, Boston, MAJanuary 2011 – May 2011Public Relations Intern (20 hours/week) Assisted in facilitating consumer relations, or the relationship between parts of the company such as the managers andemployees, or different branch offices Wrote interesting and effective press releases, prepared information for media kits and developed and maintained companyinternet or intranet web pages Evaluated advertising and promotion programs for compatibility with public relations efforts Managed special events such as sponsorship of races, parties introducing new products, or other activities the firm supportsto gain public attention through the media without advertising directlyJillian’s Billiards Club, Boston, MASeptember 2009 – May 2011Server Served food and beverages to patrons at upscale, 150 seat, modern restaurant, lounge and billiards facility Marketed various products and promotions within the establishment to customers Operated Micros computer system to take orders and make transactions Assured customer satisfaction and interacted with staff to produce quality work and promote open communicationSKILLS:Computer: Mac and PC, MS Office (Word, Excel, PowerPoint, Access), Outlook, Adobe InDesign, Photoshop, IllustratorLanguage: Bilingual in Spanish and EnglishVOLUNTEER EXPERIENCE:Good Nursing Home, Waterford, CTWinter Breaks 2009 – Present Help provide an enjoyable holiday season by playing games with and reading to the seniorsEmmanuel College Alternative Spring Break, New Orleans, LA Served the Sisters of the Holy Family by refurbishing a day care center and libraryMarch 2008 and 2009EXTRACURRICULAR ACTIVITIES: Emmanuel College Varsity Soccer Team, 2010 to Present; Captain, 2010 to Present5

Resume Sample #3Style: Bulleted Style - Content left justified - Related ExperienceAdvantages: Focuses on relevant experiences - More space for contentLimitations: Need sufficient number of experiences - May be difficult to readJoseph Williams204 W. Plainview Avenue, Boston, MA 02115(773) 238-8112 · jwilliams@yahoo.comEDUCATIONEmmanuel College, Boston, MABachelor of Arts in Elementary Education, Concentration in Mathematics, May 2012CERTIFICATIONMassachusetts Initial Elementary Certification (Type 03), April 2012Middle School Endorsement in Mathematics and Social SciencesTEACHING EXPERIENCEHawthorne Scholastic Academy, Boston, MAStudent Teacher, October 2011-May 20126th, 7th (Pre-algebra), 8th (Algebra) Mathematics Continuously taught, reflected, and modified skills by providing students with original homework assignments,review packets, and assessments Employed “problem of the day” to reinforce previously taught skills, prepare students for ISAT, and encouragemaking connections across the curriculum Implemented review activities as class began to utilize each available teaching minute Adapted lessons for advanced students and students with learning, and hearing disabilities Facilitated open tutoring Monday through Thursday mornings for any student who needed extra help6th Reading Strengthened comprehension skills such as making connections and predictions, and asking questions Encouraged critical thinking as well as targeted ISAT skills through stimulating discussions, purposeful journalwriting, and focused essay writing Created various original assessments for each text in the curriculum6th Social Studies Aided in the production of a play based on The Canterbury Tales which was an interdisciplinary unitencompassing history, reading, art, dance, and music Created focused lessons on note taking skills and developed original assessmentsTEACHING-RELATED EXPERIENCEEmmanuel College, Boston, MAPeer Advisor, February 2011-June 2012 Utilize strong advising skills by critiquing students’ resumes as well as providing interviewing tips, job searchstrategies, helping with online resources and facilitated career resource workshops Train new front desk staff, new Peer Career Advisors and identify mentorship techniquesBakerson Family, Boston, MAChildcare Provider, March 2010-June 2012 Introduced games and story hour which encouraged comprehensive, problem-solving, and vocabulary.VOLUNTEER EXPERIENCEBoys and Girls Club of Chicago, Boston, MAVolunteer Mentor at Jahn Elementary Club, 2011 and 2012 Academic Years Developing a long lasting relationship with a mentee by creating a safe and positive environment and identifyingthe importance of character and healthy living weekly. Emphasizing the importance of education and learning by tutoring and ensuring all homework is complete. Awarded 2006 Mentor of the Year at the Jahn Elementary Club.6

Sample Resume #4Style: Combined Related Experience - CAP/Bold - ParagraphAdvantages: Focus on most relevant information earlyLimitations: Need sufficient number of experiences - Descriptions may be difficult to readSUE MEI KANG400 The Fenway, Box #125, Emmanuel College, Boston, MA 021155Cell: 617-555-7878/E-Mail: ———EDUCATIONEMMANUEL COLLEGE, Bachelor of Arts, ManagementGPA: 3.3/4.0; Thesis: Micro-Enterprise Development in BrazilCoursework includes: Population, Culture & the Environment, Statistics, PerceptionLanguage: Proficient in SpanishComputer: Quicken, STATA, PowerPointUNIVERSIDAD DE BELGRANOImmersion program in language, culture, and history.BOSTON, MAMay 2012BUENOS AIRES, ARGENTINAMarch - June 2011MARKETING EXPERIENCEKATE SPADE HANDBAGS, International Business InternCommunicated daily with newly expanded Japanese regional headquarters regarding salespromotions, product orders and merchandise sales. Composed and updated merchandisesales reports using Excel.EMMANUEL COLLEGE, Admissions Dept. Tour GuidePromoted academic, cultural and social dimensions of the college to prospective applicantsand families on a weekly basis. Continuously updated communications by monitoringcampus news, electronic bulletins and ongoing orientations.MAGNETIC INNOVATIONS, Internet Marketing InternConducted comparative research of online shopping sites for compatibility to companyproducts. Researched and analyzed the quality and costs of e-mail brokers and theircorresponding target group e-mail lists. Identified potential online affiliations that wouldgenerate increased revenue.NEW YORK, NYJuly - Sept. 2012BOSTON, MAOct. 2011 - June 2012TAMPA, FLJan. - March 2011ADDITIONAL EXPERIENCESUMMERBRIDGE NATIONAL, InstructorCaptured students’ enthusiasm for learning by developing creative methods for teachingAlgebra and Biology. Organized parent-teacher meetings and provided progress reports.MANCHESTER, NHJune - Sept. 2010SERVICE & ACTIVITIESEMMANUEL COLLEGE LACROSSE TEAMPractice logistics, strategy, teamwork and compete up to 20 hours a week.BOSTON, MASept. 2009 - June 2012YOUTH IMAGINE PROJECT, Co-ChairOriented and supervised 20 Emmanuel student mentors in a high school retentionprogram for at-risk teens. Launched fundraising campaign that yielded 8,000 tosustain program.BOSTON, MAOct. 2009 - May 20107

Resume Sample #5Style: Bulleted Style - Content left justified - Related Experience and SkillsAdvantages: Focuses on relevant experiences and skills - More space for contentLimitations: Need sufficient number of experiences and skill setsJOHN DOE11 Hawk Lane, Boston, MA 02115 (123) 456-7891 jdoe@emmanuel.eduEDUCATIONEmmanuel College, Boston, MABachelor of Science in Biology with Concentration in NeuroscienceMinors in Chemistry, English Literature, and Art HistoryCurrent GPA: 4.0Expected graduation May 2013Relevant Coursework: Cellular Biology, Organic Biology, Evolutionary Biology, Anatomy and Physiology, Neurobiology,General Psychology, Cognition and Physiological Bases of Behavior.RESEARCH EXPERIENCEMassachusetts General Hospital, Boston, MAMay 2012 – presentImmunology and Transplant Biology research under Dr. Josef Kurtz, Ph.D.Projects include: Isolation and characterization of B-cell infiltrate populations contributing to Chronic Humoral Rejection of HumanRenal Allografts Collection of preliminary data for the grant submission for a similar project to isolate and characterize B-cell infiltratesin Human Cardiac Allograft Vasculopathy Training of new student interns in pertinent laboratory protocols and practicesMassasoit Community College, Brockton, MASeptember 2011 – December 2011Independent Honors Project, investigation of Physics of the Human Anatomy under the direction of Professors Kenneth Demersand LeeAnn GriggsProject Included: Theoretical determination of the force exerted by the musculature of the upper arm when flexed Construction of a life-sized, anatomically correct model of a human right arm, capable of flexion at the elbow joint,with appropriate center of mass of average human forearm. Design and placement of a series of pulley systems, strings, and weights to simulate musculature, tendon attachment andforce of flexion, respectivelyLABORATORY SKILLS Molecular Biology—PCR; Plasmid Cloning, Bacterial Transformation, and Miniprep; RNA Extraction andQuantification; RT-PCR and cDNA Synthesis; DNA Purification from Agarose Gels; Protein Purification; PrimerDesign Cell Culture—Freezing/Thawing Populations; Sterile Technique; Cell Counting; Isolation of Monoclonal Populations;Concentration and Harvesting of Cellular Secretions FACS—Design and Performance of Flow Cytometry Experiments; Composition and Analysis of Flow Data Processing Tissue Samples—FICOL Reactions, Tissue Homogenization, DNA/RNA Extraction from Tissue Immunologic Assays—Western Blot; Micro Arrays Immunohistochemistry—Antibody Staining and Subsequent AnalysisAWARDS AND DISTINCTIONSEmmanuel College Presidential Scholarship Recipient (Merit Based) Internship Office Bioscience Networking Seminar, Student Representative Academic Tutor for Biology, Chemistry, and Art Departments, 2010-presentTri-Beta National Biological Honors Society, Member since 2010Phi Theta Kappa National Honors Society of Two Year Colleges, Member since 20108

Scannable Resume: A scannable resume is one that is scanned by a computer for KEY WORDS relevant to the job description. Therefore, it is important to learn buzz words and industry terms in your field of interest and include them in your resume to maximize your cha

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