VENDOR ROUTING GUIDE

VENDOR ROUTING GUIDELast updated April 2010Dept. LogisticsVersion 21

TABLE OF CONTENTSINTRODUCTION.31.DOMESTIC SHIPMENTS .41.1 Collect Shipments .41.2 Pre-Paid Shipments .52.INTERNATIONAL SHIPMENTS. 62.1 FOB Shipments 62.2 DDP Shipments .73.DOCUMENTS 93.1 Commercial Invoice . 103.2 Packing List .123.3 Additional Documents 123.4 Bill of Lading/Airway Bill 134.DELIVERY APPOINTMENTS .142

INTRODUCTIONThese guidelines are defined to support the delivery of merchandise to our distribution center(s) ornominated transfer point. Adhering to these guidelines will expedite delivery and receipt, minimizepayment delays, and product returns to the vendor.All shipments to Hydrafacial are to be approved by the Hydrafacial Logistics department. TheHydrafacial Logistics department will determine the best service to ensure it meets the needs of thebusiness.SHIPMENTSDomestic shipments are those that contain goods produced/purchased in the US (with or withoutthe Hydrafacial name) or those goods imported by seller itself from a foreign location and soldafter they are in the US.Freight Terms:Collect – Vendor to contact HydraFacial’s Logistics Department to schedule pickup. All transportationcharges paid by the buyer. Vendor to invoice for the cost of goods only.Prepaid – Vendor is responsible for arranging and paying for all transportation charges. Vendor is liablefor merchandise until goods are received by HydraFacial representative. Freight is billed as a separateline item in the invoice.International shipment - Goods produced outside the US (with or without the Hydrafacial name)and imported by the seller or Hydrafacial.Freight Terms:FOB – Vendor is responsible to clear the goods for export, and for the costs and risks of delivering thegoods past the ship’s rail at the named port of shipment or designated location.DDP – Vendor is responsible for arranging and paying for all transportation charges and clearance.Vendor is liable for merchandise until goods are received by HydraFacial at designated locationPLEASE MAKE SURE YOUR FREIGHT TERMS ARE CLEARLY ASSIGNED WHEN PO ISRELEASED3

1.DOMESTIC SHIPMENTS1.1.COLLECT SHIPMENTSAll COLLECT shipments should be managed by HydraFacial’s Logistics Department. Hydrafacial willbe responsible for the payment of the freight and its movement from origin to destination.To schedule the pick-up of a purchase order(s) or general supplies and equipment, please e-mailDOMLOGISTICS@HYDRAFACIAL.COM at least 1 business day prior to pick up dateAll information below must be included in the pick-up request:a.b.c.d.e.f.g.Shipment ready date and estimated timeShipper name and pick up addressContact name and phone#PO number(s)/ Reference #Total units by PO/ Reference #PO/Reference # cancel dateIf shipping loose cartons, the total number of cartons by PO/Reference #i. Dimensions per cartonii. Weight per cartonh. If shipping pallets, the total number of pallets by PO/Reference #i. Dimensions per palletii. Weight per palletOnce this information is received, the Hydrafacial Logistics Department will respond with detailedshipping instructions.HydraFacial’s selected carrier will contact shipper to confirm pickup details/appointment.Only POs scheduled for pickup will be accepted.Vendors are responsible for the loading and accuracy of each shipment. Loads must be ready bythe scheduled pickup window agreed upon by vendor/seller and carrier.Any shipment cancellation requests must be received by the HydraFacial Logistics Department atleast 24 business hours prior to scheduled pickup date, otherwise vendor/seller will be responsiblefor any associated expenses. Same day pickups should be addressed with the Logistics Department.Vendor/seller will receive a copy of the BOL via email from the HydraFacial Logistics Departmentand must be presented to the carrier during time of pickup. Vendor must include a packing slip tothe lead carton on freight shipment.4

Any goods not shipped in adherence to the above requirements will be considered non-compliantand are subject to refusal and/or chargeback.1.2. PREPAID SHIPMENTS (exception)Shipments under PREPAID freight terms will be managed and paid by the seller. Please notePREPAID freight terms should be agreed upon in advance and clearly noted in the Purchase Order.PREPAID shipments will require a delivery appointment. Please see section 4 - DeliveryAppointmentsVendors are responsible for the loading and accuracy of each shipment. Shipments arriving withshortages and/or damages are the vendor’s responsibility. HydraFacial will communicate with thevendor as soon as possible.Purchase Orders must be delivered to HydraFacial designated location within the delivery windowprovided when scheduling the delivery of goods.Any goods not shipped in adherence to the above requirements will be considered non-compliantand are subject to refusal and/or chargeback.If vendor is unable to deliver goods by the designated date, vendor/shipper may be required toexpedite the shipment at their own expense.5

2.INTERNATIONAL SHIPMENTS2.1.FOB SHIPMENTSFOB (Free on Board) dictates that the vendor is responsible for export clearance from origin countryalong with the costs and risks of delivering the goods past the vessel’s rail at the designated port ofshipment. Under FOB term of sale, HydraFacial assumes responsibility when the freight is loadedonto the vessel/plane. Hydrafacial is responsible for ocean/air freight to destination, import duties,handling fees and local drayage to the destination.All FOB shipments should be managed by HydraFacial’s Logistics Department.To schedule a shipment for a purchase order(s) or general supplies and equipment, please e-mailINTLLOGISTICS@HYDRAFACIAL.COM at least 5 business days prior to ship date.All information below must be included in the shipment request:a.b.c.d.e.f.g.Shipment ready dateShipper nameContact name and phone#PO number(s)/ Reference #Total units by PO/ Reference #PO/Reference # cancel dateIf shipping loose cartons, the total number of cartons by PO/Reference #iii. Dimensions per cartoniv. Weight per cartonh. If shipping pallets, the total number of pallets by PO/Reference #v. Dimensions per palletvi. Weight per palletPurchase orders shipping from international locations will ship via air or ocean at Hydrafacial’sdiscretion. Shipments weighing less than 150 lbs. and fewer than 10 cartons will most likely ship viaParcel. Shipments weighing more than 150 lbs. and greater than 10 cartons will most likely ship viaFreight.o All non-containerized shipments of 10 cartons or more must be palletized.6

Product should be delivered on Grade A, reusable, four-way entry pallets, measuring 40” X 48”unless it is a customized item.Cartons must be delivered right-side-up and cubed on a pallet with no overhang.Cartons cannot contain mixed SKUs.Pallets with mixed purchase orders must have cartons grouped by purchase order within the pallet.All cartons must have their longest side facing one of the outer sides of the pallet.All pallets must maintain their integrity in-transit (cartons not overstuffed, cartons arranged in aninter-locking manner, etc.).Pallets must be shrink-wrapped or banded to prevent tipping and promote in-transit integrity.Pallets cannot exceed 50 total inches in height .All palletized cartons must have labels facing outward.If purchase order is multiple pallets, pallet labels need to indicate total pallet count ( i.e. pallet 1 ofX, pallet 2 of X, etc.)Freight Forwarder will be responsible for receiving all cargo relating to a PO, checking the conditionand markings on the cartons, verifying import documents for completeness, and issuing theForwarder’s Cargo Receipt (FCR). Prior to the issuance of the FCR, Freight Forwarder must receiveall cargo and export documents in good order. If freight is below the acceptable levels, FreightForwarder will reject goods or contact vendor to pick goods so they can be organized.Shipper must deliver freight and documents to Freight Forwarder at the same time.Ocean Shipments Factory loads (CY) cargo: Shipper/Vendor will deliver container to the terminal assigned byFreight Forwarder. Less than container (CFS/CY) cargo: Shipper/Vendor will deliver to a Consolidated CargoServices (CFS) facility at vendor’s expense for further consolidation. All cartons must bedelivered pre-sorted by purchase order(s).7

2.1.DDP SHIPMENTSShipments under DDP terms will be managed and paid by the seller. Please note DDP terms shouldbe agreed upon in advance and clearly noted in the Purchase Order.DDP shipments will require a delivery appointment. Please see section 4 - Delivery Appointments8

3.DOCUMENTSAll inbound shipments require a commercial invoice and packing list. If the shipment does not havea commercial invoice or packing list the shipment will be refused by HydraFacial’s designatedcarrier.U.S. Customs ClearanceCommercial InvoicePacking ListBill of Lading or Sea WaybillAir WaybillTransportXXXXWhen RequiredAlways for International ShipmentsAlwaysAlways for Ocean ShipmentsAlways for Air ShipmentsAll Documents need to list the following information when appropriateShip/Bill to:Edge Systems LLC dba Hydrafacial, 3600 E. Burnett Street, Long Beach, CA 90809 USA TEL: (800)603-49969TemplateEnclosedYESNONONO

3.1 Commercial Invoice – Details next pageCOMMERCIAL INVOICE TEMPLATEVendor/Seller (if different fromExporter)Importer Name & Address (1)Purchaser/Consignee name &address (If different fromImporter). (2)Bill to addressDate of ExportExporter References (i.e. PO No., Invoice No,etc.)Terms of SalePayment TermsCountry of Origin ofGoodsL/C NoNotify name and address(3)Port of LoadingCountry of UltimateDestinationShipping ModeSKU/ Number, description(4)Quantity / Unit ofMeasureQTYUOMHTS (5)Unit Value(US )ExtendedValue (US )Total CartonsTotal PiecesGross Weight KgsNet Weight KgsCubic Meters (CBM)I hereby certify that all information provided are true and correct.Company Seal & Authorized Signature10

DescriptionInformation on thecommercial invoice.XInformation onParking List.X1Importer name and address -(Edge Systems LLC dbaThe Hydrafacial Company3600 E Burnett StreetLong Beach, CA 908092Ship to address per PO otherwise same as 1XX3Notify for Air shipments:Hydrafacial Logistics teamXXNotify for Ocean shipments:Hydrafacial Logistics TeamXX4Customs description per Hydrafacial POXX5HTS CodeXXGeneral Guidelines for Completing a Commercial Invoice11

3.2 Packing ListA Packing Slip showing carton number(s) and contents of each master carton at the SKU item levelis mandatory for all shipments.Purchase orders cannot be combined on a single packing listThe packing list must accurately state the quantity shipped, not what was ordered.The packing list must be written, printed, or typed in the English language.The packing list must be in or on the lead carton. If in the lead carton, the carton must be identifiedwith “Packing List Enclosed”.A second copy of the packing list must be attached to the Bill of Lading.The Packing List must include:Vendor name and addressHydrafacial purchase order numberCarton quantities (by lot # if necessary)Total number of cartons by SKUQuantities per carton by SKUWeight per cartonFailure to provide a packing slip or submitting a packing slip with incorrect/missing information willresult in a potential chargeback.3.3 Additional Documents:Some products purchased by Hydrafacial will require specific documents for efficient receipt.Those documents may include: Certificate of AnalysisCertificate of OriginCertificate of Conformance.12