Table Of Contents - Fitbit

Table of ContentsGetting Started . 1What you’ll find in the box .1What’s in this document .1Setting up your Fitbit Charge 2 .2Setting up your tracker on your phone or tablet .2Setting up your tracker on your Windows 10 PC .2Setting up your tracker on your Mac .3Syncing your tracker data to your Fitbit account . 4Getting to know your Fitbit Charge 2 .5Wrist placement .5All-day wear and exercise .5Wrist choice and dominant hand . 6Navigation . 6Waking a dimmed screen .7Using the clock and menus .7Tapping your tracker . 8Battery life and charging . 9Finding your current battery level . 9Charging your tracker . 9Care . 10Changing the wristband . 10Removing a wristband . 10Attaching a new wristband . 11Automatic tracking with Fitbit Charge 2 . 13Viewing all-day stats . 13

Viewing your heart rate . 13Using heart-rate zones . 13Default heart-rate zones . 14Custom heart-rate zones . 15Tracking a daily activity goal. 15Choosing a goal. 15Seeing goal progress . 15Tracking hourly activity . 16Sleep Tracking . 17Setting sleep goals . 17Setting up bedtime reminders . 17Learning about your sleep habits . 17Exercising with Fitbit Charge 2 . 18Using SmartTrack . 18Using the Exercise menu. 18GPS requirements. 18Tracking exercise . 19Practicing Guided Breathing with Charge 2 . 20Using Silent Alarms. 21Enabling or disabling silent alarms . 21Dismissing silent alarms . 21Receiving Call, Text, & Calendar Notifications . 22Calendar requirements . 22Enabling notifications. 22Viewing incoming notifications . 23Customizing your Fitbit Charge 2 . 25

Changing the clock face. 25Using Quick View. 25Adjusting the heart rate tracker . 25Updating your Fitbit Charge 2 . 27Troubleshooting your Fitbit Charge 2 . 28Heart-rate signal missing . 28Unexpected behavior . 28Fitbit Charge 2 General Info & Specifications . 30Sensors . 30Materials . 30Wireless technology . 30Haptic feedback . 30Battery . 30Memory . 30Display . 31Size . 31Environmental conditions . 32Learn More . 32Return policy and warranty . 32Regulatory & Safety Notices . 33USA: Federal Communications Commission (FCC) statement . 33Canada: Industry Canada (IC) statement . 34European Union (EU) . 34Australia and New Zealand . 35China . 35Israel . 36

Japan. 36Mexico . 37Morocco . 37Oman . 37Philippines . 37Serbia . 38Singapore . 38South Africa . 38South Korea . 38Taiwan . 39United Arab Emirates . 40Safety statement. 40

Getting StartedWelcome to Fitbit Charge 2, the smart fitness band that helps you reach your goalsin style. Take a moment to review our complete safety information athttp://www.fitbit.com/safety.What you’ll find in the boxYour Fitbit Charge 2 box includes:TrackerCharging cableThe top and bottom detachable wristbands can be swapped for other colors andmaterials sold separately.What’s in this documentWe get you started quickly by creating a Fitbit account and making sure your trackercan transfer the data it collects to your dashboard. The dashboard is where you’ll setgoals, analyze historical data, identify trends, log food and water, keep up withfriends, and much more. As soon as you’re done setting up your tracker, you’re readyto start moving.Next, we explain how to find and use the features that interest you and adjust yourpreferences. To find more information, tips, and troubleshooting, please browse ourcomprehensive articles at help.fitbit.com.1

Setting up your Fitbit Charge 2For the best experience we recommend using the Fitbit app for iOS, Android, orWindows 10. If you don’t have a phone or tablet, you can also use a Bluetoothenabled Windows 10 PC or Mac. For non-Bluetooth options visit help.fitbit.com.Your Fitbit account asks for information such as height, weight, and sex to makevarious calculations such as stride lengths to estimate distance and basal metabolicrate to estimate calorie burn. You have the option to share your age, height, orweight with Fitbit friends but the information you provide is private by default.Setting up your tracker on your phone or tabletThe free Fitbit app is compatible with more than 200 phones and tablets thatsupport iOS, Android, and Windows 10 operating systems.To get started:1.2.3.4.5.Make sure the Fitbit app is compatible with your phone or tablet by checkinghttp://www.fitbit.com/devices.Find the Fitbit app in one of these locations, depending on your device: The Apple App Store for iOS devices such as an iPhone or iPad. The Google Play Store for Android devices such as the Samsung GalaxyS5 and Motorola Droid Turbo. The Microsoft Store for Windows 10 devices such as the Lumia phone orSurface tablet.Install the app. Note that if you don’t have an account with the store you’ll berequired to create one before you can download the app.When the app is installed, open it and tap Join Fitbit to be guided through aseries of questions that help you create your Fitbit account, or login to yourexisting account.Continue following the onscreen instructions to connect, or pair, your Charge2 to your phone or tablet. Pairing makes sure the tracker and phone or tabletcan communicate with one another (sync data back and forth).When you’re done pairing, read through the guide about your new tracker and thenexplore the Fitbit dashboard.Setting up your tracker on your Windows 10 PCIf you don’t have a phone or tablet, you can set up and sync your tracker using aBluetooth-enabled Windows 10 PC. The same Fitbit app that is available for Windows10 phones and tablets is available for your computer.2

To get the Fitbit app for your computer:1. Click the Start button on your PC and open the Microsoft Store (called Store).2. Search for “Fitbit app” and when you find it, click Free to download the app toyour computer.3. If you’ve never downloaded an app to your computer, you’ll be prompted tocreate an account with the Microsoft Store.4. Click Microsoft account to sign in with your existing Microsoft account. If youdon’t already have an account with Microsoft, follow the onscreen instructionsto create a new account.5. Open the app after it’s done downloading.6. Click Join Fitbit to be guided through a series of questions that help youcreate a Fitbit account, or login to your existing account.7. Continue following the onscreen instructions to connect, or pair, your Charge2 with the Windows 10 app. Pairing makes sure the tracker and app cancommunicate with one another (sync data back and forth).When you’re done pairing, read through the guide about your new tracker and thenexplore the Fitbit dashboard.Setting up your tracker on your MacIf you don’t have a compatible phone or tablet, you can set up your tracker with aBluetooth-enabled Mac and use the fitbit.com dashboard to see your stats. To usethis method you’ll first install a free software application called Fitbit Connect thatlets Charge 2 sync its data with your fitbit.com dashboard.To install Fitbit Connect and set up your tracker:1. Go to http://www.fitbit.com/setup.2. Scroll down and click the option to download. If the button does not correctlyshow your type of computer (for example, if it says “Download for Mac”),choose the correct type, then click the button.3. You’ll see an option to open or save a file; choose open. After several secondsyou’ll see an option to install Fitbit Connect.4.5.6.7.Double-click Install Fitbit Connect.pkg. The Fitbit Connect installer opens.Click Continue to move through the installer.When prompted, choose Set up a New Fitbit Device.Follow the onscreen instructions to create a Fitbit account, or login to yourexisting account, and connect your tracker with Fitbit Connect.3

When you’re done with the setup steps, Fitbit guides you through an introduction toyour new Charge 2 and then takes you to the fitbit.com dashboard.Syncing your tracker data to your Fitbit accountWhen you start using your Charge 2 you'll need to regularly sync it with your Fitbitdashboard. The dashboard is where you’ll track progress, see your exercise history,track your sleep patterns, participate in challenges, and much more. We recommendsyncing at least once a day.The Fitbit apps and Fitbit Connect use Bluetooth Low Energy (BLE) technology tosync with your Fitbit tracker.Each time you open the Fitbit app, it syncs automatically if the paired tracker isnearby. You can also use the Sync Now option in the app at any time.Fitbit Connect syncs every 15 minutes if the tracker is within 20 feet of the computer.To force a sync, click the Fitbit Connect icon located near the date and time on yourcomputer and choose Sync Now.4

Getting to know your Fitbit Charge 2This section tells you how best to wear, navigate, and charge your tracker. If youbought an accessory wristband, you’ll also find instructions for taking off the originalband and putting on a different one.Wrist placementReview these tips to make sure you’re wearing your tracker for optimal results.All-day wear and exerciseFor all-day wear when you’re not exercising, your Charge 2 should usually rest afinger’s width below your wrist bone and lay flat, as you would normally wear awatch.For optimized heart rate tracking keep these tips in mind:1.Experiment with wearing the tracker higher on your wrist during exercise.Because blood flow in your arm increases the farther up you go, moving thetracker up a couple inches can improve the heart rate signal. Also, manyexercises such as bike riding or weight lifting cause you to bend your wristfrequently, which is more likely to interfere with the heart rate signal if thetracker is lower on your wrist.5

2. Do not wear your tracker too tight; a tight band restricts blood flow,potentially affecting the heart rate signal. That being said, the tracker shouldalso be slightly tighter (snug but not constricting) during exercise than duringall-day wear.3. With high-intensity interval training or other activities where your wrist ismoving vigorously and non-rhythmically, the movement may limit the sensor’sability to

The Fitbit apps and Fitbit Connect use Bluetooth Low Energy (BLE) technology to sync with your Fitbit tracker. Each time you open the Fitbit app, it syncs automatically if the paired tracker is nearby. You can also use the Sync Now option in the app at any time. Fitbit Connect syncs every 15 minutes if the tracker is within 20 feet of the computer.