5-STAR WARRANTY

5-STAR WARRANTYThe Best-Performing Warranty in the Industry

Be Sure SureStart PLUS5-STAR WarrantyThe best-performing warrantyin the industry.Some of the things you enjoy most about your home areintegral combos – like the cream and sugar in your morning coffee,or a playtime break with peanut butter and jelly sandwiches.That’s why when CertainTeed wanted to create a roofing warranty thatoutperformed any other, we joined two of our best ingredients.By combining the product quality of ourIntegrity Roof System and the skillsets held by SELECT ShingleMastercredentialed contractors,CertainTeed has the confidence to offer theSureStart PLUS 5-Star Warranty.

Example of approximate cost for anaverage residential reroofing project:Installed cost of an IntegrityRoof System: 10,000ProjectedReplacementCost of an IntegrityRoof System(assumes 2%Annual Inflation)Year15101120304050ProjectedCost 10,200 11,041 12,190 12,434 14,859 18,114 22,080 26,916ValueProvidedby aTypicalLimitedWarrantyValueProvidedby SureStartPLUS5-STARCoverageAmountProvided 6,120 6,625 7,314 3,233 2,972 2,415 1,472 1,794AmountProvided 10,200 11,041 12,190 12,434 14,859 18,114 22,080 26,916This example is based on most shingle manufacturerslimited warranties and is for illustrative purposes only.Actual costs will vary by region and roof type. 10,000 (Installed Cost of Integrity Roof System)CertainTeed’s SureStart PLUS 5-STARCoverage versus Limited Lifetime WarrantyLimited WarrantyNon-proratedcoverage formaterials & laborin years 1-10.SureStart PLUS 5-STAR WarrantyNon-prorated coverage for materials,labor, tear-off and disposal expensesin years 1-50.Limited WarrantyProrated coverage for materialsin years 11-40; proration stopsafter 40th year and remains at 20%.Years151015202530354045Warranty coverage comparison over time(Example is for a residential home; see warranty for details)50Five-StarProtectionThe SureStart PLUS 5-STAR Warrantyis the result of roofing products that arecrafted with quality materials, advancedmanufacturing methods and a standard ofexcellence that has no equal.Five-Star ServiceSELECT ShingleMaster Superior knowledge combined with superior products is what makes the SureStart PLUS 5-STARWarranty possible. That’s why only a CertainTeed Select ShingleMaster is authorized to offer aSureStart PLUS 5-STAR Warranty.Earning our highest-level credential involves a rigorous process, including several significanteducational and accreditation steps.SELECT ShingleMaster requirements:5-STARWARRANTYLifetime Shingles50 years1Non-Prorated Coverage4Materials & Labor4Tear-off4Disposal4Workmanship42 Non-prorated coverage throughoutprotection period.3 Coverage of the cost of roof materials torepair or replace defective shingles. Coverage of the cost of labor to repair orapply new shingles to replace defectiveshingles, including tear-off (removal),metalwork, flashing and disposal. Fully transferable from the original propertyowner/consumer to the first subsequentowner for 15 years from the date ofinstallation. Coverage of the cost of roofing materialsand the labor to repair or replace defectiveworkmanship in the application of theIntegrity Roof System.1 Applies to single-family detached houses. Duration for all othertypes of structures is limited to 30 years.2 Workmanship is covered for 25 years.3 A non-prorated warranty will not reduce the manufacturer’sresponsibility over time. The amount of coverage will remainconstant for the full term of the warranty.Non-Prorated Protection and TransferableWell Qualified and Knowledgeable Through testing and regular re-accreditation,all SureStart PLUS 5-STAR Warrantysupervisors and at least 50 percent of thecompany’s installers are Master ShingleApplicators (MSAs). Information from the CertainTeed ShingleApplicator’s Manual provides instructionto MSAs, making them some of the mostknowledgeable roofing installers inthe industry. One or more company employeeshave earned the Shingle QualitySpecialist designation afterpassing a test on theCertainTeed ShingleTechnology Manual, whichproves their knowledgeof shingle products, qualitystandards and satisfyingcustomer objectives. The SELECT ShingleMaster must carryworker’s compensation insurance, asrequired by law, and liability insurancecovering roofing. This coverage is criticalfor the customer protection we insist on. The company must have been in business fora minimum of five years or have held anotherCertainTeed credential for at least one year, orhave prior industry experience that CertainTeedconsiders a comparable qualification.A SELECTShingleMaster %is in the topof his profession.1 The workmanship of the SELECTShingleMaster is warranted for 25 yearsof non-prorated coverage. This unparalleled coverage is transferableto the first subsequent owner for 15 yearsfrom the installation date – 5 years longerthan a typical warranty. The SELECT ShingleMasteragrees to abide by a code ofethics that covers compliancewith applicable laws,standards of workmanship,customer service and businessadministration.Insured and Established‘‘ Replacement coverage of material andlabor is not prorated or otherwise reduced.This means the coverage remains constantfor the full term of the 5-STAR Warranty.Ethical and Customer-Focused‘‘SureStart PLUS Coverageprotects your investment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Five-StarValue CertainTeed sends a CustomerTrackRecord survey to measure theSelect ShingleMaster’s performance onSureStart PLUS roofing projects. The companymust maintain a customer satisfaction rating offour or higher on a five-point scale. Contractors are rated on communication skills,professionalism, timeliness, responsiveness,workmanship, care put into the work and theoverall satisfaction of you, the customer. By evaluating the contractor’s performance, wecan ensure SELECT ShingleMasters maintainthe necessary skills to install the Integrity RoofSystem and satisfy their customers. This commitment to quality is whatmakes the SureStart PLUS 5-STARWarranty possible.

Five-StarSystemINTEGRITY ROOFING FROMINTEGRAL PRODUCTSIntegrityRoof System 1. WinterGuard 3. Starter Shingles5. CertainTeed Ridge VentsWaterproofing shingle underlaymentprevents leaks from wind-driven rain andice dams in vulnerable areas, such as pipepenetration, chimneys, vertical walls,roof-to-wall junctions and eaves.Starter shingles are designed to work specificallywith each different type of CertainTeed shinglefor maximum performance. These shingles areinstalled along the roof eaves. Although notrequired, it is best practice to also install startershingles at the rake edges of the roof.Ridge Vents combined with sufficientintake vents, such as CertainTeedIntake Vents, are the most effectiveventilation system.A roof is only as strong as the sum of its parts.That’s why our Integrity Roof System requiresCertainTeed products. Add underlayment andaccessory products to high-quality shingles,and you’ve got a complete roof system.When you choose an IntegrityRoof System, you gain theadvantage of having CertainTeedas your single manufacturingsource to stand behind itsroof system components.2. Roofers’ Select , DiamondDeck or RoofRunner High-performance underlayment providesa protective water-resistant layer overthe roof deck and a secondary barrieragainst leaks.565422136. Hip & Ridge Accessories4. CertainTeed ShinglesHigh-quality shingles available in a wide varietyof styles and colors, covered by the strongestwarranty in the business.Flintlastic roll roofing products arealso available for flat roof areas.Accessory shingles are used to finishthe hips and ridges of the roof and aredesigned to complement the appearanceof CertainTeed shingles.Metal FlashingsIn order to qualify for the SureStart PLUS5-STAR Warranty, all metal flashings onthe roof must be replaced, including step,sidewall, chimney, skylight flashing, etc.

CERTAINTEED ROOFINGThe bestformula underone roof.We start with the highestquality raw materials and addstate-of-the art technologyto monitor our manufacturingprocess and test our finishedproducts. The result issuperior performance frombeginning to end.learn more at:certainteed.com/roofingCertainTeed CorporationROOFING SIDING TRIM DECKING RAILING FENCE GYPSUM CEILINGS INSULATION20 Moores Road Malvern, PA 19355Professional: 800-233-8990Consumer: 800-782-8777certainteed.com 1/18 CertainTeed Corporation, Printed in the USA Code No. 20-30-398

CertainTeedSureStart Strong protection in the early yearsWhy only CertainTeed gives you theconfidence of SureStart and SureStart PLUS.Upgraded 130 mph Wind Warranty Available Extended Transferable Coverage Lifetime ShinglesNon-Prorated CoverageMaterials & erage20 years50 years†50 years‡444444444444§DisposalWorkmanshipNOTE: XT 25, XT 30 and Patriot shingles carry 10 years with 3-STAR, 20 years with4-STAR and 25 years with 5-STAR coverage including the features as indicated above.SureStart PLUS extends the duration and coverage of standard SureStartprotection for the installed CertainTeed roofing products. For all other warrantyfeatures refer to CertainTeed’s Limited Asphalt Shingle Warranty in place atthe time your shingles were installed (obtain a copy by calling 800-782-8777or visit www.certainteed.com)We can offer this extensive coverage because all CertainTeedroofing products are crafted with quality materials, advancedmanufacturing methods and a standard of excellence.That means problems rarely occur.But just in case a defect arises during the critical early years,CertainTeed protects you with SureStart or SureStart PLUSas follows: Coverage of 100% of the cost of shingles to repair orreplace defective shingles. Coverage of the cost of labor to repair the defectiveshingles or apply new shingles to replace defective shingles. 130 mph wind warranty availableon lifetime products when specialapplication methods are used: Non-prorated coverage throughout SureStart or SureStartPLUS protection periods. Fully transferable for 10 years with 3-STAR Coverage, 12 years with 4-STARCoverage, and 15 years with 5-STAR Coverage; refer to CertainTeed’s limitedwarranty for details on transfers. Transferable from the original property owner/consumerto the first subsequent owner.† Applies to single-family detached houses. Duration for all other typesof structures is limited to 25 years. See the Limited Asphalt Shingle Warranty for details.‡ Applies to single-family detached houses. Duration for all other typesof structures is limited to 30 years.§ Workmanship is covered for 25 years.Flat Roof Sections: If a CertainTeed Flintlastic roof system is part of the job,up to 10 squares will be covered for 12, 15 or 20 years depending uponthe specific system installed. Flintlastic SA 2-ply system (nailbase and cap sheet) for 12 years Flintlastic SA 3-ply system (nailbase, plybase and cap sheet) for 15 years Flintlastic SA 3-ply system (nailbase, midply and cap sheet) for 20 yearsRefer to the Commercial Systems Specifications Manual for all other Flintlasticsystems.learn more at:certainteed.com/roofingASK ABOUT ALL OF OUR OTHERCERTAINTEED PRODUCTSAND SYSTEMS:ROOFING SIDING TRIMDECKING RAILING FENCECertainTeedCorporation20 Moores RoadMalvern, PA 19355www.certainteed.comGYPSUM CEILINGS INSULATIONProfessional: 800-233-8990Consumer: 800-782-8777 2018 CertainTeed Corporation, Printed in USA, Code No. 20-20-3065TheCertainTeedShingle Warrantythat gives youcoveragewhen youneed it most.