Online Ordering Through Mary Kay InTouch

Online ordering through Mary KayInTouch is now available. You cannow place your orders online easilyfrom any computer, any place, andbetter still, anytime!FREQUENTLY ASKED QUESTIONSOnline Ordering offers:Q: Who can use this Online Ordering facility?A: Online Ordering facility is open to all Beauty Consultants.ì Fast and easy serviceQ: How do I get started?A: Login to Online Ordering at Mary Kay Corporate Website. Step by stepguideline is available at website and the following page.ì The ability to place an orderany time - day or nightì Interaction with productinformation and imagesì Selection from the onlinecatalogueì Updates on promotionsì A practical and pleasantexperience interacting withthe Company while expandingyour businessì Payment online throughcredit cardQ: Is Mary Kay Philippines’ Online Ordering secure?A: The security of the facility is certified with Secure Socket Layer (SSL)method. All transactions are secure and protected.Q: I received an error message that stops me from making an order.What should I do?A: Please contact Customer Service for more details.Q: What is the payment method for Online Ordering?A: Credit Card. (Visa & MasterCard) issued from major banks.Q: Will my credit card be charged if my computer shuts down whilepayment is processing?A: No. Your credit card will only be charged after successful transaction.Please keep order confirmation and statement for verification.Q: What is the latest time to submit orders online?A: You may submit your order online anytime. For month-end dates,online ordering will be closed at 12:00am and re-open at 9:00 am thefollowing day.Q: If I submit my order online on the last day for pick up, will I be ableto go to the Beauty Center to pick up products on the same day?A: Order submitted online on month-end cut-off days, may only bepicked-up at the Beauty Center, two working days after the month-endcut-off.

step1-getting started.step 2: How to order? (OPTION A)Follow these six simple steps to get to the Online Ordering page1Go to Mary Kay Philippines website.Open your Internet explorer and typewww.marykay.com.ph in the address bar.2You can choose from three easy ways to order. Option A - order by product , Option B - order by part numberand Option C - order by Consultant Order Sheet.Click on the MK InTouch logo foundbelow the homepage. It will open the MKInTouch Login page.1On the Online Ordering Main page,Choose the “Create a Cosmetic Order”found on the left part of the online orderingpage, this will open the Order by ProductCategory page.on the name of the desired2 Clickproduct to select it. The product’s3image, price and full name will beshown. To see the complete details ofthe product, click on its image.Enter your BC ID and Passwordin the text box provided.45Click the My Account link on themenu bar and select the OnlineOrdering submenu. This will openthe Online Ordering main page.Click the Login button to submit.The Marykay InTouch websitewill open.REVIEW ORDERS PAGEthe desired quantity3 Enterof each product in the textbox provided.add your order to the4 ToCurrentOrder Summary,Click on the “UpdateMy Order”.5 Current Order Summary is displayed here.add products to your order,6 ToRepeatsteps 1-4.your are done adding products or just want to7 Ifcheckyour order, Click “Submit My Order”.

order by productorder by productthe details. This page lists8 Verifyall the selected products and theirdetails (Description/Unit Price/Quantity/Total Price.)Check the summary total9 amountif correct.“Proceed to Payment” to10 Clickgo to the next step.the order is entitled to bonus11 Ifitems,they are listed here.Continue to proceed to12 ClickShipping Information.A list of bonus items will appearif the consultant is qualified forESRS, NCB or MOB.if the order is to be15 Selectdelivered to the primaryif its a personal13 Selectorder or for *anotherconsultant.address or to a differentaddress. Make sure to indicateyour complete and correctaddress and contact numberinformation.OPTIONAL BUTTONS:ADD MORE PRODUCTS.Click this if you want toadd more products to thecurrent order.SAVE ORDER.Select this if you want tosave your ongoing orderand go back later.VIEW/PRINT YOUR ORDER.You may print the entireorder for records.CANCELClick this if you want tocancel your order.if for Delivery14 Chooseor for Pickup.Continue to16 Clickproceed to next step.* Only Sales Director can order in behalfof another consultant within her unit.

order by product17order by productImportant! Please ensure that all information you enter iscomplete and accurate before submitting. DO NOT CLOSETHE WINDOW WHILE IT IS BEING PROCESSED.Verify that all theinformation is correct.Upon successful transaction, the page will be routed to theOrder Confirmation page. Otherwise, if there’s an erroron the information you have provided, or if your card isdeclined, the page will show an error message.the checkbox to18 Clickagree to the OrderingGuidelines.Payment Type19 Selectand Click Purchaseto continue with thePayment.SAVE ORDER.Select this if you want to save yourongoing order and go back later.CANCEL ORDER.Select this if you want tocancel your order.You21 Congratulations!have completed youronline order correctly.Please take note ofyour Order Number andEstimated Arrival Date.For orders to be pickedup in the BeautyCenters you will needto present your OrderID/ Number.page. On this page. Enter the details required and Click20 PaymentContinue. (Credit Card Type, Credit Card Number, Amount to becharged, Credit Card Holder Name & Expiry Date).CHECK ORDER STATUSSelect this if you want tocheck the status of your order.CREATE NEW ORDERClick this if you want tostart a new order.PRINT CONFIRMATIONSelect this if you wantto print the confirmationpage of your order.

order by part number (OPTION B)order by part number41On the Online Ordering Main page,Choose the “Create an order bypart” found on the left part of theonline ordering page, this will openthe Order by Part page.2Enter the PART NUMBER of the productto order and the desired quantity.3Add more products byentering part numbers inthe text fields.5Click “Submit My Order”once your order list is complete.Click “Update My Order”to initialize the order list oradd to the current order list.ORDER LISTThe list of the correspondingproducts of the part number/syou entered.OPTIONAL BUTTONS:SHOP BY CATEGORYSelect this if you want toOrder by Product Category.ONE PAGE ORDERSelect this if you want toOrder by One-Page COS Type.SUBMIT MY ORDERSelect this if you’re done addingproducts to your order and wantto proceed.6RemoveClick Remove for each product youwill not include in the order list.Proceed to Review order page, follow step 8 to step 21 of“Order by Product Category” ( refer to pages 4 -7 ).

order by one page cos catalog (OPTION C)1On the Online Ordering Mainpage, Choose the “CREATE ANORDER WITH ONE PAGE PRODUCTCATEGORIES” found on the left partof the online ordering page, this willopen the order by “One pageProduct Categories” page.2helpful featuresHere are steps to help you view previously saved orders or check your order status.RETRIEVE SAVED ORDERYou may choose to viewproducts from under Section 1,Section 2 or both.1On the Main page, under the “VIEW SAVEDORDERS” is a short list of the most recentsaved orders. If you can find the order youwant to retrieve in the short list CLICK on it.Otherwise CLICK MORE. This will open theSaved Orders page.2To review an order, Click on the linklisted under Saved Order Name.This will open that saved order“Review Orders” page.order details or continue adding3 Reviewmore products in this order.REVIEW ORDERS PAGE3Look for the item and enter thedesired quantity. Click “Update MyOrder” to initialize the order listor add the current list to your order.Click “Submit My Order”4 onceyour order list is complete.5Proceed to Review order page, follow step 8 to step 21of “Order by Product Category” ( refer to pages 4 -7 ).4Proceed to Review order page, follow step 8 to step 21 of“Order by Product Category” ( refer to pages 4 -7 ).

helpful featuresCHECK ORDER STATUS12On the Main page, click “ORDER STATUS”This will open the Order Status pageOn the Order Status page,Select the option for thefollowing:n Type of Ordern Order Channeln Status of the OrdersYou may view order statushistory for the past 60 days.ORDER STATUS PAGESales Directors can viewthe orders of their unitmembers here34At order status, clickon the Order Date.The order details will be displayed. At thebottom page, click Shipment Tracking.2GO web page will be displayed withthe parcel tracking information for theparticular order.MARY KAY (PHILS), INC.QUEZON CITYDAVAO CITYCEBU CITYZAMBOANGA2/Flr Allegro Center,2284 Pasong Tamo Ext., Makati CityTel. Nos: (02) 859-6200/859-MARYFax Nos: (02) 859-6299Email: mkpcservice@mkcorp.comG/Flr Casa Rafael Building1223 Quezon AvenueQuezon CityTel. Nos: (02) 371-83-55Fax No: (02) 371-8322Door 6 & 7 Regina ComplexCM Recto AvenueDavao CityTel. No: (082) 224-5956Fax No: (082) 224-5955G/Flr Cebu CapitolComm. ComplexN. Escario StreetBgy. Camputhaw, Cebu CityTel. No: (032) 254-8081Fax No: (032) 253-46612/Flr YPC BuildingVeteran’s Avenue7000 Zamboanga CityTel. No: (062) 992-6222Visit our website : www.marykay.com.phCustomer service: (632) 859-6200a member of:DIRECT SELLING ASSOCIATIONOF THE PHILIPPINES, INC.www.dsap.ph

1 Go to Mary Kay Philippines website. Open your Internet explorer and type www.marykay.com.ph in the address bar. 3 Enter your BC ID and Password in the text box provided. You can choose from three easy ways to order. Option A - order by product , Option B - order by pa