SUMMARY OF KEY FINDINGS - Georgetown University

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WHAT’SWORKING?A Study of the Intersection of Family,Friend, and Neighbor Networks and EarlyChildhood Mental Health ConsultationSUMMARY OF KEY FINDINGSLan T. Le, M.P.A.Kelly Lavin, M.A.Ana Katrina Aquino, B.A.Eva Marie Shivers, J.D., Ph.D.Deborah F. Perry, Ph.D.Neal M. Horen, Ph.D.DECEMBER 2018What’s Working? A Study of the Intersection of Family, Friend, and Neighbor Networks and ECMHC: A Summary of Key Findings

Recommended CitationLe, L. T., Lavin, K., Aquino, A. K., Shivers, E. M., Perry, D. F., & Horen,N. M. (2018). What’s Working? A Study of the Intersection ofFamily, Friend, and Neighbor Networks and Early Childhood MentalHealth Consultation: Summary of Key Findings. Washington, DC:Georgetown University Center for Child and Human Development.FundingThis study was funded by the Robert Wood Johnson Foundation.We thank them for their support but acknowledge that the findingsand implications discussed in this report are those of the authorsalone, and do not necessarily reflect the opinion of the foundation.Report available at https://gucchd.georgetown.eduNotice of NondiscriminationIn accordance with the requirements of Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972,and Section 504 of the Rehabilitation Act of 1973, and implementing regulations promulgated under each of these federalstatutes, Georgetown University does not discriminate in its programs, activities, or employment practices on the basis ofrace, color, national origin, sex, age, or disability. The University’s compliance program under these statutes and regulations issupervised by Rosemary Kilkenny, Special Assistant to the President for Affirmative Action Programs. Her office is located inRoom G-10, Darnall Hall, and her telephone number is (202) 687-4798.

ACKNOWLEDGEMENTSWe are extremely grateful for the partnerships that enabled us to embark on this importantstudy and gather takeaways in the hopes of better supporting our most essential caregivers.We would like to extend a special thank you to the following individuals for their time,insight, and generosity. Each of the site liaisons, Jordana Ash, Cassandra Coe, Mary Mackrain, Meghan Schmelzer, and EvaMarie Shivers, for making important connections and laying the foundation for successful site visits. To the program directors and organizational leaders and staff, Estela Garcia, Richard Garcia, ValerieGonzales, Sheri Hannah-Ruh, Berta Hernandez, Karla Mancini, Erin Mooney, Sarah OcampoSchlesinger, Kenia Pinela, Janis Pottorff, Diana Romero Campbell, Rose Sneed, Alison Steier, andGerman Walteros, for graciously hosting us and sharing their invaluable insights and feedback. Each of the family, friend, and neighbor (FFN) and family child care (FCC) providers, mental healthconsultants, early childhood network providers, state and county administrators and leaders, andfunders we spoke to across the four study sites for so candidly sharing their thoughts, perspectives,and experiences with us. Our Expert Workgroup members, Jordana Ash, Lee Beers, Helen Blank, Juliet Bromer, Mary BethBruder, Amanda Bryans, Cassandra Coe, Lynette Fraga, Kadija Johnston, Brenda Jones-Harden,Mary Mackrain, Kim Nall, Mary Ann Nemoto, Sarah Ocampo-Schlesinger, Jennifer Oppenheim,Toni Porter, Dawn Ramsburg, and Amy Susman-Stillman, for their tremendous expertise, thoughtfulguidance, and helpful feedback. Our colleagues at the Georgetown University Center for Child and Human Development (GUCCHD),Amy Hunter and Toby Long, for being an integral part of the study team from the inception of thestudy to materials development, data collection, and review of preliminary findings. Maya Sandalow at GUCCHD for her substantial contributions around the national scanincluding outreach to participants during the data collection phase and data analysis andsummarizing of the findings. Our administrative team at GUCCHD who supported the logistical and financial aspects of thisstudy. In particular, MelKisha Knight for her administrative support of the study team and expertworkgroup activities, and Brian Hosmer, Mariam Kherbouch, and Donna Deardorff for theiradministrative leadership and guidance. Charles Yang, formerly of Indigo Cultural Center, Inc. for his study team and administrative support. The Leonardtown Grants, LLC editing team, Dorothy McRae, Leslie Roeser, and Amanda McKinley,for their time and assistance copyediting the report drafts. Our project officer, Claire Gibbons, for her consummate support and guidance throughout this study,and the Robert Wood Johnson Foundation for funding this important, emerging area of study tobetter understand the needs of and supports for FFN child care providers.What’s Working? A Study of the Intersection of Family, Friend, and Neighbor Networks and ECMHC: A Summary of Key Findingsiii

TABLE OF CONTENTSAcknowledgements. iiiSECTION1: Overview.1SECTION2: Study Design. 3Objectives. 3Methodology. 3SECTION3: Cross-Site Analysis. 5Contextualizing the Family, Friend, and Neighbor Child Care Landscape. 5Characteristics and Considerations. 5Family, Friend, and Neighbor Experts and Quality of Care. 5Mistrust of Systems and the Need for Cultural Brokers. 6Barriers Experienced by Providers. 7Mental Health Concerns of Providers. 7Lessons Learned. 7The Importance of Early Childhood Network Providers and Peers. 7The Role of Mental Health Consultants. 8Components of Successful Models Working withFamily, Friend, and Neighbor Child Care Providers. 9A Continuum of Services Addressing Mental Healthin Family, Friend, and Neighbor Child Care. 12SECTION4: Discussion. 17Multilevel Implications. 17Implications for Infant and Early Childhood Mental HealthConsultation Program Design and Implementation. 17Implications for Family, Friend, and NeighborSupport Program Design and Implementation. 18Implications at the Policy and Systems Levels. 18A Call to Action. 19References. 21What’s Working? A Study of the Intersection of Family, Friend, and Neighbor Networks and ECMHC: A Summary of Key Findingsv

SECTIONF1OVERVIEWamily, friend, and neighbor (FFN) child care—also referred to as kith and kin care, relativecare, informal care, home-based care, and license-exempt care—is one of the oldest and mostcommon forms of child care. This type of care is defined as any regular, non-parental, noncustodial child care arrangement other than a licensed center, program, or family child care (FCC)home; thus, this form of child care usually includes relatives, friends, neighbors, and other adults caringfor children in their homes (Brandon et al., 2002). In home-based settings, FCC is registered, licensed,or regulated while FFN child care is often exempt from licensing or regulations (Tonyan, Paulsell &Shivers, 2017). The distinction between FCC and FFN care can be blurry since varying state or countyregulations may mean care that is regulated in one state may not be regulated in another state (SusmanStillman & Banghart, 2008). Despite its prevalence—up to 60% or almost six million children are inFFN child care—(NSECE, 2015), little is known about the characteristics, quality, and evidence ofsuccessful programs offering training, education, and support to FFN child care providers.In this study, with funding from the Robert Wood Johnson Foundation, weendeavored to understand more about the FFN child care landscape to helpdetermine which services and supports, and in particular mental health relatedservices and supports, are most requested and needed by FFN child careproviders to build their knowledge, skills, and self-efficacy. By contextualizingthe FFN child care landscape, we hoped to ground the work of programscommitted to strengthening protective factors, such as culture, community, andsocial connections, and supporting FFN providers and families to positivelyinfluence child and caregiver well-being.We wanted to learn about the mental health and other needs of FFN providersto understand the effects of home-based caregiving on the mental and physicalhealth of providers and family dynamics, and explore access to and utilizationof services and supports to alleviate stressors and build capacity and resilience.Since the mental health of young children is intimately and inextricably linkedto the well-being of their caregivers (National Research Council and Instituteof Medicine, 2000; Center on the Developing Child, 2013), the impact ofunmet provider needs can have detrimental effects on children’s long-termachievement and success.While there appears to be both substantial need and potential demand forservices and supports for FFN caregivers, there is no robust evaluation literaturedocumenting either the conditions under which FFN child care providers willactually participate, the role of early childhood network providers (ECNPs) infacilitating enhancements in quality, or the degree to which various training oreducational activities can improve the quality of their interactions with children(Brandon, 2005; Porter et al., 2010). Gathering more data about this group ofproviders as well as the organizations delivering the professional developmentWhat is family, friend,and neighbor child care?“Family, friend, and neighborchild care—also referred toas informal care, home-basedcare, kith and kin care, kincare, relative care, legallyunlicensed, and licenseexempt care—is more andmore commonly recognizedas home-based care—in thecaregiver’s or child’s home—provided by caregiverswho are relatives, friends,neighbors, or babysitters/nannies.”— SUSMAN-STILLMAN &BANGHART, 2008“Infants and toddlers,regardless of family incomeor household structure,are predominantly caredfor by family, friends,and neighbors.”— SUSMAN-STILLMAN &BANGHART, 2011What’s Working? A Study of the Intersection of Family, Friend, and Neighbor Networks and ECMHC: A Summary of Key Findings1

OVERVIEWstrategies is therefore a critical priority for the early childhood policy agenda throughout the country(Chase, 2008; Thomas et al., 2015; Weber, 2013). With this study, we wanted to learn more aboutoutreach, recruitment, and engagement of FFN child care providers in program offerings, understandthe role of staff in facilitating change, and the impact training and support can have at the provider,child, and family levels.To ensure that all children receive high quality care in whatever setting theirfamily has chosen for them, especially in FFN child care settings, increasingWhat is Infant and Earlynumbers of child and community advocates and policymakers argue that thereChildhood Mental HealthConsultation (IECMHC)?is a need to examine and advance innovative strategies, such as Infant and EarlyIECMHC is prevention-basedChildhood Mental Health Consultation (IECMHC), that can potentiallyservice that pairs a mentalimprove children’s social and emotional outcomes as well as the overall qualityhealth consultant with familiesof care (Annie E. Casey Foundation, 2006; Chase, 2008; Emarita, 2006;and adults who work withinfants and young children inKreader & Lawrence, 2006; Shivers, Farago, & Goubeaux, 2016). With fewthe different settings wheresystemic efforts to improve and enhance FFN child care, this study aimed tothey learn and grow, suchunderstand the potential role that IECMHC, as an evidence-based approach,as child care, preschool, andcould play in meeting the needs of FFN child care providers, children and theirtheir home. The aim is to buildadults’ capacity to strengthenfamilies. With no previous studies about how IECMHC is being used by FFNand support the healthy socialchild care, we wanted to determine the extent to which IECMHC is availableand emotional developmentto FFN child care providers, and whether mental health consultation is a viableof children—early and beforeintervention is needed.and helpful approach for FFN settings in supporting young children’s social— CENTER FOR INFANT AND EARLYand emotional development, if and when available. To this end, we selectedCHILDHOOD MENTAL HEALTHfour sites where there was or is a potential intersection between FFN child careCONSULTATION, 2018and IECMHC to begin to learn about its availability and applicability for FFNproviders. After outreach and discussions with our Expert Workgroup, the fourparticipating sites were chosen: Arizona, Colorado, Michigan, and San Francisco, California.1Despite the evidence for impacts at the child, teacher, and classroom level from evaluations ofIECMHC in formal, center-based child care settings (Brennan, Bradley, Allen, & Perry, 2008;Hepburn, Perry, Shivers, & Gilliam, 2013; Perry, Allen, Brennan, & Bradley, 2010), little is knownabout the potential benefits of IECMHC for providers, children and their families in FFN child carearrangements. There are notable distinct features of FFN child care arrangements and the profiles ofFFN providers themselves that provide a compelling case for why IEMCHC might be beneficial forcaregiver well-being and children’s social and emotional development, as well as program staff who workdirectly with FFN providers, such as ECNPs. These factors led us to study the intersection betweenFFN child care and IECMHC to understand if mental health consultation could be beneficial for FFNproviders and the staff supporting them, if and when available, and better understand the congruouswork of IECMHC programs and early childhood networks of support on behalf of FFN providers,children and their families.12https://www.samhsa.gov/iecmhcWhat’s Working? A Study of the Intersection of Family, Friend, and Neighbor Networks and ECMHC: A Summary of Key Findings

SECTION2STUDYDESIGNObjectivesThe principal objectives of this project were:1. To understand the needs of FFN child care providers in supporting young children’s social andemotional development through a mental health lens;2. To determine the extent to which FFN child care providers have access to supportive services, suchas IECMHC, or professional development through quality improvement initiatives offered by earlychildhood networks of support; and3. To describe a continuum of services and supports available to FFN child care providers to addressmental wellness that may include IECMHC.MethodologyThe major study components included: Site visits with key informant interviews and focus groups to learn about the FFN child carelandscape and services and supports for FFN child care providers, including IECMHC, if and whenavailable; An on-site FFN survey handed out during the FFN child care provider focus groups to learn moreabout FFN provider and child characteristics and child care arrangements; and A national scan to gain a broad understanding of how states and jurisdictions are providing mentalhealth services, including IECMHC, to FFN child care providers.During the four site visits, key informant interviews and focus groups were conducted with unlicensedFFN providers, licensed FCC providers, program directors, organizational leaders, mental healthconsultants (MHCs), ECNPs, state and county administrators and other state leaders, and funders.Forty-one interviews and focus groups were conducted across the four sites. We spoke to a total of147 participants. For the national scan, twenty-five responses were received from the child care side andtwenty-one responses from the mental health side. Eleven states completed both sections of the scan.In order to address the aforementioned research questions, the study team utilized a mixed methodsapproach to synthesize extant data with new data collection and analysis. This summary of the findingswill focus on the results from the qualitative analyses of the site visit data.What’s Working? A Study of the Intersection of Family, Friend, and Neighbor Networks and ECMHC: A Summary of Key Findings3

SECTION3CROSS-SITEANALYSISContextualizing the Family, Friend, andNeighbor Child Care LandscapeCharacteristics and ConsiderationsThe four study sites confirmed that, similar to national trends, FFN child care arrangements are mostoften used by families who tend to be low-income, communities of color, and communities that tendto be marginalized, such as immigrant and undocumented families where English is the secondarylanguage. Our findings affirm research indicating that trust, safety, parent flexibility, accessibility, cost,a desire to maintain and strengthen family connections, and a belief that children receive more personalattention in FFN care (Anderson, et al., 2005; Brandon, et al., 2002; Bromer, 2006; Brown-Lyons, etal., 2001; Li-Grining & Coley, 2006; Paulsell, et al., 2006; Porter, et al., 2010; Porter, 1998) are someof the primary reasons why families choose FFN care. Family members, such as grandparents or aunts,who are the most typical related providers, or close friends or neighbors from similar racial and ethnicbackgrounds, give parents the feeling that their children are in the best hands possible so they can focuson financially providing for their families.We found that the cultural and linguistic match is pivotal with both parties better able to understandculturally steeped and normative child rearing practices, communicate with one another in the samelanguage, and honor important traditions and customs. Additionally, we learned that families who useFFN care are most often dealing with many life stressors and tend to work nontraditional or multiplejobs with off-shift hours (second or third shifts) or rotating shifts or are in school. These circumstancesrequire flexible child care arrangements that include evening, overnight, weekend, and/or sick care aswell as long hours. In sum, the study sites described FFN care as an “authentic” child care system thatgrew naturally, organically, and exponentially especially in communities with lower socio-economicstatus and communities of color in need of a culturally responsive, trustworthy, flexible, and costeffective way to care for their children.“A lot of families that we work with choose FFN providers for lots of reasons. Having providers thatspeak your language, having providers that understand your family and your culture and will give yourchildren affection in a way that doesn’t happen in licensed care.” — CO, ECNPFamily, Friend, and Neighbor Experts and Quality of CareIn seeking to understand the FFN child care landscape, it became clear that there is a tension aroundthe professionalization of FFN care. There is a subset of FFN child care providers who want to becomemore “professional” by getting licensed, becoming a home-based business, and engaging in moreprofessional development in order to become a teacher at a local early care and education center.Many FFN providers though simply want to help their families and perhaps add some money to thehousehold income. Increased professionalism can also include accessing networks of support, attendingtrainings to enhance knowledge and capacity, and gathering advice for how to handle concernsinvolving children. There is a need to conceptualize and support a continuum of services and supportsWhat’s Working? A Study of the Intersection of Family, Friend, and Neighbor Networks and ECMHC: A Summary of Key Findings5

CROSS-SITE ANALYSISthat would be available to FFN providers, including, but not limited to, moving them along theprofessional development continuum.“There are some that are just not interested in becoming licensed. They just want to watchtheir relative children, but even in watching their relative children, they can get access toresources and needs.” — CO, STATE ADMINISTRATORA key finding is that FFN providers are able to develop a sense of self as a child care/developmentexpert without being licensed. It is important to balance the need for regulations to ensure the safety ofchildren and what is feasible and realistic for FFN providers to accomplish with support. Intentionality,or how a child care provider views their role in children’s lives, their motivations for providing care, howthey organize their day, and so on are important factors in determining a high quality child setting, andcould be a factor in whether or not they pursue additional training and support—including technicalassistance for licensing/regulations (Kontos, Howes, Shinn, & Galinsky, 1995).When FFN child care providers see a shift acknowledging that what they are doing really matters for thechildren beyond simply providing care while the parents work, it can be a pivotal moment. Further, whenFFN providers feel a sense of greater self-efficacy or belief in their ability to complete tasks and reachgoals, this self-affirming, can-do attitude can propel them to more fully engage in services and supports.Each of the sites studied supported provider intentionality and self-efficacy by increasing capacity,providing tools for greater self-reflection, helping providers take pride in their work, see the value oftheir work, and see themselves as experts, and assisting with the formulation of goals and action steps.Mistrust of Systems and the Need for Cultural BrokersAnother key finding involved an exploration of providers’ interactions with larger systems and theimplications for enhancing human and cultural capital (Shivers, Yang, & Farago, 2016b; Vesely, Ewaida,& Kearney, 2012). Complicating FFN child care provider outreach, recruitment, and engagement aremultiple fears that are important to acknowledge and allay. These fears include concerns that utilizingprogram services and supports may bring families to the attention of child-serving systems, such as ChildWelfare. Providers and parents worry that child rearing practices, which may be historically rootedand culturally normative, may place them in vulnerable positions in the United States where they maynot be viewed as acceptable. Programs designed to support FFN providers may be seen as part of the“system” and providers and families are afraid of being tracked, monitored, or reported. There are alsodeep-seated fears for some around legal status, increasing hesitance to engage in services and supports.“The whole concept of cultural broker really helped a lot because if you have a personthat looks like you and talks like you, etc., it’s easier to bring people to the table.”— CO, MIXED FOCUS GROUP OF PROGRAM LEADERS AND TIASGiven these fears, early childhood networks of support are uniquely situated to reach out, engage, andprovide culturally and linguistically appropriate services and supports that are tailor made to address theneeds of FFN child care providers and families in their particular communities. In the sites we visited,the FFN support networks were well-established community-based organizations that provide effectiveoutreach via cultural brokers to settings where young children are cared for by FFN providers. Due tothe mistrust and fear inherent and present in communities that have been marginalized, collaborationwith trusted programs that have been vetted by the community is essential. Participants spoke aboutthe grassroots approach taken by FFN support programs and how program offerings grew due topersonalized outreach at strategic locations, word of mouth, going door-to-door, and being visible6What’s Working? A Study of the Intersection of Family, Friend, and Neighbor Networks and ECMHC: A Summary of Key Findings

CROSS-SITE ANALYSISthroughout the community. Utilizing a community-centric approach acknowledges and values theprotective factors of community and social connections, and leverages them to promote health andwell-being and minimize risk factors.Barriers Experienced by ProvidersOur findings spotlight barriers specific to FFN child care that make it especially difficult to be an FFNchild care provider. These challenges run the gamut from complex family dynamics to financial hardshipsand low payment systems to stigma and an unfavorable view of mental health and use of services.There is also a lack of access to services and supports specifically for FFN providers, includingIECMHC, which is often seen as more of a center-based intervention and less of a home-based strategy.As well, IECMHC is mostly only sanctioned for licensed providers, excluding FFN providers who areunlicensed. Policy and funding restrictions need to be addressed to broaden access and availability.With FFN providers already feeling alone and unsupported, lack of access to needed individualizedservices, most especially mental health related supports, can impact the provision and quality of childcare for some of the most vulnerable children.Mental Health Concerns of ProvidersBy understanding the distinct needs of FFN child care providers, program leaders can better target theirofferings, materials, and resources to create focused professional development opportunities to meetthese needs. During the site visits, we learned that the mental health related needs of FFN providersinclude family-related stress, financial burdens, immigration-related stress, lack of stress managementskills, poor self-care, burnout, primary and secondary trauma, limited developmental knowledge andchild rearing strategies, low self-efficacy, depression, anxiety, and social isolation. Though this list is notexhaustive of all the stressors experienced by FFN providers, it provides insight into the extenuating andcomplicated needs of many FFN providers.Additionally, the child development concerns and mental health needs for children in FFN care includedelayed developmental milestones, language delays, speech concerns, trauma-related behaviors, witnessingviolence, withdrawing and isolating behaviors, self-regulation difficulties, aggressive behaviors, early signsof mental health and developmental disorders, and expulsion from day care centers. Creative approachesare often used to present social-emotional or child development concerns to parents and families. As away to avoid exacerbating family tensions, FFN providers often will ask ECNPs to bring any concernsto the family’s attention or act as their ally in joint conversations.Lessons LearnedThe Importance of Early Childhood Network Providers and PeersIn hearing about the transformati

A Study of the Intersection of Family, Friend, and Neighbor Networks and ECMHC: A Summary of Key Findings iii W e are extremely grateful for the partnerships that enabled us to embark on this important study and gather takeaways in the hopes of better supporting our most essential caregivers.

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