Cisco Intelligent Automation For Cloud 3.0 Starter Edition .

Cisco Intelligent Automation for CloudStarter Edition User GuideRelease 3.0April 2012Americas HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAhttp://www.cisco.comTel: 408 526-4000800 553-NETS (6387)Fax: 408 527-0883Text Part Number: OL-26945-01

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALLSTATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUTWARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THATSHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSEOR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s publicdomain version of the UNIX operating system. All rights reserved. Copyright 1981, Regents of the University of California.NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITHALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUTLIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OFDEALING, USAGE, OR TRADE PRACTICE.IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING,WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCOOR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to thisURL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnershiprelationship between Cisco and any other company. (1110R)Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command displayoutput, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers inillustrative content is unintentional and coincidental.Cisco Intelligent Automation for Cloud Starter Edition User Guide 2012 Cisco Systems, Inc. All rights reserved.

CONTENTSPrefaceixAbout Cisco Intelligent Automation for Cloud Starter EditionOrganizationxConventionsxiProduct Documentation xiiDocumentation Formats xiiGuides and Release Notes xiiOnline Help xiiProduct Naming Conventions xiiOpen Source License AcknowledgementsxiiObtaining Documentation and Submitting a Service RequestCHAPTER1Introductionixxiii1-1Understanding OrganizationsBusiness Units 1-2Service Teams 1-21-2Navigating Cloud Portal 1-3Accessing Modules 1-3My Workspace 1-4Adding Portal Pages to My WorkspaceChanging Your Site Home Page 1-6Organization Designer 1-6Service Manager 1-7Service Item Manager 1-8Administration 1-8Catalog Deployer 1-9Portals and Portlets 1-9Portals 1-9Portlets 1-101-5Customization of Table Views 1-11Re-sort Rows by Column 1-11Add or Remove Columns 1-11Cisco Intelligent Automation for Cloud Starter Edition User GuideOL-26945-01iii

ContentsUser Roles and Capabilities 1-12Cloud Provider Technical Administrator 1-12Organization Technical Administrator 1-13Virtual Server Owner 1-13Virtual and Physical Server Owner 1-13Capabilities by User Role 1-14CHAPTER2Managing the Cloud System2-1Managing Resources 2-2View Server Status and Properties 2-2View System Resource Capacity 2-4Move Cisco USC Blades Between Resource and Maintenance PoolsManaging Virtual Machines 2-6Change the Server Size of a Virtual Machine 2-6Power Down a Virtual Machine 2-7Power-cycle a Virtual Machine 2-8Power Up a Virtual Machine 2-9Manage Snapshots of Virtual Machines 2-10Take a Snapshot of a Virtual Machine 2-10Revert a Virtual Machine Settings to SnapshotView Archived Snapshots 2-12Delete a Snapshot 2-132-52-11Managing Physical Servers 2-13Power Down a Physical Server 2-13Power-cycle a Physical Server 2-14Power Up a Physical Server 2-16Managing Cisco UCS Blades and Blade Pools 2-17Register a Cisco UCS Blade 2-17Modify Properties of a Cisco UCS Blade 2-19Remove a Cisco UCS Blade from the Blade Pool 2-20Move a Cisco UCS Blade to or from the Maintenance PoolManaging Networks 2-24View the List of All Networks 2-24View and Modify Properties of a NetworkAdd a User Network 2-27Add a Management Network 2-292-222-24Cisco Intelligent Automation for Cloud Starter Edition User GuideivOL-26945-01

ContentsAdd a Community Network 2-31Set Up the Shared Provider Zone 2-33Delete a Network from the Cloud SystemManage IP Address Exclusions 2-352-35Managing Server Templates 2-37Register a Virtual Machine Template 2-37Remove a Virtual Machine Template 2-39Register an Operating System Template 2-40Remove an Operating System Template 2-42Register a UCS Service Profile Template 2-43Update a UCS Service Profile Template 2-44Remove a UCS Service Profile Template 2-45Modifying a Default Email Notification TemplateManaging Authorization and Review EscalationEnable an Authorization or Review 2-51Set Up Escalation Sequences 2-53CHAPTER3Managing Organizations and Users2-472-513-1Managing Organizations 3-2View Properties of an Organization 3-2Create an Organization 3-3Add an Organization Technical Administrator 3-5Remove an Organization Technical Administrator 3-7Remove an Organization 3-8Add a User Network to an Organization 3-9Remove a User Network from an Organization 3-10Managing Users 3-11Create a User 3-11Add a User 3-13Modify User Details 3-15Remove a User 3-16Assigning User Roles 3-17Add a Cloud Provider Technical Administrator 3-18Add a Server Owner 3-20Remove a Server Owner 3-20Reassign an Organization Technical Administrator as a Server Owner 3-21Reassign a Server Owner to Another Server Owner Role 3-22Reassign a Server Owner as a Organization Technical Administrator 3-22Cisco Intelligent Automation for Cloud Starter Edition User GuideOL-26945-01v

ContentsChanging the NSAPI User Account Username and Password 3-23Change the NSAPI User Credentials in Cloud Portal 3-23Update the Associated Extended Target Properties in Tidal Enterprise OrchestratorCHAPTER4Ordering Cloud Services3-234-1Commissioning a Virtual Machine and Installing anOperating System 4-2Commissioning a Virtual Machine from a TemplateDecommissioning a Virtual MachineCommissioning a Physical ServerDecommissioning a Physical ServerCHAPTER5Managing Services4-54-74-84-105-1Viewing and Tracking Requisitions5-2Adding, Modifying, or Deteling Standards for Service Options 5-3View Standards Settings 5-3Add, Modify, or Delete a Lease Term Standard 5-4Add a New Lease Term Standard 5-5Modify a Lease Term Standard 5-7Delete a Lease Term Standard 5-8Add, Modify, or Delete an Operating System Standard 5-9Add an Operating System Standard 5-9Modify an Operating System Standard 5-10Delete an Operating System Standard 5-10Add, Modify, or Delete a Server Size Standard 5-11Add a Server Size Standard 5-11Modify a Server Size Standard 5-12Delete a Server Size Standard 5-12Modifying a Service Item5-13Managing Server Leases 5-14Notify a User of Approaching Lease ExpirationView Server Lease Information 5-14Extend or Remove a Server Lease 5-165-14Cisco Intelligent Automation for Cloud Starter Edition User GuideviOL-26945-01

ContentsHandling Infrastructure Errors 5-17Assign the Remediation Task for Repair 5-18Remediating a Service 5-20Checking the Status of an Order 5-21Cancelling the Order if Remediation Attempt is UnsuccessfulAPPENDIXA5-22Constructing Paths Using Cisco UCS Manager and VMware vSphereCisco UCS PathsA-1A-2VMware vCenter PathsA-4A-4INDEXCisco Intelligent Automation for Cloud Starter Edition User GuideOL-26945-01vii

ContentsCisco Intelligent Automation for Cloud Starter Edition User GuideviiiOL-26945-01

PrefaceThe Cisco Intelligent Automation for Cloud 3.0 Starter Edition User Guide provides instructions forsetting up, managing, and ordering from the Cloud Portal.About Cisco Intelligent Automation for Cloud Starter EditionThe Cisco Intelligent Automation for Cloud 3.0 Starter Edition is a simple, compute-only, singlepoint-of-delivery (POD) cloud solution that provides quick and easy deployment. The Cloud StarterEdition automation pack that ships with the solution contains content that is designed to workout-of-the-box so you can get it up and running quickly.The Cloud Starter Edition integrates with the following products to provide cloud compute and cloudorchestration: Cisco Cloud Portal—Provides the self-service portal from which employees of the organization canorder services Tidal Enterprise Orchestrator—Provides the orchestration and reporting for services orderedthrough Cloud Portal Cisco Server Provisioner—Provides bare metal provisioning of operating systems on physical orvirtual servers Cisco UCS Manager—Provides the provisioning of physical serversCisco Intelligent Automation for Cloud Starter Edition User GuideOL-26945-01ix

PrefaceFigure i-1Starter Edition—System ArchitectureOrganizationThis guide includes the following sections:Chapter 1IntroductionIntroduces Starter Edition, describes user roles, andprovides information about navigating the CloudPortal.Chapter 2Managing the Cloud SystemGuides Cloud Provider Technical Administratorsand Organization Technical Administrators throughmaintenance of servers and networks.Chapter 3Managing Organizations and Users Guides Cloud Provider Technical Administratorsand Organization Technical Administrators throughmanaging organizations and end-users.Chapter 4Ordering Cloud ServicesProvides steps for all users for ordering physical andvirtual servers.Chapter 5Managing ServicesGuides Cloud Provider Technical Administratorsthrough tracking service requisitions, settingstandards for service items, managing server leases,and handling Cloud infrastructure errors.Cisco Intelligent Automation for Cloud Starter Edition User GuidexOL-26945-01

PrefaceConventionsThis guide uses the following conventions:ConventionIndicationbold fontCommands and keywords and user-entered text appear in bold font.italic fontDocument titles, new or emphasized terms, and arguments for which you supplyvalues are in italic font.[ ]Elements in square brackets are optional.{x y z }Required alternative keywords are grouped in braces and separated byvertical bars.[x y z]Optional alternative keywords are grouped in brackets and separated byvertical bars.stringA nonquoted set of characters. Do not use quotation marks around the string orthe string will include the quotation marks.courierfontTerminal sessions and information the system displays appear in courier font. Nonprinting characters such as passwords are in angle brackets.[ ]Default responses to system prompts are in square brackets.!, #An exclamation point (!) or a pound sign (#) at the beginning of a line of codeindicates a comment line.NoteMeans reader take note.TipMeans the following information will help you solve a problem.CautionTimesaverWarningMeans reader be careful. In this situation, you might perform an action that could result in equipmentdamage or loss of data.Means the described action saves time. You can save time by performing the action described inthe paragraph.Means reader be warned. In this situation, you might perform an action that could result inbodily injury.Cisco Intelligent Automation for Cloud Starter Edition User GuideOL-26945-01xi