Getting Started With The Avaya S8700 Media Server With The .

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Getting Startedwith theAvaya S8700 Media Serverwith the Avaya G650 Media Gateway555-245-703Issue 1Comcode 700293277November 2003

Copyright 2003, Avaya Inc.All Rights ReservedNoticeEvery effort was made to ensure that the informationin this document was complete and accurate at thetime of printing. However, information is subject tochange.WarrantyAvaya Inc. provides a limited warranty on thisproduct. Refer to your sales agreement to establishthe terms of the limited warranty. In addition,Avaya’s standard warranty language as well asinformation regarding support for this product, whileunder warranty, is available through the followingWeb site: http://www.avaya.com/support.Preventing Toll Fraud“Toll fraud” is the unauthorized use of yourtelecommunications system by an unauthorized party(for example, a person who is not a corporateemployee, agent, subcontractor, or is not working onyour company's behalf). Be aware that there may be arisk of toll fraud associated with your system andthat, if toll fraud occurs, it can result in substantialadditional charges for your telecommunicationsservices.Avaya Fraud InterventionIf you suspect that you are being victimized by tollfraud and you need technical assistance or support, inthe United States and Canada, call the TechnicalService Center's Toll Fraud Intervention Hotline at1-800-643-2353.How to Get HelpFor additional support telephone numbers, go to theAvaya support Web site:http://www.avaya.com/support. If you are: Within the United States, click the EscalationManagement link. Then click the appropriatelink for the type of support you need. Outside the United States, click the EscalationManagement link. Then click the InternationalServices link that includes telephone numbers forthe international Centers of Excellence.Providing Telecommunications SecurityTelecommunications security (of voice, data, and/orvideo communications) is the prevention of any typeof intrusion to (that is, either unauthorized ormalicious access to or use of) your company'stelecommunications equipment by some party.Your company's “telecommunications equipment”includes both this Avaya product and any othervoice/data/video equipment that could be accessedvia this Avaya product (that is, “networkedequipment”).An “outside party” is anyone who is not a corporateemployee, agent, subcontractor, or is not working onyour company's behalf. Whereas, a “malicious party”is anyone (including someone who may be otherwiseauthorized) who accesses your telecommunicationsequipment with either malicious or mischievousintent.Such intrusions may be either to/throughsynchronous (time-multiplexed and/or circuit-based)or asynchronous (character-, message-, orpacket-based) equipment or interfaces for reasons of: Utilization (of capabilities special to theaccessed equipment) Theft (such as, of intellectual property, financialassets, or toll facility access) Eavesdropping (privacy invasions to humans) Mischief (troubling, but apparently innocuous,tampering) Harm (such as harmful tampering, data loss oralteration, regardless of motive or intent)Be aware that there may be a risk of unauthorizedintrusions associated with your system and/or itsnetworked equipment. Also realize that, if such anintrusion should occur, it could result in a variety oflosses to your company (including but not limited to,human/data privacy, intellectual property, materialassets, financial resources, labor costs, and/or legalcosts).Responsibility for Your Company’sTelecommunications SecurityThe final responsibility for securing both this systemand its networked equipment rests with you - Avaya’scustomer system administrator, yourtelecommunications peers, and your managers. Basethe fulfillment of your responsibility on acquiredknowledge and resources from a variety of sourcesincluding but not limited to: Installation documents System administration documents Security documents

Hardware-/software-based security tools Shared information between you and your peers Telecommunications security expertsTo prevent intrusions to your telecommunicationsequipment, you and your peers should carefullyprogram and configure: Your Avaya-provided telecommunicationssystems and their interfaces Your Avaya-provided software applications, aswell as their underlying hardware/softwareplatforms and interfaces Any other equipment networked to your AvayaproductsTCP/IP FacilitiesCustomers may experience differences in productperformance, reliability and security depending uponnetwork configurations/design and topologies, evenwhen the product performs as warranted.Standards ComplianceAvaya Inc. is not responsible for any radio ortelevision interference caused by unauthorizedmodifications of this equipment or the substitution orattachment of connecting cables and equipment otherthan those specified by Avaya Inc. The correction ofinterference caused by such unauthorizedmodifications, substitution or attachment will be theresponsibility of the user. Pursuant to Part 15 of theFederal Communications Commission (FCC) Rules,the user is cautioned that changes or modificationsnot expressly approved by Avaya Inc. could void theuser’s authority to operate this equipment.Product Safety StandardsThis product complies with and conforms to thefollowing international Product Safety standards asapplicable:Safety of Information Technology Equipment, IEC60950, 3rd Edition including all relevant nationaldeviations as listed in Compliance with IEC forElectrical Equipment (IECEE) CB-96A.Safety of Information Technology Equipment,CAN/CSA-C22.2No. 60950-00 / UL 60950, 3rd EditionSafety Requirements for Customer Equipment, ACATechnical Standard (TS) 001 - 1997One or more of the following Mexican nationalstandards, as applicable: NOM 001 SCFI 1993, NOMSCFI 016 1993, NOM 019 SCFI 1998The equipment described in this document maycontain Class 1 LASER Device(s). These devicescomply with the following standards: EN 60825-1, Edition 1.1, 1998-01 21 CFR 1040.10 and CFR 1040.11.The LASER devices operate within the followingparameters: Maximum power output: -5 dBm to -8 dBm Center Wavelength: 1310 nm to 1360 nmLuokan 1 LaserlaiteKlass 1 Laser ApparatUse of controls or adjustments or performance ofprocedures other than those specified herein mayresult in hazardous radiation exposures. Contact yourAvaya representative for more laser productinformation.Electromagnetic Compatibility (EMC) StandardsThis product complies with and conforms to thefollowing international EMC standards and allrelevant national deviations:Limits and Methods of Measurement of RadioInterference of Information Technology Equipment,CISPR 22:1997 and EN55022:1998.Information Technology Equipment – ImmunityCharacteristics – Limits and Methods ofMeasurement, CISPR 24:1997 and EN55024:1998,including: Electrostatic Discharge (ESD) IEC 61000-4-2Radiated Immunity IEC 61000-4-3Electrical Fast Transient IEC 61000-4-4Lightning Effects IEC 61000-4-5Conducted Immunity IEC 61000-4-6Mains Frequency Magnetic Field IEC 61000-4-8Voltage Dips and Variations IEC 61000-4-11Powerline Harmonics IEC 61000-3-2Voltage Fluctuations and Flicker IEC 61000-3-3

Federal Communications Commission StatementREN NumberPart 15:For MCC1, SCC1, CMC1, G600, and G650 MediaGateways:Note: This equipment has been tested and found tocomply with the limits for a Class A digital device,pursuant to Part 15 of the FCC Rules. These limitsare designed to provide reasonable protectionagainst harmful interference when the equipment isoperated in a commercial environment. Thisequipment generates, uses, and can radiate radiofrequency energy and, if not installed and used inaccordance with the instruction manual, may causeharmful interference to radio communications.Operation of this equipment in a residential area islikely to cause harmful interference in which case theuser will be required to correct the interference at hisown expense.Part 68: Answer-Supervision SignalingAllowing this equipment to be operated in a mannerthat does not provide proper answer-supervisionsignaling is in violation of Part 68 rules. Thisequipment returns answer-supervision signals to thepublic switched network when: answered by the called station, answered by the attendant, or routed to a recorded announcement that can beadministered by the customer premisesequipment (CPE) user.This equipment returns answer-supervision signalson all direct inward dialed (DID) calls forwardedback to the public switched telephone network.Permissible exceptions are: A call is unanswered. A busy tone is received. A reorder tone is received.Avaya attests that this registered equipment iscapable of providing users access to interstateproviders of operator services through the use ofaccess codes. Modification of this equipment by callaggregators to block access dialing codes is aviolation of the Telephone Operator Consumers Actof 1990.This equipment complies with Part 68 of the FCCrules. On either the rear or inside the front cover ofthis equipment is a label that contains, among otherinformation, the FCC registration number, and ringerequivalence number (REN) for this equipment. Ifrequested, this information must be provided to thetelephone company.For G350 and G700 Media Gateways:This equipment complies with Part 68 of the FCCrules and the requirements adopted by the ACTA. Onthe rear of this equipment is a label that contains,among other information, a product identifier in theformat US:AAAEQ##TXXXX. The digitsrepresented by ## are the ringer equivalence number(REN) without a decimal point (for example, 03 is aREN of 0.3). If requested, this number must beprovided to the telephone company.For all media gateways:The REN is used to determine the quantity of devicesthat may be connected to the telephone line.Excessive RENs on the telephone line may result indevices not ringing in response to an incoming call.In most, but not all areas, the sum of RENs shouldnot exceed 5.0. To be certain of the number ofdevices that may be connected to a line, asdetermined by the total RENs, contact the localtelephone company.REN is not required for some types of analog ordigital facilities.Means of ConnectionConnection of this equipment to the telephonenetwork is shown in the following tables.

For MCC1, SCC1, CMC1, G600, and G650 MediaGateways:Manufacturer’sFIC Code SOC/REN/ NetworkPort IdentifierA.S. Code JacksOff premisesstationOL13C9.0FRJ2GX,RJ21X,RJ11CDID trunk02RV2-T0.0BRJ2GX,RJ21XCO trunk02GS20.3ARJ21X02LS20.3ARJ21XTie trunkTL31M9.0FRJ2GXBasic RateInterface02IS56.0F, 6.0Y RJ49C1.544 digitalinterface04DU9-BN 6.0FRJ48C,RJ48M04DU9-IKN6.0FRJ48C,RJ48M04DU9-ISN 6.0FRJ48C,RJ48M120A4 channel 04DU9-DN 6.0Yservice unitRJ48CThe telephone company may make changes in itsfacilities, equipment, operations or procedures thatcould affect the operation of the equipment. If thishappens, the telephone company will provideadvance notice in order for you to make necessarymodifications to maintain uninterrupted service.If trouble is experienced with this equipment, forrepair or warranty information, please contact theTechnical Service Center at1-800-242- 2121 or contact your local Avayarepresentative. If the equipment is causing harm tothe telephone network, the telephone company mayrequest that you disconnect the equipment until theproblem is resolved.A plug and jack used to connect this equipment to thepremises wiring and telephone network must complywith the applicable FCC Part 68 rules andrequirements adopted by the ACTA. A complianttelephone cord and modular plug is provided withthis product. It is designed to be connected to acompatible modular jack that is also compliant. It isrecommended that repairs be performed by Avayacertified technicians.Ground Start CO 02GS2trunk1.0ARJ11CThe equipment cannot be used on public coin phoneservice provided by the telephone company.Connection to party line service is subject to statetariffs. Contact the state public utility commission,public service commission or corporationcommission for information.DID trunk02RV2-TAS.0RJ11CThis equipment, if it uses a telephone receiver, ishearing aid compatible.Loop Start COtrunk02LS20.5ARJ11C1.544 digitalinterface04DU9-BN 6.0YRJ48C04DU9-DN 6.0YRJ48C04DU9-IKN6.0YRJ48CFor G350 and G700 Media Gateways:Manufacturer’s FIC Code SOC/REN/NetworkPort IdentifierA.S. Code JacksBasic RateInterface04DU9-ISN 6.0YRJ48C02IS5RJ49C6.0FFor all media gateways:If the terminal equipment (for example, the mediaserver or media gateway) causes harm to thetelephone network, the telephone company willnotify you in advance that temporary discontinuanceof service may be required. But if advance notice isnot practical, the telephone company will notify thecustomer as soon as possible. Also, you will beadvised of your right to file a complaint with the FCCif you believe it is necessary.Canadian Department of Communications (DOC)Interference InformationThis Class A digital apparatus complies withCanadian ICES-003.Cet appareil numérique de la classe A est conforme àla normeNMB-003 du Canada.This equipment meets the applicable Industry CanadaTerminal Equipment Technical Specifications. This isconfirmed by the registration number. Theabbreviation, IC, before the registration numbersignifies that registration was performed based on aDeclaration of Conformity indicating that IndustryCanada technical specifications were met. It does notimply that Industry Canada approved the equipment.

Declarations of ConformityJapanUnited States FCC Part 68 Supplier’s Declaration ofConformity (SDoC)This is a Class A product based on the standard of theVoluntary Control Council for Interference byInformation Technology Equipment (VCCI). If thisequipment is used in a domestic environment, radiodisturbance may occur, in which case, the user maybe required to take corrective actions.Avaya Inc. in the United States of America herebycertifies that the equipment described in thisdocument and bearing a TIA TSB-168 labelidentification number complies with the FCC’s Rulesand Regulations 47 CFR Part 68, and theAdministrative Council on Terminal Attachments(ACTA) adopted technical criteria.Avaya further asserts that Avaya handset-equippedterminal equipment described in this documentcomplies with Paragraph 68.316 of the FCC Rulesand Regulations defining Hearing Aid Compatibilityand is deemed compatible with hearing aids.Copies of SDoCs signed by the Responsible Party inthe U. S. can be obtained by contacting your localsales representative and are available on thefollowing Web site: http://www.avaya.com/support.All Avaya media servers and media gateways arecompliant with FCC Part 68, but many have beenregistered with the FCC before the SDoC processwas available. A list of all Avaya registered productsmay be found at: http://www.part68.org byconducting a search using “Avaya” as manufacturer.European Union Declarations of ConformityAvaya Inc. declares that the equipment specified inthis document bearing the “CE” (ConformitéEuropeénne) mark conforms to the European UnionRadio and Telecommunications Terminal EquipmentDirective (1999/5/EC), including theElectromagnetic Compatibility Directive(89/336/EEC) and Low Voltage Directive(73/23/EEC). This equipment has been certified tomeet CTR3 Basic Rate Interface (BRI) and CTR4Primary Rate Interface (PRI) and subsets thereof inCTR12 and CTR13, as applicable.Copies of these Declarations of Conformity (DoCs)can be obtained by contacting your local salesrepresentative and are available on the following Website: http://www.avaya.com/support.To order copies of this and other documents:Call:Avaya Publications CenterVoice 1.800.457.1235 or 1.207.866.6701FAX 1.800.457.1764 or 1.207.626.7269Write:Globalware Solutions200 Ward Hill AvenueHaverhill, MA 01835 USAAttention: Avaya Account ManagementE-mail:totalware@gwsmail.comFor the most current versions of documentation, go tothe Avaya support Web site:http://www.avaya.com/support.

- Process and Specifications -1Verifying the Equipment2Installing the Hardware3Connecting the Cables4Configuring the UPS and the Ethernet Switch5Installing the Communication Manager6Connecting to the Media Gateway7TroubleshootingInstallation Computer SpecificationsHardwareSoftwareWindows 95/98/NT/2000/XP/MEoperating systemFTP programTelnet program32 MB RAMTerminal emulation program (AvayaTerminal Emulator)40 MB available disk spaceWeb browser (Internet Explorer [5.0or higher] only)RS232 port connectorEthernet network interface card(NIC)Hardware SpecificationsWeightDimensionsEquipmentEnglish (lb)Metric (kg)English (in)Metric (cm)UsServersUPSEthernet switch23 3416.510.5 157.53.5 x 17 x 173.5 x 17 x 193.5 x 17 x 189 x 43 x 439 x 43 x 489 x 43 x 46222

- Legend -DumoctaenntioAvaya technicianor business partnerGreenCAT5 dCAT5 cableCrossovercableServiceslaptop2DH/CSequence stepDuplexreliabilityHigh / CriticalreliabilityNonswitchedelectrical outletSystemadministrationCustomer-providednetwork informationStop!Follow promptson screenAnti-staticwrist ground straprequiredWarning!Use 2 peopleto lift equipment

Verifying the EquipmentProductdocumentationModem mocntioCAT5CAT5CAT5CAT5(2)(1)(4 - 68)Cross-point screwdriver(1)DuplicationcableHex-head wrench(1/8 in., 3 mm)Laptop toserver cableIPSI adapter(1 - 128)ETHERNETIPSI control networkcablesFiber(1)bT10000bT(4 - 68)10/10/11Modem cableSNMP Module(2)fOfOn12ScrewsMedia serverEthernet switchUPS(2)(1 or more)(2)ScrewsEthernet switchCustomer network(1 or more)UPS(2)System administrationand network information19 in. (48.3 cm)Data rack(1 - 65)

2a Installing the Hardware: SNMP ModuleCOMM PORTIOIOIISOLATEDALARM PORTOffOn122DTE RTOLAPOIS MR1ALADTE RTOLAPOIS MRALATORPMMIOICO IOPOMMIOICO IORTOff43On12OffOn122b Installing the Hardware: Mounting Brackets12U1U28910 LAG11201221222324(Avaya P330 only)

2c Installing the Hardware: Rack 12213245'(1.5 m)4261*** Can be customer OLECONSOLE68

3a Connecting the Cables: Duplex Reliability(If dedicatedcontrol network)DUPULPL5 4 3 22TX RX12U11U2205 4 3 2112U1U211TX RX0111213241CONSOLE(If non-dedicatedcontrol network)Off22On12Off11On12FrontRear

3b Connecting the Cables: High or Critical Reliability(If dedicatedcontrol network)H/CUPULPL5 4 3 22TX RX12U121U205 4 3 2112U1U211TX RX021112132411213242CONSOLE1CONSOLE(If non-dedicatedcontrol network)Off22On12Off11On12FrontRear

3c Configuring the Hardware: Duplication Cabling5243232TX RX10125411TX RX05432TX RX1254TX RX32

4a Configuring the UPS* and the Ethernet Switch*If fOn1231nioat12

4b Configuring the UPS and the Ethernet Switch**If E12CONSOLE343umocDntiotaen5Off2On12Off1On12

5a Installing the Communication Manager2DPULH/C 2UPL121121211Off2On123Off1On12

5b Installing the Communication Manager2DPULUPL1H/C 221121211Off2On123Off1On12

6Connecting to the Media Gateway1DE2112U1U212U1U211121324-48 VDC-48 VDCRETURN-48 VDC-48 VDCRETURNCONSOLEB220202A1-48 VDC-48 VDCRETURN-48 VDC-48 CONSOLE13243-48 VDC02-48 VDCRETURN2202A1-48 VDC-48 VDCRETURN

7TroubleshootingProblem:Solution:Avaya equipment is missingContact the project managerCustomer equipment is missingContact the project managerCustomer network information ismissingContact the project managerNo power to the UPSIs the UPS plugged into the outlet?Does the outlet have power?The alarm LEDs on the UPS areflashingRefer to the UPS user's guideNo power to the Avaya EthernetswitchIs the switch plugged into the UPS?Does the UPS have power?Alarm LEDs on the Avaya Ethernetswitch are flashingRefer to the user's guideNo power to the media serverIs the media server plugged into theUPS?Does the UPS have power?Push the power button on the mediaserver to startThe green status LED on the serveris flashing slowThe server is in the standby modeNo V on the IPSI LCDCheck the connection to the AvayaEthernet switch

For MCC1, SCC1, CMC1, G600, and G650 Media Gateways: For G350 and G700 Media Gateways: For all media gateways: If the terminal equipment (for example, the media server or media gateway) causes harm to the telephone network, the telephone company will notify you in advance

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