Management Manual Siemens Logistics GmbH

Management ManualSiemens Logistics GmbHQuality, Health, Safety and EnvironmentRestrictedUnrestricted SiemensSiemensLogisticsLogistics GmbH 2020. All rights reserved.siemens-logistics.com

Siemens Logistics Management ManualContentPreface3Policy for Health & Safety, Quality, and Environment Policy4Commitment5Principles for Quality, EHS, Cybersecurity6Environmental Objectives9Certification: Headquarter and Regional Companies10Integrated Management System (IMS)Quality Management (ISO 9001)13Environmental Protection (ISO 14001)14Occupational Health and Safety (ISO 45001)15Contact16Unrestricted Siemens Logistics GmbH 2020. All rights reserved.Page 2V. 5.0.0, 2020-04-01

Siemens Logistics Management ManualPrefaceSiemens Logistics is a leading provider of innovative, high-performance products andsolutions for parcel and mail automation; for airport logistics including baggage and cargohandling; and for the digitalization of logistics processes using high-end software.Comprehensive customer services completes the portfolio. Siemens Logistics isrepresented worldwide through its regional companies and active in more than 60countries. Major customers include renowned airports as well as postal and parcel serviceproviders around the globe.Our goal is to be the best partner for the automation and digitalization of material flowsolutions. With our products we support optimization of costs and increase of productivityfor our customers, and thus further improve their profitability and competitive strength.We have a tradition of more than 50 years of experience. Our products help customersworldwide to fulfill their mission and improve their business. Headquartered in Constance,Germany, Siemens Logistics is a fully owned subsidiary.We accept the social responsibility towards our customers, partners and employees.Environmentally-friendly products and systems are recognized around the world for theirreliability, safety, long service life and cost effectiveness. We comply with the highstandards placed on our product quality, environmental protection and health and safetymanagement by a comprehensive management system.Unrestricted Siemens Logistics GmbH 2020. All rights reserved.Page 3V. 5.0.0, 2020-04-01

Siemens Logistics Management ManualQuality, Health & Safety and Environment PolicyOutstanding customer value through excellence in quality,solutions and execution, passionate employees and spiritof innovation.Health and safety of our employees, customers, andpartners have the utmost importance, ensured bycontinuous preventive actions.Consideration of environmental protection andsustainability is a matter of course throughoutdevelopment and realization of our products and services.Health and Safety First, Quality Always, Environmental Protection ObligatoryUnrestricted Siemens Logistics GmbH 2020. All rights reserved.Page 4V. 5.0.0, 2020-04-01

Siemens Logistics Management ManualOur CommitmentCustomer satisfaction is our goal. We always strive to meet our customers‘ expectations.Our products, our services, and our acting shall always show our customers that we arecommitted to our core values quality, sustainability, innovation and reliability.We strive for quality and continuous improvement. At Siemens Logistics, we all areresponsible for quality. This is part of our daily life. In order to increase our business and tooutperform our competitors, our employees continuously improve the processes of their dayto-day business.Compliance with laws is obligatory. In compliance with current regulations we plan,develop, manufacture and distribute our products and services over the entire life cycle.We conserve and protect our environment and health. We apply our EHS principles tocreate an awareness for a healthy work environment. We consider environmental protection,health and safety as basis for ensuring a high level of protection of human life and health, aswell as maintaining the natural resources. We inform our customers about the safe andenvironmentally friendly handling of our products.Unrestricted Siemens Logistics GmbH 2020. All rights reserved.Page 5V. 5.0.0, 2020-04-01

Siemens Logistics Management ManualQuality PrinciplesCreating QualityUnrestricted Siemens Logistics GmbH 2020. All rights reserved.Page 6V. 5.0.0, 2020-04-01

Siemens Logistics Management ManualEHS PrinciplesWorking HealthyOrder of preventive measuresEEliminate the hazardSSubstitute by less hazardous solutionsTTechnical solutions to reduce the hazards riskOOrganizational controls, instruction, advice, trainingPPersonal protective equipment and specific skills (qualifiedpersonnel)Unrestricted Siemens Logistics GmbH 2020. All rights reserved.Page 7V. 5.0.0, 2020-04-01

Siemens Logistics Management ManualCybersecurity PrinciplesAddressing CybersecurityWe protect the data and assets of individuals andbusinesses.By LawBy DesignHolisticWe prevent damage from people, businesses, andinfrastructures.SustainableResilientTogether we build a reliable basis for trust in aconnected and digital world.Unrestricted Siemens Logistics GmbH 2020. All rights reserved.Page 8V. 5.0.0, 2020-04-01

Siemens Logistics Management ManualEnvironmental ObjectivesEnvironmental objectivesAt Siemens Logistics, we regard environmental protection asan entrepreneurial leadership task, as part of our commitmentto social responsibility, and as success factor. We are committedto preserving natural resources. Consideration of environmentaland energy aspects beyond legal requirements is an integralpart of our business processes.Activities at the Constance locationIn fiscal year 2018/19 the reduction of power consumption over-achieved the target of areduction by in minimum 5% compared to fiscal year 2016/17. This aspect cannot beimproved any further.As to the reduction of commercial municipal waste according to the Commercial WasteOrdinance from April 18, 2017 the target for fiscal year 2018/19, a separation rate ofmore than 85% was reached. The target for 2019/20 remains 85%.Unrestricted Siemens Logistics GmbH 2020. All rights reserved.Page 9V. 5.0.0, 2020-04-01

Siemens Logistics Management ManualCertification of Headquarter GermanyThe Integrated Management System (IMS) is in compliance with Quality Management according to ISO 9001Environmental Protection according to ISO 14001Occupational Health and Safety according to ISO 45001The certification covers all functionsof the organization:project planning sales development engineering procurement production assembly commissioning and maintenance of products, systems, nets other servicesThe certificate includes headquarter locations: Constance, Nuremberg, Frankfurt and DüsseldorfUnrestricted Siemens Logistics GmbH 2020. All rights reserved.Page 10V. 5.0.0, 2020-04-01

Siemens Logistics Management ManualCertification of Headquarter GermanyUnrestricted Siemens Logistics GmbH 2020. All rights reserved.Page 11V. 5.0.0, 2020-04-01

Siemens Logistics Management ManualCertification OverviewCountryCodeUnited Arab inESFranceFRHong KongHKIndiaINItalyITPortugalPTSingaporeSGUnited KingdomUKUSAUSSome regional entities have a different certification scope, ISO 9001 ormore. Further additional standards can be incorporated according tospecific regional requirements.Unrestricted Siemens Logistics GmbH 2020. All rights reserved.Page 12V. 5.0.0, 2020-04-01

Siemens Logistics Management ManualQuality Management System – ISO 9001The Quality Management System (QMS) is implemented,proven and certified since many years We continuously adapt our QMSby best practice sharing We evaluate our QMS on a regular basisthrough audits and assessments We initiate, implement, measure and trackprocess improvements continuously We expect our personnel to reach results of high qualityin all process phases We intensively promote our quality culture Our QMS is based on the three quality cornerstones: Products (Services), Personnel, and ProcessesOur QMS is a fully integrated process in the Siemens Logistics Process House.QMS Quality Management SystemUnrestricted Siemens Logistics GmbH 2020. All rights reserved.Page 13V. 5.0.0, 2020-04-01

Siemens Logistics Management ManualEnvironmental Management System – ISO 14001The Environmental Management System is implemented We care about environmental protection We care about the environmental impact of ourproducts and services and avoid hazardoussubstances wherever possible We give particular attention to hazardous substancesand to all activities involving handling these substances We have implemented an effective crisis managementOur Environmental Management System is a fully integrated process of the Siemens Logistics Process House.Environmental Management Systems in regional entities follow local laws and regulations.EHS Environment, Health & SafetyUnrestricted Siemens Logistics GmbH 2020. All rights reserved.Page 14V. 5.0.0, 2020-04-01

Siemens Logistics Management ManualHealth and Safety Management – ISO 45001Occupational Health and Safety are fundamental to our culture: Health and safety at work are central components of ourcorporate culture We take measures to prevent accidents We engage in extensive, management-driven safeguard initiativesand prevention programs to protect our employees; zero harminitiativeOur management system for occupational safety and health protectionis a fully integrated process in the Siemens Logistics Process House, andin our day to day processes.Occupational health and safety management systems in regional units followlocal laws and regulations.Unrestricted Siemens Logistics GmbH 2020. All rights reserved.Page 15V. 5.0.0, 2020-04-01

Siemens Logistics Management ManualContactIntegrated Management System (IMS)Siemens Logistics GmbHLilienthalstr. 16/1878467 iemens-logistics.comUnrestricted Siemens Logistics GmbH 2020. All rights reserved.Page 16V. 5.0.0, 2020-04-01

Siemens Logistics Management Manual Preface. Siemens Logistics is a leading provider of innovative, high- performance products and solutions for parcel and mail automation; for airport logistics including baggage and cargo handling; and for the digitalization of logistics processes using high- end software.