Shaping The Future Of Insurance Underwriting For Commercial Lines

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Shaping the future ofinsurance underwritingfor commercial lines

Shaping the future of insurance underwriting for commercial linesIntroductionNowadays, to lead the market for commercial lines,insurance organisations need to constantly reinventtheir strategies and be able to swiftly adapt to newmarket conditions.Having the capacity to target new profitable businesses,rapidly deploy new products that can answer the everchanging demand of corporate institutions, or change theproduction strategy in the middle of the year, is crucial tosecure long-term profitability.Insurance companies need to modernise and optimise theirunderwriting in commercial lines to ensure their objectivesare rapidly translated into concrete commercial actions.Deloitte has been working with organisations across theglobe to understand what prevents their commercialunderwriting business units from swiftly respondingto the challenges they face and which are theirmost pressing needs to become a state-of-the-artunderwriting department.1223456

Shaping the future of insurance underwriting for commercial linesWhich are the challenges that mostaffect the capacity of underwriters tobe at the top of their performance?What do underwriting teams need toalign their day-to-day activities with thecompany strategic objectives?Underwriters must be able to retrieve the base premiumfrom the rating tables and best estimates of the claims inno time.Have the ability to assess the impact of pricing decisions oncompany profitabilityUnderstand how each opportunity contributes to achievingthe profitability or production objectives of the team andorganisationThe time required to wrap up an offer for a client needs to beproportional with the commercial size of the opportunity.Deploying new rating tables, new products or changingunderwriting rules needs to be done without any frictionon the day-to-day business activities.Work in close collaboration with Sales, Pricing and Finance totranslate strategic goals into opportunitiesEasy access to key information on the client history,comparative industry pricing, and impact on portfolio profitabilityto price based on facts and figuresClear visibility on the performance of underwriters and theirclaim estimation accuracy is key to efficiently assign pricing files.“Deloitte Digital Commercial Underwriting acceleratorpowered by Anaplan is raising the bar to set a one-stopshop of underwriting information. The Anaplan platformis a nice add-on to your customer engagement platform(e.g., Salesforce) to provide new portfolio insights,prioritisation and analytics to target strategic clientsand increase business volumes.”“By externalising the rating bench to Anaplan andintegrating it with the claim and policy managementsystems, you will have a flexible and complete solutionto rate your new business in full transparency whileensuring your core systems, CRM and rating tools allshare one single version of the truth.”Sabri MzahIndustry Solutions PartnerCédric DeleuzeDigital Transformation Partner in Financial Services1323456

Shaping the future of insurance underwriting for commercial linesWhat are the top technology needsto support underwriting teams inoptimising their activity?Dashboarding and the insight layer are key. Easily accessing criticalinformation at the right moment of the rating process is essential tosupport decision making.Rating engine, governance and workflow engines, policy and claimsmanagement systems must speak together for a fully integratedunderwriting experience.The rating ecosystem needs to rely on flexible solutions andarchitecture to quickly update rules with new processes, dataor products.Automated and analysis-driven pricing scenarios, reflecting theclient situation, segment concentration or profitability objectives, ensurethat rating decisions are based on facts and figures.“Underwriters are at the forefront of the creation of thecompany profitability. They need to be able to generateadditional value with their ability to quantify the impactof pricing decisions on the portfolio profitability, identifyprofitable prospects, and integrate the company strategyobjectives into their pricing strategy. That’s what we aim forwith our Digital Commercial Underwriting solution.”Xavier WittmannSenior Manager Finance & Performance4123456

Shaping the future of insurance underwriting for commercial linesDeloitte Digital CommercialUnderwriting accelerator powered byAnaplan: a demonstrationThe Deloitte Digital Commercial Underwriting acceleratorwill help your organisation in defining the futureof underwriting, thanks to its flexible architecture,modularity and real-time engines.The accelerator enables customised rating processes, providing:Pricing recommendation based on customised rating tables,claims treatment rules, and profitability objectivesSeeing is believing.Contact us for an exclusivedemonstration of ouraccelerator that will open theroad for digital and integratedcommercial underwriting.Capacity to manage all of your commercial lines of businessin a single platform, for a coherent and holistic view on yourentire activityBroad connection capabilities to your core insurance layer,customer relationship management, risk and finance systemsModular building blocks to best fit with your existing architectureWatch the demoThis solution can be implemented in its entirety, or in part withyour existing systems. Each of the blocks of the solution can bereplaced by data inputs. Do you have rating engines already inplace, but lack the capability to cross the recommended pricingwith the client history, its claims, or its impact on the portfolio?Whatever your infrastructure is, this app can leverage your existingassets to provide the additional functionalities that you need.With it’s exceptional time to value, this app is a very cost-effectivesolution to bring your underwriting to the next level.1523456

Shaping the future of insurance underwriting for commercial linesContactsEric CallewaertThomas KeymolenPartner, Consulting in North South EuropeEmail: ercallewaert@deloitte.com162Director, Consulting in North South EuropeEmail: tkeymolen@deloitte.com3456

About DeloitteDeloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limitedby guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each ofits member firms are legally separate and independent entities. DTTL (also referred to as “DeloitteGlobal”) does not provide services to clients. Please see for a more detaileddescription of DTTL and its member firms.Deloitte provides audit, tax and legal, consulting, and financial advisory services to public andprivate clients spanning multiple industries. With a globally connected network of member firms inmore than 150 countries, Deloitte brings world-class capabilities and high-quality service to clients,delivering the insights they need to address their most complex business challenges. Deloitte has inthe region of 312,000 professionals, all committed to becoming the standard of excellence.This publication contains general information only, and none of Deloitte Touche TohmatsuLimited, its member firms, or their related entities (collectively, the “Deloitte Network”) is, bymeans of this publication, rendering professional advice or services. Before making any decisionor taking any action that may affect your finances or your business, you should consult a qualifiedprofessional adviser. No entity in the Deloitte Network shall be responsible for any loss whatsoeversustained by any person who relies on this publication. 2021 Deloitte BE. All rights reserved.Created by CoRe Creative Services. RITM0777584

road for digital and integrated commercial underwriting. The Deloitte Digital Commercial Underwriting accelerator will help your organisation in defining the future of underwriting, thanks to its flexible architecture, modularity and real-time engines. The accelerator enables customised rating processes, providing:

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