2.5 Palliative And End-of-Life Care Hours

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2.5ANCCContactHoursPalliative and End-of-Life CarePrecepts and Ethics for the Orthopaedic PopulationCheryl L. Petersen Susan Breakwell Margaret CallahanSince the emergence of reports such as the NationalConsensus Project for Quality Palliative Care (2013) andthe National Association of Orthopaedic Nurses PalliativeCare Consensus Document (2005), there continues to be agrowing recognition of the multiple adverse effects of serious illness and chronic conditions, as well as the potentialbenefits of receiving palliative or end-of-life care. As modern technology expands its ability to support life, ethicaldilemmas may be encountered in the provision of palliativeor end-of-life care. Through integration of the preceptsof palliative care and consideration of the relevant ethicalprinciples, orthopaedic nurses may best meet their patients’comprehensive needs at an exceedingly difficult time.Orthopaedic nurses care for individuals withmany serious illnesses and chronic conditions. Advanced osteoporosis, arthritis,Parkinson’s disease, malignancies, and muscular dystrophy all impact an individual’s functionalstatus and quality of life (Watters, Harvey, Meehan, &Schoenly, 2005). Hip fractures from any number of underlying conditions, with a 1-year mortality rate of up to35%, exact a significant toll on functional capacity, quality of life, and costs (National Association of OrthopaedicNurses [NAON], 2005). Since the emergence of reportssuch as the National Consensus Project for QualityPalliative Care (2013) and the NAON Palliative CareConsensus Document (2005), there continues to be agrowing recognition of the multiple adverse effects ofserious illness and chronic conditions, as well as the potential benefits of receiving palliative care. The purposeof this study was to review the tenets and ethical principles guiding palliative and end-of-life care and examinetheir relevance in the care of orthopaedic patients facing the diagnosis of a chronic, life-threatening, or lifelimiting condition.Palliative CarePalliative care is a philosophy, as well as a clearly identified system for delivering patient care that prioritizesquality of life for the patient and family, optimal level offunction, assistance with the decision-making process,and opportunities for individual growth throughout the 2014 by National Association of Orthopaedic Nursesillness trajectory (National Consensus Project forQuality Palliative Care, 2013). This care is provided atany time point in the disease trajectory; optimally, palliative care should be initiated when an individual is diagnosed with a serious, life-threatening, or life-alteringdisease. Primary palliative care, which employs skillsand competencies expected of all healthcare providers,is an approach to care that involves the integration ofpalliative care principles into relevant aspects of any patient’s care. Secondary palliative care is specialized careand consultation by specialist clinicians who provideconsultation and specialty care, while tertiary palliativecare involves care provided at tertiary medical centerswhere specialists’ knowledge of the most complex casesis researched, taught, and practiced (Weissman & Meier,2011). Definitive improvements in the quality of careand healthcare cost savings have been associated withthe provision of palliative care (Center to AdvancePalliative Care, 2010).Palliative care is both the science and the art of preventing, managing, and relieving physical, psychosocial,emotional, and spiritual suffering through impeccableassessment and treatment, while focusing on cure, prolonging quality life, or easing the pain of bereavement(National Hospice and Palliative Care Organization,2001; World Health Organization, 2013). Goals includeenhancing the quality of life, increasing the effectiveness of communication with the patient and family,Cheryl L. Petersen, RN, BSN, CPHON, Doctoral Student, MarquetteUniversity, Milwaukee, Wisconsin.Susan Breakwell, APHN-BC, DNP, Clinical Associate Professor, Director,Marquette University Institute for Palliative and End of Life Care,Milwaukee, Wisconsin.Margaret Callahan, CRNA, PhD, FAAN, Marquette University InterimProvost, Dean, College of Nursing, Milwaukee, Wisconsin.The authors and planners have disclosed no potential conflicts of interest, financial or otherwise.Cheryl Petersen’s doctoral work was supported in part by the followingsources: American Cancer Society Graduate Scholarship in CancerNursing Practice (Grant 121693-GSCNP-11-238-01-SCN); AmericanCancer Society Doctoral Degree Scholarship in Cancer Nursing (Grant9124356-DSCN-13-269-01-SCN); Tylenol Future Care Scholarship;Oncology Nursing Society Master’s and Doctoral Scholarships; NursesEducational Funds Doctoral Scholarship; and Hospice and PalliativeNurses’ Association Doctoral Scholarship.DOI: 10.1097/NOR.0000000000000044Orthopaedic Nursing May/June 2014 Volume 33 Number 3 127Copyright 2014 by National Association of Orthopaedic Nurses. Unauthorized reproduction of this article is prohibited.ONJ690 LR 12708/05/14 11:15 PM

restoring function, and maximizing respect for an individual’s cultural and spiritual values and beliefs (NAON,2005). The patient and the family are viewed as one entity at the center of care, and palliative care is considered appropriate even when cure remains a distinct possibility (Himelstein, Hilden, Boldt, & Weissman, 2004).Together, the interdisciplinary team, made up of occupational therapists, physical therapists, psychologists,social workers, nurses, and chaplains, strives to providecare to best address the patient’s and family’s needs, values, and preferences (Zahradnik, 2013). Composition ofthis interdisciplinary team may vary with time, depending on the patient’s and family’s needs. The team, working in collaboration with the patient and family, facilitates the achievement of redefined goals as either theillness progresses or the patient finds a cure (Waldman& Wolfe, 2013).Hope is integral to the practice of palliative care, regardless of the patient’s prognosis. Words must be carefully chosen to instill hope, allowing for comfort andbetter quality of life for patients and their families,while still being realistic and acknowledging the typicaltrajectory of the illness at hand (O’Shea & BennettKanarek, 2013). While patients and families expresstheir wishes to receive honest information, hope provides an essential way of coping with tragedy and allowsthem to look forward to realistic, redefined goals even asa disease progresses (Bergstraesser, 2013). Effectivecommunication is a key aspect of palliative care to forma true partnership between the patient, family, andhealthcare team. In addition to providing hope, providers must assess patients’ and families’ knowledge andunderstanding of the illness, anticipated efficacy oftreatment, and the plan for management of symptoms.Effective communication between the healthcare teamand the patient allows the patient’s values, beliefs, andwishes to be identified and respected, for these may varygreatly from one individual to another (Cozier &Hancock, 2012). An important aspect of communication is listening, the most important gift that a palliativehealthcare provider can give to a patient, for it fostersan environment conducive to trust and the sharing ofthoughts, fears, and feelings (O’Shea & BennettKanarek, 2013). In addition, the critical attributes ofquality of life from the perspective of the individual areimportant to consider in the provision of palliative care.These attributes include an individual’s subjective evaluation of the nature of their lives, satisfaction with thephysical, psychological, social, and spiritual domains,and objective measures of a successful life. The physicaldomain includes health and physical functioning, withthe psychological domain focused on emotional andspiritual well-being, satisfaction with life, and a sense offulfillment. Relationships with others, a sense of belonging, and social roles are included in the social domain.Individuals’ assessments of objective measures, such ashousing, finances, and level of education, also play apart in evaluation of the overall quality of one’s life(Mandzuk & McMillan, 2005). Through the collaborative work of an interdisciplinary palliative care team,each of these areas should be addressed in the provisionof comprehensive palliative care to ensure that needs128Orthopaedic Nursing May/June 2014 Volume 33 Number 3are met and quality of life is maximized throughout theduration of the illness.Nurses providing palliative care must serve as advocates to promote the best interest of patients, for manyindividuals and families may be vulnerable due to a lackof knowledge or capacity (Benner, 2003). To providequality palliative care that holistically addresses patients’ comprehensive needs, nurses require specializedskills, including the ability to listen, communicate,manage physical symptoms, provide expert care, andeducate patients and families (Watters et al., 2005).Advocating for patients is a responsibility and a privilege of all nurses, and it is especially relevant in the fieldof pediatrics, where nurses may serve as the voice oftheir young patients to best express their needs, wishes,and intentions (Sanford, 2012). Despite the importanceof advocacy, this nursing responsibility is not alwaysfulfilled. Studies have found that many nurses haveopinions regarding ethical issues at the end of life butmay not become involved in these ethical issues for reasons including uncertainty about appropriate actions(Beckstrand, Callister, & Kirchoff, 2006; Erlen &Sereika, 1997). These studies indicate the importance ofempowering nurses with knowledge of how to bestmanage ethical issues in patient care so they are prepared to advocate for their patients who are facing lifethreatening or chronic illnesses.End-of-Life CareAs modern technology expands its horizons and abilities to support life, the importance of balancing medicaltechnology with humanistic care to enable individualsto experience a peaceful death becomes increasinglyclear. In contrast to palliative care, which may be delivered alongside curative treatment, end-of-life care involves applying the concepts of palliative care to patients with advanced, chronic, life-threatening illnesswho may have 1–2 years or less left to live (Ferrell &Coyle, 2010). There are many dimensions that must beconsidered in the provision of end-of-life care, includingindividualizing the plan of care, focusing on individuality and dignity, and maximizing quality of life througheffective pain and symptom management (Hendrickson& McCorkle, 2008). A focus on symptom control andquality of life serves to ease suffering, allowing the dyingindividual to address psychological and spiritual concerns. In a peaceful end-of-life experience, death occurswith dignity and minimal distress (Yang & Lai, 2012).Individuals are more likely to find peace at the end oflife when their symptoms and suffering are controlledand they have found joy and meaning in their lives’ accomplishments, relationships, and experiences. Apeaceful end-of-life experience is a priority not only forthe dying individual but also for the health of the familyand loved ones, for the manner by which an individualdies will live with the family and loved ones forever(Yang & Lai, 2012). Care must continue for survivingfamily members through the offering of support, counseling, bereavement services, and acknowledgment ofthe value of their loved one’s life through memorial services, anniversary cards, or phone calls. 2014 by National Association of Orthopaedic NursesCopyright 2014 by National Association of Orthopaedic Nurses. Unauthorized reproduction of this article is prohibited.ONJ690 LR 12808/05/14 11:15 PM

Ethics in Palliative andEnd-of-Life CareEthical dilemmas encountered in the care of chronicallyor terminally ill patients are inevitable, complex, andchallenging. Bioethics, or applied ethics that revolvesaround healthcare questions related to basic humanrights, involves a process of identifying the best course ofaction from available options. Ethical decision-makingmay be complicated by patients’ and families’ lack of understanding about the diagnosis, prognosis, or treatmentoptions or by healthcare professionals’ lack of knowledgeabout palliative care options or patient’s goals, values,and beliefs. Decision making in the face of moral dilemmas is built around a guiding framework of four moralprinciples: justice, respect for persons, nonmaleficence,and beneficence (Rushton, 2009). Conscious use of basicethical principles can assist nurses to make decisionsthat provide optimal treatment for every patient. Justiceis the provision of comprehensive and equivalent care forevery individual. This principle is violated when treatments are withheld or not administered solely on thebasis of an individual’s race, age, sex, or religion (Grace,2009). There has been growth in recent years in the availability of palliative care, with 81% of hospitals with 300or more beds and 70% of not-for-profit hospitals with 50or more beds offering a palliative care program (Centerto Advance Palliative Care, 2010). As these numbers continue to increase, the ethical principle of justice is supported, allowing more patients in need to have equivocalaccess to the comprehensive services offered by an interdisciplinary palliative care team. Respect for persons involves honoring an individual’s goals, values, and inherent dignity. This ethical principle addresses an individual’sautonomy or rights to self-determination. Autonomy involves identifying and honoring a patient, or in the caseof a pediatric patient, a parent’s preference for treatment,and this ethical principle is addressed in the first provision of the American Nurses Association (ANA) Code ofEthics (2001): each decisional individual or parent of achild under the age of 18 years has the right to determinewhat is to happen to their body or their child’s body, aslong as the decision is in their best interest. Each patientalso has the right of informed consent to facilitate informed decision-making (ANA, 2001). Respect for persons also encompasses the right to privacy: individualshave a right to confidentiality, and nurses must protectthis right (Grace, 2009). Veracity involves the duty ofhealthcare professionals to be truthful, for knowledgemay relieve the fear of the unknown. Nonmaleficence isthe ethical concept that directs action to do the leastharm or to remove causes of harm, while beneficence involves acting to benefit a patient and to maximize theindividual’s best interests (Rosenblum, 2005). Knowledgeand personal reflection on these guiding ethical principles are vital when faced with ethical dilemmas in providing palliative or end-of-life care.Ethical Dilemmas: TheDecision-Making ProcessNurses’ care must follow the ideals and moral norms ofthe profession of nursing, and it is these ideals that have 2014 by National Association of Orthopaedic Nursescome to define the meaning of being a nurse (ANA,2001). In some situations in which a nurse is providingpalliative or end-of-life care, the optimal response andactions may be unclear. Jonsen, Siegler, and Winslade(2006) developed a bioethical tool, the “4 Squares”Model, to guide the healthcare professional through thedecision-making process in difficult cases. The authorsidentify four concepts that are inherent to every clinicalencounter. By focusing interdisciplinary team discussions around these four concepts, facts surrounding acomplicated case at hand may be better organized. Theconcepts include medical indications, patient preferences, quality of life, and contextual features. Medicalindications include a review of the diagnosis, treatmentoptions, risks, and benefits, as well as probable outcomes of treatment. Patient preferences identify the patient’s values, goals, and wishes, and also include thepatient’s assessment of benefits and burdens from thepotential treatment. Quality of life reflects the conceptthat all interventions should improve or maintain thequality of life for the individual. Contextual featuresidentify the wider context and the conditions specific toan individual case; these features include the family’swishes, cultural values, religious values, social issues,the law, hospital policy, and conscientious objection byproviders. Each of the four concepts is consideredequally important in the decision-making process. Thismethod requires interdisciplinary involvement and excellent communication with the patient and family todelineate clear goals of care to guide the provision ofpalliative or end-of-life care (Jonsen et al., 2006).How Do We Best Identify WhichActions Will Provide the GreatestBenefit for Patients?In addition to considering ethical principles, professional guidelines such as the ANA Code of Ethics, anddecision-making tools, it is important for nurses to reflect on their own values and beliefs, as well as come tothe realization that these personal opinions are not always the same as the values and beliefs of patients andtheir families (Kline, 2005). In determining how to proceed in providing palliative or end-of-life care to an individual, it is vitally important to address the patient’sgoals and wishes, for hope of attaining these goals mayprovide a dying patient and their family with something to look forward to once the hope for cure is gone.These smaller goals or accomplishments often involverelationships with friends or family. For example, relationships with family and friends provide protection,care, and comfort to the child with cancer at the end oflife and serve as a source of love, compassion, distraction, and support (Monterosso & Kristjanson, 2008). Inmy work with children with cancer at the end of life, Isaw firsthand the importance of attaining personalgoals when I visited a young man who was dying of progressive osteosarcoma. He had two important goals toattend to before his life was done: he wanted to attendthe opening night of the movie “Hunger Games” withhis friends and make a trip to his aunt’s house for a ribdinner with all of his cousins. After discussions of theOrthopaedic Nursing May/June 2014 Volume 33 Number 3 129Copyright 2014 by National Association of Orthopaedic Nurses. Unauthorized reproduction of this article is prohibited.ONJ690 LR 12908/05/14 11:15 PM

potential risks and benefits with his healthcare team,he decided to undergo a thoracentesis to combat hisworsening dyspnea in hopes that he could attain theselast goals. Fortunately, the temporary improvement inhis respiratory status that resulted from the procedureallowed him to attend these events that meant so muchto him and to his family. In this case, a palliative procedure had a great positive effect on this young man’semotional well-being, for he was smiling ear-to-ear thelast time I saw him, for he was leaving that afternoon toenjoy one last outing with the companionship of hisclosest friends.Ethical Dilemmas Encounteredin Palliative and End-of-Life CareWITHDRAWAL OR WITHHOLDING OF TREATMENTRecent advancements in research and technology haveled to better health outcomes and the improved abilityto prolong life (O’Brien, Duffy, & O’Shea, 2010). As aresult, a failure of these advancements to cure a lovedone is often unexpected. The decision-making processregarding the withdrawal or the withholding of treatment is difficult and often full of emotion. In the processof withholding or withdrawing treatment, extraordinary means are not utilized for the support of life if it isdecided that the intervention is simply prolonging death(Porter, Johnson, & Warren, 2005). Withdrawal of treatment may occur with a comprehensive decision to stopmany treatments at once or may occur more graduallyas specific treatments are slowly discontinued in a patient with a terminal or chronic illness. Withholding orwithdrawal of treatment allows for the disease to naturally progress; the action of withdrawing or withholdingtreatment does not directly cause the patient’s death.There is no ethical distinction between withdrawingand withholding of treatment (Russell & Williams,2010). The most commonly identified causes for thewithdrawal or withholding of treatment are patientchoice, unacceptable quality of life, unacceptable levelof benefit from the considered medical intervention, aswell as anticipated prolongation of the dying process(Laporte-Matzo, Witt-Sherman, Nelson-Marten, Rhome,& Grant, 2004).Withholding or withdrawing treatment is consideredethically acceptable in certain cases, even though it mayseem to conflict with the role of the nurse as a caregiver(Holmes, 2010). The courts have consistently decidedthat it is ethically and legally acceptable for life-sustaining treatment to be discontinued if this care is considered medically futile (Roberts et al., 2004). Medicallyfutile care cannot, with reasonable certainty, improve apatient’s status or restore an acceptable quality of life(Porter et al., 2005). Care that is deemed futile results ina prolongation of suffering and fails to improve a patient’s quality of life. To protect patient autonomy, thePatient Self-Determination Act was implemented in1991 to ensure the legal rights of individuals to makehealthcare decisions about treatments that affect theirown bodies (Porter et al., 2005). The ANA indicates thathonoring a patient’s refusal of a nonbeneficial or130Orthopaedic Nursing May/June 2014 Volume 33 Number 3burdensome treatment is ethically required (ANA,2010). In fact, for some dying patients, withholding orwithdrawing treatment may have benefit. For example,withdrawal or withholding of fluids in a patient who isat the end of life results in dehydration; dehydration atthe end of life is known to have analgesic and anestheticeffects (Blakely & Millward, 2007). In contrast, the provision of parenteral fluids during the dying process maycause fluid overload and aspiration pneumonia, whichresults in additional patient suffering and distress forthe patient’s loved ones (Holmes, 2010).While withholding or withdrawing treatment may beethically acceptable in certain circumstances, patientsmay, at times, choose to continue treatment that may beidentified by healthcare professionals as futile. Thesedecisions may be based on a lack of understanding ofthe current illness and prognosis or a belief that dignityresults from battling for life until the time of death(Volker & Limerick, 2007). Physical or psychologicalbenefits may be obtained by continuing futile treatmentin certain circumstances. These treatments may allow apatient to become spiritually or emotionally ready todie, for example. Benefits may also be seen for the patient’s loved ones, for life-sustaining treatments mayallow time for family members to say good-bye to thedying individual. A time-limited trial of a life-sustainingintervention may allow for reevaluation at a later timeto truly identify if there are any unforeseen benefits to alife-sustaining treatment for a dying patient (LaporteMatzo et al., 2004).The goals of care identified by the patient or adecision-making surrogate guide discussions betweennurses and patients regarding withdrawal or withholding of treatment. Each treatment should be evaluatedindividually to determine the likelihood that the treatment will meet with the patient’s expressed values andbeliefs and assist the patient to achieve future goals(Lo, 2009). Anticipated comfort or alleviation of suffering must also be assessed. The ethical principles ofnonmaleficence and beneficence are upheld by determining the benefits of each specific intervention andidentifying if any harm will result from that intervention. By ensuring that all patients are treated fairly andjustly with equal access to these medical interventions,the ethical principle of justice is addressed, as well(Holmes, 2010).DO-NOT-RESUSCITATE STATUSAnother ethical dilemma that nurses may face in providing palliative and end-of-life care surrounds a patient’s resuscitation status and their advance directives.The Patient Self-Determination Act supports the right ofpatients to refuse life-sustaining treatment, and thisright includes the ability to refuse cardiopulmonary resuscitation (CPR) (Morrell, Qi, & Helft, 2008). Patients,as well as the general public, overestimate the efficacyand outcomes of CPR. In severe illness, it is most likelythat CPR will prolong dying, rather than maintain life.When CPR is utilized in patients on a general inpatienthospital unit, 86% of these patients will die. Survival iseven lower in patients with metastatic cancer, sepsis, orkidney failure (Lo, 2009). Mechanical ventilation is 2014 by National Association of Orthopaedic NursesCopyright 2014 by National Association of Orthopaedic Nurses. Unauthorized reproduction of this article is prohibited.ONJ690 LR 13008/05/14 11:15 PM

often required after CPR, and outcomes for those whosurvive may include a persistent vegetative state or permanent brain damage (Schroeter, Derse, Junkerman, &Schneidermayer, 2002).Patients who suffer from terminal or chronic illnesses may hope to die peacefully and may request ado-not-resuscitate (DNR) order. A DNR order necessitates that a patient or his or her decision-making surrogate identifies the specific interventions that will notbe initiated in case of a cardiopulmonary arrest.Discussions about DNR status must include a review ofpatient preferences regarding mechanical ventilationand treatment of health conditions such as infection,heart arrhythmias, hypotension, and hematologic abnormalities (Lo, 2009). Healthcare providers may erroneously think that patients do not want to discuss theoption of DNR status; they may fear that a patient willlose hope and become depressed or suicidal (Lo, 2009).To the contrary, it is important for healthcare professionals to discuss the option of DNR status early beforethe disease progresses so a patient is capable of makingan informed decision, thereby protecting the patient’sautonomy (Schroeter et al., 2002). It is imperative thatthe healthcare professional provides accurate, understandable information to ensure that the patient or thedecision-making surrogate is fully informed of medicalstatus and prognosis during discussions about DNR status. Recommendations and reassurance should be provided to the patient or family that comfort care will stillcontinue (Lo, 2009). Discussions should be repeated asthe disease progresses to ensure that the principles ofnonmaleficence and beneficence are revisited as the patient’s condition changes.A nurse’s ethical obligations are to the patient. Whenadvance directives are appropriately in place and a patient’s wishes have been repeatedly addressed as a disease progresses, the appropriate actions in resuscitativeattempts are more straightforward. Unfortunately, thisis not always the case in the care of patients requiringend-of-life care. Most families wish for a peaceful deathfor their loved one, but others may believe that it is ofthe utmost importance to fight until the end. Most importantly, CPR should never be performed if it is againstthe best interests of the patient or if it causes the patientto suffer. In these cases, judgment must determine theappropriate length and intensity of any resuscitation efforts (Truog, 2010).PAIN CONTROLIn addition to withdrawal/withholding of treatment anddo-not-resuscitate status, pain control may be at thecenter of ethical dilemmas in patients who are receivingpalliative or end-of-life care. Nurses must understandthat pain is not only a physiologic response in a patientwith a chronic of life-threatening illness; it is a reflection of psychological, spiritual, and social health or suffering, as well. Nurses must possess knowledge, firstand foremost, to provide the best management of painfor individuals receiving palliative or end-of-life care,and this knowledge is obtained by keeping up to datewith the latest research and evidence-based practices. Itis vital for nurses to possess knowledge of means to 2014 by National Association of Orthopaedic Nursesmanage side effects of medications to ensure thepatient’s overall comfort. Knowledge must include thefact that opioid addiction is rare, and fear of addictionshould not prevent any healthcare provider from utilizing an appropriate dosage to alleviate suffering(Schroeter et al., 2002). Nurses must be prepared notonly with knowledge of the appropriate drugs and dosing intervals but also with the skills necessary to assessfactors that contribute to the patient’s underlying distress. Assessment must also include religious or culturalfactors that may affect the decision-making process regarding care or make certain options unacceptable tothe patient or family. Through effective communicationand listening to the voices of their patients regardinggoals, wishes, and desires, nurses respect patient autonomy. By ensuring aggressive control of pain in patientswith chronic and life-threatening illnesses, nurses fulfilltheir responsibility to care for the best interest of thepatient as a whole, for uncontrolled pain may affect theindividual’s physical, psychological, social, and spiritualwell-being.As a result of the many challenges that may be facedwhen providing palliative or end-of-life care, additionalresearch, educational support for nurses, and development of care models are imperative to strengthen theevidence base. It is often difficult to study the effect ofonly one variable in this population, for patients whoare receiving palliative or end-of-life care are often facing a multitude of pharmacologic and pathologic variables. Well-controlled and well-powered studies areneeded regarding both new and existing approaches totreat chronically and terminally ill patients with themost common symptoms, including pain. The lack ofscientific evidence and research at the end of life resultsin wide variance in practice from

ples guiding palliative and end-of-life care and examine their relevance in the care of orthopaedic patients fac-ing the diagnosis of a chronic, life-threatening, or life-limiting condition. Palliative Care Palliative care is a philosophy, as well as a clearly identi-fi ed system for delivering patient care that prioritizes

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