Communicate! The Best Ways To Connect With Customers, Hosts And .
Communicate!The Best Ways to Connect withCustomers, Hosts and ProspectsNOW to Grow Your BusinessPresented by Jennifer Fonghttp://jenfongspeaks.com
Download Today’s Slideshttp://jenfongspeaks.com/tocara
How I Got Started with Social Media
The Way the WorldCommunicates is Changing
Understanding Communication StylesTraditionalists1925-1945Gen X1965-1978Baby Boomers1946-1964Gen Y1979-1997
Traditionalists(works hard, respects authority)Prefers: Face to facecommunication Hand-written ortyped paperletters and notesChallenges: Email Mobile phones Social networks TextingTraditionalists1925-1945
Baby Boomers(expects to lead, team player)Prefers: Face to face Telephone (preferredover email) Email Group/Team meetings Cell phones (for talking)Challenges: Social networks Blogging TextingBaby Boomers1946-1964
Generation X(my time my way, incentives help)Prefers: Email (preferred keep itshort) Cell phones Texting Blogging Instant messaging VisualsGen X Social networks1965-1978Challenges: Face to face Formal letterwriting Team discussions(prefers one onone)
Generation Y(live first work second, make it fun)Prefers: Texting Social networks Instant messaging Visuals Email (only forwork or school)Challenges: Face to face Telephoneconversations Formal letterwriting Reading documentsGen Y1979-1997
How Does This Affect Your Business?MarketingInvitationsHost CoachingCustomer Service
Host Coaching Today ASK: How does she want to communicate?– With you– With her guests Her contact list is her best source of guests!– Send out invite texts right away– Give her scripts: Initial invite, reminder Facebook chat and Texts are great for quickcheck-ins with your host leading up to party Set up a Facebook Event to build excitementand collect outside orders
Invite Multiple WaysText MessageFacebook ChatEvitePrinted InvitesFacebook Event*gasp*Face-to-Face
Customer Service Friend Customers on Facebook– Comment occasionally on their Status Updates Have Customers Add You to their PhoneContacts During Checkout– They can contact you directly with questionsabout their order via text or call On Customer Wishlist, Let them Check if theyWant you to Text or Email Specials
Marketing Your Business
Social Media for Personal andBusiness UsePersonal Use Friends and familyexclusively Private profile Share whatever is acceptedwithin your circle Express your opinions freelyBusiness Use Friends, family, customers,prospects Public profile Share some personalinformation Share resources your businesscontacts will value Everything you share reflectson your business, otherconsultants, and your company
Great Posts on Social Media Share what you’re doing Share resources and links Provide content related to product, such as styleand fashion tips Talk about your business as it relates to YOU(Personal accounts) Don’t ask people to spend moneythrough your personal accounts Talk about your interests Comment on what othersare doing Be a friendly human being
Posts that Inspire Recruiting
For Recruiting Celebrate your team Advantages of running your own business Enthusiasm about your own business andbenefits of your business Share gratitude for how Tocara improves yourlife/experience Celebrate success of your company Business tip articles Inspiration/Personal development quotes
Posts that Inspire Booking
For Booking Celebrate hosts/share how much they receivedfree Express enthusiasm for the parties you’ve justdone, and how much fun you/the guests had Share pictures of how guests have styled items(with permission of course!) Tips for hosts how to prepare easy snacks, etcfor parties. Highlight monthly hosting specials on yourBusiness Page
Posts that Inspire Sales
For Sales Highlight products that you’re wearing and askfriends to vote on their favorites Share “Get the Look” posts showing celebrityoutfits and how you can get the same lookwith a Tocara piece/pieces Look of the day: #getthelook, #fashion,#jewelry, #photooftheday, #instafashion Share your specials on your business Page
Sample Status Updates (Personal Profile)Appropriate Tips for using jewelry to take youroutfit from day to night (link) Congratulations to Sue on herbrand new Tocara business! Congrats to Jane Smith whoearned over 100 in Tocaraproducts by partying with herfriends last night! I am just LOVING the pieces inTocara’s new catalogue! Which ofthese pieces is your favorite? (3photos) Check out this celebrity photo.Here’s how you can get the lookfor less with Tocara! (photos)Inappropriate Check out all these greatproducts! Click here to order.(link) Want to fill your jewelry box forfree? Book a party with me! (link) I have 3 slots left. Who wants tohave a party? Message me! If you need extra money, tryTocara. Click here for more info.(link) Tocara is having a sale! ShopNow! (link)
Social Media Etiquette Build relationships first Post appropriately and be nice Don’t ask people to spend money through yourprofile Use your photo and real name Don’t overdo the games and apps Avoid self-promotion on Tocara’ssocial media presences
When to Use Text Messages Get permission first Text with hostesses Notify customers of special deals andpromotions (no more often than 2x permonth)
More Resources for You http://jenfongspeaks.com/tocara–This presentation–Helpful resources–Free articles
Thank You!Jennifer FongDirect Sales & Social Media Blog: http://jenfongspeaks.com Facebook: http://facebook.com/jenfongspeaks
Look of the day: #getthelook, #fashion, #jewelry, #photooftheday, #instafashion Share your specials on your business Page . Sample Status Updates (Personal Profile) Appropriate Tips for using jewelry to take your outfit from day to night (link) Congratulations to Sue on her
May 02, 2018 · D. Program Evaluation ͟The organization has provided a description of the framework for how each program will be evaluated. The framework should include all the elements below: ͟The evaluation methods are cost-effective for the organization ͟Quantitative and qualitative data is being collected (at Basics tier, data collection must have begun)
Silat is a combative art of self-defense and survival rooted from Matay archipelago. It was traced at thé early of Langkasuka Kingdom (2nd century CE) till thé reign of Melaka (Malaysia) Sultanate era (13th century). Silat has now evolved to become part of social culture and tradition with thé appearance of a fine physical and spiritual .
On an exceptional basis, Member States may request UNESCO to provide thé candidates with access to thé platform so they can complète thé form by themselves. Thèse requests must be addressed to esd rize unesco. or by 15 A ril 2021 UNESCO will provide thé nomineewith accessto thé platform via their émail address.
̶The leading indicator of employee engagement is based on the quality of the relationship between employee and supervisor Empower your managers! ̶Help them understand the impact on the organization ̶Share important changes, plan options, tasks, and deadlines ̶Provide key messages and talking points ̶Prepare them to answer employee questions
Dr. Sunita Bharatwal** Dr. Pawan Garga*** Abstract Customer satisfaction is derived from thè functionalities and values, a product or Service can provide. The current study aims to segregate thè dimensions of ordine Service quality and gather insights on its impact on web shopping. The trends of purchases have
Chính Văn.- Còn đức Thế tôn thì tuệ giác cực kỳ trong sạch 8: hiện hành bất nhị 9, đạt đến vô tướng 10, đứng vào chỗ đứng của các đức Thế tôn 11, thể hiện tính bình đẳng của các Ngài, đến chỗ không còn chướng ngại 12, giáo pháp không thể khuynh đảo, tâm thức không bị cản trở, cái được
Le genou de Lucy. Odile Jacob. 1999. Coppens Y. Pré-textes. L’homme préhistorique en morceaux. Eds Odile Jacob. 2011. Costentin J., Delaveau P. Café, thé, chocolat, les bons effets sur le cerveau et pour le corps. Editions Odile Jacob. 2010. Crawford M., Marsh D. The driving force : food in human evolution and the future.
Le genou de Lucy. Odile Jacob. 1999. Coppens Y. Pré-textes. L’homme préhistorique en morceaux. Eds Odile Jacob. 2011. Costentin J., Delaveau P. Café, thé, chocolat, les bons effets sur le cerveau et pour le corps. Editions Odile Jacob. 2010. 3 Crawford M., Marsh D. The driving force : food in human evolution and the future.
