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2/3/2012Cloud ComputingPhillip HamptonLogicForce Consulting, LLCCloud ComputingNew IT Paradigm 1What is Cloud Computing?2Benefits of Cloud Computing3Risks of Cloud Computing4Adoption Strategies5Practical Applications6What the Future Holds7Q&A1

2/3/2012Cloud Computing Defined”d l forf enablingbli ubiquitous,bi iti t on”.modelconvenient,demand network access to a shared pool ofconfigurable computing resources that can be rapidlyprovisioned and released with minimal managementeffort or service provider interaction.”--National Institute of Standards and .cfmCore Cloud Options“Service Models”Software as aService (SaaS)Platform as aService (PaaS)Infrastructure asa Service (IaaS)Software applications traditionally purchasedpurchased,installed, and executed by the user on a localcomputer are now provided on-demand as aweb application. Users don’t purchasesoftware, but rather access the applicationon a subscription basis (or free in somecircumstances). (Example: SalesForce.com)Provides an application platform as a servicefrom which software engineers can develop,test, and deploy applications quickly andefficiently. (Example: Microsoft WindowsAzure)The traditional company data center isreplaced with off-premise, scalabletechnology resources encompassing bothserver and workstation on-demandavailability via the internet. (Example:Amazon EC2)2

2/3/2012Key Features from the Cloud Off premise computing resources On-demand self-service Broad network availability (via internet)Popular Cloud (SaaS) Applications3

2/3/2012Cloud ComputingBenefits 1What is Cloud Computing?2Benefits of Cloud Computing3Risks of Cloud Computing4Adoption Strategies5Practical Applications6What the Future Holds7Q&ABenefits of Cloud ComputingReduced Cost for ImplementationFlexibilityScalabilityDisaster ReliefMultitenancyVirtualizationPay incrementallyAutomatic UpdatesReduced Burden on In‐House IT4

2/3/2012Example:In-House vs. Hosted E-mail Solution Cost of implementation– In-House for 20 users Microsoft Small Business Server 2011 (includes Exchange) 7,500 for hardware, software, and installation Ongoing maintenance and support costs– Hosted Exchange Little or no upfront setup fees 10/mailbox/month Monthly cost for organization: 200Example:In-House vs. Hosted E-mail Solution Flexibility– Both available via Outlook, web, and smartphones Scalability– Setup of new mailboxes is easy on both platforms– Increased monthly cost for new mailboxes on Hostedplatform– Upgrade to enterprise-level server in minutes onHosted vs. days/weeks for In-House5

2/3/2012Example:In-House vs. Hosted E-mail Solution Disaster Relief– Data redundancy usually built-in to Hostedagreements– Expensive to replicated in-house Multitenancy– Hosted environments share resources amongmany users, resulting in lower costsExample:In-House vs. Hosted E-mail Solution Virtualization– Hosted e-mail more than likely running onvirtual servers Pay Incrementally– No up-frontup front costs for Hosted vs.vs expensivecapital expenditure for In-House server– 10/mailbox/month6

2/3/2012Example:In-House vs. Hosted E-mail Solution Automatic Updates– Hosted e-mail servers patched automatically Reduced Burden on IT– Hosted does not require IT personnel forupdates backup maintenanceupdates,maintenance, and databasemaintenanceCloud ComputingRisks 1What is Cloud Computing?2Benefits of Cloud Computing3Risks of Cloud Computing4Adoption Strategies5Practical Applications6What the Future Holds7Q&A7

2/3/2012Risks of Cloud ComputingSecurityReliabilityPrivacyVendor Lock‐inLoss of ControlCloud Security BreachesGoogle,g Februaryy 2011 Feb. 2011: Google suffers 30-hour outage. 40,000 Gmail accountslost. June 2011: Sony’s PlayStation Network outage compromisedsensitive data for 77 million customers June 2011: Dropbox accounts accessible without password– “A code update gone awry introduced what the site delicately called an‘authentication bug.’ The error was fixed five minutes after it wasdiscovered, but for a four-hour stretch, the site's defenses were down.”(CNN.com) January 2012: Zappos (Amazon subsidiary) hacked exposing 24million customers’ personal data8

2/3/2012Cloud Reliability ConcernsGoogle,g Februaryy 2011 Big Provider Performance Issues– April & August 2011: Amazon’s Elastic Computer Cloud (EC2) service sufferslarge scale outages affecting multiple public websites (Foursquare, Reddit,Instagram, Netflix, etc.).– August & September 2011: Microsoft’s Office 365 outage leaves customerswith no access to cloud-based services such as e-mail and file storage for hours Cascading impact of cloud failuresVendor Lock-InGoogle,g Februaryy 2011“Cloud computing may be erasing the gains we’ve made interms of vendor dependence lock-in. Going with a cloudsolution means buying into the specific protocols, standardsand tools of the cloud vendor, making future migrationcostly and difficult. How is this so? Because standards arestill being formed, and cloud computing is still too immatureto reach the point where customers are demanding vendori dindependence.dThThe problembliis, whenh companiesi sitit ddownto calculate the cost of using cloud computing services,they don’t factor in the costs of migrating off the system –expenses which could be prohibitive and unexpected.”--Joe McKendrick (Forbes.com)9

2/3/2012Loss of Control with CloudComputingGoogle,g Februaryy 2011 Systems Updates– Decision on applying updates lies with cloud provider– Date and time of updates out of control of local IT Admin Access to Data– Cloud provider personnel not answerable to local IT– Unknown hiring practices of cloud provider Non-sanctioned cloud pprovider/employeep y alliances Physical location of data Vulnerability to business failure of cloud providerCloud ComputingAdoption Strategies 1What is Cloud Computing?2Benefits of Cloud Computing3Risks of Cloud Computing4Adoption Strategies5Practical Applications6What the Future Holds7Q&A10

2/3/2012Adoption StrategiesGoogle,g Februaryy 2011 Private, Public or Hybrid Cloud– Adopt a “Private Cloud” strategyfor sensitive applications/datawith company-owned resourcesbehind the corporate firewall– Move less strategic data topublic cloud– Use a hybrid approach wherepublic cloud is used asextension of private cloudholdingsAdoption StrategiesGoogle,g Februaryy 2011 Server Virtualization– Servers for e-mail, file, print, database,and application services can be hostedon one platform– Smart consideration as legacy serverequipment nears retirement Desktop Virtualization– Deploy multiple virtual desktops easilyand quickly– Alternative to Citrix and TerminalServices/Remote Desktop accessparadigm11

2/3/2012Adoption StrategiesGoogle,g Februaryy 2011 Application migration to the cloud– In lieu of an “all-cloud” strategy, strategically migrate selectedapplications to the cloud Mesh business needs with cloud solutions––––Regulatory requirementsScalability needsLegacy application dependencePerformance/SLA requirementsCloud ComputingNew IT Paradigm 1What is Cloud Computing?2Benefits of Cloud Computing3Risks of Cloud Computing4Adoption Strategies5Practical Applications6What the Future Holds7Q&A12

2/3/2012Practical ApplicationsGoogle,g Februaryy 2011 Backup/DisasterRecovery Services– Imaged based backup solutions Hosted Mail Services– Both Outlook and web access– Low monthly mailbox charge– Low risk Data Storage– Dropbox, FilesAnywhere, Box,Microsoft SkyDrive– File sharing– Mobile device integration Virtual Servers– Data center consolidation– Enhanced redundancy– Backup simplicity Virtual Desktops– Mobile or temp users– Low intensityy PC users Popular Applications– CRM systems– Standard billing systems– Client extranetsCloud ComputingFuture of Cloud Computing 1What is Cloud Computing?2Benefits of Cloud Computing3Risks of Cloud Computing4Adoption Strategies5Practical Applications6What the Future Holds7Q&A13

2/3/20122012 – Year of Cloud Legitimacy“As of early January 2012 – I putus at the “mid-point”in thepCloud era, which would becomparative to the Internet era,so let’s call it 1998 all over again– and quickly heading into the‘1999’ party feeling. I think it’smore than a simplymean/average calculation. Really,we’re talking about Cloudlegitimacy.”l iti”Cloud Computing--Harry Brelsford(www.cloudnation.co)Key Cloud Computing Trends Personal cloud usage will drive corporate adoption– We currently already use the cloud to shop, bank, sharephotos/files, maintain music libraries, consume news, andconnect with friends Proliferation of mobile devices (smartphones and tablets)will increase appetite for cloud resources SecuritySit willill bbe a majorj ffocus iin cloudl d governance The cloud will revolutionize disaster recovery strategies Microsoft’s embrace of the cloud will speed accelerateacceptance at the corporate level14

2/3/2012Cloud ComputingQ&A 1What is Cloud Computing?2Benefits of Cloud Computing3Risks of Cloud Computing4Adoption Strategies5Practical Applications6What the Future Holds7Q&AThank YouPhillip HamptonLogicForce Consulting, LLCphampton@logicforce.comwww.logicforce.com15

Cloud Computing What is Cloud Computing? Risks of Cloud Computing Practical Applications Benefits of Cloud Computing Adoption Strategies 5 4 3 2 1 Q&A What the Future Holds 7 6 Benefits of Cloud Computing Reduced Cost for Implementation Flexibility Scalability Disaster Relief Multitenancy Virtualization Pay incrementally Automatic Updates

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