Keystone Mutual Insurance - Missouri Department Of Insurance

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DEPARTMENT OF INSURANCE, FINANCIALINSTITUTIONS AND PROFESSIONAL REGISTRATIONP.O. Box 690, Jefferson City, Mo. 65102-0690RE:Examination Report of Keystone Mutual Insurance Company for the period endedDecember 31, 2013ORDERAfter full consideration and review of the report of the financial examination of Keystone MutualInsurance Company for the period ended December 31, 2013, together with any writtensubmissions or rebuttals and any relevant portions of the examiner's workpapers, I, John M.Huff, Director, Missouri Department of Insurance, Financial Institutions and ProfessionalRegistration pursuant to section 374.205.3(3)(a), RSMo., adopt such examination report. Aftermy consideration and review of such report, workpapers, and written submissions or rebuttals, Ihereby incorporate by reference and deem the following parts of such report to be my findingsand conclusions to accompany this order pursuant to section 374.205.3(4), RSMo: summary ofsignificant findings, subsequent events, company history, corporate records, management andcontrol, fidelity bond and other insurance, pension, stock ownership and insurance plans,territory and plan of operations, growth of the company and loss experience, reinsurance,accounts and records, statutory deposits, financial statements, analysis of examination changes,comments on financial statement, and general comments or recommendations.Based on such findings and conclusions, I hereby ORDER, that the report of the FinancialExamination of Keystone Mutual Insurance Company as of December 31, 2013 be and is herebyADOPTED as filed and for Keystone Mutual Insurance Company to take the following action oractions, which I consider necessary to cure any violation of law, regulation or prior order of theDirector revealed by such report: (1) implement, and verify compliance with each item, if any,mentioned in the Comments on Financial Statement Items and/or Summary of Recommendationssection of such report; (2) account for its financial condition and affairs in a manner-consistentwith the Director's findings and conclusions.So ordered, signed and official seal affixed this 101h day of April, 2015.John M. Huff, DirectorDepartment of Insurance, Financial Institutionsand Professional Registration

REPORT OFFINANCIAL EXAMINATIONKeystone Mutual Insurance CompanyAsof:DECEMBER 31, 2013STATE OF MISSOURIDEPARTMENT OF INSURANCE, FINANCIAL INSTITUTIONSAND PROFESSIONAL REGISTRATIONJEFFERSON CITY, MISSOURI

TABLE OF CONTENTSSCOPE OF EXAMINATION .1Period Covered. 1Procedures . 1SUMMARY OF SIGNIFICANT FINDINGS . . 2SUBSEQUENT EVENTS . .2COMPANY HISTORY .2General . 2Capital Stock .: ··· . 2Dividends .2Acquisitions, Mergers and Major Corporate Events . 2Surplus Debentures . 2CORPORATE RECORDS .3Corporate Documents .3Meeting Minutes .3MANAGEMENT AND CONTROL .3Board of Directors. 3Committees . 5Officers . 5Organizational Structure . 5lntercompany Transactions . 6FIDELITY BOND AND OTHER INSURANCE .6PENSIONS, STOCK OWNERSHIP AND INSURANCE PLANS .6TERRITORY AND PLAN OF OPERATIO NS .7GROWTH OF COMPANY .7LOSS EXPERIENCE .8REINSURANCE . 8General . 8Assumed . 8Ceded .8ACCOUNTS AND RECORDS .9General . 9Independent Auditor .9Independent Actuaries . 9STATUTORY DEPOSITS . 10FINANCIAL ST ATEMENTS. . . .l 0ASSETS . .11LIABILITIES, SURPLUS AND OTHER FUNDS . 12STATEMENT OF INCOME . . . . . . . 13RECONCILIATION OF SURPLUS . 14ANALYSIS OF EXAMINATION CHANGES . . . 15

COMMENTS ON FINANCIAL STATEMENTS .15GENERAL COMMENTS OR RECOMMENDATIONS .15ACl(N'"OWLEDGEMENT . 16VERIFICATION. 16SUPERVISION . 16

November 18, 2014St. Louis, MOHonorable John M. Huff, DirectorMissouri Department of Insurance, FinancialInstitutions and Professional Registration301 West High Street, Room 530Jefferson City, MO 65101Director Huff:In accordance with your financial examination warrant, a comprehensive financial examinationhas been made of the records, affairs and financial condition ofKeystone Mutual Insurance Companyhereinafter referred to as "Keystone", or the "Company". The Company's home office is locatedat 366 West Fourth Street, St. Louis, Missouri 63025; telephone number (636)549-3744.Examination fieldwork began on March 17, 2014, and concluded on the above date.SCOPE OF EXAMINATIONPeriod CoveredWe have performed a single-state examination of Keystone Mutual Insurance Company. Thelast examination was completed as of December 31, 2010. This examination covers the periodof January 1, 2011, through December 31, 2013. This examination also included materialtransactions or events occurring subsequent to December 31, 2013.ProceduresThis examination was conducted using guidelines set forth in the Financial Condition ExaminersHandbook (Handbook) of the NAIC, except where practices, procedures and applicableregulations of the Department of Insurance, Financial Institutions and Professional Registration("Department" or "DIFP") or statutes of the state of Missouri prevailed. The Handbook requiresthat we plan and perform the examination to evaluate the financial condition and to identifyprospective risks of the Company. This process involves obtaining information about theCompany, including corporate governance, identifying and assessing inherent risks within theCompany, and evaluating the systems controls and procedures used by the Company to mitigatethose risks. The examination also includes assessing the accounting principles used andsignificant estimates made by management, as well as evaluating the overall financial statementpresentation, compliance with Statutory Accounting Principles and Annual Statementinstructions when applicable to domestic state regulations.All accounts and activities of the Company were considered in accordance with the risk-focusedexamination process. The following key activities were identified: Claims and Reserving,Expenses, Investments and Treasury, Premiums and Underwriting, Reinsurance and Taxes.1

SUMMARY OF SIGNIFICANT FINDINGSAn examination change was made to reclassify the cumulative capital contributions made bypolicyholders of 161,883 from Gross paid in and contributed surplus to Aggregate write-ins forother than surplus funds.SUBSEQUENT EVENTSNone.COMPANY HISTORYGeneralKeystone Mutual Insurance Company was incorporated under the laws of the state of Missourion December 31, 2007 pursuant to Chapter 383, RSMo (Malpractice Insurance) as an assessablemedical malpractice company with authority to write medical malpractice insurance in Missourionly. The Company is not subject to Chapter 382, RSMo (Insurance Holding Companies).Capital StockThe Company is a mutual insurance company and has no capital stock.DividendsThe Company has not paid any dividends to its members since its inception.Acquisitions, Mergers and Maior Corporate EventsThere have been no mergers or acquisitions involving the Company.Surplus DebenturesThe Company has issued the following Surplus Notes:2

Date /201011/30/201112/30/201112/30/2011Interest Rate7%7%7%7%7%7%7%7%Carryins Value 0700,000Accrued Interest65,705 14,3402,81016,87818,98816,02914,0005,600 154,350 045,600854,350All of the Surplus Notes were issued to Keystone Mutual Holding Company, with the exceptionof the 100,000 note issued on December 30, 2011. This note is held by the Company's CEO,and is administered by Sunwest Trust Inc.CORPORATE RECORDSCorporate DocumentsThe Articles of Association and the Bylaws were reviewed. Effective January 5, 2011, theArticles were amended to change the term "initial assessments" paid by policyholders to "initialcapital contributions" and to implement an ongoing annual capital contribution of 2.5% of eachmember's annual premium. No amendments were made to the Bylaws during the examinationperiod.Meeting MinutesMinutes of the meetings of the Board of Directors and committees were reviewed for the periodunder examination. The minutes documented evidence of the overall guidance provided by theBoard of Directors.MANAGEMENT AND CONTROLBoard of DirectorsAs of December 31, 2013, the following eleven members comprised the Board of Directors:3

NameJames R. BowlinWildwood, MOPrincipal OccupationChairman and CEOKeystone Mutual Insurance CompanyScott B. LakinKansas City, MOPrincipalLakin Consulting, LLCJerryN. Middleton, MD, FACOGSt. Louis, MOObstetrician and GynecologistObstetrical Associates of St. Louis, Inc.Craig S. McPartlinWildwood, MOCEO and TreasurerCon-Tech Carpentry, LLCJerry D. Kennett, MD, FACCColumbia, MOCardiologistMissouri Cardiovascular Specialists, LLPKatie Steele DannerJefferson City, MODirectorMissouri Division of TourismJoel D. Hassien, MDHannibal, MORadiologist; PresidentHannibal Imaging ServiceDennis A. NahnsenSaint Louis, MORetired PresidentMissouri Valley PartnersBruce C. OetterClayton, MOPartnerBryan Cave LLPGeorge K. ParkinsPrairie Village, KSOrthopedic SurgeonDrisko, Fee & Parkins, PCMatthew J. Spellman, MDRichmond Heights, MOUrologist; PresidentUrology Consultants, Ltd.4

CommitteesCommittee assignments as of December 31, 2013 were as follows:Rate & UnderwritingDr. Matthew J. SpellmanKatie Steele DannerDr. Jerry N. MiddletonClaimsDr. Jerry D. KennettDr. Jerry N. MiddletonBruce C. OetterReinsuranceDr. Jerry N. MiddletonCraig S. McPartlinDr. Joel D. HassienMarketingDr. George K. ParkinsScott B. LakinDr. Matthew J. SpellmanGovernmental AffairsDr. Jerry D. KennettScott B. LakinDr. Jerry N. MiddletonInvestment/FinanceDennis A. NahnsenCraig S. McPartlinBruce C. OetterCompensationKatie Steele DannerDr. Joel D. HassienDr. Matthew J. SpellmanAuditDr. Jerry D. KennettDennis A. NahnsenDr. George K. ParkinsAppellateDr. Joel D. HassienScott B. LakinDr. George K. ParkinsNominatingDr. Joel D. HassienDr. George K. ParkinsBruce C. OetterOfficersThe officers of the Company elected and serving as of December 31, 2013 were as follows:NameJames R. BowlinScott B. LakinDr. Jerry N. MiddletonCraig S. McPartlinDr. Jerry D. KennettOfficeChairman and zational StructureThe Company is a single entity, owned by the membership with no equity holdings of its own.The Company has issued a series of Surplus Notes to Keystone Insurance Holding Company andhas entered into a management agreement with Keystone Insurance Holding Company forunderwriting and general management. Keystone Insurance Holding Company is owned by theChairman and CEO of Keystone Mutual Insurance Company.5

Intercompany TransactionsThe Company is a party to the following two affiliated agreements.Management AgreementParties:Keystone Mutual Insurance Company and Keystone Insurance Holding Company.Effective:January 1, 2010Services:Keystone Insurance Holding Company provides underwriting, claims and othercorporate management services.Rate(s):The Company incurred 72,000 in management fees in 2013 per this agreement.Lease AgreementParties:Keystone Mutual Insurance Company and McPartlin Realty, LLC.Effective:January 1, 2013Services:The Company leases office space at 366 W. 4th Street, Eureka, MO, 63025, fromMcPartlin Realty, LLC, which is owned by Craig S. McPartlin. The lease is for aone year term at a monthly rent of 490. Under the lease, McPartlin Realty, LLCis responsible for all utilities, repairs and maintenance, and property taxesassociated with the building.Rate(s):The Company incurred 5,880 in fees in 2013 per this agreement.FIDELITY BOND AND OTHER INSURANCEThe Company is a named insured on a fidelity bond with a coverage limit of 100,000 and adeductible of 20,000. The coverage exceeds the minimum amount of fidelity insurancerecommended by the NAlC.Keystone is also a named insured on policies which provide the following types of coverage:general liability, employer's liability, automobile liability, directors and officers liability,commercial property damage, and personal property. In addition, the Company has a key-manlife insurance policy on the Chairman and Chief Executive Officer, James R. Bowlin. TheCompany's level of insurance coverage appears adequate.PENSIONS, STOCK OWNERSHIP AND INSURANCE PLANSKeystone has a total of eight employees, including the Chief Executive Officer, Chief FinancialOfficer, a Member Relations Manager, an Underwriter and four sales agents. The ChiefFinancial Officer and Underwriter are part-time while the remaining positions are full-time.6

Employees receive a comprehensive benefits package, which includes health and disabilityinsurance coverage, paid time off, holidays, and a SIMPLE IRA.TERRITORY AND PLAN OF OPERATIO NSThe Company is organized as an assessable mutual insurance company, licensed to write medicalmalpractice insurance under Chapter 383 RSMo. The Company writes business in the state ofMissouri only. Currently, Keystone only insures doctors who practice in one of 12 selectspecialties that it has identified as being low-risk, based on past claims experience in theindustry. Coverage is issued primarily on a claims-made basis with a coverage limit of 1million/ 3 million. Members can also purchase an extended reporting endorsement whichprovides coverage on an occurrence basis with the same coverage limits. Free tail coverage(occurrence-based) is also offered in the event of death, disability, or retirement.The Company produces the majority of its business through 4 licensed captive agents. A smallamount of business is also produced through 2 non-exclusive insurance agencies; Missouri RuralServices Corporation, and Carpenter & Company.GROWTH OF COMPANYThe table below shows various indicators of the Company's growth over the past four years. Gross Written PremiwmTotal Admitted Assets0 ther Underwriting Expenses IncurredTotal Capital and Surplus2010983,936837,321462,266(12,616) 20111,058,5941,212,772743,100123,311 20121,414,8001,518,553766,566114,024 20131,493,2421,717,433857,080156,606The Company has experienced moderate, steady growth in written premiums and total assets.Operating expenses have also increased as premium has grown. Capital and surplus increased bya total of 169,222 during the examination period. A series of surplus notes with a total parvalue of 700,000 were issued in the period 2009-2011 to improve the Company's capital andsurplus position.7

LOSS EXPERIENCEThe following exhibit illustrates Keystone's underwriting results for each of the last four years.2010 717,887Premiwns Earned312,000Losses IncurredLoss Adjustment162,989Expenses Incurred(219,368)Net Underwriting Gain(196,195)Net Income 2011928,747101,469 4,645)(95,355) 20131,284,364227,578237,534(37,828)12,859The Company experienced poor operating results during its first few years in existence. This isnot unusual for a new startup insurer. Surplus has been maintained with several infusions offunds through surplus notes. Operating perfonnance has gradually improved in recent years, andthe Company reported positive net income for the first time in 2013. Losses and loss adjustmentexpenses remained at a reasonable level during the examination period. The Company did notmake any indemnity payments from its inception in 2008 through 2011. Loss payments of 170,000 and 140,000 were made in 2012 and 2013 respectively.REINSURANCEGeneralPremiums written during 2010 through 2013 were as follows:PremiumsDirect BusinessReinsurance AssumedReinsurance CededNet Premiums 2010983,9362011 1,058,594222,77698,839761,160959,755 20121,414,800 221,983240,124 1,174,67620131,493,242 1,271,259AssumedThe Company does not assume any reinsurance.CededKeystone has one reinsurance agreement, a Medical Professional Liability Excess of LossContract. The original agreement has been in effect since the Company began operations in2008 and it has since been subsequently renewed through a number of addenda. The reinsuranceintennediary, Guy Carpenter, manages the program and the participating reinsurers are HannoverRuchversicherung AG (15%), Catlin Insurance Company Ltd. (35%) and various Lloyd'sSyndicates (50%).8

The Company's retention limit under the agreement is 200,000 per occurrence. The reinsurers'maximum liability is equal to 300% of the ceded reinsurance premium for the currentunderwriting year.The provisional premium under the agreement is equal to 20% of net written premium for thecurrent underwriting year. The Company pays the reinsurers an annual deposit premium of 350,000, payable in four quarterly installments. The deposit premium is then adjusted to theprovisional premium amount within 60 days after the end of the underwriting year.The agreement also has a "swing-rate" premium adjustment feature under which a final adjustedpremium is calculated based on several factors, including the reinsurers' loss experience and theCompany's net earned premiums for the underwriting year.Effective July 1, 2012, all losses incurred by the Company under policies allocated to the firstunderwriting year of the agreement (defined as the period from March 1, 2008 through February28, 2010) were commuted in exchange for 126,164. This commutation constitutes a completeand final release of both parties with respect to claims under policies allocated to the firstunderwriting year.Effective July 1, 2013, all losses incurred by the Company under policies allocated to the secondunderwriting year of the agreement (defined as the period from March l, 2010 through June 30,201 I) were commuted in exchange for 150,619.To date, Keystone has not had a claim that has reached the 200,000 retention limit attachmentpoint.ACCOUNTS AND RECORDSGeneralThe Company uses Peachtree Accounting Software and various Microsoft Excel spreadsheets tomaintain its general ledger. The Company also uses Microsoft Excel for underwriting, policyadministration, premiums, and claims management functions. Annual and quarterly financialdata are compiled by the external accounting firm of Mountjoy Chilton Medley LLP, and used toprepare the statutory financial statements.Independent AuditorThe Company's financial statements are audited annually by the accounting firm of BrownSmith Wallace, LLC. The workpapers and reports of the 2012 independent audit were reviewedfor this examination. These workpapers and reports were used in the course of this examinationas deemed appropriate.Independent ActuariesReserves and related actuarial items reported in the financial statements were reviewed andcertified by Ronald T. Kuehn, FCAS, MAAA, of Huggins Actuarial Services, Inc.9

Consulting actuary, Robert P. Daniel, ACAS, MAAA, of Merlinos & Associates, Inc. wasretained by the Department to review the adequacy of the Company's reserves and other relatedliabilities. He concluded that the Company's reserves and other related liabilities, as of theexamination date, were reasonable.STATUTORY DEPOSITSThe Company writes only in Missouri and, as a Chapter 383 company, is not required tomaintain any deposits with the state.FINANCIAL ST ATEMENTSThe following financial statements, with supporting exhibits, present the financial condition ofthe Company as of December 31, 2013, and the results of operations for the year then ended.Any examination adjustments to the amounts reported in the financial statements and/orcomments regarding such are made in the "Comments on Financial Statements" section, whichfollow the financial statements.There may have been additional differences found in the course of this examination that are notshown in the "Comments on Financial Statements." These differences were determined to beimmaterial in relation to the financial statements and therefore were only communicated to theCompany and noted in the workpapers for each individual annual statement item.10

533,58377,26814,6927,83112,83150,000BondsCash and short-term investmentsInvestment income due and accruedUncollected premiwnsDeferred premiwnsOther amounts receivable on reinsuranceCurrent federal income tax recoverableNet deferred tax assetElectronic data processing equipmentPrepaid expensesPrepaid reinsuranceInsurance proceeds receivable TOTAL ASSETS 111,775,688NonAdmittedAssets 35,73214,6927,831Net AdmittedAssets 612,83150,000 58,255 1,717A33

LIABILITIES, SURPLUS AND OTHER FUNDSLossesLoss adjustment expensesOther expensesTaxes, licenses and feesUnearned premiumsAdvance premium 340,600429,399120,1115,342549,695115,680TOTAL LIABILITIES 1,560,827Aggregate Write-Ins for Other Than Special Surplus Ftmds (Note 1)Surplus notesGross paid in and contributed surplus (Note 1)Unassigned funds (surplus) 174,250854,350SURPLUS AS REGARDS POLICYHOLDERS 156,606TOTAL LIABILITIES AND SURPLUS 1,717,43312(871,994)

STATEMENT OF INCOMEUnderwriting Income:Premiums earned Deductions:Losses incurredLoss expenses incurredOther underwriting expenses incurredTotal underwriting deductions 1,284,364227,578237,534857,0801,322,192Net U ndc rwriting Gain (Loss) Investment Income:Net investment income earnedNet realized capital gains 5,235Net Investment Gain (Loss)Othc r Income:Net loss from agents or premium balances charged offFinance and service chargesGain/(Loss) on sale of assetsTotal Other IncomeNet income before dividends and FITDividends to policyholdersFederal income taxes incurredNet income13(37,828) 5,235 44,524 11,931 (928)12,859 45,875(1,351)

RECONCILIATION OF SURPLUSChanges from December 31, 2010 to December 31, 20132011Surplus as regards policyholders;December 31 prior yearNet incomeChange in net deferred income taxChange in nonadmitted assetsChange in surplus notesSurplus adjustments: Paid inTransferred from capitalAccrued interest on surplus notesLegacy PlanChange in surplus as regardspolicyholders for the yearSurplus as regards policyholders;December 31 current year (12,616)(145,111)2012 2,849282,60728,190(32,608)123,31114 {9,287)135.927 9,000)5,2932013 367)(49,000)12,36742,582 156,606

ANALYSIS OF EXAMINATION CHANGES 156,606Surplus as Reported by CompanyIncrease inSurplusAggregate write-ins fur other thanspecial surplus fimds (Note .l)Gross paid in and contributed surplus (Note 1)Total ChangesNet Change in SurplusDecrease inSurplus161,883161,883161,883161,883 156,606Surplus Per ExaminationCOMMENTS ON FINANCIAL STATEMENTSNote 1Aggregate write-ins for other than special surplus funds 174,250Gross paid in and contributed surplus 0Keystone's Articles of Association require policyholders to pay initial and annual capitalcontributions to the Company. The cumulative balance of these contributions were reported onthe Gross paid in and contributed surplus line on the Annual Statement. Per SSAP No. 72(Surplus and Quasi-Reorganizations), gross paid-in and contributed surplus is the amount ofcapital received in excess of the par value of the stock issued. This does not appear to beapplicable since Keystone is a mutual company instead of a stock company. The capitalcontributions appear to more closely meet the definition of other than special surplus funds perSSAP No. 72. As a result, an adjustment was made to reclassify the cumulative capitalcontributions of 161,883 from Gross paid in and contributed surplus to Aggregate write-ins forother than special surplus funds.GENERAL COMMENTS OR RECOMMENDATIONSComments on Financial StatementsPage 15The Company should report the cumulative balance of policyholder contributions on theAggregate write-ins for other than special surplus funds line on the Annual Statement in thefuture.15

'.ACKNOWLEDGEMENTThe assistance and cooperation extended by the officers and employees of Keystone MutualInsurance Company during the course of this examination is hereby acknowledged andappreciated. In addition to the undersigned, Andrew Coppedge, CFE, examiner for the MissouriDepartment of Insurance, Financial Institutions and Professional Registration participated in thisexamination.VERIFICATIONState of Missouri)) ssCounty of St. Louis)I, John Boczkiewicz, on my oath swear that to the best of my knowledge and belief the aboveexamination report is true and accurate and is comprised of only facts appearing upon the books,records or other documents of the Company, its agents or other persons examined or asascertained from the testimony of its officers or agents or other persons examined concerning itsaffairs and such conclusions and recommendations as the examiners md reasonably warrantedfrom the facts.JBoczkiewicz, CFE, CPAExaminer-in-ChargeMissouri Department of Insurance, FinancialInstitutions and Professional Registration-J.Sworn to nd. subscr bed before me t h 'f '"aai s of :omm1ss1on expires: 0:3,;2pJ17LANETIEA. MISHLER-KOHLERNotalY Public - Notaiy SealSlala of MlssourtMy c;,\1/IJ / (.d - Notary PubhcSUPERVISIONcommnN 1 n .134822n.·d . The. ,,.process as been monitored and supervisedby th e und ers1gneexamination report and supporting workpapers have been reviewed and approved. Compliancewith NAIC procedures and guidelines as contained in the Financial Condition ExaminersHandbook has been confirmed. Michael Shadowens, CFEAudit Manager, St. LouisMissouri Department of Insurance, FinancialInstitutions and Professional Registration16

-,-' i I EX5J I)ftApl'il 9, 2015Vin EmailLeslie Nehl'ing, CPA, CFEActing Chief Financial ExaminerMissouri Department of Insurance, Financial Institutions& Professional Registration301 W. High St., Room 530P.O. Box690Jefferson City, MO 65102-0690RE:Examination Report, dated November 18, 2014 (the "Report'')Dear Ms. Nehring:Thank you for your March 31, 2015 correspondence.Please find enclosed our Company's

Parties: Keystone Mutual Insurance Company and Keystone Insurance Holding Company. Effective: Services: Rate(s): January 1, 2010 Keystone Insurance Holding Company provides underwriting, claims and other corporate management services. The Company incurred 72,000 in management fees in 2013 per this agreement. Lease Agreement

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