AT&T NetBond For Sungard Availability Services
AT&T NetBond for Sungard Availability Services Service Activation Overview 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners. The information contained herein is not an offer, commitment, representation or warranty by AT&T and is subject to change. Sungard Availability Services is a trademark or registered trademark of Sungard Data Systems or its affiliate, used under license. All other trade names are trademarks or registered trademarks of their respective holders. The Sungard Availability Services logo by itself and Recover2Cloud are trademarks or registered trademarks of Sungard Availability Services Capital, Inc. or its affiliate.
NetBond Service Activation Overview for Sungard AS AT&T NetBond allows AT&T customers to extend their MPLS virtual private network to cloud services such as Sungard AS. With NetBond enabled, the Sungard AS networks will appear as another site on the VPN. Customers can then reach their Sungard AS services with better scalability, improved security, and greater availability. Using the AT&T Cloud Solutions portal, the NetBond service can be quickly provisioned. The next few slides provide an overview to plan and enable the service. Customer should establish service with Sungard AS prior to enablement of AT&T NetBond. AT&T will provide customer credentials for access to the AT&T Cloud Solutions portal after completion by Customer of the AT&T NetBond contracting requirements. 2 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.
NetBond Service Activation Overview for Sungard AS Example Scenario – Customer with existing AT&T VPN & Sungard AS Service Customer Edge Router ASN 65100 Provider Edge Router AT&T VPN Provider Edge Router ASN 13979 Sungard AS Services Customer Network Customer Edge Router ASN 65200 10.20.20.0/24 The next few slides will provide an overview of a typical service activation. In this example, our customer has their network configured through AT&T VPN using BGP Autonomous Systems 65100 and 65200. They have an existing Sungard AS Sample Network with an IP address range of 10.20.20.0/24. 3 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.
NetBond Service Activation Overview for Sungard AS Order Sungard AS Connect Plus from AT&T or Sungard AS Customer Edge Router ASN 65100 Provider Edge Router AT&T VPN Provider Edge Router ASN 13979 Sungard AS Connect Plus Sungard AS Services Customer Network Customer Edge Router ASN 65200 ASN 7381 10.20.20.0/24 Prior to service activation with AT&T, our customer orders Sungard AS Connect Plus for NetBond at the appropriate location. Our customer will work with the Sungard AS Account Executive or Solution Engineer to create a Deal Pack. Our customer will also select a Connect Plus port speed. Connect Plus provides the connectivity between NetBond and Sungard AS. 4 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.
NetBond Service Activation Overview for Sungard AS Step 1 – Create VNC Customer Edge Router ASN 65100 Provider Edge Router AT&T VPN Provider Edge Router ASN 13979 Sungard AS Connect Plus Sungard AS Services Customer Network Customer Edge Router ASN 65200 AT&T Routers Sungard AS Routers ASN 7381 10.20.20.0/24 Using the AT&T Cloud Services Portal, our customer creates a new virtual network connection, (VNC). At the designated region, NetBond orchestration enables our customer’s private network at the AT&T routers. In addition, our customer chooses a minimum bandwidth commitment for the VNC. 5 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.
NetBond Service Activation Overview for Sungard AS Step 2 – Create VLAN Customer Edge Router ASN 65100 SungardAS VLAN 10.20.10.0/29 Provider Edge Router AT&T VPN Customer Network 10.20.10.0/30 Sungard AS Services 10.20.10.1 Provider Edge Router Customer Edge Router ASN 65200 Sungard AS Connect Plus ASN 13979 10.20.10.5 AT&T Routers 10.20.10.4/30 Sungard AS Routers ASN 7381 10.20.20.0/24 Next, using a /29 address block from their enterprise IP space, our customer creates a VLAN within the VNC. NetBond orchestration provisions a pair of VLAN’s on the AT&T routers. The /29 address block is automatically provisioned as two /30 subnets. A service key from the VLAN activation will be provided in the portal. 6 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.
NetBond Service Activation Overview for Sungard AS Create VLAN (cont.) Customer Edge Router ASN 65100 172.16.0.0/24 Route 10.20.10.0/30 10.20.10.4/30 172.16.0.0/24 172.16.1.0/24 ASPath 13979 I 13979 I I 13979 65200 I SungardAS VLAN 10.20.10.0/29 Provider Edge Router AT&T VPN Customer Network 10.20.10.0/30 Sungard AS Services 10.20.10.1 Provider Edge Router Customer Edge Router ASN 65200 172.16.1.0/24 Sungard AS Connect Plus Route 10.20.10.0/30 10.20.10.4/30 172.16.0.0/24 172.16.1.0/24 ASN 13979 ASPath 13979 I 13979 I 13979 65100 I I 10.20.10.5 AT&T Routers 10.20.10.4/30 Sungard AS Routers ASN 7381 10.20.20.0/24 Immediately after the VLAN provisioning, the two /30 subnets will appear in the customer’s network routing tables. 7 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.
NetBond Service Activation Overview for Sungard AS Request Sungard AS Connectivity Customer Edge Router ASN 65100 172.16.0.0/24 Route 10.20.10.0/30 10.20.10.4/30 172.16.0.0/24 172.16.1.0/24 Provider Edge Router ASPath 13979 I 13979 I I 13979 65200 I AT&T VPN Customer Network 10.20.10.0/30 Sungard AS Services 10.20.10.1 Provider Edge Router Customer Edge Router ASN 65200 172.16.1.0/24 Sungard AS Connect Plus Route 10.20.10.0/30 10.20.10.4/30 172.16.0.0/24 172.16.1.0/24 ASN 13979 ASPath 13979 I 13979 I 13979 65100 I I 10.20.10.5 AT&T Routers 10.20.10.4/30 Sungard AS Routers ASN 7381 10.20.20.0/24 After the VLAN is configured in the AT&T Cloud Services Portal, our customer will email the NetBond service key and /29 VLAN subnet to their Sungard AS Account Executive to request service activation. This will finalize the requirements for the Sungard AS team to perform the connectivity. The Sungard AS Account Executive or Solution Engineer will finalize the contract details for the implementation team to begin the connection process. 8 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.
NetBond Service Activation Overview for Sungard AS Sungard AS Test and Turn Up Customer Edge Router ASN 65100 172.16.0.0/24 Route 10.20.10.0/30 10.20.10.4/30 172.16.0.0/24 172.16.1.0/24 Provider Edge Router ASPath 13979 I 13979 I I 13979 65200 I AT&T VPN Customer Network 10.20.10.0/30 Sungard AS Services 10.20.10.1 Provider Edge Router Customer Edge Router ASN 65200 172.16.1.0/24 Sungard AS Connect Plus Route 10.20.10.0/30 10.20.10.4/30 172.16.0.0/24 172.16.1.0/24 ASN 13979 ASPath 13979 I 13979 I 13979 65100 I I 10.20.10.5 AT&T Routers 10.20.10.4/30 Sungard AS Routers ASN 7381 10.20.20.0/24 Upon receiving the service key generated on the AT&T Cloud Services Portal, Sungard AS will finish provisioning the Connect Plus environment. A call will be scheduled by Sungard AS to complete the test and turn up process. 9 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.
NetBond Service Activation Overview for Sungard AS Placeholder Route Customer Edge Router ASN 65100 172.16.0.0/24 Route 10.20.10.0/30 10.20.10.4/30 203.0.113.1/32 10.20.20.0/24 172.16.0.0/24 172.16.1.0/24 Provider Edge Router ASPath 13979 I 13979 I 13979 I 13979 7381 I I 13979 65200 I AT&T VPN Customer Network Sungard AS Connect Plus 10.20.10.0/30 Sungard AS Services 10.20.10.1 Provider Edge Router Customer Edge Router ASN 65200 172.16.1.0/24 Route 10.20.10.0/30 10.20.10.4/30 203.0.113.1/32 10.20.20.0/24 172.16.0.0/24 172.16.1.0/24 ASN 13979 10.20.10.5 AT&T Routers 10.20.10.4/30 Sungard AS Routers ASN 7381 10.20.20.0/24 ASPath 13979 I 13979 I 13979 I 13979 7381 I 13979 65100 I I A NetBond VLAN can also be modified to inject a temporary, “placeholder” route in place of the Sungard AS routes. This allows customers to test route propagation or temporarily block Sungard AS routes until a future change window. In this example, our customer has entered an RFC5737 IP address, “203.0.113.1/32” in the AT&T Cloud Portal to prevent the Sungard AS routes from being advertised into the VPN. 10 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.
NetBond Service Activation Overview for Sungard AS Summary Steps 1. 2. 3. 4. 5. 6. 7. 8. Obtain Sungard AS Cloud Services from either Sungard AS or AT&T Enterprise Recovery Services (ERS). Work with the AT&T account team to sign up for NetBond services. Welcome letter will provide credentials to AT&T Cloud Services Portal, (www.synaptic.att.com). Order AS Connect Plus. Create NetBond Virtual Network Connection (Required: Name of AT&T VPN, region, free-form name for Virtual Network Connection, and bandwidth commitment). Create NetBond VLAN (Required: /29 address space and free-form name). This will return a Partner Service Key. Email the /29 VLAN subnet and the service-key returned by the AT&T Cloud Services Portal to your Sungard AS Account Executive. Consult with your Sungard AS Account Executive or Solution Engineer to finalize the contract for AS Connect Plus. Participate in the preparation and Test and Turn up process with Sungard AS on scheduled date and time. 11 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.
NetBond Service Activation Overview for Sungard AS VNC Itemized Billing If a customer requires internal cost allocation they will need to establish individual subaccounts during initial VNC creation. This will provide itemized billing on the invoice. Considerations Users that need access to all subaccounts should be configured as Enterprise Managers. Usage Notification Alerts are per subaccount. Portal Reporting is per subaccount. NetBond features that are in controlled introduction would require an AT&T Cloud Portal trouble ticket. You will need to create the subaccount first so that AT&T can complete the service ticket request. Once a VLAN connection is created under one subaccount, it cannot be migrated to another subaccount. It must be rebuilt in the new subaccount which will result in downtime. 12 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.
NetBond Service Activation Overview for Sungard AS What’s Next? 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.
NetBond Service Activation Overview for Sungard AS What’s Next After Activation? Confirming Connectivity 1. 2. 3. 4. 5. After successfully creating your Virtual Network Connection (VNC) and VLAN, we want to confirm basic network connectivity to Sungard AS. To confirm traffic is routing over NetBond, please do a traceroute to a Sungard AS destination to verify it is reaching your NetBond VLAN IP address. To confirm connectivity with Sungard AS, we ask that you perform a simple test such as ping or RDP into a Sungard AS device. After basic connectivity is confirmed, we ask that you take the next five business days to test your applications over NetBond. Our Client Technical Lead, (CTL) is available to assist during this time if you have any questions or concerns, and they can be reached at DL-NetBondTeam@att.com. After five business days, our cloud support team is available 24x7 to provide technical support and answer any questions. In addition, if you run into an emergency over these next five days, please open a ticket in the Cloud Portal to engage our cloud support team. 14 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.
NetBond Service Activation Overview for Sungard AS 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners. .
Example Scenario -Customer with existing AT&T VPN & Sungard AS Service Customer Network AT&T VPN Provider Edge Router Provider Edge Router Customer Edge Router ASN 65200 Customer Edge Router ASN 65100 ASN 13979 The next few slides will provide an overview of a typical service activation. In this example, our customer has their network .
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SoftLayer currently pre-allocates blocks of RFC 1918, private address space for the Bare Metal and Virtual Servers. With the VRF option, only the subnets assigned by SoftLayer to the customer are advertised to NetBond. However, the customer and SoftLayer must confirm the assigned blocks do not conflict with routes in the customer's enterprise
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